Subaru Impreza Complaints (2018)

152 consumer complaints on file.

#11529798June 30, 2023
EXTERIOR LIGHTING
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact stated while driving at night, the headlights failed to provide adequate illumination. The failure mileage was 25,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528696June 24, 2023
VISIBILITY/WIPER
While parked at a roadside rest for the night I heard a sound similar to cracking but didn’t think anything of it. The next day when the sun came up I noticed the windshield was cracking and had a few chips in it. The chips were not the cause of the cracking and came along the cracks but we’re not centrally located to the cracks meaning they were caused by the windshield cracking. The night before the defrost was on cold because it had been raining and it was warm outside. I immediately took photos. I have been unable to repair the windshield considering it costs over 1000.00 and my insurance doesn’t cover defects in the quality of parts used on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527717June 19, 2023
EXTERIOR LIGHTING, UNKNOWN OR OTHER
It’s been nearly a year since Subaru issued the safety recall on the Impreza yet they still claim they have no remedy despite the recall notice and the NHTSA website stating that the right and left headlamp housing will be replaced as the remedy. At this point it’s not being handled in a timely fashion and Subaru is dragging their feet and not concerned about the safety of their customers as they initially fought the recall through appeals and lost, thus forcing them to implement the recall. They are rolling Impreza’s off the assembly line so it’s not like there’s a part shortage, they should be halting production to get the headlamp housing units out to the dealers and not allowed to continue to produce new vehicles if they can’t handle them both concurrently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525641June 6, 2023
EXTERIOR LIGHTING
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the headlights were very dim, which made driving at night very dangerous. The failure mileage was approximately 36,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525522June 5, 2023
ELECTRICAL SYSTEM
Failure of the starter motor, should be able to get the faulty part from mechanic. This rendered me unable to start my car and required a tow, thankfully not from the side of the highway. Confirmed faulty with tow driver and mechanic. The part has only been inspected by mechanic who mentioned this was the third starter motor failure he has seen on Subaru Imprezas. No warnings, though the car struggled to turn over earlier in the day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522992May 20, 2023
EXTERIOR LIGHTING
HEADLIGHTS DO NOT ILLUMINATE THE ROADWAY WITH ENOUGH LIGHT. This recall was entered on Aug 12, 2022 when do they have to fix it? What is a "timely manner?" How long are they allowed to wait. I called Subaru and they indicate they have no definitive time that they have to fix it? Why do they have unlimited time to fix a safety issue? It's been 10 months and you would think they would have the parts by now or are they stalling so that they will have a reduced number of cars to fix? I think the government should step up their enforcement on this issue and get Subaru to provide a timeline for the fix and not just "when we get to it" response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522198May 16, 2023
EXTERIOR LIGHTING
Received notice in August 2022 that there is a safety concern with this car's headlamp. There is still no remedy available. I am concerned for my safety while driving because they headlights are very dim and it's hard to see at night putting my safety and the safety of others at risk. 9 months to develop a new headlamp seems extreme for a car manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521935May 14, 2023
EXTERIOR LIGHTING
There is a known recall for this vehicle. Our vehicle in particular is affected as nighttime visibility with the headlights on is terrible. Despite the recall, 9 months have passed and subaru is still without a remedy. Every day is dangerous as I commute prior to sunrise. Please address.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521807May 13, 2023
EXTERIOR LIGHTING, VISIBILITY/WIPER
Subaru has failed to repair the halogen headlight safety recall in a timely manner. This recall was first announced on August 16th, 2022. It has been 9 months and the remedy for the safety recall has not yet been made available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520610May 5, 2023
EXTERIOR LIGHTING
Subaru appears to be in no great hurry to remidy this recall. I have called them twice. This is safety related.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520427May 4, 2023
UNKNOWN OR OTHER
I have had an open recall on my vehicle since August 12, 2022 with no remedy available still as of May 4, 2023. The page says to file a complaint if the manufacturer does not issue a remedy quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519600April 29, 2023
EXTERIOR LIGHTING
This recall notice (22V624000) was issued in AUgust 12th, 2022 almost nine months ago. There has been no communication nor no remedy. When will this recall be fixed? Does the manfacturer and/or Subaru by law not have a timeline/deadline of when they are to have the remedy? August 12th, 2022 Manfacturer Recall Number WRG22 NHTSA Recall Number 22V624000 Recall Status: Recall Incomplete, remedy not yet available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518089April 20, 2023
EXTERIOR LIGHTING
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517482April 17, 2023
EXTERIOR LIGHTING
This issue is from Aug 2022 - my front lights are low that makes it hard to see when the weather is upon us like rain/snow/fog. Other cars barely can see my lights are on. I have a DMV check in 2 months and thought this may not let it pass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515507April 5, 2023
UNKNOWN OR OTHER
While driving on highway 96 on 3/29/23 at 5:45pm my drivers side window blew out. I was in the far left lane going 75mph, when I heard a pop noise and when I looked over my window was flying in my car and outside my car. I did just keep driving because what would stopping do. I did not file a police report because I didn’t find a stone or bullet in my car. I have contacted Subaru and they seem to be working with me. They offered to pay for any out of pocket expenses for the window. I still need to talk with them about the paint that needs repainting due to the glass hitting it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509657March 1, 2023
VISIBILITY
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508607February 22, 2023
EXTERIOR LIGHTING
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508309February 21, 2023
EXTERIOR LIGHTING
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504453January 30, 2023
VISIBILITY/WIPER, EXTERIOR LIGHTING
Have had low visibility at night since purchase in 2018. Thought it was just the bulbs until receiving a recall notice that it is a manufactured issue and there is still no remedy. VERY low night visibility is a serious safety risk to myself and other drivers when having to operate after dark. It has been over 5 months and Subaru has still failed to make a remedy available to resolve problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503708January 25, 2023
ENGINE
Driver / owner of vehicle was found deceased from a fire that originated in the engine compartment of the vehicle. This is being reported by Portland Fire and Rescue Fire Investigator [XXX]. NO apparent body damage to the metal parts of the vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
1

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