Toyota RAV4 Complaints (2019)

906 consumer complaints on file.

#11233443July 19, 2019
FUEL/PROPULSION SYSTEM
FUEL TANK CAPACITY 14.5 GALLONS CAN ONLY BE FILLED TO 9.5 GALLONS WITHOUT AGGRESSIVE "TOPPING OFF". IN ORDER TO AVOID POSSIBLE ENVIRONMENTAL HARM AND VEHICLE EMISSION CONTROL DAMAGE, TOPPING OFF NOT USED. HOWEVER, THIS LEAVES THE VEHICLE 5 GALLONS SHORT OF A FULL TANK (ABOUT 200 MILE RANGE LOSS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233053July 18, 2019
POWER TRAIN
CONDITION 1 : HEAVY THUMPING IN REAR DRIVELINE WHEN COMING TO A NEAR STOP, IN TRAFFIC OR PARKING CAUSING VEHICLE LURCH FORWARD, AS IF HIT FROM BEHIND FROM BEHIND? SUCH CAN BE HEARD AND FELT BY OCCUPANTS IN VEHICLE. CONDITION 2: WHEN COMING TO A NEAR STOP WHEN ACCELERATING BACK AGAIN VEHICLE DELAYS DOWN SHIFT CAUSING MOMENTARY HESITATION BEFORE RESPONDING DO TO LAPSE IN TRANSMISSION GEARING TO FIND PROPER GEAR RESPONCE WHICH LEAVES A SECOND OR TOO HESITATION UPON RE-ACCELERATION IN TRAFFIC CONDITION. CONDITION 1: ABOVE IS DUE TO UN-COUPLING AND COUPLING OR READ DRIVELINE WHEELS TO MAINLY MILEAGE RATING. WHICH CREATES A FEELING OF HEAVY WEAR AND TEAR TO PLACED UPON DRIVELING COMPONENTS. VEHICLES IN QUESTION GAS POWERED MODELS ONLY FOR FURTHER INFORMATION LOOK UPON TOYOTA DRIVERS FORUM AND EDMONTON'S CUSTOMER COMPLAINTS. CONDITION ON GOING, CONTACTED BOTH DEALER AND TOYOTA DIRECT, DEALER HAD NO IDEA WHAT I WAS TALKING ABOUT NOR DID TOYOTA, THIS CONDITION IS NOT ISOLATED TO MY CAR, THERE ARE MANY OF SAME ON SITES MENTIONED WITH SAME ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231792July 14, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING DOWN I-25 SOUTH OF DENVER, CO IN HEAVY TRAFFIC AT 75 MPH, THE ENGINE ABRUPTLY SHUT OFF. I SUDDENLY HAD NO ENGINE POWER, POWER BRAKES OR POWER STEERING. LUCKILY I WAS ABLE TO COAST TO THE SHOULDER, BUT CAME CLOSE TO HITTING OR BEING HIT BY SEVERAL VEHICLES. WHEN WE MADE IT TO THE SHOULDER ALL THE WARNING LIGHTS AND MESSAGES WERE APPEARING ON THE DASH. AFTER LETTING THE CAR SIT A FEW MINUTES I RESTARTED IT, AND IT DID RUN, THOUGH ALL THE WARNING LIGHTS WERE STILL ON. THERE WAS A DEALERSHIP 9 MILES FROM MY LOCATION, SO I SLOWLY MADE MY TO ARAPAHOE TOYOTA. THEY RAN A DIAGNOSTIC AND SAID THAT SOMETHING CAUSED THE FUEL TO BE SHUT OFF TO THE ENGINE. THEY DID NOT KNOW WHY, AND COULD NOT REPLICATE THE PROBLEM. THEY SUSPECT IT IS AN ELECTRICAL ISSUE AS I ALSO FOUND OUT THAT THE RIGHT REAR BRAKE LIGHT DOES NOT WORK INTERMITTENTLY. SINCE THEY COULD NOT REPLICATE THE PROBLEM, AND HAD NO LOANER CARS, THEY ESSENTIALLY TOLD ME TO COME BACK THE FOLLOWING MONDAY AND HOPE FOR THE BEST IN THE MEANTIME. SINCE I WAS HEADING TO VACATION THIS IS IMPRACTICAL, SO I WAS STUCK DRIVING A CAR I'M AFRAID TO DRIVE. MY NEXT