Subaru Impreza Complaints (2020)

85 consumer complaints on file.

#11425494July 19, 2021
VISIBILITY/WIPER
When driving on freeways, twice in the last 6 months, the windshield was struck by a small piece of gravel and cracked immediately. The first time there was an impact indent and a 6 inch crack, the second time there was a star shaped indent and an 11 inch crack. The windshield does not seem strong enough to deal with small gravel impacts. In both cases the crack spread overnight as the car heated and cooled. Both times I had the windshield replaced by a USAA-certified glass replacement shop and recalibrated by Subaru.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425548July 19, 2021
UNKNOWN OR OTHER
Second windshield cracked within a year, needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420804June 14, 2021
VISIBILITY/WIPER
I was informed that the windshields in certain models are spontaneously cracking two inches from the bottom of the windshield - a tiny rock caused a 14 inch crack which is unheard of. Clearly, the windshield is terrible and Subaru doesn’t want to take responsibility for their faulty windshields. When I check Google, I am not the only one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420067June 8, 2021
VISIBILITY/WIPER
Spontaneous windshield large crack while parked at worksite parking place on 06/07/2021. My safety was put at risk because I had to drive back home not knowing if the windshield would explode. I called the dealer (Herb Gordon Subaru in Silver Spring Maryland)right away (around 5:30 pm) and they gave me an appointment for repair with an $800 estimate. They did not inform me of Subaru issued with windshields. This is a recently purchased pre-owned Certified vehicle on 3/22/2020. Called the insurance company and advised me to go in person talk to the dealership which I will today 6/8/2021. No warnings nor I noticed any thing hitting the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419343June 2, 2021
UNKNOWN OR OTHER
A crack in my windshield appeared, seemingly over night, and is rapidly growing at an alarming rate. Because of the crack if I do not get this replaced soon my vision will be impeded. This is a problem the affects 2020 Subaru Imprezas and is a current class action law suit. It has not yet been inspected. And there were no prior warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416544May 14, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
WHO: DAUGHTER 16YO (DRIVER), FATHER (FRONT PASSENGER SEAT), DAUGHTER 14YO (DRIVER SIDE REAR SEAT). VEHICLE: 2020 SUBARU IMPREZA WHAT: SUBARU ANTI-COLLISION ENGAGED UNNECESSARILY WHEN: 0704 EST 14 MAY 2021 WHERE: 41°43'07.4"N 81°14'08.3" MY 16YO DAUGHTER WAS DRIVING AND I WAS IN THE PASSENGER SEAT. WE WERE HEADING EAST ON E WALNUT STREET AT APPROXIMATELY 35 MPH ABOUT TO CROSS THE S STATE STREET INTERSECTION. THERE WERE NO VEHICLES OR OBSTRUCTIONS IN FRONT OF THE VEHICLE. THE SUBARU ANTI-COLLISION BEGAN TO ALERT AND ABRUPTLY STOPPED THE VEHICLE. THE VEHICLE BEHIND US HAD TO BRAKE ABRUPTLY BUT DID NOT HIT US. I BELIEVE THIS WAS DUE TO THE SUN BEING LOW ON THE HORIZON AND DIRECTLY IN THE CAMERA'S VIEW. THIS IS THE FOURTH TIME THE ANTI-COLLISION HAS ENGAGED UNNECESSARILY. THE EVENTS PRIOR TO THIS, I WAS DRIVING LESS THAN 35 MPH IN MODERATE TO HEAVY TRAFFIC AND THE VEHICLE IN FRONT OF ME WAS EXITING THE ROAD CAUSING THE ANTI-COLLISION BRAKING TO ENGAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414725May 1, 2021
VISIBILITY/WIPER
I GOT TO WORK AT 6AM AND THERE WAS NOTHING, GOT OUT AT 6PM AND SAW A BIG CRACK IN THE WINDSHIELD ON THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405493March 30, 2021
VISIBILITY/WIPER
HAD TO REPLACE THE OEM WINDSHIELD AGAIN DUE TO SMALL ROCK MAKING THE WINDSHIELD CRACK THE WHOLE SCREEN. THE SCREEN IS NOT UP TO STANDARDS AND HAS TO BE REPLACED ALOT! IT'S TO WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403821March 19, 2021
