Toyota RAV4 Complaints (2015)

305 consumer complaints on file.

#11377575December 2, 2020
STRUCTURE:BODY
THE POWER LIFTGATE OF THIS MODEL FAILS TO OPEN IN COLD WEATHER. DIFFICULT TO OPEN AND CLOSE WHEN UTILIZING THE MANUAL OVER-RIDE BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374381November 12, 2020
STRUCTURE:BODY
LIFT GATE STRUT IS CAUSING MISALIGNMENT OF THE LIFT GATE, SO LIFT GATE SHIFTING AND UNABLE TO OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374069November 10, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DOM LIGHTS FUSE KEEPS BLOWING. IT APPEARS TO HAVE A SHORT BUT SOME TIMES THE FUSE TAKES A LITTLE TIME TO BLOW. YESTERDAY I TRIED TO REPLACE THE FUSE THREE TIMES, AND THREE FUSES WERE BLOWN IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361664September 29, 2020
STEERING
I WENT TO START MY CAR AND THE ELECTRIC POWER STEERING WARNING LIGHT WAS ON AND THE CAR WOULD NOT START. TOWED TO SHOP AND THEY CAN FIND NOTHING WRONG AND IT STARTS RIGHT UP. CONCERNED THE POWER STEERING WILL GO OUT WHILE I AM DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360951September 24, 2020
UNKNOWN OR OTHER
MY CAR HAS 123,000 MILES I TAKE GREAT CARE OF IT I JUST HAD TO PUT A GEAR SHIFT ASSEMBLY IN TO THE TUNE OF 1100.00. MY TIRES WERE NOT RIDING WELL AND HE FOUND IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353140September 4, 2020
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
PULLING INTO PARKING SPACE THE ENGINE STARTED TO REV. PUT CAR IN REVERSE AND CAR WAS PUT IN HISH SPEED REVERSE CAUSING CAR TO HIT ANOTHER VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11351362August 26, 2020
SERVICE BRAKES
2015 RAV4 WITH LESS THAN 8,000 MILES. ON I-5 FREEWAY AT ABOUT 70MPH TRAFFIC SLOWED, I APPLIED BRAKES AND A RAPID THUMPING SOUND CAME ON FOLLOWED BY A SHAKING THAT SEEMED TO BE FROM FRONT LEFT OF CAR. WAS ON A THOUSAND MILE FAMILY EMERGENCY TRIP. WHENEVER I APPLIED BRAKES AT FREEWAY SPEED THE SAME THING HAPPENED. MY INDEPENDENT MECHANIC BY PHONE SAID IT MIGHT BE WARPED DISC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338536July 10, 2020
UNKNOWN OR OTHER
REAR HATCH STRUT SEIZED AND BROKE CAUSING REAR HATCH DOOR TO NOT CLOSE COMPLETELY, REMOTE AND DOOR RELEASE IN CAR INOPERABLE. I HAD MY CAR SERVICED AND ADVISOR EXPLAINED THAT WATER (FROM WEATHER) CAUSED RUST AND LEFT STRUT BROKE. THE RIGHT STRUT IS CORRODED BADLY AND RECOMMENDED TO REPLACE AS WELL. TOTAL COST WOULD BE 1386.00 INCLUDED LEFT STRUT PART (427.00), RIGHT STRUT PART (739.00) AND ABOUT 200.00 IN LABOR. I CALLED TOYOTA CORPORATE FOR COMPLAINS AND THEY SAID THAT THERE WAS NO RECALLS AND THEIR WARRANTY WAS 3YR/3000 MILES WHICH DID NOT APPLY TO MY SITUATION. I CALLED MULTIPLE TOYOTA PARTS DEPTS, SOME OUT OF STATE TO COMPARE PRICES AND THEY REMAINED THE SAME. ONE PARTS EMPLOYEE INFORMED ME THAT THIS PART I NEEDED TO PROVIDE MY VIN