Saturn Outlook Complaints (2008)
633 consumer complaints on file.
- #10468344July 30, 2012AIR BAGS
THE AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY WHEN THERE IS SOMEONE SITTING IN THE PASSENGER SIDE FRONT SEAT. THE DEALERSHIP INFORMED ME THAT THE SENSOR HAS MALFUNCTIONED AND I NEED TO PAY $1200 TO REPLACE IT. AT 3 YEARS OLD AND BARELY 50K THE AIR BAGS NOT WORKING ON THE PASSENGER SIDE IS A BIG DEAL! THERE SHOULD BE A RECALL FOR THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10463454June 28, 2012EXTERIOR LIGHTING
FRONT HEADLIGHT HARNESSES ARE MELTING. NO HEADLIGHT WORKING BECAUSE OF WIRES MELTING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10462586June 21, 2012ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, STEERING, SUSPENSION, ELECTRICAL SYSTEM, AIR BAGS, SERVICE BRAKES, HYDRAULIC, POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED THE VEHICLE WOULD LOSE POWER AND DOWNSHIFT WITH AN ABNORMAL INCREASE IN RPMS. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE DEALER UPDATED THE TRANSMISSION MODULE BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO LOSE POWER WITH A SIGNIFICANT LOSS OF FUEL MILEAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000 AND THE FAILURE MILEAGE WAS 50,000. ..UPDATED 07/12/12 *BF THE CONSUMER STATED THE SENSOR CAMSHAFT, CYLINDER HEAD, BATTERY, WINDSHIELD WIPER MOTOR, AIR BAG WIRING HARNESS, POWER STEERING RACK AND GEAR, FRONT PADS AND ROTORS, GASKETS FOR INTAKE MANIFOLD, GASKET FOR REAR VALVE COVER, RIGHT FRONT STRUT, BOTH STRUT MOUNTS, ENGINE MOUNTS, LEFT FRONT STABILIZER LINK, HEADLIGHT HARNESS, TIMING BELT COVER SEAL, EXHAUST STUD, POWER STEERING PUMP, HOSE AND CLAMP, ALL HAD TO BE REPLACED. UPDATED 10/02/12
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10458622May 15, 2012EXTERIOR LIGHTING:HEADLIGHTS
STARTED VEHICLE AND NOTICED PASSANGER SIDE LOW BEAM WAS OUT CHECKED BULB AND THE LIGHT SOCKET WAS VERY HOT AND MELTED AROUND THE PLUG. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10457012May 1, 2012AIR BAGS
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STARTED THE VEHICLE AND NOTICED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE AIRBAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 72,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455830April 20, 2012STRUCTURE, ELECTRICAL SYSTEM
PURCHASED ON 9/17/2008 AND NOTICED A WET SMELL AND BROUGHT IT IN 12/1/09 WE ALSO INFORMED THEM OF AN ELECTRICAL PROBLEM DVD/REAR HATCH - THEY FOUND NO PROBLEM WITH ANY OF THE ISSUES. ON 2/10/10 CAR IN DUE TO A WET SMELL REAR HATCH/DVD ELECTRICAL ISSUES. FOUND NO ISSUE WITH HATCHBACK BUT THE WATERLEAK REPORT "EXTERIOR - POOR FITS, WATER TESTED- REMOVED HEADLINER FOUND EXCESSIVE WATER LEAKING AROUND GLASS-WATER RUNNING DOWN HEADBOARD TO REAR - NECESSARY SUNROOF WINDOW REPLACEMENT. 