Toyota RAV4 Complaints (2014)

207 consumer complaints on file.

#11337736July 6, 2020
AIR BAGS
MY SISTER ACCIDENTALLY RAN INTO THE BACK OF A BOX TRUCK ON 7/2/2020 AND THE KNEE AIRBAG IN HER TOYOTA 2014 RAV4 DEPLOYED. THE AIRBAG OR COVER CAUSED MAJOR GASHES IN HER LEG AND SHE IS NOW IN THE HOSPITAL AND WILL NEED TO HAVE SKIN GRAFTS. THERE IS A POLICE REPORT THAT IS NOT YET READY. I AM ATTACHING PICTURES OF THE LEG. I HAVE NEVER SEEN DAMAGE LIKE THIS CAUSED BY AIRBAG AND WONDERING IF THERE IS SOME TYPE OF ISSUES WITH KNEE AIRBAGS?
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11331641June 30, 2020
ENGINE
I BOUGHT THIS RAV4 IN FEBRUARY 2017, AFTER DRIVING FEW I REALIZED MY CAR IS BURNING TOO MUCH OIL. I HAD PURCHASED EXTENDED WARRANTY BUT BY THE TIME I WENT FOR MY ISSUE MY WARRANTY HAD EXPIRED. I CALLED TOYOTA COMPANY AND EXPLAINED MY OIL BURNING ISSUE, THEY GAVE ME A CASE NUMBER AND TOLD ME THEY WOULD CALL ME LATER. I RECEIVED A CALL FEW DAYS LATER AND THEY OFFERED ME $1000.00 TOWARDS PAYMENT FOR REPAIRS, WHICH WASN'T ENOUGH. BECAUSE TOYOTA DEALERS TOLD ME THEY WOULD HAVE TO REPAIR THE WHOLE ENGINE IN ORDER TO STOP OIL BURNING PROBLEM, WHICH WOULD COST ALMOST $5000.00. SO I DIDN'T ACCEPT $1000.00 OFFER FROM TOYOTA MOTORS, EVER SINCE I AM PUTTING ONE QUARTER OIL EVERY 500 MILES. SO I DON'T KNOW WHAT TO DO WITH THIS ISSUE. PLEASE HELP ME OUT. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327437June 5, 2020
UNKNOWN OR OTHER
MY RAV4 2014 XLE RADIO/BLUE TOOTH STOPPED WORKING ABOUT 3 YRS AGO. I CALLED TOYOTA, BUT THEY REFUSE TO FIX. THE RADIO SCREEN IS BLUE , AND KEEP REBOOTING. IT WAS ONLY 3 YRS OLD AND WE ARE TAKING CARE OF THE CAR VERY GOOD. IT COST 1500 TO REPLACE A NEW ONE, BUT I THINK IT'S NOT CUSTOMER FAULT, AND I'M STILL DRIVING WITHOUT THE RADIO. I FEEL THAT IT'S NOT CUSTOMER FAULT AND TOYOTA MAY GET THE DEFECT RADIO TO INSTALL IN THE CAR. I DID RESEARCH AND SEE LOTS OF CUSTOMER HAS SAME ISSUE. I SEE THERE IS FEW RECALLS FOR RAV4 2014, BUT I NEVER GET A LETTER FROM TOYOTA TO GET THE CAR FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320480April 8, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
RADIO WILL COMPLETELY STOP WORKING TO WHERE YOU HAVE TO BUY A NEW $1200 RADIO FROM THE DEALER. ALL DOOR LOCK ACTUATORS WILL STOP WORKING AFTER A PERIOD OF TIME CAUSING YOU TO NOT BEING ABLE TO UNLOCK OR OPEN YOUR DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316695March 7, 2020
ELECTRICAL SYSTEM
2014 TOYOTA RAV 4. OVER THE PAST YEAR--THE ELECTRIC LOCKS ON ALL FOUR DOORS STOPPED WORKING--TOOK TO LOCAL MECHANIC AND TOYOTA DEALERSHIP WHO SAID IT WAS THE ACTUATORS IN THE DOORS AND WOULD COST OVER $2000 TO FIX THEM. I WOULDN'T HAVE A PROBLEM, BUT THIS CAR IS ONLY 6 YEARS OLD AND HAS 60,000 MILES ON IT. I FIND IT VERY HARD TO BELIEVE THAT ALL FOUR WOULD BE KNOCKED OUT AT ONCE, AND SUSPECT THAT IT IS A . IT IS A SAFETY CONCERN. I SUSPECT THAT THEY USED INFERIOR/FAULTY PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309607February 17, 2020
ELECTRICAL SYSTEM
