Toyota 4Runner Complaints (2000)

483 consumer complaints on file.

#10795238November 21, 2015
AIR BAGS, STRUCTURE:BODY, VISIBILITY/WIPER
TAKATA RECALL. I WAS DRIVING APPROX. 55 MILES PER HOUR ON HIGHWAY 138. I HIT BLACK ICE AND DROVE STRAIGHT INTO A TREE ON THE SIDE OF THE ROAD. THE AIR BAGS DID NOT DEPLOY. I SUSTAINED INJURIES TO MY FACE AND HEAD, FROM SMASHING INTO THE STEERING WHEEL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10795191November 20, 2015
UNKNOWN OR OTHER
FRAME IS RUST OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794511November 17, 2015
UNKNOWN OR OTHER
DRIVING HOME FROM SCHOOL THE OTHER DAY AND I HEAR A LOUD THUD AND NEXT THING I KNOW MY EXHAUST STARTS GETTING LOUDER AND MY REAR END STARTS TO SHAKE BACK AND FORTH LIKE MY CAR WAS FISHTAILING BUT WITHOUT SPINNING THE TIRES. IT GOT HARD TO STEAR AND I ALMOST LOST CONTROL OF THE CAR. I FIGURED I WOULD STOP BY TO SEE WHAT A MECHANIC WOULD SAY. HE PUT MY 4RUNNER UP ON A LIFT AND SHOWED ME THE MULTIPLE RUST HOLES THAT ATE APART MY FRAME. ALSO THE PART THAT CONNECTS THE REAR AXLE TO THE FRAME RUSTED OUT AND DISCONNECTED FROM THE FRAME LEAVING MY AXLE TO SHAKE AROUND AND FALL OUT IF I KEEP DRIVING IT. BEING 17 YEARS OLD I SPENT ALL MY MONEY ON THIS TOYOTA BECAUSE I FIGURED THEY ARE SUPPOSED TO BE THE BEST CARS AND I WOULD BE ABLE TO GET BACK AND FORTH FROM PLACE TO PLACE. ONLY HAVING 129,000 MILES THIS 4RUNNER SHOULD NOT BE FALLING APART AND UNDRIVABLE. I DON'T HAVE THE INSANE AMOUNT OF MONEY TO REPLACE THE FRAME SO NOW I'M WITHOUT A CAR. THANKS TOYOTA. I THINK I'M GOING TO GIVE MY BUSINESS TO HONDA NEXT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788416November 4, 2015
STRUCTURE:BODY
FRAME TOTALLY ROTTED AWAY AND SUSPENSION DETACHED WITH 4 CHILDREN IN THE VEHICLE! THANK GOD I STOPPED THE VEHICLE AND HAD IT TOWED. YOU ALMOST KILLED 6 PEOPLE TOYOTA!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785257October 22, 2015
STRUCTURE:BODY
THE FRAME IS ROTTING OUT ALL ALONG THE PASSENGER SIDE DUE TO RUST. ITS STARTING TO RUST AROUND KEY FRAME BRACKETS. AFTER A MECHANIC LOOKED AT HE SAID THIS IS A PROBLEM WITH THIS SERIES 4RUNNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785231October 21, 2015
FUEL/PROPULSION SYSTEM
READINGS FLUCTUATES, OR INDICATE MORE GAS THAN ACTUALLY IN TANK. I WAS ON THE FREEWAY IN MOTION AND THE TRUCK STOPPED WORKING. I LOST POWER STEERING AND POWER BREAKS. IT WAS A DANGEROUS SITUATION AND LUCKY NOTHING HAPPENED. IT TURNS OUT THE QUARTER TANK READING WAS FALSE. THE TANK WAS EMPTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783008October 16, 2015
STRUCTURE:BODY, STEERING