STEP IS I AM TAKING THE VEHICLE TO THE NEAREST DEALERSHIP IN FORT COLLINS, CO, AND TELL THEM WHAT HAPPENED AND THAT I WANT THE ISSUE RESOLVED, THE BRAKE LIGHT ELECTRICAL ISSUE FIXED, AND BE ASSURED THAT THE CAR IS SAFE. I'VE NEVER HAD A VEHICLE DIE WHILE DRIVING LIKE THAT, LET ALONE ONE WITH ONLY 4580 MILES. I'M APPREHENSIVE ABOUT DRIVING THE CAR 26 MILES IN THE MOUNTAINS TO THE NEAREST DEALERSHIP, AND SO FAR TOYOTA HAS BEEN NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230375July 9, 2019
FUEL/PROPULSION SYSTEM
THERE IS AN INABILITY TO COMPLETELY FILL UP THE GAS TANK. EVEN WHEN REACHING THE EMPTY READING ON THE GAS GAUGE, THE CAR ONLY SEEMS TO FILL 9.5-10 GALLONS OF FUEL. THE ARE IS ADVERTISED AS A 14.5-GALLON TANK, BUT IT IS IMPOSSIBLE TO GET THAT MUCH FUEL INTO THE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229761July 6, 2019
FUEL/PROPULSION SYSTEM
THE FUEL SAYS EMPTY BUT ONLY TAKES 9 GALLONS ON A 14 GALLON TANK. THE DEALER SAID THAT WE ARE NOT THE ONLY ONES THIS IS HAPPENING TO AND TOYOTA IS WORKING ON IT. MY SISTER-IN-LAW BOUGHT ONE A WEEK BEFORE US AND SHE IS HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229457July 4, 2019
UNKNOWN OR OTHER
2019 TOYOTA RAV4 SUNROOF SPONTANEOUSLY EXPLODED ON MY DAUGHTER AND ME WHILE DRIVING AT 70 MPH OVER MONUMENT PASS (7300') IN MIDDLE LANE OF I-25 SOUTH ON MAY 20, 2019. NO VEHICLES WERE IN FRONT OF US IN ANY LANE. STARTLED BY WHAT SOUNDED LIKE A GUNSHOT RIGHT ABOVE OUR HEADS, AND WE WERE SHOWERED WITH SHARDS OF GLASS IN THE FRONT SEATS AND SOME IN THE BACK SEAT FLOOR AS WELL. CAUSED BLEEDING ON MY HEAD, ARM, HAND, AND FACE PRIMARILY AS I TRIED TO SHAKE/EXTRACT THE GLASS FROM ME. 5700 MILES ON ODOMETER. VEHICLE WAS RENTED FROM NATIONAL RENTAL CAR. ABOUT AN HOUR EARLIER. THE TEMPERATURE HAD DROPPED TO NEAR FREEZING AS WE CLIMBED THE SUMMIT AND THERE WERE A FEW SNOWFLAKES STARTING TO FALL. NO HAIL WAS SEEN OR HEARD. NO HAIL (OR ANY OTHER) DAMAGE ON ANY OTHER PORTION OF THE CAR. NATIONWIDE INSURANCE VERBALLY REPORTED THERE WERE NO INCIDENTS OF HAIL REPORTED THAT AFTERNOON IN THE STATE OF CO. NO FOREIGN OBJECTS BEYOND THE SUNROOF GLASS WERE FOUND INSIDE THE CAR. PICTURES ATTACHED. ALSO HAVE FULL VIDEO OF THE CAR INSIDE AND OUT AFTER THE SUNROOF EXPLODED. *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11229116July 3, 2019
FUEL/PROPULSION SYSTEM
MY 14 GALLON CAPACITY FUEL TANK WILL NOT ACCEPT MORE THAN 9.9 GALLONS. EVEN WHEN I'VE RUN IT TO LOW FUEL WARNING LIGHTS, NEVER DOUBLE DIGIT FILLS. I'VE USED AT LEAST A DOZEN DIFFERENT GAS STATIONS AND SUPPLIERS INCLUDING ONE IN OREGON AND ALWAYS THE SAME LIMITATION. OWNERS MANUAL CAUTIONS AGAINST CONTINUING TO FILL AFTER AUTO SHUT OFF. WE HAVE TRIED FAST FILLS, SLOW FILLS, MANUALLY HOLDING THE NOZZLE AND HOLDING THE TRIGGER, MANY ANGLES ARE FAILING TO GET OVER 9.9! ROTTEN TO GET FAR LESS MILEAGE PER TANK THAN TOYOTA COMMERCIALS SHOW. I AM TEMPTED TO TRY FILLING AFTER THE CLICK OFF. WHAT'S WRONG WITH MY VEHICLE? IS THIS DANGEROUS SYMPTOM OR MANUFACTURING ERROR? CURRENT MILEAGE IS 2504 AND PROBLEM PERSISTS SINCE FORST BOUGHT NEW THROUGH THIS DATE. THANKS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229137July 3, 2019