4/14/2010 BACK WITH THE DOME LIGHT NOT WORKING AND SMELLED WET- DOME LIGHT "INOP VERIFIED DUE TO WATER INTRUSION FROM SUNROOF LEAK"ASKED THEM TO CHECK THE REAR SEAT TRACKS -LOTS OF RUST- "SURFACE RUST ON SEAT TRACKS- PER TAC NORMAL CONDITION - DID SPRAY DOWN WITH SILICONE LUBRICANT". IN 6/8/2010 BECAUSE OF WET SMELL SERVICE STATES, "VERIFIED WATER IN VEHICLE ABOVE HEADLINER, REMOVED HEADLINER FOR WATER TEST - REMOVED SUNROOF MODULE AND INSTALLED URETHANE SEALER IN DRAIN HOLES AND REMOVED CROSS HATCH AREA IN DRAIN TUBES - WATERTESTED GOOD" AND UNDER REPAIR 1 "07-08-57-002E WATER DRIPPING FROM 'A' PILLARS OR ROPCODE:C9818 AND REPAIR 2, "07-08-57-002E WATER DRIPPING FROM 'A' PILLARS OR ROPCODE: C9820. BACK ON 8/24/2010 BECAUSE A MOLDING WOULD NOT STAY ATTACHED AND FRONT SEATBELT ADJUSTERS WAS CUT. IN 12/23/11THIS TIME TO ROSNER CHEVROLET - ELECTRICAL ISSUES WITH WARNING LIGHTS-"OPEN RECALL 10085 AND THEY REROUTED WIREHARNESS/REPLACE-OPEN RECALL- REPLACED CONNECTER AND RE-ROUTED HARNESS AS PER RECALL". NOISE COMING FROM THE TIRES AND"BOTH FRONT HUB/BEARING ASSEMBLIES TO BE BAD AND REPLACED BOTH LEFT AND RIGHT". THE CAR HAS CONTINUED TO STINK LIKE "WET DOG" EVEN THOUGH WE ARE NOT SEEING ANY DRIPPING WATER. TODAY USED A MOISTURE METER - HIGH LEVELS OF MOISTURE THROUGHOUT THE ENTIRE CAR - ALL 4 DOOR FRAMES, THE FLOORING, THE HATCH, PULLED BACK FLOOR MATS TO FIND WHITE POWDERY MILDEW. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455643April 18, 2012UNKNOWN OR OTHER, AIR BAGS
IN CARWASH AND DURING RAIN, WATER RUNS IN THROUGH BOTH DRIVER AND PASSENGER SIDE AIRBAG PORTS IN THE FRONT, THROUGH THE DVD PLAYER, THROUGH THE PASSENGER SIDE VISOR, THROUGH THE TOP PART OF THE WINDSHIELD. FOLLOWING FIRST INCIDENT THE RADIO BEGAN TO SHORT OUT, INDICATING THE WATER HAD EFFECTED THE ELECTRICAL SYSTEM, THE DVD PLAYER NO LONGER WORKS, AND FOLLOWING THE FIRST INCIDENT THE "CHECK AIRBAG SYSTEM" LIGHT CAME ON AND HAS REMAINED ON. THE DEALER CANNOT TELL ME IF THE AIRBAGS WILL WORK PROPERLY. REPAIRS BY THE DEALER HAVE NOT RESOLVED THE PROBLEM. IS THIS VEHICLE SAFE TO DRIVE IF WATER IS EFFECTING THE ELECTRICAL SYSTEM AND THE AIRBAGS? I CAN HEAR WATER SLOSHING AROUND BUT THE WATER CANNOT BE SEEN. THERE IS A DAMP, MUSTY SMELL IN THE VEHICLE LEADING ME TO BELIEVE THAT WATER IS POOLING SOMEWHERE......IS IT IN THE AIRBAG SYSTEM? *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453058March 20, 2012VISIBILITY, ENGINE AND ENGINE COOLING, POWER TRAIN
VEHICLE HAS HAD 3 MAJOR TRANSMISSION WARRANTY REPAIRS DONE TONE NHTSA # 10030729, TWO ENGINE WARRANTY REPAIRS (WATER PUMP, ENGINE SEALS) AND ONE ELECTRICAL RECALLS NHTSA # 08V44100 WIRE HARNESS WHICH IS A FIRE HAZARD AND ONE WINDSHIELD WIPER/WASHER LINKAGE 08V410000 WHICH COULD RESULT IN A VEHICLE CRASH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450830March 8, 2012ELECTRICAL SYSTEM, STRUCTURE:BODY