SEVERE CORROSION IN THE STRUCTURAL FRAMING (THE BOX BEAM ON THE RIGHT SIDE) OF THE CAR RESULTED IN THE SUDDEN LOSS OF A PORTION OF THE BOTTOM FLANGE OF THE BOX BEAM. THE PORTION OF THE BOTTOM FLANGE THAT FELL OFF IS ABOUT 3 IN. WIDE BY 14 IN. LONG. THAT PORTION OF THE FAILED FLANGE ALSO INCLUDED THE CONNECTION OF THE STRUCT ROD SUPPORTING THE RIGHT REAR WHEEL. THE LOST OF THE STRUCT ROD SUPPORT TO THE STRUCTURAL FRAMING CAUSED THE VEHICLE TO SWAY WIDELY SIDE TO SIDE AND TO ROLL LEFT TO RIGHT WHILE I WAS TRYING TO CONTROL THE CAR. THE CAR DRIFTED TO THE SIDE WHEN I APPLIED BRAKING TO THE CAR. IT WAS VERY FORTUNATELY THAT WHEN THIS FAILURE OCCURRED, I WAS DRIVING ON A LOCAL ROAD IN LESS THAN 40 MPH, AND THERE WAS NO OTHER CARS IN MY IMMEDIATE SURROUNDING. OTHERWISE, A SERIOUS ACCIDENT COULD HAVE HAPPENED. AFTER SENDING THE CAR TO THE REPAIR SHOP, IT WAS OBSERVED THAT THE CORROSION HAS SEVERELY UNDERMINED THE STRUCTURAL INTEGRITY OF THE STRUCTURAL FRAMING OF THE CAR, IN THIS CASE IT WAS THE LONGITUDINAL BOX BEAMS SUPPORTING THE CAR. I DISCUSSED THE PROBLEM WITH TOYOTA OF AMERICA AND THEY INFORMED ME THE WARRANTY FOR CORROSION IS ONLY FOR 60 MONTHS. HOWEVER, I TOLD THEM THE STRUCTURAL FRAMING OF THE VEHICLE SHOULD HAVE A MUCH, MUCH LONGER SERVICE LIFE THAN 60 MONTHS. A SUDDEN STRUCTURAL FAILURE OF THE VEHICLE IN MOTION COULD HAVE DEADLY CONSEQUENCE. THE ODOMETER READING OF MY CAR IS LESS THAN 63,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779628October 5, 2015
STRUCTURE:BODY, STEERING
DRIVING HOME FROM WORK MY TORTION BAR SNAPPED OFF MY CHASSIS, COME TO REALIZE A HUGE SECTION OF MY CHASSIS ROTTED AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778949October 1, 2015
STRUCTURE:BODY, SUSPENSION
RUST HAS CONSUMED MY FRAME, SUSPENSION AND LOWER BODY PANELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775924September 24, 2015
UNKNOWN OR OTHER, STRUCTURE:BODY
CAR WAS TOWED TO BODY SHOP AND ONCE PUT ON LIFT MECHANIC OBSERVED SOCKS WENT RIGHT THROUGH THE ENITIRE FRAME ADVISING US THIS CAR IS NOT SALVAGEABLE TO DO A ROTTED FRAME AND FUTHERMORE IS A DEATH TRAP FOR ANYONE TO DRIVE ITALSO REAR DIFFERENTIAL IS LEAKING.. CAR HAS UNDER 130,000 MILES AND WAS MAINTAINED WITH ALL RECORDS IN TACT.. APPARENTLY TOYOTA IS AWARE OF THIS SAFTEY ISSUE AND HAS NOT RECALLED ON THIS MAKE ,YEAR AND MODEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775383September 23, 2015
UNKNOWN OR OTHER
