Tesla Model Y Complaints (2021)

1,061 consumer complaints on file.

#11451979February 14, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
First, the car was not in auto pilot mode or cruise control. The car was driven into the garage, 22 inches from the landing and put in park. The “P” was lit so it was in park when it suddenly lurched forward and hit the landing and the four way flasher came on. Damage has been repaired but was $2500. Per Tesla, the car was not at fault and the car functioned as intended but it was driver error. With all the safety features that this car has, why did it not sound a warning or apply brakes to prevent this from happening. I have read about hundreds of thousand’s of incidents of sudden unintentional acceleration but yet nothing has been done about it. There is another problem with phantom braking when the car suddenly stops if you use the cruise control. I do not use cruise control because of this problem. Tesla continues to add games and other nonsense but have done nothing to fix these problems. I reported this to the Minnesota Attorney Generals office and they suggested that I contact the nhtsa. Their response from Tesla was also that it was driver error and it was not, the car was in park.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11451909February 14, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While using adaptive cruise control driving at the I-25 speed limit in northern New Mexico on Feb. 5, 2022, when I went to pass a tractor-trailer rig on a left-turn stretch of freeway, the brakes suddenly slammed on hard (phantom braking), though there was no endangerment in the driving situation. This happened twice on this trip. In both instances, it was while legally passing a big rig on the interstate at the speed limit, with our car in the left lane and the truck in the right. We've taken this vehicle on long interstate road trips through the Mountain West before, and never encountered this problem before in similar circumstances. There must have been some software upgrade that made the car more dangerous and unreliable to drive while using cruise control on freeways with tight bends. Now I don't trust the vehicle and won't be using cruise control until this problem is remedied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451848February 14, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
When using the cruise control (and, by extension, Autopilot) feature, the car often brakes unexpectedly and in some cases dramatically for no obvious reason. I often use cruise control on single lane undivided roads that have speed limits between 35-50mph. When using cruise control in this scenarios the car will often automatically apply the brakes for no obvious reason, often applying the brakes hard enough that the car slows down quickly. Many times the forward collision warning sound is played but there is nothing in front of me in my lane or in the opposite lane. Other times this happens when a car is approaching me in the opposite lane. There have been several cases where the car applied the brakes for no obvious reason so hard that had I not intervened (by pressing the accelerator) the car behind me would have been at risk of hitting me. It has gotten to the point where I am becoming somewhat conditioned to override the automatic braking anytime it happens. That is dangerous and can lead to an issue where the car legitimately has a reason to decelerate but I override it thinking it is braking for no reason. I see this behavior in both cruise control (which Tesla calls Traffic Aware Cruise Control) or in Autopilot. I don't currently have the Full Self Driving feature of the car. It occurs most often when I'm on a single lane undivided road using either cruise control or Autopilot. When I'm using cruise control or Autopilot on a traditional divided highway the unexpected braking happens much less frequently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451792February 13, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
PHANTOM BRAKING When cruise control is engaged (not auto steer or full self driving) the vehicle will intermittently slow down or apply corrective braking when no hazard exists. This happens more frequently on 2 lane roads but also happens occasionally on multi-lane freeways. On a 2 lane road, my vehicle will either slow down, brake or break HARD when anything larger than a SUV is coming from the other direction at normal speeds and in his lane. I have also experienced this when there is nobody for 1+ mile in front of behind me. If there are cars behind me, I find myself covering the accelerator and ready to floor it in case my car suddenly slams on the breaks. This make cruise control very unsafe and stressful. I have another Tesla vehicle doing the same thing and will post separately on that one. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451770February 13, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car on cruise control slammed on brakes and did so every time I lifted got off accelerater until I disengaged and reengaged cruise control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451769February 13, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Slams on the brakes without warning. Almost caused semi to hit me from behind. This is very dangerous and must be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451322February 10, 2022
VISIBILITY/WIPER
In September 2021 I was driving my Tesla Model Y on I-84 in Connecticut at around 8:30PM, when all of a sudden I felt like I was about to faint, started experiencing dizziness and felt like everything was spinning around me. Luckily I was able to pull over safely. I called for an ambulance, everything checked out fine. After that I went to an ER, everything checked out fine again. I thought I was having a heart attack or a stroke, but all the tests came back negative. Initially I thought maybe it's because the Tesla drives, that it accelerates so fast that I wasn't used to the speed. Weeks later I started to see various specialists, ENT, allergist, ophthalmologist, optometrist, neurologist, they all checked me out and said nothing was wrong with me. I had two MRIs and and MRA done on my brain and neck, nothing wrong with me. After that I started thinking if there might be something wrong with the Model Y, so I Googled to see if other Tesla owners experienced the same thing. Then I found that some Teslas (Model X and Y) are known to have distortions and in some cases can cause headache or even vertigo for people. I then looked through my Model Y's windshield, then I noticed several areas of distortion. This led me to believe that my near-fainting was caused by the distortions in the windshield. I have other cars and I have driven highways at high speeds and I have never experienced any kind of dizziness or fainting. I took my Model to Tesla service center, they agreed and admit they do see the same distortions I saw, but they claim the distortions are within manufacturing specifications. I requested for the windshield to be replaced, ended up paying over $1k myself. My situation has improved slightly, but I still notice distortions in the new windshield. My belief is Tesla windshields have defects, they can cause people to have headaches and therefore could be a safety concern for everyone on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451243February 9, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
