Toyota Tacoma Complaints (2002)

333 consumer complaints on file.

#11388434January 16, 2021
STRUCTURE:BODY
FRAME RUSTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377833December 3, 2020
STRUCTURE:BODY, SUSPENSION
MY FRAME IN MY 2002 TACOMA IS ALMOST FULLY RUSTED . I CONTACTED TOYOTA AND THEY ARE NOT WILLING TO HELP EVEN THOUGH THEY KNOW THAT THEIR TRUCKS ARE RUSTING AND THAT THERE WAS A PREVIOUS RECALL SET TO REPLACE THE FRAME. SINCE I JUST GOT THIS TRUCK FORM SOMEONE, I HAD NO IDEA OF THE RECALL AND OF THE RUST . THE CAR IS NO LONGER SAFE TO DRIVE AT THIS POINT SINCE IT IS ABOUT TO BREAK IN HALF .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375945November 23, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, SHE HEARD AN ABNORMALLY LOUD CLUNKING SOUND AS THE VEHICLE BEGAN TO VEER INDEPENDENTLY TO THE RIGHT, WITHOUT WARNING. THE CONTACT THEN PULLED THE VEHICLE OVER AND CALLED HER HUSBAND WHO ARRIVED AT THE SCENE AND DETERMINED THAT THE FAILURE WAS CAUSED BY A DEFECTIVE BALL JOINT. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 05V225000 (SUSPENSION) WHICH SHE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 109,544.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374596November 13, 2020
WHEELS
WAS DRIVING DOWN 85 S C FROM GREENVILLE- ANDERSON IN PASSING LANE .HEARD SLIGHT NOISE LIKE IN LEFT REAR TIRE AT FIRST.SOUND INCREASED FAST TO EXTREME THUMPING.HAD TO PULL OVER IMMEDIATELY INTO BREAKDOWN LANE.LOOKED AT TIRE-----OUTSIDE WALL WAS COMPLETELY RIPPED OPEN SHOWING TOTAL RIM.IF THIS HAD BEEN EITHER FRONT TIRE I WOULD DEAD NOW.TIRE WAS BOUGHT ABOUT 2 1/2 YRS AGO,TWAS OVER 50%,MILAGE WAS UNDER 20,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365882October 23, 2020
AIR BAGS, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED THE ACCELERATED PEDAL BECAME STUCK, THE BRAKE PEDAL WAS APPLIED BUT TRAVELLED TO THE FLOOR, AS THE VEHICLE CRASHED INTO A METAL MAIL BOX. ADDITIONALLY, WHILE APPLYING THE BRAKE PEDAL THE INSTRUMENT PANEL WENT DIM WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT HE REPLACED ALL THE BULBS. THE AIR BAGS DEPLOYED. THE CONTACT STATED THAT WHEN THE AIR BAGS DEPLOYED HE SAW A GLOWING LIGHT AS A FIRE WAS IGNITED. THE CONTACT SUSTAINED INJURIES FROM THE FUMES AND FIRE EXERTED FROM THE DRIVER'S AND PASSENGER SIDE AIR BAGS THAT BURNT HIS NOSTRILS AND FOREHEAD. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 140,000.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11360865September 24, 2020
STRUCTURE:BODY
THERE WAS A RECALL ON THE FRAME IN 2010 AND THEY SAID UNDERCOATING WOULD PROTECT THAT HOWEVER NOW THE FRAME IS RUSTED AND NOT SAFE TO DRIVE IF I GET IN AN ACCIDENT IT WILL FAIL. IT ONLY HAS 90,000 MILES ON IT AND TOYOTA IS REFUSING TO DO ANYTHING ABOUT IT. I FEEL THEY SHOULD HAVE A WARRANTY ON THE FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354404September 11, 2020