UNKNOWN OR OTHER
YOU CAN HEAR WIND WHEN DRIVING YOUR VEHICLE. WHEN YOU GET UP TO 50 MILES PER HOUR IS WHEN U CAN HEAR IT GOOD. ALSO YOU CAN SMELL FREON. I REPORTED THIS TO MY DEALERSHIP WITHIN TWO WEEKS OF PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228331June 29, 2019
POWER TRAIN
TRANSMISSION HARD SHIFTING COMING TO A FULL STOP AND THE LURKING JERK WHEN NOT FULLY STOPPING AND THEN PRESSING GAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228448June 29, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I BOUGHT A BRAND NEW 2019 RAV4 LIMITED WITH 150 MILES ON THE ODOMETER, NOW HAS ABOUT 460 MILES. A FEW DAYS INTO THE PURCHASE, I NOTICED YELLOW TICK MARKED GLITCHES SHOWING UP ON MY DRIVERS CENTER MAIN CONSOLE. THIS MAIN CONSOLE DISPLAYS MY MPH, SPEED LIMIT, LTA, AND MORE. I THOUGHT NOTHING OF IT AS IT WENT AWAY FOR A FEW MINUTES WHEN I TURNED ON/OFF MY CAR, BUT IT WOULD SHOW UP AGAIN. AFTER THESE YELLOW TICK MARKS STARTED SHOWING, MY WHOLE MAIN CENTER SCREEN WILL GO BLACK WITH ONLY THE REAR SEAT BELT RED LIGHT, PARK, AND BSM LIGHTS FLASHING. IN ADDITION, MY ANALOG RPM, GAS GAUGE, AND TEMP GAUGE WERE ALL DOWN. I WAS DRIVING BLIND FOR A WHILE, UNTIL I HAD TO PULL OVER ON THE HIGHWAY/STREET TO RESTART MY CAR SO THAT I CAN SEE MY MAIN DASH (RPM,MPG,TEMP,GAS,ETC) AGAIN. SOME OF THE PICTURES THAT ARE ATTACHED WITH BLACK SCREEN ARE EXAMPLES OF MYSELF TURNING ON/OFF MY CAR WHILE I WAS STUCK IN TRAFFIC SO I COULD RESTART/SEE ALL OF MY MAIN DASH CONSOLE GAUGES, RPM,MPG, ETC. WHEN MY SCREEN GOES DARK, I HAVE TO LOOK AT THE OTHER CARS TO MATCH THEIR SPEED BECAUSE I WAS BASICALLY DRIVING BLIND. THIS IS A SERIOUS SAFETY CONCERN TO MYSELF AND MY FAMILY! I HAVE A VIDEO OF THIS SCARY OCCURRENCE, BUT THE VIDEO FILE IS TOO BIG TO ATTACH. I TOOK THE CAR IN THE DAY OF THIS STARTED TO HAPPEN AND IT CONTINUE TO SIT IN THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222805June 26, 2019
SERVICE BRAKES
ELECTRONIC PARKING BRAKE MALFUNCTION. THE VEHICLE HAD NOT BEEN DRIVEN IN A FEW DAYS, IT WAS PARKED IN OUR ENCLOSED GARAGE. STARTED VEHICLE SHIFTED INTO DRIVE, LET OF BRAKE AND VEHICLE WOULD NOT MOVE FORWARD. I THEN APPLIED LIGHT THROTTLE AND STILL THE VEHICLE WOULD NOT MOVE. I COULD FEEL RESISTANCE FROM THE REAR WHEELS. I SHIFTED BACK INTO PARK AND MANUALLY CYCLED THE PARKING BRAKE SWITCH. NOTICED THAT THE PARKING BRAKE