Tesla Model Y Complaints (2022)

851 consumer complaints on file.

#11647142March 8, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Vehicle was stopped at a red light. On its own it began driving- accelerating forward from a complete stop - ramming the car in front - then into an active intersection. Thankfully the steering was responsive but not the brake until a few seconds after incident began. Miraculously no one was injured. We have Tesla’s dashcam video of incident but unable to upload onto this platform (it only takes photos).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11646579March 5, 2025
AIR BAGS
I have an intermittent warning message "Front passenger safety restraint fault" which started about 1.5 years ago. Tesla added a "filter" which sorta resolved the problem, but as i mentioned its an intermittent problem. I submit another service reqyest for the same issue January 2024 at 51k miles but they denied my warranty claim because it is past their 50k basic warranty. I resubmitted a service request around September 2024 to look at the issue but they said they will look into my request for warranty but never got back to me. Fast forward to 2025 I submit another service request because the warning message keepings popping up more frequently and I read that Tesla SRS warranty is up until 60,000 miles which as of January 2024 I was still within. Now they are denying my claims because I didnt request a service within warranty period. I wasn't aware of the SRS warranty and Tesla employee saying i am outside the warranty and deny my warranty claim which was either incorrect, a lie or both. I have tried explaining to them multiple times but every time they say its outside of warranty now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646250March 4, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving the car on supervised self drive and going home around 9 pm. When I reached my house I tapped the break to disengage the FSD and take over so that I can pull into our driveway. After coming to a stop the car all of a sudden just took off on its own at almost 60 mph on a residential street. I was repeatedly pressing on the brake to try to control the car. But it seemed like the car had a mind of its own and was not responding to me at all. approximately 8 seconds (based on Tesla dashcam recordings) later after travelling a distance of approximately 700 feet the car hit 2 parked cars on the street, which eventually activated the brake and brought the car to a stop at the front yard of a house across the street from where the parked cars were hit.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11644034February 20, 2025
VISIBILITY/WIPER
The windshield has a huge crack that just appeared out of nowhere. We took it to the shop and they said it wasn’t from a rock. There is no chip in the glass. Apparently a stress fracture. The crack is getting bigger every day and becoming a distraction while driving. Tesla said we are 10,000 miles over our warranty even though the vehicle is only 2 years old. It seems like they used cheap glass as this is common in the Tesla forums and chats.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644033February 20, 2025
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The defogger doesn’t work and often makes it worse to the point we can’t see. We have almost crashed because of this twice now. Very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643119February 17, 2025
STRUCTURE:BODY
Rear lift gate misaligned and having issue closing the trunk after 2 years of owning. Im concern since I have to push down on the trunk to latch, that it may unlatch while driving and lift gate will open. If the trunk doesnt latch, vehicle will not shift to drive. I took the vehicle to a Tesla service center where they told me that my left hinge of the liftgate needs to be replace and to take it to a body shop. How can a metal hinge be a problem on a 2 years vehicle. I believe that the material are poorly made if this happens in just 2 year old vehicle, I wonder if this vehicle can hold for another 3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642556February 13, 2025
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
The contact owns a 2022 Tesla Model Y. The contact stated that his wife had used the Tesla Summon function in the mobile app to electronically summon the vehicle while she was entering the residential parking lot. The contact stated that while the vehicle was driving towards his wife, the rear passenger's side door crashed into the front bumper of a parked vehicle, causing minor scratches to the vehicle. There was no property damage. The vehicle came to a stop upon making contact with the other vehicle's front bumper. The contact stated that the vehicle was traveling at approximately 5-8 MPH at the time of impact. The airbags did not deploy. The vehicle was not required to be towed. There was no warning light illuminated. A police report was not filed. The vehicle was not severely damaged. There was no injury sustained. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 49,682.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11642472February 13, 2025
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
The contact owns a 2022 Tesla Model Y. The contact stated that while driving at various speeds with the Full Self-Driving (FSD) activated, the destination was entered, and the system announced the direction steps when suddenly the Full Self-Driving (FSD) disengaged independently causing the driver to be required to take control of the vehicle. During the independent disengagement of the Full Self-Driving (FSD), the vehicle abruptly decelerated. The contact was concerned that the failure could result in a crash if a rear vehicle was tailgating. In addition, the contact stated that the Full Self-Driving (FSD) independently disengaging occurred during excessive sun exposure weather. The Tesla Service Advisor was informed of the failure and advised the contact that moisture entered the camera and the windshield causing the failure and it was a known issue but only an interim repair was currently available. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642471February 13, 2025
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
The contact owns a 2022 Tesla Model Y. The contact stated that while driving at various speeds with the Full Self-Driving (FSD) activated, the destination was entered, and the system announced the direction steps when suddenly the Full Self-Driving (FSD) disengaged independently causing the driver to be required to take control of the vehicle. During the independent disengagement of the Full Self-Driving (FSD), the vehicle abruptly decelerated. The contact was concerned that the failure could result in a crash if a rear vehicle was tailgating. In addition, the contact stated that the Full Self-Driving (FSD) independently disengaging occurred during excessive sun exposure. On a separate occasion, the contact stated that the Full Self-Driving (FSD) was engaged and driving at various speeds, and the vehicle independently maneuvered into oncoming traffic on a 4-lane road causing the contact to have to take over control of the vehicle. A crash was avoided; however, the contact was concerned that if there had been a median barrier it could have resulted in a crash. In addition, the contact stated there was a second occasion where the vehicle was in Full Self-Driving (FSD) and veered into oncoming traffic, and manual control of the vehicle was required. The failure was recorded via the Tesla App and the data was entered via AI. A dealer was contacted, and a service appointment was scheduled for a diagnostic test. The Tesla Service Advisor informed the contact that moisture entered the camera and the windshield causing the failure and it was a known issue, but only an interim repair was currently available. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642091February 11, 2025