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC INSPECTED HER VEHICLE AND DISCOVERED SEVERE CORROSION THROUGHOUT THE ENTIRE UNDERCARRIAGE. THE CONTACT SPOKE WITH MARKQUART TOYOTA (1844 COMMERCIAL BLVD, CHIPPEWA FALLS, WI 54729) WHO INFORMED HER THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT THEN CALLED THE MANUFACTURER WHO WAS NOTIFIED OF THE FAILURE AND DISREGARDED HER CONCERN WITH THE CORROSION. THE MANUFACTURER SUGGESTED THE VEHICLE BE SOLD AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322942May 1, 2020
SUSPENSION, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE HAVING A ROUTINE CHECK ON THE VEHICLE BY AN INDEPENDENT MECHANIC, THE TECHNICIAN BECAME AWARE THAT THE REAR SUBFRAME WAS SEVERELY RUSTED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316995March 9, 2020
SUSPENSION
FRAME IS ROTTED, SHOCK SEPARATED FROM FRAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281389November 20, 2019
STRUCTURE:BODY
I HAVE A 2002 TACOMA THAT WAS PART OF THE FRAME PERFORATION RECALL. HOWEVER, I DID NOT GET A FRAME REPLACEMENT. THE "FIX" WAS TO APPLY A GEL OVER THE RUST ON THE FRAME, WHICH, SUBSEQUENTLY, ALL FELL OFF THE FRAME ONTO MY DRIVEWAY. RECENTLY, I TOOK MY TRUCK INTO THE DEALERSHIP FOR A 4WD REPAIR AND WAS TOLD THAT MY "FRAME WAS SHOT" AND THE TRUCK WAS "UNSAFE TO DRIVE", DUE TO THAT. AND IF THEY LIFTED MY TRUCK TO DO THE REPAIR, IT MIGHT "CRUSH MY FRAME". I EXPRESSED MY DISPLEASURE FOR THE RECALL FIX AND HAD THEM DO AN ESTIMATE ON THE 4WD REPAIR. THEY CAME BACK WITH AN OUTRAGEOUS NUMBER, AS IF THEY DID NOT WANT TO DO THE WORK. I HAVE SINCE CONTACTED INDEPENDENT REPAIR SHOPS AND NO ONE WILL TOUCH IT. *SO, I HAVE A TRUCK NO ONE WILL REPAIR, I CAN'T SELL IT, I CAN'T TRADE IT IN...AND I CAN'T DRIVE IT. IT HAS NO WORTH.ONE OF MY LEAF SPRINGS HAS RUSTED AND BROKEN, TOO. THE TRUCK HAS 215K AND IS IN GOOD CONDITION OTHER THAN RUST. THE ENGINE WILL GO 500K. I SEE RECALLS ON THE FRAME AND LEAF SPRING FOR OTHER MODEL YEARS, BUT THE 2002 SEEMS TO NOT FALL INTO ANY OF THEM. I DON'T EXPECT A NEW FRAME, BUT ASSISTANCE IN OBTAINING A SIMILAR TRUCK AT A REASONABLE PRICE OR OTHER FAIR SOLUTION MAY BE A CONSIDERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256676September 19, 2019
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
FRAME FAILURE DUE TO CORROSION: TOYOTA HAD PLACED A "WARRANTY ENHANCEMENT" TO REPLACE THE FRAMES BECAUSE THEY WEREN'T TREATED FOR CORROSION BUT WITH AN ENHANCEMENT, IT EXPIRES AND DID SO IN 2017. I JUST BOUGHT THE TRUCK AND LEARNED THEY HAVE A SAFETY RECALL FOR CORROSION OF THE SPARE WHEEL COMPARTMENT. THIS IS THE SAME ISSUE. WHY IS THE FRAME NOT A SAFETY RECALL?? I HAVE HUGE HOLES AND LARGE CRACKS ALONG MUCH OF THE FRAME AND MY MECHANIC TELLS ME IT'S UNSAFE TO DRIVE. MY FINGERS GO THROUGH THE SIDE OF THE FRAME! MY MECHANIC TELLS ME BASED ON THE LOCATION OF THE CORROSION IN THE FRONT OF THE TRUCK, THE ENTIRE ENGINE IS IN DANGER OF FALLING OUT!! LOOKING ON THE INTERNET, THIS IS A HUGE SAFETY ISSUE FOR TOYOTA TRUCKS FOR 2002 AND BEYOND. FOR MANY YEARS THIS HASN'T BEEN ADDRESSED. THE GOV NEEDS TO DEMAND A SAFETY RECALL FOR THIS TRUCK AND ALL THE OTHERS AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256194September 17, 2019
