Toyota RAV4 Complaints (2019)

906 consumer complaints on file.

#11655552April 18, 2025
ENGINE
An error code titled “Engine Maintenance Required. Visited your dealer” appeared on my dash screen. The error code was unable to be removed. I attempted have the car diagnosed by a private auto shop, however no faulty codes pop up. After research online, the problem was determined to be the engine coolant valve, which are faulty on many Rav4s. I eventually get a letter from Toyota for a Customer Support Program regarding the Engine Coolant Valve. When brought in for maintenance, Toyota pulled the error code “P268115” which is for an internal failure of the engine coolant valve. However, Toyota will not replace the part due to their Customer Support Program (24TE04) only covering the part for “small engine coolant leak[s]”. Essentially, Toyota will replace the part for being faulty if it had small leaks, but not if the part itself is faulty. When I asked the service member I was working with stated that this is a known problem and “[Toyota] should have just replaced the whole part, but they only do it for small leaks.” Currently, litigation is proceeding regarding the engine coolant valve, alleging Toyota knowingly put faulty parts in their Rav4s. I urge you to investigate this claim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654799April 15, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2019 Toyota Rav4. The contact stated that when the vehicle was started, the vehicle was shaking abnormally. The contact stated that the overheating, parking brake, cruise control, maintenance required, and check engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed that there was a misfire in cylinder #2, and that coolant was leaking into the engine. The contact related the failure to NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654857April 15, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Door lock actuator has failed prematurely on all four doors, this prevents me from entering my vehicle in a quick and timely manner if there were to be an emergency
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654152April 11, 2025
ENGINE
Engine Maintenance Required warning came on. Took car to dealership, diagnostic informed the issue was the coolant bypass valve. Repair cost is $781.28 + diagnostic $160.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653142April 7, 2025
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
The contact owns a 2019 Toyota Rav4. The contact stated that the liftgate hinge had fractured into two pieces, causing the liftgate to fail to operate as designed. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the repair was not covered under recall or warranty. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653204April 7, 2025
UNKNOWN OR OTHER
The trunk door has been having major issues, where the hatch hinges and power liftgate strut are not operating correctly. The door is unable to close without manual assistance. Ghettel Toyota of Bradenton's service center has inspected and confirmed the malfunction. There were no warning messages or other symptoms of the problem prior to the failure; it first appeared in December 2024, and this car is a 2019 model with 37,000 miles on it. A second opinion was provided by a local body shop, prompting me to report this issue, as they informed me that this has been happening to multiple RAV4 vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653318April 7, 2025
ENGINE
The engine coolant bypass valve has malfunctioned. this is caused a faulty part that toyota knows malfunctions often in their toyota rav4 for multiple years including the 2019. It can cause problems for the engine cooling component, meaning the vehicle overheats, as well as affects the cars internal A/C. It can only be diagnosed at the dealership, not through a normal diagnostic. There is currently a class action lawsuit, and many others owners of multiple years of the toyota rav4 have the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652510April 3, 2025
UNKNOWN OR OTHER
Engine coolant bypass valve not working vehicle has 53000 miles was charged 783.00 dollars to replace at the dealership I understand there is pending lawsuit against toyota for not doing a recall in regards to this problem with all 2019 to 2023 rav4
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652159April 1, 2025
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
The rear hatch hinges cracked almost all the way through and had to be replaced. We were afraid to drive the vehicle because we didn’t want the hatch back to fall off while driving and create an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650703March 26, 2025
ENGINE
The Engine Maintenance Required message is constantly on. The Engine Coolant Bypass Valve needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650086March 24, 2025
ENGINE
The contact owns a 2019 Toyota Rav4. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact pulled over and was able to restart the vehicle. The contact stated that the failure was a recurring failure. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer. The vehicle was not yet diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650172March 24, 2025
ELECTRICAL SYSTEM
The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while driving 35-40 MPH, the message "Hybrid System Malfunction" was displayed. The contact pulled over to the side of the road and contacted the dealer, and was informed that the vehicle was safe to drive. The vehicle was taken to the dealer, where it was diagnosed with excessive corrosion to the high voltage wiring harness between the high voltage traction motor and the high voltage battery. The dealer informed the contact that the failure could lead to a vehicle occupant being electrocuted. The dealer determined that the wiring harness needed to be replaced. The vehicle was not repaired. The contact related to the failure of the Toyota Campaign Number: 22TE09. The manufacturer was notified of the failure and informed the contact that the vehicle could not be covered because the mileage had been exceeded. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650014March 23, 2025
AIR BAGS, SEAT BELTS, SEATS