THE RADIO CONTROL UNIT WENT INTO A REBOOT CYCLE AND NEVER COMPLETES. THE ENTIRE UNIT IS UNABLE TO BE USED FOR ANY OF IT'S FUNCTIONS. RADIO, BLUETOOTH, GPS, ETC. THERE ARE A LOT OF TOYOTA OWNERS REPORTING THIS PROBLEM ESPECIALLY WITH THE 2014 RAV4. THERE ARE MANY EXAMPLE AND VIDEOS ON YOUTUBE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301354January 23, 2020
SEATS
TL* THE CONTACT CALLED ON BEHALF OF HER HUSBAND WHO OWNS A 2014 TOYOTA RAV4. THE CONTACT STATED WHILE HER HUSBAND WAS AT A STOP LIGHT, A VEHICLE APPROACHING BEHIND REAR ENDED THE VEHICLE. DUE TO THE IMPACT, THE VEHICLE JOLTED FORWARD AND CRASHED INTO THE VEHICLE IN FRONT AND ANOTHER VEHICLE WHICH WAS TO THE LEFT. THE FRONT DRIVER SEAT COLLAPSED AND WAS DEFORMED DURING THE IMPACT. IN ADDITION, THE HEAD REST COMPLETELY DETACHED FROM THE FRONT DRIVERS SEAT. THE CONTACT WAS ASKED ABOUT THE AIR BAG DEPLOYMENT AND CONFIRMED THAT NO AIR BAGS DEPLOYED DURING THE IMPACT. THE DRIVER SUSTAINED CHEST INJURIES AND WAS TAKEN TO THE HOSPITAL FOR MEDICAL ATTENTION. A PASSENGER SITTING IN AN UNKNOWN LOCATION OF THE VEHICLE WAS ALSO INJURED AND SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A IMPOUND LOT AND THEN TOWED BY THE INSURANCE COMPANY WHERE AN ADJUSTER WAS TO INSPECT THE VEHICLE. A POLICE REPORT WAS FILED. A LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11288506December 11, 2019
UNKNOWN OR OTHER, EXTERIOR LIGHTING
VEHICLE WAS PARKED, JUST TURNED THE CAR FROM ENGINE ON TO OFF WITH JUST THE BATTERY ON RUNNING THE RADIO WHILE I WAS PREPARING TO EXIT THE VEHICLE. SUDDENLY THE ENTIRE RADIO SYSTEM COMPLETELY STOPPED WORKING. I LOOKED AT MY INFOTAINMENT SCREEN AND IT WAS CERTAINLY HAVING A ISSUE BECAUSE EVER SINCE THAT DAY OVER ONE YEAR AGO I HAVE NOT BEEN ABLE TO LISTEN TO RADIO, USE GPS, USE BLUETOOTH, ETC. I BELIEVE THIS TO BE UNDER A SAFETY ISSUE DUE TO 1) LOSS OF PHONE/BLUETOOTH (USE OF MOBILE PHONES WHILE OPERATING THE VEHICLE IS REQUIRED IN MANY STATES TO GO THROUGH BLUETOOTH) AND I CANNOT COMPLY WITH THESE LAWS IF MY SYSTEM HAS MALFUNCTIONED, 2) I PAID FOR A VEHICLE WITH A GPS NAVIGATION FOR A REASON AND NOW I LOST THAT EXPENSIVE CAPABILITY AS WELL, 3) RADIO'S ARE USED TO KEEP THE DRIVER ALERT AND FOCUSED AND THIS WAS LOST 4) THE LOOPING SCREEN IS EXTREMELY BRIGHT, CANNOT BE DARKENED AND IMPOSSIBLE TO DRIVE AT NIGHT WITH IT. I HAVE HAD TO COMPLETELY COVER OVER MY SCREEN SO NOW IT'S LIKE I'M DRIVING A FLINTSTONES VEHICLE WITH NOTHING TECHNOLOGY WISE IN THIS $25,000 VEHICLE I PAID FOR. "TOYOTA CUSTOMER CARE CONTACT US - I CONTACTED TOYOTA VIA PHONE CALL EARLIER TODAY WITH LIMITED RESULTS, BUT LATER EMAILED TOYOTA AND PROVIDED A LINK TO THIS PAGE. THE CUSTOMER CARE REPRESENTATIVE SUGGESTED THAT ANYONE HAVING PROBLEMS WITH THEIR RADIO/NAVIGATION SYSTEM SHOULD CALL AND EMAIL THEIR COMPLAINTS. TOYOTA IS NOT CURRENTLY OFFERING ANY REMEDY OR ASSISTANCE TO PREMATURELY FAILING RADIO SYSTEMS THAT ARE OUT OF WARRANTY, BUT ALL CALLS AND EMAILS ARE MONITORED AND WHEN THERE ARE MULTIPLE COMPLAINTS, TOYOTA WILL RECOGNIZE A PROBLEM AND MAY OFFER ASSISTANCE OR REIMBURSEMENT." HTTPS://WWW.CARCOMPLAINTS.COM/TOYOTA/RAV4/2014/ACCESSORIES-INTERIOR/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287661December 7, 2019
