Tesla Model Y Complaints (2022)

851 consumer complaints on file.

#11465658May 22, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
This happened on our first and so far only highway drive since purchasing our 2022 Tesla Model Y LR AWD car new last week. I was driving on I-25 southbound in Wyoming north of Cheyenne. Speed limit was 80 mph (and my speed). I was using adaptive cruise control and Autosteer. Partly cloudy day, no traffic, long stretches of straight highway with gently rolling hills. Collision avoidance braking was turned on but at lowest sensitivity setting. There were several instances of phantom braking where speed dropped slightly (5-10 mph) but resumed instantly. These would not have been a problem unless someone had been tailgating me. One time, same conditions, the collision alert (red flashing lights and alarms) was set off and car did a hard braking on its own from 80 to maybe 50 before I took over control. This was very dangerous and could have caused me to be rear ended if a following driver had not been attentive. In all cases I was NOT near an overpass and there was no surrounding traffic in either southbound lane. There is a considerable distance separating the northbound lanes which had little traffic anyway. I was NOT near an overpass and could see no shadows or dips that could explain the problem. It does not appear to necessarily be a problem with the Autosteer system or ACC but rather the collision avoidance system (which uses the same sensors and algorithms, I know).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465418May 20, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My vehicle hits the brakes when cruise control or autopilot is on, and it’s pretty frequent. It happens randomly when other vehicles are around but just as often when there are no other vehicles around. We passed a semi truck on the interstate doing 80, moved into the lane in front of it, suddenly my Tesla hits the brakes and goes from 80 to 60 in about a second. The semi was right on our bumper. Now when there’s a vehicle behind us we try not to have the cruise control on. I could go on and on. Bottom line is, it does it all the time, it’s not safe, and Tesla keeps telling me it’s a firmware problem. I added a screenshot of just our last drive to Denver from South Dakota. But it does it all the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465281May 19, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
when using cruise control or autopilot the car will brake for no reason. Most often this will occur at highway speeds causing the car to decelerate at a dangerous rate. Yesterday I was driving at 68 mph and the car braked to under 30 mph in less than 2 seconds causing me to almost get rear ended by a semi truck. This will occur when there is no one else on the road in front of my car and no obstacles on the road. It seems to occur any time I use these features regardless of location or speed.This is very dangerous and has made both the cruise control and autopilot unusable on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465097May 18, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle braking for no reason when using adaptive cruise control or autopilot. On a 485 mile trip on a 2 lane highway going one direction no oncoming traffic lanes and no vehicles close by vehicle would suddenly just slow down rapidly 20vto 30 moh. It did this 9 times until I just turned off cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464600May 14, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In late February we were driving up California State Highway 5 at approximately 70-75 miles per hour. There were no cars within half a mile, and we had turned on adaptive cruise control. Suddenly, there was a strong brake applied for no apparent reason, which was very disturbing for the entire family. We have never turned on adaptive cruise control since. This appears to be an instance of "phantom breaking" according to our online research.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464569May 13, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking while using cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464482May 13, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On a recent road trip we used cruise control for the first time and had multiple incidents of phantom braking. These were sudden application of brakes completely at random and repeated for no apparent reason.. We haven't used cruise control since due to the possible danger of getting rear ended. Apparently this has been reported for a year or more and currently is being nvestigated. We have had no word from Tesla warning us about this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464347May 12, 2022
SEAT BELTS
Rear passenger seatbelt disengages while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464159May 11, 2022
SEAT BELTS
The contact owns a 2022 Tesla Model Y. The contact stated that the rear driver’s side seat belt failed to latch. The contact stated no warning light was illuminated. The contact stated he was able to reach out to the manufacturer on the App and made them aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,500. THE CONSUMER STATED THERE WAS A FOREIGN LODGED IN THE BELT LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464128May 10, 2022
ELECTRICAL SYSTEM
Backup camera is not working properly it failed going Blank quite a few times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463852May 9, 2022