After driving for 5-10 minutes, the center console screen stated: “A malfunction in the SRS Airbag System has been detected. Contact your dealer in order to have your vehicle inspected immediately” This continues to happen on subsequent trips. It only happens when somebody is actually sitting in the front passenger seat. There were no warning signs or symptoms prior to this message appearing. It makes me very concerned about passenger and driver safety and that the airbags may not deploy when needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649341March 19, 2025
UNKNOWN OR OTHER
Vehicle is displaying Engine Maintenance Required. Dealership stated that it’s a Coolant Bypass Malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648906March 18, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2019 TOYOTA RAV4 ADVENTURE is groaning, especially when accelerating or decelerating, particularly with the AWD system engaged. Plus, there no or slow forward collision warning. Toyota seems to ignore these issues related to the Adventure RAv4 of 2019 and 2020. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648422March 14, 2025
POWER TRAIN
The rear differential stopped working in January, 2025 and went into two wheel drive only. The message lit up on the dash board saying the vehicle was driving in two wheel drive only. We were driving home and the roads were slippery. We brought it to Mountain States Toyota and they confirmed there was a technical service bulletin (0086-19) issued in 2019, due to a Toyota manufacturing problem. It was issued three months after we bought the new vehicle. We were never notified and a recall was never issued in 2019 when Toyota knew about it. I contacted Toyota Brand Engagement and they agreed to pay for half of the $4,800 cost to replace the entire rear differential even though they acknowledged it was a Toyota manufacturing problem and possible safety issue. We don't understand why we were not notified about the known manufacturing problem that affected the drive train of an all wheel drive vehicle. We also don't understand why they won't cover the entire cost of the required repair to make the all wheel drive operational when they acknowledge it is a known Toyota manufacturing problem. We believe it is also a safety issue. Thank you! Toyota repair Invoices #1178424, #1169684
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646937March 7, 2025
SEATS
The seat warmer/heater burned a hole through my driver's side seat and my coat. Luckily, I was not injured but I have severe concerns about this problem also occurring in the passenger seat where my children sit. This problem causes me worry about my own safety and that of my children. I am disappointed to be unable to use a feature that I specifically purchased this vehicle to use and enjoy. I currently have my vehicle at a Toyota dealership for diagnosis and evaluation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645962March 3, 2025
AIR BAGS, ELECTRICAL SYSTEM, SEATS
I have been experiencing water intrusion with my vehicle, I first noticed it by a mildew smell. Acknowledged under Toyota’s Customer Support Program 22TE05. This water leak has led to multiple secondary issues, including: Interior water damage Clogged A/C drainage system Sunroof drainage issues I reported this issue to a Toyota, but they denied repairs under 22TE05, claiming the issue was only due to a sunroof leak and clogged drains. [2/14] – Took my car to AutoNation Toyota due to a persistent water leak. The dealership diagnosed the issue as a clogged sunroof leak and clogged drains but did not provide clear documentation that they properly inspected the roof rail gasket. [2/18] – Dealership denied repair under 22TE05 but then stated they could replace the roof rail gaskets if my insurance paid for it—which contradicts their claim. [2/18] – I escalated my case to Toyota Corporate for review, but I am still waiting for a response. My car was left outside in the rain, potentially worsening the water damage. The dealership never provided me with a written repair estimate. Safety Concerns & Impact on Vehicle Use: I am worried about driving my car due to potential electrical system failure and airbag malfunctions caused by water damage. According to industry knowledge and Toyota customer experiences, a roof rail leak can directly contribute to all of the issues the dealership claims my car has: Clogged A/C Drainage System – Water leaking from the roof rails can enter the A/C system, causing drainage backup, mold, and excessive moisture buildup. Sunroof Leaks & Drainage Problems – If excess water enters through roof rail failure, it can overwhelm the sunroof drainage system, making it appear clogged when the root cause is actually the failing roof seal. Interior Water Damage – If the roof rail clips fail, water leaks into the headliner, side pillars, dashboard, and footwells, leading to electrical issues, carpet damage, and excessive moisture inside
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646029March 3, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2019 Toyota Rav4. The contact stated that upon starting the vehicle, the messages "Parking Brake Malfunction", "Secondary Brake system Malfunction”, “4WD Malfunction", "Lane Assist Malfunction", "Pre-collision Malfunction" and messages indicating malfunctions of the electrical system, the engine throttle, and the transmission were displayed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where a spark plug and ignition coil were replaced; however, the failure recurred. The vehicle was taken to the dealer, where the contact was informed that all the spark plugs and ignition coils needed to be replaced prior to the final diagnostic test. The vehicle was not completely diagnosed and was taken back to the mechanic, where a specialist used a camera to diagnose that there was coolant intrusion in cylinder #4, due to a fractured cylinder head. The mechanic related to the failure of NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided because the vehicle was not covered under warranty and the VIN was not included in the recall. The failure mileage was approximately 87,230.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645492February 28, 2025
ENGINE, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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