Subaru Crosstrek Service Bulletins (2019)
556 manufacturer communications on file.
- January 25, 2019•Document ID: 10154419Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER; SERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 06-68-19
- Date Added:
- March 11, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
Associated Products (33)2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru WRX2017 Subaru BRZ2017 Subaru Crosstrek2017 Subaru WRX2016 Subaru BRZ2016 Subaru Crosstrek2016 Subaru WRX2015 Subaru BRZ2015 Subaru Crosstrek2015 Subaru WRX2014 Subaru BRZ2014 Subaru Crosstrek2014 Subaru WRX2013 Subaru BRZ2013 Subaru Crosstrek+ 13 moreAssociated Documents - January 23, 2019•Document ID: 10154416Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- 07-145-19
- Date Added:
- March 11, 2019
- Manufacturer:
- SUBARU
SummaryThe purpose of this Service Information bulletin is to advise Technicians about DTC B279A12: ?ENGINE IMMOBILIZER SYSTEM CIRCUIT SHORT TO AUX BATTERY?. For 2019MY, this DTC will always be indicated when inspecting for Readiness Codes using the Subaru Select Monitor. It will set because although the ECM?s self-diagnosis function includes the DTC, there is no target value included in the logic to test against. Therefore, the test result is incomplete and the DTC is stored. Even though the DTC is displayed, the system is normal and no attempt should be made to diagnose or repair it. The logic will be changed for 2020MY.
Associated Products (1)Associated Documents - January 23, 2019•Document ID: 10154415Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE
- Mfr Comm. #:
- 12-256-19
- Date Added:
- March 11, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information bulletin provides supplemental instructions to follow when repairing chipping and / or peeling-type damage to the Sunshine Orange (Code AK) colored paint finish.
Associated Products (2)Associated Documents - January 10, 2019•Document ID: 10154207Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; AIR BAGS
- Mfr Comm. #:
- 17-17-13R
- Date Added:
- March 11, 2019
- Manufacturer:
- SUBARU
SummaryThis Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
Associated Products (48)2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2018 Subaru WRX2017 Subaru BRZ2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Impreza2017 Subaru Legacy+ 28 moreAssociated Documents - January 7, 2019•Document ID: 10154205Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-236-18R
- Date Added:
- March 11, 2019
- Manufacturer:
- SUBARU
SummaryThe following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
Associated Products (8)Associated Documents - November 8, 2018•Document ID: 10153181Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 15-235-18
- Date Added:
- February 19, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.
Associated Products (13)Associated Documents - October 31, 2018•Document ID: 10150953Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-219-18R
- Date Added:
- December 10, 2018
- Manufacturer:
- SUBARU
SummaryWhen attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introduces the Data Communications Module (DCM) to the AT&T cellular network the Telematics system operates on. The Telematics Service Provider (TSP) cannot communicate with the vehicle (DCM) until the CommCheck completes successfully.
Associated Products (8)Associated Documents - October 31, 2018•Document ID: 10150928Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-219-18R
- Date Added:
- December 10, 2018
- Manufacturer:
- SUBARU
SummaryWhen attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introduces the Data Communications Module (DCM) to the AT&T cellular network the Telematics system operates on. The Telematics Service Provider (TSP) cannot communicate with the vehicle (DCM) until the CommCheck completes successfully.
Associated Products (8)Associated Documents - October 30, 2018•Document ID: 10150952Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 15-220-18R
- Date Added:
- December 10, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Associated Products (13)Associated Documents - October 30, 2018•Document ID: 10150927Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 15-220-18R
- Date Added:
- December 10, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Associated Products (13)Associated Documents - October 23, 2018•Document ID: 10150948Service Bulletin/Repair InstructionsSTRUCTURE:FRAME AND MEMBERS
- Mfr Comm. #:
- 10-89-18
- Date Added:
- December 10, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides a procedure and precautions to use when addressing a customer concern of an improper fit or gap condition of the center vent grille assembly as shown in the comparison photos below.
Associated Products (5)Associated Documents - October 23, 2018•Document ID: 10150923Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 10-89-18
- Date Added:
- December 10, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides a procedure and precautions to use when addressing a customer concern of an improper fit or gap condition of the center vent grille assembly as shown in the comparison photos below.
Associated Products (5)Associated Documents - October 22, 2018•Document ID: 10150947Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 15-234-18
- Date Added:
- December 10, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
Associated Products (8)Associated Documents - October 22, 2018•Document ID: 10150922Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 15-234-18
- Date Added:
- December 10, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
Associated Products (8)Associated Documents - September 20, 2018•Document ID: 10146478Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE
- Mfr Comm. #:
- WTT-79R
- Date Added:
- November 5, 2018
- Manufacturer:
- SUBARU
SummarySubaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Subaru has determined that due to an engine programming issue, the affected vehicles may stall when coming to a stop or driving at a low speed (under 15 MPH) when the air conditioning is operating at maximum capacity. Under certain hot weather conditions, when the vehicle?s air conditioning is running at full capacity, the engine programming may not account for the additional load placed on the engine when slowing down or coming to a stop. In some cases, this could cause the engine to stall requiring the driver to immediately restart the vehicle.
Associated Products (5)Associated Documents - September 5, 2018•Document ID: 10146474Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 15-220-18R
- Date Added:
- November 5, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Associated Products (13)Associated Documents - September 5, 2018•Document ID: 10146473Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 15-231-18R
- Date Added:
- November 5, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the questionflow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns. If the concern you have is not listed, check the Service Manual: Infotainment (Diagnostics) > Diagnostics with Phenomena section as a starting point.
Associated Products (13)Associated Documents - September 5, 2018•Document ID: 10146472Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 15-230-18R
- Date Added:
- November 5, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual ?Infotainment (Diagnostics) - Diagnostics with Phenomena? section as a starting point.
Associated Products (13)Associated Documents - September 5, 2018•Document ID: 10146471Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 15-229-18R
- Date Added:
- November 5, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual ?Infotainment (Diagnostics) - Diagnostics with Phenomena? section as a starting point.
Associated Products (13)Associated Documents - September 5, 2018•Document ID: 10146470Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 15-228-18R
- Date Added:
- November 5, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual ?Infotainment (Diagnostics) > Diagnostics with Phenomena? section as a starting point.
Associated Products (13)Associated Documents