LIGHT INDICATOR IN THE INSTRUMENT CLUSTER WOULD NOT ILLUMINATE. NO AUDIBLE NOISE OF PARKING BRAKE ACTUATOR FUNCTIONING. CYCLING THE PARKING BRAKE SWITCH DID NOTHING. I TRIED TURNING THE ENGINE OFF AND BACK ON, THIS DID NOT RESOLVE THE SITUATION. SHIFTED BACK INTO DRIVE AND GENTLY APPLIED LIGHT THROTTLE, THEN SHIFTED INTO REVERS AND APPLIED VERY LIGHT THROTTLE. I REPEATED THIS A FEW TIMES AND WITH A SUDDEN LOUD CLUNK THE E- BRAKE RELEASED AND THE VEHICLE MOVED FORWARD. I THEN CYCLED THE E-BRAKE SWITCH A FEW TIMES AND IT APPEARS TO FUNCTION PROPERLY AGAIN. THROUGH OUT THIS NO MESSAGES OR WARNING LIGHTS WERE DISPLAYED INDICATING ANY PROBLEM WITH THE E-BRAKE OR ANY SYSTEM. THIS VEHICLE HAS 2,400 MILES ON IT. IT HAS NEVER BEEN SUBJECTED TO ANY ENVIRONMENTAL CONTAMINATES THAT COULD POSSIBLY CAUSE THIS ISSUE. IT HAS NEVER BEEN OFF-ROAD, NO EXPOSURE TO SNOW, MUD, DIRT OR FREEZING TEMPS. THIS IS A SAFETY HAZARD! I HAVE NO IDEA IF OR WHEN THE ELECTRONIC EMERGENCY BRAKE MAY FAIL TO ENGAGE OR DISENGAGE. I TALKED TO THE DEALER AND THERE SUGGESTION WAS TO WAIT UNTIL IT HAPPENS AGAIN AND HAVE IT TOWED IN. THIS IS AN ALL WHEEL DRIVE VEHICLE SO ATTEMPTING TO WINCH IT UP ON A TOW TRUCK WOULD LIKELY FREE THE STUCK BRAKE, OR DAMAGE THE DRIVE TRAIN. THIS IS EXTREMELY FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222043June 24, 2019
FUEL/PROPULSION SYSTEM
FUEL TANK DOES NOT FILL UP TO FULL. RANGE ADVERTISED AS WELL OVER 500 MILES BUT USUAL RANGE AFTER FILL UP IN 400S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221991June 23, 2019
FUEL/PROPULSION SYSTEM
WHEN FILLING UP, THE GAS CUTS OFF VERY EARLY; THE GAS GAUGE WILL ONLY READ 3/4 TO 7/8 FULL. THIS LEADS TO "TOPPING OFF" WHICH IS AN ENVIRONMENTAL AND SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221951June 23, 2019
FUEL/PROPULSION SYSTEM
WHEN FILLING THE GAS TANK THE SAME WAY ALL CARS ARE FILLED, THE FUEL PUMP HANDLE/NOZZLE CLICKS OFF LONG BEFORE THE TANK SHOWS AS FULL. THE TANK IS NOT GETTING FILLED COMPLETELY, AS I CAN [VIOLATE OREGON STATE LAW] AND CONTINUE FILLING IT ABOUT 1.5 MORE GALLONS. 1ST ATTEMPT AT TOYOTA DEALERSHIP THEY DISMISSED THE CONCERN. 2ND ATTEMPT WAS AFTER I COMPLAINED TO TOYOTA AND THE DEALER CALLED ME BACK IN AND WITNESSED THE "UNFULL" TANK UPON FILLING IT USING THEIR IN-HOUSE STATION. I HAVE ANOTHER APPOINTMENT SCHEDULED FOR JUNE 27, 2019 BUT I'M READING ONLINE THAT EVERYONE IS GETTING THE RUN AROUND AND WE NEED GOVERNMENT HELP TO BE TAKEN SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221492June 20, 2019
FUEL/PROPULSION SYSTEM