STRUCTURE:BODY
MECHANIC TOLD ME THAT MY FRAME WAS RUSTED THROUGH. HE COULD PUT HIS FIST THROUGH A HOLE IN THE FRAME AND RECOMMENDED I CALL A DEALER TO SEE IF THIS WAS ON A RECALL LIST. WHEN I CALLED AND GAVE THEM THE VIN, THEY SAID NO IT IS NOT A RECALL. WHAT CAN I DO? ESPECIALLY IF I CANNOT AFFORD ANOTHER VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252399August 30, 2019
UNKNOWN OR OTHER
REAL BAD RUST ISSUE ON THE FRAME FRAME JUST ABOUT INTO , THAT IS ONLY 1 PHOTO I HAVE MORE . I BOUGHT THE TRUCK USED IN 2013 THE ATTACHED PIC WAS TAKEN 2-3 WEEKS AGO TRUCK IS NOT SAFE TO RIDE/DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245838August 22, 2019
UNKNOWN OR OTHER
7/31/2019, I DROVE MY TRUCK TO A TOYOTA DEALER SHOP AFTER I NOTICED THE REAR OF MY TRUCK TILTING DOWN WHEN LOADING. PER TOYOTA DEALER INSPECTION, ITS FRAME 3/4 WAY RUSTED THROUGH ON BOTH SIDES AND VERY UNSAFE TO DRIVE. AND TOYOTA'S EXTENDED WARRANTY ON THE FRAME EXPIRED ON JANUARY 2, 2017. REPLACING THE FRAME WOULD COST $24,000, OR THE TRUCK IS JUST A PIECE OF JUNK. ON THE SAME DAY 1:20PM, I CALLED TOYOTA CUSTOMER EXPERIENCE, 800-331-4331, AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO, AS I DIDN'T BRING IT IN BEFORE THE WARRANTY ON TRUCK FRAME EXPIRED. 7/22/2011, THE TRUCK HAD A FRAME RECALL IN RESPONSE TO EXCESSIVE RUST AND PERFORMED CORROSION TREATMENT PER TOYOTA GUIDELINE (NOT REPLACEMENT OF FRAME). 2/11/2013, THE TRUCK WAS IN TOYOTA SHOP FOR INSPECTION AND DIDN'T HAVE ANY WORDS REGARDING THE FRAME. MY TRUCK IS IN GREAT SHAPE, INTERIOR AND EXTERIOR, OTHER THAN THE RUST FRAME, WITH ONLY 102,000 MILES. I LIKE THE TRUCK, TAKE GOOD CARE OF IT, AND INTENT TO DRIVE FOR A FEW MORE YEARS. BUT I NEVER THOUGHT THE FRAME WOULD BE AN ISSUE EVEN AFTER HAVING A FRAME RECALL WORK DONE. I FEEL TOYOTA SHOULD STILL TAKE CARE OF MY TRUCK FRAME, AS IT HAS GONE BAD DUE TO THE FACT THAT (1) TOYOTA DIDN'T BUILD IT WITH GOOD QUALITY PARTS TO START WITH, (2) TOYOTA DEALER DIDN'T PERFORM A GOOD QUALITY RECALL - JUST PATCH/PAINTED WHICH DIDN'T PREVENT FROM FURTHER RUSTING, AND (3) THIS BAD RUST MUST HAVE HAPPENED BEFORE THE 15-YEAR WARRANTY EXPIRED; I JUST OVER-TRUSTED TOYOTA AND OVER-LOOKED THE FRAME... I HAVE TALKED TO SEVERAL FRAME BODY SHOPS. THEY ARE ALL AWARE OF THE TOYOTA TACOMA FRAME PROBLEMS AND THINK THE FRAME HAD BEEN RUSTING A LONG TIME AGO, WHILE THE TRUCK LOOKS/RUNS GREAT. REPLACEMENT OF THE FRAME IS THE ONLY YET COSTLY OPTION TO SAVE THE TRUCK. I BELIEVE THERE MUST BE MANY TACOMA OWNERS EXPERIENCING THE SAME RESULTED FROM BAD-QUALITY-BUILT TRUCK FRAMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232072July 15, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE WAS LOWER THAN THE OTHER SIDE. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO JEFF WYLER TOYOTA OF CLARKSVILLE (808 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129, (812) 284-2277) WHERE IT WAS DIAGNOSED THAT THE REAR FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 305,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230717July 10, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN ALTERNATOR AND BATTERY CHANGE, THE TECHNICIAN STATED THAT THE FRAME WAS COMPLETELY CORRODED AND THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT ALSO STATED THAT THE FUEL TANK COVER OFTEN POPPED OPEN WITHOUT WARNING. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES). THE VEHICLE WAS TAKEN TO BILL WALSH TOYOTA (815-768-1962, LOCATED AT 4000 N COLUMBUS STREET, OTTAWA, IL 61350) WHERE THE FRAME WAS COATED. THE DEALER STATED THAT THE WARRANTY WAS EXPIRED. THE CONTACT STATED THAT THERE WAS NO REMINDER ABOUT THE WARRANTY EXPIRATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL REPAIR WAS PERFORMED AND THAT THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218136June 5, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION ON THE CHASSIS AND THE FRAME HAD CRACKS ON THE PASSENGER SIDE FROM THE FRONT TO THE REAR. ELMHURST TOYOTA (440 W LAKE ST, ELMHURST, IL 60126, (630) 279-2160) INDICATED THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND THAT THE ENTIRE FRAME AND CHASSIS NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER INDICATED THAT THERE WAS NO RECALL CAMPAIGN TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217649June 3, 2019
STRUCTURE:BODY
FRAME RUST RECALL, NOT TAKEN CARE OF IN 2010 WHEN I TOOK INTO HEISER TOYOTA IN MILWAUKEE WI. NOW WE NEED IT TAKEN CARE OF, THIS IS A SAFETY ISSUE AND BOTH TOYOTA AND HEISER REFUSE TO TAKE CARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206609May 9, 2019
UNKNOWN OR OTHER
THE FRAME HAS ROTTED AWAY CAN'T EVEN DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206373May 8, 2019
STRUCTURE:BODY
THE FRAME WAS COATED WITH AN ANTI RUST COATING DURING THE MANUFACTURER RECALL THAT LASTED UNTIL 2017 NOW THE THE METAL IS BECOMING POROUS AND UPON SLIGHTLY TAPPING THE FRAME ONE CAN POKE HOLES IN THE FRAME WITH A PENCIL. THE TRUCK HAS BECOME UNSAFE TO DRIVE. UPON TAKING IT MY LOCAL TOYOTA DEALER WILLIS TOYOTA OF TWIN FALLS IDAHO IN 2016 AND 2017 THEY PERFORMED A POORLY EXECUTED INSPECTION JUST TO AVOID REPAIRING THE ISSUE. THEY TOLD ME BOTH TIMES THE FRAME WAS FINE WHEN IT CLEARLY WAS NOT. THIS TRUCK HAS ONLY 110K MILES ON IT BUT IS SLOWLY BECOMING A PILE OF RUST. HOW CAN A VEHICLE THAT IS JUST 16 YEARS OLD BE SO RUSTED. TOYOTA IS OF NO HELP AFTER REPEATED CALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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