Toyota Highlander Complaints (2002)

301 consumer complaints on file.

#10176279December 15, 2006
VISIBILITY
2002 TOYOTA HIGHLANDER DRIVER SIDE SUN VISOR CONTINUALLY FALLS DOWN WHILE DRIVING. SERIOUS SAFETY ISSUE BECAUSE WHEN IT HAPPENS IT BLOCKS THE DRIVERS VIEW UNEXPECTEDLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174088November 22, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE PULLING INTO A PARKING SPACE AT 10 MPH, UPON APPLYING BRAKE PRESSURE, THE VEHICLE LURCHED FORWARD WITHOUT WARNING, AND CRASHED INTO A PARKED VEHICLE. THE CONTACT WAS WEARING A SEAT BELT, AND NO INJURIES WERE SUSTAINED. THERE WAS MODERATE DAMAGE TO THE FRONT OF THE VEHICLE. THE POLICE WERE ALERTED, BUT A REPORT WAS NOT TAKEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION OF THE BODY DAMAGE. THE MANUFACTURER WAS ALERTED. UPDATED 12/12/06. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10172978November 8, 2006
VISIBILITY
BOTH DRIVER SIDE AND PASSENGER SIDE SUN VISORS FALL DOWN IN YOUR FACE WHILE DRIVING. OBSCURES VIEW AND THERE COULD BE AN ACCIDENT. DEALER WANTS $667.00 TO REPLACE. TOYOTA CORPORATION SHOULD PAY FOR IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170138September 15, 2006
SUSPENSION, TIRES
2002 TOYOTA HIGHLANDER TIRES MADE NOISES AND VIBRATED IN THE STEERING WHEEL. THE VEHICLE COULD NOT BE BALANCED. *KB THE DEALER DETERMINED THAT THIS WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE VEHICLE IS STILL UNDER WARRANTY. THE TIRE WERE NOISY AND THE CONSUMER HAD THEM REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168152September 13, 2006
POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN
EXC. VIBRATION IN FRT. AXLE ASSY. VIBRATION CAN ONLY BE FELT OR HEARD IN VEHICLE CAB AT THE FOLLOWING SPEEDS 38-43, 53-55,61-65 AND ABOVE. SOMETIMES AT THE LOWER SPEEDS. THIS VEHICLE WAS PURCHASED IN COMMONWEALTH OF P. R. AND SHIPPED TO THE U. S. DURING THE OWNERSHIP OF THIS VEHICLE, I HAVE NEVER BEEN ABLE TO GET ANY OF THE DEALERS IN P. R. OR U. S. TO REPAIR IT. COMPLAINED IN P.R. AND STATED TIRES BALANCED. ALWAYS TIRES PROBLEMS. VIBRATION IN THE STEERING AND CAB AREA. THE NOISE, DRIVE YOU NUTS ,HEARING AND FEELING IT IN STEERING .WHEN RELOCATING TO ILL.,TOOK TO CLOSES DEALER, PEORIA TOYOTA. SEVERAL MONTHS WAIT FOR THEIR COMPUTER SYSTEM. PEORIA TOYOTA WORK ON THE VEHICLE AND STATED TIRES BAD. TIRES REPLACE AND STILL PROBLEMS. REPLACED THE TIRES . SO, I REPLACED TIRES AND FOUND SAME VIBRATION AS BEFORE AND CURT BAUNGART STATED THE WAS THE CHARACTERISTIC OF THIS VEHICLE, HOWEVER THE VEHICLE STILL VIBRATED IN THE FRONT AXLE ASSEMBLE AND IS GETTING WORST WITH MILES ADDED. TOYOTA HAS A PROBLEM WITH THIS VEHICLE AND REFUSES TO HONOR THEIR WARRANTY. I FILED TWO ARBITRATION HEARING ON THIS VEHICLE AND HAVE FILED THE COMPLAINT WITH LISA MADIGAN'S OFFICE OF THE ATTY. GEN. THEY TOLD ME AND I QUOTE FROM THEIR LETTER" BECAUSE THIS FILE APPEARS TO FALL WITHIN YOUR JURISDICTION, WE ARE REFERRING IT TO YOUR AGENCY FOR YOUR INFORMATION AND POSSIBLE ACTION. BY COPY OF THIS LETTER, WE ARE INFORMING THE COMPLAINANT OF THIS REFERRAL" END OF QUOTE. LETTER