WHEN FILLING MY TANK, AUTO-SHUTOFF HAPPENS WHEN THE TANK IS AT LEAST 2 GALLONS SHY OF BEING FULL. I KNOW THIS BECAUSE MY GAS GAUGE DOES NOT INDICATE FULL AND I AM ABLE TO ADD AN ADDITIONAL 2-2.5 GALLONS TO MY TANK, THOUGH IT TAKES A WHILE BECAUSE I HAVE TO PUSH THROUGH ALL THE AUTO SHUTOFFS. IT HAPPENS EVERY TIME I FILL UP REGARDLESS OS THE STATION I'M FUELING AT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221485June 20, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4 HYBRID. WHILE REFUELING THE VEHICLE, THE FUEL GAUGE FAILED TO DISPLAY THE PROPER AMOUNT OF FUEL AND THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO WILSON TOYOTA OF AMES (LOCATED AT 2212 S DUFF AVE, AMES, IA 50010, (888) 485-5650), BUT NO MECHANICAL FAILURE WAS DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220895June 18, 2019
UNKNOWN OR OTHER
THE ENGINE OF THIS VEHICLE CAN BE TURNED OFF BY PRESSING THE KEYLESS "OFF" BUTTON ON THE DASH WITHOUT THE TRANSMISSION HAVING TO BE IN "PARK". I TURNED OFF THE ENGINE WITH THE TRANSMISSION IN THE DRIVE POSITION ON A SLIGHT INCLINE IN A SHOPPING CENTER PARKING LOT I EXITED THE CAR AND IT ROLLED BACKWARDS. I WAS ABLE TO JUMP BACK INTO THE CAR, START THE ENGINE, ROLL FORWARD, PUT IT IN PARK AND TURNED OFF THE ENGINE. HAD THIS BEEN ON A STEEPER INCLINE I WOULD NOT HAVE HAD A CHANCE TO GET BACK INTO THE CAR AND STOP IT FROM ROLLING BACKWARDS. IT COULD EASILY HAVE HIT OTHER CARS OR PEOPLE WALKING IN THE PARKING LOT. THIS IS A SCARY SITUATION AND COULD BE REMEDIED BY THE MANUFACTURERS BY ENSURING THAT THE ENGINE CAN ONLY BE TURNED OFF WITH THE TRANSMISSION IN THE PARK POSITION. THIS WAS A RENTAL CAR FROM THE DALLAS/FORT WORTH AIRPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220019June 14, 2019
POWER TRAIN
AFTER CAR HAS WARMED UP, ACCELERATING AROUND 20-30MPH IT MAKES A GRINDING NOISE. TYPICALLY HAPPENS WHEN THE AWD SWITCHES TO 2WD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220210June 14, 2019
ENGINE
VEHICLE MAKES A GRINDING/WINDING/LURCHING NOISE WHILE ACCELERATING, BRAKING AND DURING NORMAL DRIVING. PROBLEM GETS WORSE EVERY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218654June 8, 2019
POWER TRAIN
WHILE DRIVING MY 2019 RAV4 ADVENTURE IN SLOW SPEEDS, SPECIALLY WHEN ACCELERATING AND BRAKING, I HEAR A NOISE COMING FROM THE TRANSMISIN. IT HAS AN 8 SPEED AUTOMATIC TRANSMISSION AND WHEN SHIFTING IN THE LOWER GEARS IT MAKES A SOUND NOT USUAL IN ANY VEHICLE I HAVE PREVIOUSLY DRIVEN. ONLY HAD IT FOR THREE MONTHS AND TOOK IT TO SERVICE TO BE NOTIFIED IT IS A CHARACTERISTIC OF THE ENGINE/TRANSMISSION. FIRST TIME I GET THAT AN UNUSUAL SOUND, A SOUND I CAN FEEL IN MY FEET WHILE DRIVING, IS A CHARACTERISTIC OF THE CAR. IT WASN'T MENTIONED IN THE FEATURES AND HAVE BEEN TOLD THAT PEOPLE HAVE COMPLAINED ABOUT IT IN THE DEALERSHIP. TOYOTA SHOULD ADDRESS THIS PROBLEM, IT IS VERY ANNOYING FOR A BRAND NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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