on the 2022 Model Y, they have an Emergency Braking issue when the cruise control is set and you meet an oncoming car the Model Y will slam on its brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451167February 9, 2022
LANE DEPARTURE: ASSIST
car brakes while on autopilot whenever a truck comes in opposite lane, especially in single lane roads, more prominent on cloudy days. near collision by following cars due to unanticipated brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451137February 9, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This is another incident of "phantom braking" that affected my wife and I- which occurred on Feb. 7th, 2022. We were returning from a trip to Michigan and headed back to Chicago-area at about 2 PM ET. The same exact scenario unfolded as the incident on Feb. 1st ( when we were driving TO Michigan. ) This time we were on I 94 headed WEST toward Chicago. There was a truck approx. 150-200 ahead of us and in the lane to our right. I was driving in Autopilot. All the cars on my highway were headed in the same direction all headed west to Chicago. So the phantom braking was not triggered by a truck in an opposite-headed lane. It was triggered by a truck headed in the same direction and to the lane to my right- the same exact scenario as what happened on Feb. 1st. Almost identical configuration. I was doing about 60- frankly paranoid that the car could stop throughout our whole trip home. Sure enough, when we approached the arrangement where a truck was ahead and to the right of our lane, the car suddenly braked. Luckily there was no vehicle tailgating us. So that's it. It happened again. All told, this is about 8th incident of phantom braking on the expressway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451111February 9, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Issue #1 When on autopilot, vehicle can suddenly brake on its own (phantom braking) without warning. This happens frequently on major highways and in some instances I have to respond quickly to prevent rear end accidents. Issue #2: Vehicle only alerts when another vehicle is suddenly stopping in front and does not automatically brake as required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451088February 8, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Numerous phantom breaking incidents. Dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450927February 8, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle will randomly brake with no traffic in broad daylight (shadows cast by trees?), or always at the same area (e.g. when entering or exiting Sumterville, FL from the south), or when a large vehicle is approaching from the opposite direction (such as a semi rig), often producing an audible alert but at times without any warning. My previous vehicle, a Model 3 equipped with radar and the old software still relying on it for input, would also produce phantom braking events, but only in small numbers. The new Model Y with vision only is unreliable and dangerous, and practically useless when adaptive cruise control is engaged. This has been occurring since day one. Never before have I experienced such dangerous behavior in any prior vehicle, let alone one as modern and expensive as a Tesla.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450868February 7, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When we were driving in cruise control and auto pilot on two different trips, the car would brake for no reason We experienced dramatic breaking -Frequently up to 20 mph. These incidents would occur when a car was approaching us on a 2 Lane Highway but often for no apparent reason. We feel this poses a high risk of rear end collision if a car is behind us when it breaks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450864February 7, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This is an ongoing issue. When using autopilot, I experience phantom braking, usually with large oncoming trucks on 2 lane highways. The problem is worse with logging trucks, but I've had it happen with vehicles as small as school buses. In the worst cases, the collision alarm sounds and the car slows up to 30mph immediately. I have this happen at least twice every morning on my 7 mile drive to town. I have videos that capture this event. Photos don't work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450816February 7, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Like many other Tesla owners, I’m having daily problems with phantom braking when using my adaptive cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450793February 7, 2022
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
blind spot warning on the lower left corner of the screen, which is covered by the right hand when driving. With the turn signal, it is impossible to the blind spot warning video without taking the right hand off from the steering wheel. A dangerous situation trying to turn the vehicle with one hand! Also Tesla model Y phantom breaks every time I used autopilot on interstate. Fortunately, no vehicles were behind me. An accident waiting to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450685February 6, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
FSD, the design of FSD using the safety score is designed to defeat failure reporting to government agencies. If you allow the FSD system to drive on its own, it will crash, run into things, fail to stop, or stop at green lights constantly. What the driver score system does is force human beings to manage and mitigate its failures leaving a on paper result that the system is more safe than drivers driving on their own. This is 100% false, if you allow FSD to drive, it will fail almost 100% of the time in very quick succession. From lane change mistakes, to turning mistakes, not staying within its lane in a consistent manner, not putting the car into left turn lanes or stopping at green lights, which in itself is dangerous. The safety score system MUST be eliminated as it cherry picks those drivers willing to spend the time and energy to ANTICIPATE the failure/weakness of the software and mitigate its failure before it fails, thus providing the government with false "safety" numbers... Grab a car and drive it, it will not be long before it fails left and right!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450664February 6, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking hard braking on freeway with no cars or objects around
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450656February 6, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On February 1st, 2022 I was driving with my wife from the Naperville, IL area to Holland, MI. We were on I 94 headed east, approximately 20 miles west of Michigan City Indiana headed east. I was driving around 65 miles per hour. We were on a 4 lane highway- all the cars on those 4 lanes were headed in the same direction. There was a truck in front of us ( headed in the same direction ) that was located to the right of us in the lane to our right and it was about 60 or 70 feet in front of us. All of a sudden the car, that had been operating on Autopilot, braked suddenly. We went from 65 to almost 0 in a split second and if my wife and I weren't wearing seat belts we would have been very seriously injured. My neck suffered a whiplash and I'm still in pain several days later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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