NUMBER BECAUSE THESE STRUTS SUPPLY IS SPARSE AND THEY NEEDED TO SUPPLY LOCAL CUSTOMERS. I ASKED WHY THERE WASN'T A RECALL AND HE AGREED THAT THERE SHOULD BE ONE. AGREED THAT THE DESIGN IS POOR AND EXPECTATION TO LUBRICATE JOINTS TO PREVENT WATER DAMAGE ( WHICH WAS NOT IN ANY OF MY MAINTENANCE MANUELS.). I HAVE THE EXTENDED WARRANTY WHEN I PURCHASED MY NEW RAV4 AND ADVISOR CALLED AND PRESENTED PICTURES, THE CLAIM WAS DENIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330901June 25, 2020
ELECTRICAL SYSTEM, STEERING
I WAS EXITING A HIGHWAY ON A CURVE (EST. 40MPH) WHEN MY POWER STEERING FAILED INSTANTLY JERKING THE STEERING WHEEL TO THE RIGHT CREATING A SAFETY HAZARD. AT THE SAME TIME ALL OF MY DASHBOARD LIGHTS FLASHED ON AND OFF. I HAVE A TOYOTA RAV4 2015. THERE HAVE BEEN A RECALL FOR THIS DESCRIPTION BUT NOT ON MY VIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328441June 12, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL
SUA INCIDENT - COASTING BEFORE ENTERING GARAGE AS USUAL WITH MY RIGHT FOOT ON FLOOR AND NOT ENGAGED WITH ACCELERATOR OR BRAKE. UPON ENTERING THE GARAGE CAR BEGAN TO ACCELERATE, NATURALLY SHOCKING/BAFFLING ME, AS I HAD ALREADY STARTED BRAKING AND CONTINUED TO DO THAT TO NO AVAIL AS CAR PROCEEDED TO HIT BACK WALL OF THE GARAGE WHERE ACCELERATION STOPPED,CAR CAME TO REST. I NEVER DRIVE WITH TWO FEET AND AM ABSOLUTELY CERTAIN MY FOOT WAS ON THE BRAKE AND BRAKE WAS NOT RESPONDING. ALSO CAR DID NOT ACCELERATE WITH THE SAME SOUND AS IT NORMALLY WOULD IF I PRESSED THE GAS PEDDLE. IT ACCELERATED MORE LIKE IT WAS ON CRUISE CONTROL...VERY SMOOTH AND STEADY. ACTUALLY I'M GRATEFUL THE WALL WASN'T FAR AWAY SO IT DIDN'T ACCELERATE FURTHER. THE INCIDENT HAPPENED JUNE 11,2020 AT AROUND 10 AM. DO NOT KNOW REASON FOR SUA, BUT WILL NOTE THAT WE HAD THE GARAGE DOOR SENSORS REPOSITIONED ON JUNE 10. I'M NOTING THAT BECAUSE WHERE THEY ARE IS ABOUT WHEN I FELT ACCELERATION STARTING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11327926June 9, 2020
VEHICLE SPEED CONTROL
WHILE SLOWLY PULLING INTO OWNERS GARAGE, VEHICLE SUDDENLY ACCELERATED WITH HIGH WHINING SOUND. VEHICLE CRASHED INTO GARAGE WALL AT HIGH RATE OF SPEED. FRONT END COMPLETELY DESTROYED, DOORS DO NOT OPEN, RADIATOR LEAKING AND GARAGE CABINET DESTROYED. INSURANCE COMPANY NOTIFIED. AIR BAG DID NOT DEPLOY. VEHICLE HAS 31,300 MILES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11323615May 7, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
NUMEROUS TIMES OVER THE LAST COUPLE OF MONTHS MY CARS EPS LIGHT WILL COME ON AFTER PUTTING MY CAR INTO REVERSE THE CAR DOES NOT CONNECT AND GOES INTO NEUTRAL INSTEAD CAUSING THE CAR TO ROLL FORWARD CREATING HAZARDS BECAUSE IT HAPPENS ON HILLS AND FLAT AREAS. I THEN HAVE TO PUT MY CAR INTO PARK, TURN IT OFF AND RESTART THE CAR TO GET THE CAR TO GO INTO THE CORRECT GEAR. I HAVE TAKEN THE CAR TO TOYOTA BUT THEY WON?T DO ANYTHING BECAUSE MY VIN IS NOT UNDER RECALL. STARTING IN 2019 I STARTED NOTICING FLAKES OF PAINT IN CRACKS OF DOORWAYS AND CREASES OF THE CAR. LAST MONTH A BIG PIECE OF PAINT STARTED COMING OFF THE TOP OF MY CAR IN FRONT OF MY SUNROOF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322348April 27, 2020