THERE WAS NO INCIDENT, THE FRAME IS RUSTED THROUGH ON BOTH SIDES. I BROUGHT MY 4RUNNER IN FOR A ROUTINE OIL CHANGE, NOT TO THE RUDY LUTHER TOYOTA DEALERSHIP IN GOLDEN VALLEY, MN, WHERE I NORMALLY BRING FOR REGULAR SERVICE, BUT TO MINNETONKA AUTO. THEY NOTICED THE FRAME WAS RUSTED THROUGH ON BOTH SIDES, VERY VISIBLY... I COULD STICK MY HAND IN THE RUSTED HOLES. THE MECHANIC SAID THIS IS VERY DANGEROUS AND SHOULD BE REPLACED IMMEDIATELY AND RECOMMENDED I CONTACT TOYOTA DIRECTLY. THERE IS NO RUST ON THE BODY OF MY TRUCK, JUST THE FRAME. THE DEALERSHIP SENT ME TO TOYOTA CORPORATE. TOYOTA CORPORATE SAID THEY HAD NO PROGRAMS FOR THE 4RUNNER, AND COULDNT OFFER ME ANY OTHER OPTIONS OR SOLUTIONS, OTHER THAN CONTACT YOUR DEALERSHIP. I CALLED RUDY LUTHER TOYOTA DEALERSHIP IN GOLDEN VALLEY, MN AGAIN, THEY SAID THEY HAVE OTHER CASES, BUT CORPORATE WASNT DOING ANYTHING ABOUT IT. I GUESS THEY ARE WAITING FOR A FEW PEOPLE TO DIE FIRST, BEFORE SPENDING ANY $$ TO FIX THEIR DEFECTIVE FRAMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775399September 23, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. THE CONTACT STATED THE FRAME WAS RUSTED ON THE SIDES OF THE VEHICLE. A MECHANIC DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764636September 17, 2015
STRUCTURE:BODY, STEERING, SUSPENSION
EXTENSIVE FRAME RUST-THROUGH AND FAILURE. LEFT AND RIGHT REAR HALVES OF FRAME CRACKED. REAR CONTROL ARM BRACKETS CRACKED AT WELDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764652September 17, 2015
STRUCTURE:BODY, ENGINE
TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. THE CONTACT STATED WHILE THAT WHILE THE VEHICLE BEING DIAGNOSED BY A MECHANIC FOR A UNRELATED ISSUE, THE MECHANIC INFORMED THAT THERE WAS RUST COMING FROM THE REAR END OF THE FRAME. ADDITIONALLY, THE CONTACT STATED THERE WAS AN ABNORMAL BURNING ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EXHAUST PIPE, THE CADILLAC CONVERTER AND THE PASSENGER SIDE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10764263September 16, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. THE CONTACT DISCOVERED THAT THE FRAME WAS RUSTED ON THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY COULD NOT REPAIR THE VEHICLE BECAUSE OF THE EXCESSIVE RUSTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763909September 15, 2015
STRUCTURE:BODY
I WAS DRIVING MY 4RUNNER AND NOTICE THE BACK BRAKES WERE MAKING NOISE. I ALSO NOTICED A KNOCKING NOISE THAT SOUNDED LIKE SOMETHING WAS BROKE. WHILE DRIVING MY CAR TO THE SHOP I FELT LIKE THE BACKEND WAS SWAYING. I DROP MY CAR OFF EXPECTING TO HAVE SOME BRAKE WORK DONE, POSSIBLY EVEN A SWAY BAR OR SOMETHING REPLACED. THE MECHANIC CALLED ME THE NEXT DAY AND INFORMED ME THAT THEY CANNOT EVEN LOOK AT MY CAR BECAUSE IF THEY PUT IT ON THE RACK, IT WILL BREAK IN HALF. MY FRAME WAS COMPLETELY CRACKED IN HALF. NOW THIS IS THE TYPE OF THING THAT DOES NOT HAPPEN OVERNIGHT. THERE WAS OBVIOUSLY AN ISSUE WITH THE FRAME FOR A WHILE. THE MECHANIC SUGGESTS I CALL TOYOTA TO SEE IF THERE IS A RECALL. I CALL TOYOTA AND THERE IS NO RECALL ASSOCIATED WITH THE 2000 