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Tesla adaptive cruise control requires user to put the windshield wipers to automatic functioning. However, the auto wipers have a high false positive detection rate, which leads to the wipers unnecessarily turning on while I'm driving. Even after exiting adaptive cruise control, the wipers stay on auto. This is extremely problematic because it makes me have my eyes + one one hand off of the wheel to turn the wipers off. Please put pressure on Tesla to remove faulty auto-wipers software from adaptive cruise control. It's dangerous and distracting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463786May 8, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When the adaptive cruise control is engaged, it will brake excessively for no known reason. It can reduce its speed very quickly sometimes by 10 to 15 mph causing the vehicle behind me to take drastic actions to avoid a collision. I have informed the manufacturer of this issue and told them it happens every day I drive the car, but they have done nothing except saying they are looking into the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463243May 3, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Autopilot Phantom Braking while using cruise control, adaptive speed control. Occurred 9 times on a single drive. Often with no other cars, or anything in sight - in Death Valley to be specific. Instant breaking would occur, sometimes drastic, at times might have brought car to a complete stop if I'd not taken over control. We are now very reluctant to even use cruise control. This occurs with either adaptive speed control or Enhanced Auto-pilot. FSD is not enabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462905May 1, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving West bound an the 91 Freeway, just about 1 miles East of the 241 Fasttrack at about 5:30 PM on 30 April 2022. The 241 Fasttrack was shut down for road work and the traffic was averaging about 4 miles and hour, but very stop and go traffic, not a smooth flow. I put the can into dynamic cruise control -- this was done by press down twice on the drive shifter on the right side of the steering wheel. I then took the car out of dynamic cruise control by pressing the drive shifter up once. But I much have forgot I did so as I press the drive shifetr up once again, which puts the can into reverse. I pressed the gas pedal and the car started going backward and I crashed into a vehicle -- I believed the car was in Drive, not Reverse. No one was hurt. My car was undamaged; his 2004 Toyota Corolla had some cracked paint and the left driver side bumper was push back about 3/8th on an inch. I paid the man $450 and he will contact me if he needs more. My complaint is this: the drive selector is being used for drive selection AND engaging and disengaging dynamic cruise control -- it may me to easy to make a mistake where the drive thinks he took it out of dynamic cruise control, but in fact put it into reverse. I do not think the same motion for turning off dynamic cruise control and putting the car in reverse should be on the some stick with the same motion. The only indication is a audible 'tone' when disengaging the dynamic cruise control, but road noise, cabin noise, radio music can be that tone less noticeable. I had the car on 'joe' mode which decreases the tone sound. I don't think 'joe' mode is a safe function as it makes critical sounds less noticeable. The dynamic cruise control sounds should not have to compete with the radio -- the radio should be silenced when the dynamic cruise control tones occur.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11461976April 24, 2022
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
We were on the highway the power went out. The car did not have emergency brake . We could have gotten hit. We finally was able to stop on the shoulder with the driver not letting go off his foot pedal to keep the car from moving. We called Tesla and he wasn’t able to restart the car and yet he said the car has lots of power. The back door doesn’t open in an emergency as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461718April 21, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car set at 75 MPH cruise control, brakes unnecessary with no obstructions or danger, and reduces speed to 45 MPH while having adaptive cruise control active. Tesla response = this is a Beta feature. Read your manual. This is incredibly dangerous and a rear end collision waiting to happen. I feel like this is reckless and to just blame it on being Beta is borderline criminal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461139April 18, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2022 Tesla Model Y. The contact stated while driving 80 MPH, the vehicle experienced phantom braking without warning. The contact also stated that the cruise control was activated during the failure. The contact stated that after disengaging the cruise control, the vehicle returned to normal. The vehicle was not yet taken to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 3,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461135April 18, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2022 Tesla Model Y. The contact stated while driving 70 MPH, the vehicle experienced the phantom braking system failure. The contact stated no warning light was illuminated. The contact was able to continue driving to his destination. The contact stated he experienced the failure twice. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure via the App. The failure mileage was 1,790.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461100April 18, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While on cruise control, the car will, out of nowhere, apply the brakes very aggressively ("phantom breaking"). This despite there being no vehicles nearby or any potential threats to safety. This phantom braking is obviously very dangerous and is a reason why I don't really use it anymore. It has happened 3-4 times since I bought my car, and that's despite not really using cruise control very often (for this reason). Clearly there's a software fault of some kind
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461016April 16, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When the car is in cruise control or auto pilot, it is performing a lot of phantom breaking. I.e breaking when there are no cars or other obstructions in front of the vehicle. This is a safety hazard for those vehicles that may be directly behind my vehicle increasing the risk of a rear end collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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