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2014 TOYOTA RAV4. WHILE OPERATING THE VEHICLE, THE NAVIGATION/INFORMATION SYSTEM SUDDENLY MALFUNCTIONED. THE SCREEN TURNED A BLUE COLOR AND THE SYSTEM BECAME INOPERABLE. SCREEN KEEPS ATTEMPTING TO RELOAD BUT IT FAILS. RADIO OR NAVIGATION INOPERABLE BUT THE REAR VIEW CAMERA DOES WORK. OCCURRED AT 60,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281992November 24, 2019
SERVICE BRAKES, POWER TRAIN
THE INCIDENT OCCURRED ON 11/13/2019 @ 8:30AM. I HAD STARTED MY 2014 TOYOTA RAV4, PULLED OUT FROM UNDER THE CARPORT APPRX. 25FT AND PUT THE VEHICLE IN PARK AND FULLY ENGAGED THE PARKING BRAKE I ALWAYS DO THIS IF I NEED TO LEAVE THE VEHICLE RUNNING FOR ANY REASON. IN THIS CASE I WAS HEATING THE INTERIOR AS IT WAS CHILLI. I WENT BACK INSIDE MY HOME TO GET THE ANIMAL CRATE THAT CONTAINED MY CAT WHO NEEDED TO GO TO THE VET. AS I WAS LOADING THE CRATE INTO THE FRONT SEAT THE VEHICLE BEGAN MOVING IN REVERSE. I WAS BETWEEN THE OPEN DOOR AND THE VEHICLE ITSELF AND AFTER FREAKING OUT A SECOND LOOKED TO SEE IF THE PARKING BRAKE HAD DISENGAGED. IT HAD NOT.AT THAT POINT I WAS ALONG FOR THE RIDE AND THE CAR DRUG ME TOWARD THE LAUNDRY ROOM AND I WENT UNDERNEATH THE OPEN DOOR HOLDING ONTO THE ARMREST. WHEN I HAD TO RELEASE MY TRIP I WAS LAID OUT ON MY BACK WITH MY ARMS AND HANDS RAISED. THE RIGHT FRONT TIRE CAME INTO CONTACT WITH FIRST MY LEFT ELBOW THEN WRIST THEN HAND WRENCHING MY LEFT SHOULDER AS IT DID SO. THIS ACCIDENT SHOULD NEVER HAVE OCCURRED. THE SAFETY MEASURES FAILED. I BOUGHT THE CAR IN OCTOBER 2017 AND HAD NO TROUBLE DOING THE EXACT SAME THING AS DESCRIBED MANY MANY TIMES. TOYOTA HAS BEEN NOTIFIED AND NOW NEEDS TO GO TO ANY LENGTHS NECESSARY TO MAKE SURE THIS DOES NOT HAPPEN TO ANYONE ELSE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11281128November 19, 2019
ELECTRICAL SYSTEM
NAVIGATION AND ENTERTAINMENT PANEL WENT OUT WHILE VEHICLE WAS IN USE. SON WAS DRIVING IN AN UNFAMILIAR AREA AND WAS USING NAVIGATION SYSTEM TO GET HOME WHEN SYSTEM WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271680October 28, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
CAR RANDOMLY STOPPED ACCELERATING WHILE ON THE FREEWAY. THE CHECK EV SYSTEM LIGHT CAME ON WITH A TURTLE IN A CIRCLE AS WELL. THANKFULLY WE WERE ABLE TO PUSH TO SIDE OF ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268220October 13, 2019
UNKNOWN OR OTHER
RADIO IN MY 2014 RAV4 WON'T TURN ON OR OFF. THE SCREEN LOOKS LIKE IT IS TRYING TO REBOOT BUT GETS TO A CERTAIN POINT THEN STOPS AND STARTS AGAIN. IT CREATES SAFETY ISSUES AS IT DIVERT DRIVER EYES WHAT HAPPEN AND HAVE TO USE CELL PHONE WHILE DRIVING TO CHECK ROAD CONDITIONS. IT PREVENTS DRIVERS FROM UP TO DATE TRAFFIC CONDITIONS AND CAR CONDITION. EVERYTHING USED TO DISPLAY IN RADIO SCREEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267775October 10, 2019
POWER TRAIN
VEHICLE SHUDDERS AT BETWEEN 20-40 MPH WHEN SHIFTING BETWEEN GEARS, UP AND DOWN, LOSES POWER BRIEFLY, BELIEVE IT IS A TORQUE CONVERTER ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267320October 9, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
AFTER STOP UPON TURNING RIGHT TO BLEND WITH TRAFFIC ENGINE LOOSES ALL POWER , RPM DROPS FROM 1500 TO 400 , THEN WILL CATCH IN ABOUT 4 TO 5 SECOND AND ACCELERATE , HAS HAPPENS 12 TIMES IN THE LAST 2 MONTHS CAR HAS 11000 MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254248September 9, 2019