DATED AUGUST 22, 2006. LISA MADIGAN HAS ALL OF THE CORRESPONDENCES(ALL RECORD AND LETTERS FROM ARBITRATION,TOYOTA AND ETC.), THAT I HAVE SENT TO THEM. IT'S BEEN A LONG JOURNEY AND I HOPE AND PRAY SOMEONE WILL LOOK INTO THIS PROBLEM. SAFETY IS BEING OVER LOOKED BECAUSE OF THE STATEMENT FROM DEALER AND TOYOTA (VEH. WITHIN SPECIFICATION OF TOYOTA. IS IT RIGHT TO TRADE A VEHICLE OFF, WHICH HAS A PROBLEM? INCIDENT OF FAILURE IS THE DATE OF PURCHASE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167948September 12, 2006
VISIBILITY
SUN VISOR ON BOTH DRIVER AND PASSENGER SIDES ARE DEFECTIVE. THEY KEEP FALLING DOWN AND NOTHING I'VE TRIED WILL KEEP THEM IN PLACE. THIS IS A MAJOR HAZARD AS IT COULD REALLY HURT SOMEBODY IN AN ACCIDENT. THIS SEEMS TO BE A VERY COMMON PROBLEM. SEE FOLLOWING LINKS: HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/HIGHLANDER/47694-SUN-VISOR-PROBLEM/ HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/HIGHLANDER/47694-SUN-VISOR-PROBLEM-2/ TOYOTA CHARGES OVER $600 FOR THE DRIVER'S SIDE, WHICH WE CANNOT AFFORD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166012August 19, 2006
VISIBILITY
SAFETY PROBLEM/ACCIDENT POTENTIAL: DRIVERS SIDE SUN VISOR PROBLEM. VISOR DOES NOT STAY IN UPRIGHT (AGAINST THE ROOF) POSITION. WHEN DRIVING, IT CAUSES A SAFETY HAZARD BY BLOCKING MY VIEW OF THE ROAD BECAUSE IT FALLS DOWN INTO THE VERTICAL POSITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165717August 17, 2006
VISIBILITY
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE SUN VISOR ON BOTH THE DRIVER AND PASSENGER SIDE WILL NOT LOCK AND FALLS DOWN INTO THE OCCUPANT'S VIEW LIMITING VISIBILITY. THE DEALER DETERMINED THE ROD WITHIN THE VISORS WERE FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT ALERTED. UPDATED 9/13/2006 - THE MANUFACTURER HAS BEEN CONTACTED. THE MANUFACTURE ADVISED THE CONSUMER TO CONTACT THE DEALER. THE DEALER DETERMINED THAT THERE WAS NO METHOD TO REPAIR THE VISORS AND THAT THEY HAD TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165397August 14, 2006
VISIBILITY
I PURCHASED A 2001 HIGHLANDER, WHICH THE DMV CLAIMS IS 2002 (DESPITE THE FACT THAT TOYOTA SOLD IT TO ME USED AS A 2001 HIGHLANDER). ITS SUN VISOR WON'T STAY IN PLACE AND KEEPS HANGING DOWN, IMPAIRING MY VISIBILITY, MOSTLY THE TRAFFIC LIGHTS. IT IS EXTREMELY DANGEROUS. IT COSTS OVER $600 TO REPLACE THE VISOR WITHOUT WARRANTY AND IT REALLY SHOULD BE DONE FOR FREE, GIVEN HOW MANY OTHER PEOPLE I KNOW WITH THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164668August 6, 2006
VISIBILITY
TOYOTA HIGHLANDER 2002 DRIVER SIDE VISOR DOES REMAIN IN POSITION. IT FALLS TO FULL DOWNWARD POSITION, BLOCKING VIEW TO ROAD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163750July 27, 2006
UNKNOWN OR OTHER, VISIBILITY
BOTH SUN VISORS ON MY 2002 TOYOTA HIGHLANDER HAVE COME LOOSE DUE TO A MANUFACTURING DEFECT. THEY WILL FALL WHILE DRIVING AND OBSCURE THE DRIVER'S VISION, CREATING A SAFETY ISSUE. NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163413July 25, 2006
VISIBILITY