MY 2008 SATURN OUTLOOK (W/SUNROOF) ENGINE CONTINUES TO RUN WITH KEY OFF POSITION (SEE GM BULLETIN #08-08-57-003C [SEAM SEAL] DATED JULY 15, 2011) WATER LEAK AT A-PILLAR CAUSED VARIOUS ELECTRICAL PROBLEMS SUCH AS ENGINE CONTINUES TO RUN WITH KEY OFF/POSSIBLE NO CRANK/NO START/COMMUNICATION LOSS/VARIOUS ELECTRICAL CONCERNS, WHICH WAS THE RESULT OF A WATER LEAK ON THE IP BEC FROM THE SUNROOF DRAIN HOSE THAT EXITS THROUGH THE VEHICLE AT THE PLENUM AND RE-ENTER THROUGH THE "UNSEALED SEAM AT THE FRONT OF THE DASH". THIS CAN EFFECT 2007-2010 OUTLOOK; 2007-2012 GMC ACADIA; 2008-2012 BUICK ENCLAVE. GM ONLY COVERS THIS TO 3 YRS/36K MILE WARRANTY THEN GM REQUIRES OWNER TO PAY $400 TO REPAIR THEIR ENGINEERING DEFECT... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450321March 5, 2012EXTERIOR LIGHTING
I BOUGHT A USED 2008 SATURN OUTLOOK. THE PASSENGER SIDE HEAD LIGHT/DAYTIME LIGHT WENT OUT. CHANGED THE BULB AND CHECK THE FUSE IN NOVEMBER 2011 AND IT WENT OUT AGAIN IN FEBRUARY 2012. THE MECHANIC HAS TOLD ME THAT THIS WAS DUE TO A SHORT IN THE HEADLIGHT AND NOT THE WIRING HARNESS. I HAVE NOT HAD TO CHANGE A HEADLIGHT/DAYTIME LIGHT IN ANY OF MY PRIOR VEHICLES AND NOW I'M ON MY 3RD REPLACEMENT FOR THIS HEADLIGHT IN LESS THAN 6 MONTHS--SOMETHING IS NOT RIGHT! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450315March 5, 2012STRUCTURE, ELECTRICAL SYSTEM
MY 2008 OUTLOOK HAS BEEN IN THE SHOP NOW THREE TIMES FOR LEAKS. THEY CAN NEVER FIND THE LEAKS. NOW I HAVE THE INNER LINING OF THE CEILING LEAKING WITH WATER FROM THE RAIN AND ALL MY LEATHER SEATS ARE WET, THE INSIDE OF THE WINDSHIELD WAS WET ALONG WITH ALL MY LIGHTS DRIPPING WITH WATER. I HAVE READ ON SO MANY FORUMS HOW THE ELECTRICAL PROBLEMS ALL STARTED WITH THESE LEAKS AND WE SHOULD HAVE A RECALL BEFORE ANYONE GETS KILLED FROM THE CAR DYING ON THE HIGHWAY WHILE DRIVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450186March 4, 2012STRUCTURE:BODY:ROOF AND PILLARS
I LIVE IN VIRGINIA. IT MY SUNROOF LEAKS EVERY TIME IT RAINS AND FLOODS MY FLOOR. AFTER CHECKING ONLINE I FOUND THAT I AM NOT THE ONLY ONE SO I WANT TO MAKE A COMPLAINT. I BROUGHT MY CAR WITH ONLY 26000 MILES LAST YEAR FROM A USED DEALERSHIP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10449174February 24, 2012VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHENEVER THERE WAS RAIN, WATER WOULD LEAK THROUGH THE CLOSED SUN ROOF AND ONTO THE FRONT DRIVER'S SIDE AIR BAG COMPARTMENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE SUN ROOF MODULE AND A SECOND UNKNOWN PART WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10442241January 3, 2012POWER TRAIN
SPECIFICALLY, THE PERFORMANCE OF THE TRANSMISSION MY SATURN 2008 OUTLOOK HAS NEVER BEEN SATISFACTORY. ALTOGETHER IT'S INCREDIBLY SLUGGISH, GIVING A JERKY, PULLING FEEL AND TAKES 45-60 SECONDS TO SPEED THE CAR UP PAST 50 MPH. THERE HAVE BEEN TIMES WHEN I CAME DANGEROUSLY CLOSE TO BEING HIT BY ONCOMING TRAFFIC. ADDITIONALLY, THE STABILITRAK LIGHT WARNING COMES ON WHEN IT SHOULDN'T. THIS LIGHT IS GENERALLY FOLLOWED BY A WARNING THE TRACTION CONTROL