STEERING
WHILE DRIVING ON CITY STREETS AND MAKING A TURN AT APPROXIMATELY 20-25 MPH, THE VEHICLE'S ELECTRIC POWER STEERING CUT OUT WITHOUT ANY WARNING. THE STEERING BECAME EXTREMELY HEAVY WITH NO ASSIST. THE RED STEERING WHEEL ICON LITE UP. THIS IS THE SECOND TIME THAT THIS INCIDENT HAS OCCURRED AND LUCKILY I DID NOT HAVE MY FAMILY IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321859April 21, 2020
FUEL/PROPULSION SYSTEM
CAR WILL NOT START ON 1ST TRY. IT MAY START 2ND OR 3RD TIME WHILE HOLDING GAS PEDDLE TO THE FLOOR. LOUD POPPING SOUND FROM UNDERNEATH THE CAR. SOUNDS LIKE CHANGING GEARS ON A MANUAL. CAR HAS LESS THAN 50K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320981April 13, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF SOMERSET (4195 S HWY 27, SOMERSET, KY 42501) AND GAMBREL TOYOTA(311 W CUMBERLAND GAP PKWY, CORBIN, KY 40701), HOWEVER, THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315799March 3, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
SHORTLY AFTER DRIVING WITH NO ISSUES, THE PARKED CAR STARTED TO SMOKE FROM UNDERNEATH THE HOOD. WITHIN SECONDS, A LARGE FIRE HAD STARTED WHICH COMPLETELY CONSUMED THE CAR AND ALSO SPREAD TO MY WIFE'S CAR AND THE HOUSE'S CARPORT. INSURANCE INVESTIGATOR INFORMED US THAT THE FIRE LIKELY STARTED IN/NEAR THE ENGINE TOWARDS THE DRIVERS SIDE BASED ON WHERE THE HOTTEST PARTS OF THE FIRE APPEARED TO HAVE BEEN. HOWEVER, NO CONCLUSIVE DETERMINATION WAS MADE REGARDING THE CAUSE. THE CAR WAS IN GOOD CONDITION AND HAD NOT HAD ANY MAINTENANCE WORK PERFORMED ON IT RECENTLY. THERE WERE ALSO NO SIGNS OF INTRUSION BY RODENTS OR OTHER ANIMALS. THIS HAPPENED WITH NO WARNING. I'VE ALSO SINCE LEARNED THIS HAD HAPPENED ONLY ONE MONTH BEFORE TO THE PARENTS OF ONE OF OUR CHILDRENS' FRIENDS. THEY ALSO HAD A RAV4, ALTHOUGH NOT THE SAME MODEL YEAR (I BELIEVE IT WAS A 2013). I HAVE ALSO SEEN MANY OTHER REPORTS WHILE RESEARCHING THIS ISSUE. IF THERE IS A DEFECT OR DESIGN FLAW CONTRIBUTING TO THESE FIRES, IT SHOULD BE ADDRESSED QUICKLY!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11311546February 25, 2020
ELECTRICAL SYSTEM
I WAS DRIVING ON THE INTERSTATE ENTRANCE RAMP WHEN THE BATTERY DIED BUT THEN I WAS ABLE TO START IT BACK AND DROVE JUST A SHORT DISTANCE WHEN THE HOOD STARTED SMOKING. I PULLED OVER AND TURNED THE MOTOR OFF AND RAISED THE HOOD, AND THE BATTERY WAS ON FIRE. THE BATTERY AND ELECTRICAL SYSTEM BURNED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11309940February 18, 2020
POWER TRAIN