2002 TOYOTA HIGHLANDER DRIVERS SIDE SUN VISOR FALLS WITHOUT WARNING. THE VISOR FALLS DOWN WILL NOT STAY UP. WHEN THIS HAPPENS YOUR VISION IS UNEXPECTEDLY BLOCKED. I HAVE TRIED SECURING THE VISOR BUT NOTHING HELPS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162887July 19, 2006
VISIBILITY
DRIVER SIDE SUN VISOR WILL NOT STAY UP. DROPS DOWN WHILE DRIVING BLOCKING DRIVER'S VIEW OF THE RODE. PER TOYOTA DEALER, NEW SUN VISOR REQUIRED AT A COST OF $600 PLUS LABOR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162557July 17, 2006
VISIBILITY
DRIVER-SIDE SUN VISOR KEEPS FALLING STRAIGHT DOWN, AND CAUSES NEARLY NO VISIBILITY WHILE DRIVING. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS SAME PROBLEM WITH THE '02 HIGHLANDERS. THIS SHOULD BE A RECALL AS IT CAN CAUSE A SERIOUS ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162508July 16, 2006
VISIBILITY
THE DRIVER SUN VISOR IS VERY LOOSE AND OFTEN DROPS DOWN WHILE DRIVING THE VEHICLE. SOMETIMES THIS IS JUST A DISTRACTION BUT CAN EASILY CAUSE AN ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160300June 20, 2006
VISIBILITY
2002 TOYOTA HIGHLANDER - DRIVER SIDE SUN VISOR WILL NOT STAY IN THE UP POSITION AND WILL NOT STAY IN THE SUN SHADE POSITION. IT FALLS HALF WAY AND IS RIGHT IN THE LINE OF SIGHT OF THE DRIVER. THIS IS AN EXTREMELY UNSAFE CONDITION. HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/HIGHLANDER/47694-SUN-VISOR-PROBLEM-2/ TOYOTA CLAIMS THAT THIS IS A WARRANTY ISSUE. THERE ARE MANY RECORDED CASES OF THIS PROBLEM AND TOYOTA IS NOT ADMITTING THAT THERE IS A SAFETY ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160168June 19, 2006
VISIBILITY
DRIVERS AND PASSENGER SUN VISORS FALL DOWN OBSCURING VISION WHEN GOING OVER SLIGHTEST BUMP IN THE ROAD - THERE ARE NUMEROUS OTHER COMPLAINTS REGARDING THIS ON THE TUNDRASOLUTIONS.COM WEBSITE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159880June 14, 2006
VISIBILITY
I HAVE A 2002 TOYOTA HIGHLANDER THAT HAS A DRIVER SIDE VISOR THAT WILL NOT STAY UP AND A PASSENGER THAT POPS DOWN EVERY TIME I HIT A BUMP IN THE ROAD. MY DEALER WANTS TO SPLIT THE COST WHICH IS OVER $600 (HOMELINK VERSION) AND A LESS FOR THE PASSENGER SIDE. THIS PROBLEM BEGAN 18 MONTHS AGO WHEN I HAD ONLY 40,000 MILES ON THE VEHICLE - JUST OUT OF MANUFACTURES WARRANTY - THIS ALSO WAS NOT COVERED UNDER MY 100000 MILE EXTENDED WARRANTY. I SEE MANY OTHER OWNERS HAVE REPORTED THIS PROBLEM. WITHOUT THE VISOR IT IS DIFFICULT TO DRIVE INTO THE SUN AT RUSH HOUR. ALSO, WITH IT FALLING DOWN ALL THE TIME IT IS DANGEROUS TO NOT LEAVE TIED UP AND UNUSABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159132June 6, 2006
VISIBILITY
TOYOTA HIGHLANDER SUN VISOR DOES NOT STAY IN PLACE AND SUDDENLY DROPS DOWN; IMPAIRING DRIVER'S VISION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158930June 4, 2006
VISIBILITY
MY HIGHLANDER LIMITED 2002 HAS A DESIGN FLAW. THE SUN VISOR ON THE DRIVER'S SIDE KEEPS FALLING DOWN UNDER ROAD LOAD OBSTRUCTING FIELD OF VISION. THE SUNGLASS HOLDER DOES THE SAME THING. TOYOTA NEEDS TO MAKE A RECALL ON THESE ITEMS AND FIX THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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