Subaru Solterra Complaints (2023)

42 consumer complaints on file.

• #11514133March 28, 2023
  FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL

  Ihad something happen 3 times with the car on my drive to work. It was raining and vehicles ahead of me were kicking up a significant amount of mist in front of my Solterra. I was using the adaptive cruise control feature and it is supposed to follow cars in front of you and slow down or speed up (to your max set rate) to keep with traffic. THREE (3) times it did not see the car in front of me and I had to apply the brakes to slow the vehicle down or I may have hit the vehicle in front of me. As mentioned above, this happened in very misty conditions. Every other car I have had would have automatically turned off the feature and given me an alarm bell to alert me that the adaptive cruise control had been disabled. This did NOT happen with my 2023 Subaru Solterra

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11498335December 20, 2022
  VISIBILITY/WIPER, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

  The Solterra's rear window in mounted at a flat angle and lacks a rear window wiper. It also has a black "spoiler" at the bottom of the window. These features combine to drive a significant accumulation of snow on the rear window that blocks all rear view in just a few miles. With no way to clear this without exiting the car that may be unsafe in many situations. . Under snow or rain conditions the rear view camera usually become covered in rain or mud and are useless. Due to the inability to see to the rear is likely to result in collisions with other cars, objects, people or the driving off of the roadway. The attached photo shows the Solterra that was prewarmed, including the rear defroster in operation, clear of all snow on the rear window and driven just 5 miles.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0