4RUNNER. I DID HOWEVER FIND OUT THAT THERE WAS A RECALL ON A 2000 TOYOTA TACOMA FRAME FOR THE ISSUE OF RUST AND FRAMES CRACKING. THE TOYOTA 4RUNNER AND TOYOTA TACOMA BOTH HAVE THE EXACT SAME FRAME. IF THERE IS A RECALL ON ONE, WHY WOULDN'T THERE BE A RECALL ON THE OTHER? I BELIEVE THE REASON IS BECAUSE TOYOTA SOLD MORE 4RUNNERS IN 2000 THAN THEY DID TACOMAS. THEY DIDN'T WANT TO RECALL THE 4RUNNER FOR FEAR OF LOSING SO MUCH MONEY. THEY ARE PUTTING LIVES AT RISK BY NOT OWING UP TO THIS ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763258September 11, 2015
UNKNOWN OR OTHER
TOOK VEHICLE TO SHOP FOR MAINTENANCE. SHOP MECHANIC CALLED ME BACK AND TOLD THERE WAS EXTENSIVE RUST ON THE INSIDE AND BOTTOM OF THE PASSENGER SIDE FRAME RAIL WHERE THE REAR CONTROL ARM ATTACHES TO THE FRAME. THE VEHICLE IS IN OTHERWISE FANTASTIC CONDITION AND HAS ALWAYS BEEN WELL MAINTAINED. HE INFORMED ME THAT FRAME ISSUES IN THE EARLY 2000S PLAGUES MANY TOYOTA VEHICLES INCLUDING THE 4RUNNER. HE SAID THE CAR WAS NOT SAFE TO DRIVE AT ALL IN ITS CURRENT STATE. I WANT TOYOTA TO ISSUE A RECALL FOR THIS ISSUE. IT APPEARS TO AFFECT MOST 3RD GENERATION 4RUNNERS AND IS A SEVERE SAFETY ISSUE SINCE THE ONLY WARNING SIGN IS CATASTROPHIC FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760698September 1, 2015
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. WHILE DRIVING 10 MPH AND MAKING A TURN, THE CONTACT HEARD AN ABNORMAL NOISE UNDER THE VEHICLE. UPON INSPECTING THE UNDERCARRIAGE OF THE VEHICLE, THE CONTROL ARM FRACTURED DUE TO CORROSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759874August 28, 2015
UNKNOWN OR OTHER
I BROUGHT THE VEHICLE IN FOR ROUTINE WORK AND WAS TOLD THAT THE FRAME IS RUSTED AND IS UNSAFE. I LOOKED INTO THIS AND FOUND THAT TOYOTA HAS HAD MANY RECALLS ON THIS ISSUE. THE 4-RUNNER THAT I OWN DOES NOT HAVE THE RECALL. I HAVE SEEN MANY COMPLAINTS ON THIS SO I WANTED TO FILE ONE AS WELL. IT IS VERY CLEAR THAT THE ISSUE IS PREVALENT IN THESE VEHICLES. MANY 4-RUNNER OWNERS ARE EXPERIENCING THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759396August 26, 2015
POWER TRAIN, STRUCTURE:BODY
VEHICLE BEGAN TO SWAY VIOLENTLY WHILE DRIVING ON THE INTERSTATE. THE WELD JOINT WHICH JOINS THE REAR DRIVERS SIDE LOWER CONTROL ARM ATTACHMENT POINT TO THE FRAME HAD SEPARATED ALLOWING TO CONTROL ARM TO MOVE FORWARD AN BACK. THIS IN TURN ALLOWED THE REAR AXLE TO TURN FROM SIDE TO SIDE. ON INSPECTION THE FRAME IS HEAVILY RUSTED IN THIS AREA AND THE WELD HAS GIVEN WAY AND IS TEARING APART FROM FRONT TO BACK. THE JOINT ON THE PASSENGER SIDE IS ALSO RUSTED, BUT THE JOINT HAS NOT YET SEPARATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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