SEAT BELTS
While driving a front passenger seat occupant classification system (OCS) error appeared. Made appointment February 7, 2025, Tesla replaced front row seat harness assembly as well as the front row occupancy sensor. Invoice # 3000S0012299476 states they did a retrofit service and proceeded with the required update and replaced sensor with the latest version.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641022February 6, 2025
AIR BAGS, SEAT BELTS, SEATS
Have had a service error come up multiple times front passenger safety restraint system fault -
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638151January 23, 2025
UNKNOWN OR OTHER
Collision while using Summon feature on a Tesla. I was parked, rear end in, in a parking stall at work. A minivan was parked, front end in, in the stall adjacent to me. The two cars were facing opposite directions with the drivers side of each car next to each other. As I approached my car, from a distance of about 100ft, I used the Tesla app to summon my car to me. I pressed and held down the "Come to Me" button and my car lights went on and the car began moving forward then made a sudden, unexpected sharp left turn before pulling out of the stall. The turn was too sharp and a collision was imminent. I let the button go on the app, but it was too late and my drivers side back door panel scraped the rear drivers side bumper of the minivan next to me. I got into the car, manually backed up and surveyed the damage. I thought it was minor, but I reported it to the minivan owner. Due to an estimate of damage in the several thousand dollar range, I filed a claim with my insurance company. They repaired the damage to the minivan. I deferred any repair to my own car because I thought it was minimal. No injuries occurred as the result of this collision. I did not mention the use of the Summon feature when I reported this collision to my insurance company. I simply mentioned that I hit the car next to me pulling out of a parking stall and that the fault was mine.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11636964January 19, 2025
SEAT BELTS
Rear seatbelt buckle won’t latch
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636582January 17, 2025
EXTERIOR LIGHTING
I believe that all Tesla have an issue where the brake lights do not turn on soon enough when the vehicle is slowing down especially at slower speeds and I feel this makes them get in a lot of rear end accidents at lower speeds. I've seen many videos online of people getting hit and the car in front of them is braking and the Tesla slows down with no brake lights then the vehicle behind them hits them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636117January 15, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, ELECTRICAL SYSTEM:ADAS
I took Tesla to arbitration over defects and deceptive practices and their legal representative committed fraud by playing my own dashcam video and muting it so you couldn’t hear the auditory warnings the car makes when it makes errors. In this case the car was driving itself into oncoming traffic and stopping on the highway for non existent stop signs. I have reported this to the Florida Bar and Florida State Attorney Office Ashley Moody who is now investigating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634571January 7, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION
The issue I encountered was with Tesla's Smart Summon Feature. While using the feature, the car crossed the parking line and crashed directly into a car parked beside it. Happening so quickly I could not react in time. All of the cameras and sensors were in working order and it seems to have been a software related issue. The safety of anyone around the vehicle could have been at risk thankfully no one was hurt. The vehicle has since been inspected by insurance and damages to both cars were repaired. There were no warnings of any kind prior to the collision. I have a video from the on-board cameras of the entire incident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11634097January 4, 2025
ELECTRICAL SYSTEM
Total loss of heat in vehicle. Receiving error code VCFRONT_a447, Cabin climate control system requires service, heating/cooling limited or unavailable. This is a significant safety concern in Minnesota's climate and as we're experiencing -10 or colder windchills.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633419December 31, 2024
UNKNOWN OR OTHER
I experienced a safety issue with my Tesla vehicle where the automatic window and locking system malfunctioned. While the car was stationary, my baby was looking out of the window, and suddenly, the car locked itself and the window began closing automatically. Despite the presence of my baby near the window, the obstacle detection system did not respond, and the window continued to close. It seems the detection system is designed to sense firm or hard objects but fails to recognize softer or smaller obstructions, such as a child’s head or hand. This poses a significant safety risk, especially for young children. I urge NHTSA to investigate the following: 1.The sensitivity and reliability of Tesla’s obstacle detection system for power windows. 2.Whether this issue meets the required safety standards for automatic windows. 3.Potential updates or recalls needed to address this safety concern. This is a critical issue that requires immediate attention to ensure the safety of passengers, especially children, in Tesla vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632811December 28, 2024
SUSPENSION
The bolt under the control arms come lose when driving! Super scary safety issue has been impacting a lot of Model Y and 3s. This needs to be a recall NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629736December 9, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
What component or system failed or malfunctioned, and is it available for inspection upon request: My drivere side door fails to open every time. The cold weather feature in the tesla app claims to pop open the door so you can grab the door to fully open only to get stuck closed. This also happens when attempting to exit the tesla. The passenger side drivers door also does not open every time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Has been in for service many times. Concern does not replicate except at time of pickup of vehicle. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes failure to open door. Also if you are in full self driving and come to a emergency stop: The vehicle is suppost to open the door and put the vehicle in park. The vehicle only puts it into park and have to press the button multiple times to open the door. It gets stuck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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