HESITATES BETWEEN FIRST AND SECOND GEAR LIKE GOING INTO NUETRAL FOR ABOUT 3 / 5 SECONDS BEFORE SHIFTING BACK TO FIRST. THE CAR CAN BE AT A STOP UPON STARTING IT HESITATES, OR WHEN IN MOTION AND GOING TO PASS IT HESITATES, ON CITY STREETS, HIGHWAYS AND TURNING. WE HAVE RETURNED TO THE TOYOTA DEALER 4 TIMES AND THEY DROVE THE CAR AND STATED NOTHING WRONG. THE FOURTH TIME IN I DROVE THE CAR WITH A MECHANIC AND HE WITNESS THE HESITATION, THEN THEY CHECKED THE CAR AND SAID NOTHING WRONG WITH IT. IN RESEARCHING ON LINE WE FOUND COMPLAINTS GOING BACK TO 2006 AND NOTHING BEING DONE. WHY IS TOYOTA GETTING AWAY WITH THIS. WE KNOW IT DOESN'T HAPPEN TO ALL TOYOTA'S AS WE HAD A 2008 AND IT WAS PERFECT. WE HAVE ALMOST BEEN HIT FROM BEHIND NUMEROUS TIMES AND SCARY WHEN PULLING OUT TO PASS, YOU NEVER KNOW IF THE CAR WILL TAKE OFF. CAR WAS BOUGHT USED WITH 35000 MILES ON IT IN JUNE OF 2018 AND CERTIFIED NOTHING WRONG WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300449January 20, 2020
ENGINE
TEMPORARY LOSS OF POWER. ON A TRIP FROM SAN FRANCISCO TO CYPRESS, CA ON THE I-5 FREEWAY CRUISING AT 70 MPH A SUDDEN TEMPORARY LOSS OF POWER OCCURRED AT LEAST 30 TIMES (THIS WITH ODOMETER IN 6,000 MILE RANGE). I HAD REPORTED THIS PROBLEM TO MY TOYOTA DEALER AT APPROXIMATELY 3000 MILES. THEY SAID THEIR TECHNICIAN COULD NOT FIND ANY PROBLEM. AROUND 1/3/2020 I TOOK IT TO DEALER AND SAID I WOULD LEAVE IT THERE UNTIL THEY REPAIRED IT. I PURCHASED AN 8 YEAR EXTENDED WARRANTY IN OCT., 2014. AFTER. 4 DAYS DEALER CALLED FOR ME TO PICK IT UP. WAS TOLD THERE WAS NO PROBLEM, THEIR COMPUTER READ MY CAR COMPUTER AND FOUND THAT WHILE RIGHT FOOT WAS ON GAS AND LEFT FOOT EITHER NEAR OR ON THE BRAKE PEDAL WHEN IT OCCURRED. SINCE MY LEFT FOOT WAS RESTING ON MAT WITHOUT ANY MOVEMENT WHY DIDN'T THE LOSS OF POWER HAPPEN CONSTANTLY! THEY SAID IT WAS A SAFETY FEATURE. I SAY IT IS A DANGER.. I HAVE HAD IT HAPPEN MAKING RIGHT OR LEFT TURNS & STARTING WHEN SIGNAL TURNS GREEN. ON LINE I HAVE SEEN SAME COMPLAINTS. ONE MECHANIC SUGGESTED IT COULD BE A MASS AIR FLOW CIRCUIT MALFUNCTION. ANOTHER SAID IT COULD BE AIR FUEL RATIO SENSOR INTERMITTENTLY FAILING WHICH COULD TEST OK. NOTICE WE ONLY HAVE AROUND 6,000 MILES ON CAR WE BOUGHT IN OCT. 2014 BECAUSE PROBLEM CANNOT BE PREDICTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299603January 15, 2020
ELECTRICAL SYSTEM
1ST OCCURRENCE 1/4/2016: DRIVING DOWN AN INTERSTATE WITH SEVERAL LANES GOING SAME DIRECTION AND THE HORN STARTED BLOWING INTERMITTENTLY 2ND OCCURRENCE 2/26/2019: HAD TURNED INTO A PARKING SPACE AND STOPPED WITH MOTOR STILL RUNNING, THEN OPENED DOOR TO CHECK IF I WAS PARKED BETWEEN THE PARKING LINES CORRECTLY AND THE HORN STARTED BLOWING 1ST OCCURRENCE: POOR CONNECTION TO HORN TO THEFT DETERRENT IN SECURITY ALARM 2ND OCCURRENCE: INTERMITTENT OPEN CIRCUIT IN PARKING ALARM HARNESS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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