IS OFF WHEN IT ISN'T. I HAVE COMPLAINED TO 2 OF GM'S DEALERS (SATURN AND CHEVROLET) FOR THE LAST 3 YEARS ABOUT THE TRANSMISSION. THEY HAVE ALL TOLD ME THAT THERE NOTHING WRONG WITH THE TRANSMISSION--UNTIL THINGS GOT BAD ENOUGH THAT THE TRANSMISSION STOPPED WORKING ALTOGETHER, AND I WAS STUCK ON THE SIDE OF THE ROAD. RALEIGH'S DOWNTOWN GM DEALER FINALLY HAD NO OTHER CHOICE THAN TO TAKE THE TRANSMISSION APART AND DISCOVERED THE ROOT OF THE PROBLEM. SO THEY THOUGHT. EVER SINCE I PICKED UP THE CAR FROM THIS REPAIR, I HAVE BEEN EXPERIENCING THE SAME PROBLEMS. I TOOK IT BACK TO THE GM DEALERSHIP. AGAIN, THEY PURPORTED THEY COULD NOT "SIMULATE" THE PROBLEM; THEREFORE, IN THEIR MIND, THERE WAS NO PROBLEM. I'M REMINDED AT THIS POINT THAT THIS IS THE SAME THING GM'S DEALERS HAD SAID BEFORE THE TRANSMISSION FINALLY GAVE WAY. THROUGH THE INTERNET, I UNDERSTAND THAT THERE ARE MANY OTHERS WHO REPORT PROBLEMS WITH GM'S TRANSMISSION ON THE OUTLOOK. LIKE MY COUNTERPARTS, I WOULD APPRECIATE A RESOLUTION THAT INCLUDES GM'S OWNING UP TO THIS PROBLEM AND RESOLVING TO FIX IT ONCE AND FOR ALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10441148December 24, 2011EXTERIOR LIGHTING
HEADLAMP ON DRIVERS SIDE LOW BEAM NOT WORKING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10440116December 16, 2011EXTERIOR LIGHTING
PASSENGER SIDE WIRING HARNESS MELTED. COST ME 200.00 DOLLARS TO REPAIR. NOT COVERED UNDER EXTENDED WARRANTY. HAVE STUDIED AND FOUND THAT I CAN PROBABLY EXPECT THIS TO HAPPEN AGAIN. AM WORRIED ABOUT FUTURE EXPENSE AND, OR FIRE...... *TR WOULD APPRECIATE YOUR ASSISTANCE. THANK YOU IN ADVANCE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10440065December 15, 2011EXTERIOR LIGHTING
WE OWN TWO 2008 SATURN OUTLOOKS. BOTH HAD HEADLIGHT FAILURES IN THE FIRST 6 MONTHS OF OWNERSHIP. BOTH HAD THE HEADLIGHT ASSEMBLIES REPLACED. AFTER APPROXIMATELY 3 YEARS OF OWNERSHIP THE HEADLIGHTS (NON-BRIGHTS) ON BOTH ARE FAILING, AND IT IS NOT THE BULBS. MECHANIC "JIGGLES" THE WIRES AND HEADLIGHTS COME ON ONLY TO FAIL LESS THAN A WEEK LATER. NUMEROUS ONLINE SEARCHES SHOW THE HARNESS TO BE AT FAULT, WITH INDICATIONS THAT THE REPLACEMENT PART HAS BEEN RE-ENGINEERING TO ADDRESS THE KNOWN DEFECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10439661December 12, 2011ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY
DRIVER SIDE HEADLIGHT WIRE HARNESS ARCS AND CAUSES LIGHT TO FAIL. REPLACING LIGHTBULB TEMPORARILY FIXES ISSUE. LIGHT FAILS AND CAUSES LOSS OF LIGHT WHILE DRIVING AT NIGHT. ALSO, POTENTIAL FIRE HAZARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10439274December 10, 2011ELECTRICAL SYSTEM
HEADLIGHT-DIS-FAILED AND WIREHARNESS MELTED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10439086December 8, 2011ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PASSENGER SIDE LOW BEAM HEADLIGHT HARNESS (FEMALE SOCKET) MELTED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0