VISIBILITY/WIPER
WAS DRIVING TO WORK AND MY WINDOW STARTED TO FOG SO I TURNED ON MY DEFROSTER AND MY WINDOW STARTED TO FORM A CRACK FROM THE BOTTOM OF THE WINDOW AND WORKED ITS WAY UP ABOUT 10 INCHES AND THEN FORMED A T ABOUT 6 INCHES ON EACH SIDE AT THE TOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403161March 15, 2021
UNKNOWN OR OTHER
MY WINDSHIELD CRACKED FOR NO APPARENT REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400374March 11, 2021
VISIBILITY/WIPER
MY WINDSHIELD CRACKED SEEMINGLY OVER NOTHING AND I REPLACED IT FOR $800 AND NOW IT HAS CRACKED AGAIN A WEEK AFTER SEEMINGLY OVER NOTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398082February 26, 2021
VISIBILITY/WIPER
VEHICLE IS LESS THAN ONE YEAR OLD WITH NO DAMAGE BUT A LARGE CRACK HAS BEGUN SPREADING DOWN THE WINDSHIELD FROM THE TOP EDGE IN THE LAST WEEK. THERE IS NO EVIDENCE OF A ROCK STRIKE OR OTHER DAMAGE TO CAUSE THIS. IT APPEARS TO BE A DEFECT IN THE WINDSHIELD ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397395February 22, 2021
VISIBILITY/WIPER
WINDSHIELD CRACKED FOR NO KNOW REASON. VEHICLE WAS PURCHASED NEW. WINDSHIELD CRACKED AT APPROXIMATELY 7,000 MILES. IT WAS A WARM DAY. GENUINE SUBARU SUN SHIELD WAS PLACED ON DASH TO KEEP HEAT OUT. WHEN I GOT INTO THE VEHICLE AND REMOVED THE SUN SHIELD THE WINDSHIELD WAS CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390791January 30, 2021
UNKNOWN OR OTHER
DRIVING AT 40 MPH WITHOUT HITTING A BUMP, AND WITHOUT A LIT "HOOD AJAR" WARNING LIGHT, THE CAR'S HOOD FLEW OPEN SMASHING THE WINDSHIELD AND OBSTRUCTING THE DRIVER'S VIEW. THIS OCCURRED WHEN THE VEHICLE ONLY HAD 10,022 MILES ON IT AND WAS LESS THAN 1 YEAR IN SERVICE. THE VEHICLE WAS ON A CITY STREET WITH NO OTHER TRAFFIC. VEHICLE WAS TOWED TO DEALER, UNDER DEALER'S PROTEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390034January 26, 2021
VISIBILITY/WIPER
AFTER REPLACING A BRAND NEW OEM WINDSHIELD FROM THE FIRST TIME ONE MONTH LATER I HAD TWO SMALL ROCKS HIT MY WINDSHIELD AND CRACKED IT I AM FORCED TO REPLACE IT FOR A SECOND TIME. THIS IS VERY UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389863January 25, 2021
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2020 SUBARU IMPREZA. THE CONTACT STATED WHILE DRIVING 45 MPH, THE HEADLIGHTS BECAME INOPERABLE AND FAILED TO RETURN TO NORMAL OPERATION. THE CONTACT STATED THAT THE DRIVER MONITORING SYSTEM TEMPORARILY STOPPED MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389158January 21, 2021
VISIBILITY/WIPER
WHILE SITTING IN A PARKING SPOT GETTING READY TO GO INTO A STORE, THE WINDSHIELD SUDDENLY CRACKED. IT LOOKS LIKE IT CRACKED AT THE BOTTOM AND WENT UP ABOUT 12 TO 15 INCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388099January 14, 2021
UNKNOWN OR OTHER
MY FRONT PASSENGERS SIDE WINDSHIELD CRACKED. A TINY ROCK CAME UP AND MADE A 10 INCH CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386474January 4, 2021
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2020 SUBARU IMPREZA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND RETURNING, THE CONTACT BECAME AWARE OF A CRACK IN THE WINDSHIELD. THE CRACK STARTED ON THE PASSENGER'S SIDE OF THE VEHICLE AND WAS APPROXIMATELY AN INCH IN LENGTH. THE CONTACT CALLED THE GLASS COMPANY REFERRED TO BY THE INSURANCE COMPANY AND THE WINDSHIELD WAS REPAIRED BUT NOT REPLACED. THE CONTACT CALLED ELK GROVE SUBARU (8581 LAGUNA GROVE DR, ELK GROVE, CA 95757, (888) 904-6612) AND IT WAS CONFIRMED THAT THE REPAIR THAT WAS PERFORMED WAS ADEQUATE AND THAT THE WINDSHIELD DID NOT NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384263December 20, 2020
SUSPENSION
FOR A NEW CAR THAT IS LESS THAN A YEAR OLD,5000 MILE,THE CHASSIS PARTS FALL OFF DURING DRIVING,WHICH IS TOO DANGEROUS IN MOTION - ON A CITY STREET -TURNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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