Tesla Model Y Complaints (2024)

314 consumer complaints on file.

• #11631626December 19, 2024
  UNKNOWN OR OTHER

  With the new teslas (not sure about all but I know on the model y ). There is no way to reduce or turn off regenerative braking. Which on snow covered roads makes the car want to go into a skid. Only way to get around it is to force the car in to nutral ( also not great but better than the other option). Then use brakes so it slowed all wheels evenly.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11631589December 19, 2024
  VEHICLE SPEED CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Starting on 12/4/2024, my car's camera stopped working, no blind spot warning, no navigation, no rear view camera and no cruise control. Reported to Tesla on 12/8 and they said it is a known problem nationwide and some Autopilot computers are getting shut or something. They have given me an appointment for 1/4/2025. The vehicle is really unsafe to drive without these components working and the vehicle draws on heavy amount of battery usage without these controls and for my commute on highway, I am always nervous about if there is going to be enough for me to reach the next charging station. I would expect this falls into safety recall and Tesla should at least send out a service bulletin as well as provide alternate vehicles for the owners to use until this can be fixed.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11631520December 18, 2024
  ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

  My computer has failed. No cameras work including the rear camera. It no longer has cruise control, keeps me in my lane, or has blind spot detection.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11631517December 18, 2024
  FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS

  No cams working, no reverse cam, no 360 view, no auto wipers, no regular cruise, no FSD, no ASS or dumb summoning, no emergency braking, no park assist and for some reason no navigation

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11631511December 18, 2024
  ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS

  All safety sensors appear to be out of service. Navigation is stuck at one location and is not working. All cameras, including backup, are out of operation (only shows dark screen). Back up sensor does not work. This issue has been ongoing for 1 month on a brand new vehicle. Tesla service center has no ETA on resolution. Service appointment has already been pushed back to next year (Jan 2025).

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11631501December 18, 2024
  ELECTRICAL SYSTEM, VISIBILITY/WIPER

  Electrical short in AP4.1 computer. Renders the camera system inoperable. Unable to backup without cameras.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11631454December 18, 2024
  LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

  The display went black. I reset it. It came back but none of the cameras work.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11631337December 18, 2024
  ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

  All cameras are not working anymore including back up camera. Tesla acknowledged the issue and stated that the Computer needs to be replaced and a lot of cars have similar issues.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11631332December 18, 2024
  LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, LANE DEPARTURE: BLIND SPOT DETECTION

  Internal computer failed on two occasions in first 3 months of ownership. The internal computer controls nearly all safety features related to visibility and navigation. This includes failure of the backup cameras, lane change cameras, adaptive cruise, blind spot assist, and other driver assist safety features. Without these functioning systems the vehicle immediately becomes unsafe to drive. This failure occurred at 56 miles on the odometer, and the again +/- 2 months later at about 3000 miles.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11631308December 17, 2024
  FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION

  After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1. Cruise Control (adaptive or otherwise) 2. Forward Collision Warning 3. Lane Departure Warning 4. Lane Keeping Assistance 5. Blind Spot Warning 6. Parking Collision Warning 7. Full Self-Driving and Auto Park features 8. Cameras required for Autopilot functionality Additionally, because the GPS system has failed, the vehicle’s Navigation system is inoperable. This impacts Tesla’s unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. Safety Concerns: The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. Incident Details: • The issue occurred immediately following a software update. • Tesla pushed the update remotely without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the AP4 computer, directly caused or exacerbated by the update. Desired Outcome: • A thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11631305December 17, 2024
  ELECTRICAL SYSTEM

  I had my computer replaced (AP4) on the Model Y. After a software update around Nov 13, my computer glitched. The car was drivable, but no functionality (cameras, navigation. Etc). After the computer was replaced it seems fine. Just wanted to report after the fact. Thanks

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11631265December 17, 2024
  ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER

  Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1. Cruise Control (adaptive or otherwise) 2. Forward Collision Warning 3. Lane Departure Warning 4. Lane Keeping Assistance 5. Blind Spot Warning 6. Parking Collision Warning 7. Full Self-Driving and Auto Park features 8. Cameras required for Autopilot functionality Additionally, because the GPS system has failed, the vehicle's Navigation system is inoperable. This impacts Tesla's unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. Safety Concerns: The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. Incident Details: • The issue occurred immediately following a software update. • Tesla pushed the update remotely without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the AP4 computer, directly caused or exacerbated by the update. Desired Outcome: • A thorough investigation into Tesla's software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11631260December 17, 2024
  ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING

  The contact owns a 2024 Tesla Model Y. The contact stated while driving 55-60 MPH through a light road mist with the Full Self-Driving (FSD) Supervised Mode engaged, a message that the FSD Supervised Mode was running on Degraded Mode due to climatic conditions was displayed. Additionally, an audible warning advising to take over immediately because the FSD was disengaged was sounded. The contact was able to take control of the vehicle and continued driving. The contact stated that the failure recurred several times while driving in inclement and rainy weather. Additionally, the contact stated while driving with FSD Supervised Mode and approaching a stopped vehicle, the vehicle failed to stop. The contact took control and was able to stop the vehicle. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 17,000.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11631238December 17, 2024
  ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

  One day the cameras, gps, and sensors just stopped working and haven’t worked since. Been 4 weeks.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11631213December 17, 2024
  LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  On 12/13/24 after a software update my rear , front and side cameras stopped working. This includes blind spot cameras, and side turn signals. In addition the side mirrors are tiny because the car was designed to use cameras. The back window also has very low visibility. Tesla has confirmed that the car needs a new computer for all cameras and software navigation. The replacement computers are on back order and have scheduled a service replacement in six weeks time. In the meantime, they refuse to provide a loaner car. This car is brand new with only two months worth of usage. They say the car is drive able, but without the main safety cameras I don’t feel safe, the aesthetic of the car was designed to have working cameras. It is very hard to use the tiny side view mirrors and look out the tilted rear window. This is a commuter car, driving over 90 miles on highway per day. I am concerned for safety issues.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11631189December 17, 2024
  FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION

  All of the cameras on the vehicle are no longer working after the latest update. This means all sensors (even as simple as windshield wipers) do not work. All driver safety assistance does not work.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11631166December 17, 2024
  ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

  Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: Cruise Control (adaptive or otherwise) Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Blind Spot Warning Parking Collision Warning Full Self-Driving and Auto Park features Cameras required for Autopilot functionality Additionally, because the GPS system has failed, the vehicle’s Navigation system is inoperable. This impacts Tesla’s unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. Safety Concerns: The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. Incident Details: • The issue occurred immediately following a software update. • Tesla pushed the update remotely without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the AP4 computer, directly caused or exacerbated by the update. Desired Outcome: • A thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11631146December 17, 2024
  FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

  • Make: Tesla • Model: Model Y • Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: Cruise Control (adaptive or otherwise) Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Blind Spot Warning Parking Collision Warning Full Self-Driving and Auto Park features Cameras required for Autopilot functionality Additionally, because the GPS system has failed, the vehicle’s Navigation system is inoperable. This impacts Tesla’s unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. Safety Concerns: The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. Incident Details: • The issue occurred immediately following a software update. • Tesla pushed the update remotely without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the AP4 computer, directly caused or exacerbated by the update. Desired Outcome: • A thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11631137December 17, 2024
  FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION

  Tesla shared I have an AP-4 computer short that disables all cameras (rear back up camera, blind spot camera, lane deviation detection, emergency assisted forward braking), navigation, and auto lighting features are disabled. Other non-essential features do not work as well.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11631134December 17, 2024
  VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS

  After a recent software update - all Cameras/Sensors/Cruise Control/ADAS systems are no longer functioning.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0