UNKNOWN OR OTHER, EXTERIOR LIGHTING
NAVIGATION/BLUETOOTH/MEDIA FUNCTION SCREEN NO LONGER WORKS, IT HAPPENED WHEN I STARTED IT ABOUT A MONTH AGO AT 65,750 MILES ON MY CAR. I'VE READ THAT THIS USUALLY HAPPENS AROUND 65,000 MILES TO 70,000 MILES FOR THIS MODEL AND CAN COST UP TO $2,000 TO $3,000 TO GET IT FIXED. IT STARTS OFF AS A BLACK SCREEN THEN LIGHTS UP LIKE ITS DOWNLOADING SOMETHING THEN GOES BLACK AGAIN. ITS A SAFETY ISSUE BECAUSE DRIVING AT NIGHT OR EARLY MORNING WHEN ITS DARK NO MATTER HOW LOW OF A SETTING YOU HAVE FOR YOUR DASH LIGHTING SETTING WHEN IT LIGHTS UP ITS EXTREMEY BRIGHT. AND EVEN THOUGH I KNOW IT WILL HAPPEN IT STILL MAKE ME TAKE MY EYES OF THE ROAD TO LOOK AT IT. AND LIVING IN THE COUNTRY THAT IS A COUPLE OF SECONDS I CAN'T AFFORD, LUCKILY I HAVE YET TO HIT A DEER OR OTHER LIVING THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243800August 13, 2019
ELECTRICAL SYSTEM
AT 46K MILES, DRIVER DOOR LOCK/ACTUATOR BEGAN TO FAIL WHEN UNLOCKING WITH KEYFOB/HAND SENSOR WHEN VEHICLE WAS STATIONARY. PRESSING THE LOCK/UNLOCK ON KEY FOB/DOOR PANEL WORKED 50% OF THE TIME. AT 50K MILES, ALL DOORS (DRIVER, PASSENGER, DRIVER REAR, AND PASSENGER REAR) NO LONGER UNLOCK/LOCK EXCEPT WHEN DONE MANUALLY THROUGH INSERTION OF KEY IN DRIVER DOOR AND MANUALLY UNLOCKING ALL OTHER DOORS (PASSENGER, PASSENGER REAR, AND DRIVER REAR) FROM EACH INDIVIDUAL DOOR LOCK .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219536June 12, 2019
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2014 TOYOTA RAV4. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING WAS DIM. THE CONTACT HAD DIFFICULTY VIEWING THE GAUGES. LAST WEEK, THE CONTACT ALMOST CRASHED BECAUSE HE WAS FOCUSING SO HARD ON TRYING TO SEE THE SCREEN. YARK TOYOTA (1377 CONANT ST, MAUMEE, OH 43537, (419) 737-4373) WAS NOTIFIED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE INSTRUMENT PANEL LIGHTING WAS NORMAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 18,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206100May 7, 2019
ELECTRICAL SYSTEM
RADIO STOPPED WORKING ON 4-24-2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204112April 27, 2019
ELECTRICAL SYSTEM
TAKATA RECALL. ALL OF THE DOORS ON MY 2014 RAV4 LOCK AND UNLOCK WHEN THEY CHOSE TO. NORMALLY WHEN THE CAR IS IN DRIVE THE DOORS ALL LOCK HOWEVER AS OF JANUARY 2019 THEY HAVE BEEN LOCKING AND UNLOCKING WHEN THEY DECIDED TO WORK. USING THE EXTERNAL KEY BUTTON TO LOCK AND UNLOCK THE DOORS WORKING MAYBE 50% OF THE TIME ON ABOUT 2 TO 3 OF THE DOORS. THE SAME GOES FOR THE INTERNATIONAL LOCK BUTTONS AND WHEN THE CAR IS SHIFTED INTO DRIVE. THIS IS EXTREMELY DANGEROUS FOR ME AND MY CHILDREN WHO I AM NOT TERRIFIED TO HAVE IN MY CAR. SHOULD THE DOORS CHOSE TO NOT LOCK AND THEY ACCIDENTALLY PULL THE DOOR OPEN IT WOULD BE A HORRIFIC ACCIDENT. AND MY YOUNGEST HAS A PANIC ATTACK WHEN I GO TO GET HIM FROM THE CAR BUT CANT BECAUSE THE DOORS NEVER UNLOCKED WHEN WE PARKED. PLEASE FIGURE THIS PROBLEM OUT I LOVE MY RAV BUT IT IS NOT SAFE RIGHT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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