Saturn Ion Complaints (2003)

758 consumer complaints on file.

#10640322September 30, 2014
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE VEHICLE JERKED. THE CONTACT MENTIONED THAT THE EPS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AND FUNCTION NORMALLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639866September 29, 2014
STEERING
I WAS EXITING OFF THE FREEWAY AND WHILE MERGING OFF MY POWER STEERING GAVE OUT ALMOST RESULTING IN A CRASH WITH A RED SUV, LUCKILY THE VEHICLE DID NOT CRASH YET I HAD TO PAY OUT OF POCKET AS 2003 SATURN IONS ARE NOT ADDED TO THE POWER STEERING RECALL AS 2004 SATURN IONS ARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639308September 26, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE AT A STOP LIGHT, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638358September 23, 2014
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNED A 2003 SATURN ION. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE BRAKE FAILURE CAUSED THE CONTACT'S VEHICLE TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE KNEES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT FELT THAT THE CRASH WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10637648September 19, 2014
ELECTRICAL SYSTEM
THE VEHICLE WAS REPAIRED UNDER NHTSA RECALL (IGNITION SWITCH). AFTER RECALL REPLACEMENT, WHEN PARKING AND TURNING THE VEHICLE OFF, THE KEY WOULD NOT RELEASE FROM THE IGNITION. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. DEALER SAID IT HAS NOTHING TO DO WITH RECALL REPAIR, TO FIX ABOUT $500.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632401September 11, 2014
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 3 MPH, THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE TO TURN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631772September 9, 2014
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO PARK. THE CONTACT MENTIONED THAT DUE TO THE FAILURE THE KEY BECAME LODGED IN THE IGNITION SWITCH CAUSING THE BATTERY TO DRAIN. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE BITSI CABLE FAILED AND AS A RESULT, THE SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,341. UPDATED 12/9/14*CN THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE. UPDATED 03/03/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629782September 3, 2014
ELECTRICAL SYSTEM
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION LOCK CYLINDER AND IGNITION SWITCH RECALL AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE IGNITION LOCK CYLINDER AND IGNITION WAS REPLACED ON JUNE 3, 2014 IN ACCORDANCE WITH THE SAFETY RECALL. HOWEVER, THE FIRST IGNITION SWITCH WAS REPLACEMENT ON 3/17.05, WAS AT NO COST, AS THE VEHICLE WAS STILL UNDER WARRANTY. HOWEVER, ON 2/17/09 THE IGNITION LOCK CYLINDER HOUSING WAS REPLACED AT A COST OF $323.22 AND ON 6/11/12, THE IGNITION AND START SWITCH WERE DEEMED FAULTY AND REPLACED AT A COST OF $ 250.50.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630353September 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). HOWEVER, THE PART THAT WAS NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629497August 29, 2014
UNKNOWN OR OTHER
MY NAME IS [XXX] AND, MY 2003 SATURN ION JUST SHUTDOWN WHILE I WAS DRIVING. I COULDN'T RESTART MY CAR SO ANOTHER MOTORIST HELPED ME PUSH MY CAR ON THE SHOULDER SIDE OF THE ROAD. I CALLED A LOCAL CHEVY DEALERSHIP, I GAVE THEM MY NAME, MY CONTACT INFORMATION AND, MY VEHICLE INFORMATION. AND, CHEVY STILL TIL THIS DAY HAVEN'T RETURNED ANY OF MY PHONE CALLS, MY MESSAGES, AND THEY'RE REFUSING TO FIX THE RECALLS FOR MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627485August 22, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), THE KEY FAILED TO TURN OFF THE IGNITION. AS A RESULT, THE STEERING WHEEL LOCKED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,000. UPDATED 10/23/14*CN UPDATED 08/28/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626702August 20, 2014
ELECTRICAL SYSTEM
2003 SATURN ION. CONSUMER REQUESTS REIMBURSEMENT FOR IGNITION SWITCH REPAIRS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626164August 18, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM ) HOWEVER, THE PARTS TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622191August 14, 2014
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
I DON'T FEEL SAFE IN THIS VEHICLE, I HAVE EXPERIENCE HOW DANGEROUS IT COULD BE IF THE IGNITION SWITCH DOES MALFUNCTION. I FEAR FOR MY SAFETY AND MY FAMILIES SAFETY THE AIR BAGS DOES NOT WORK AND THERE IS ELECTRICAL ISSUES WITH THE WINDOWS. I DON'T KNOW WHY GEICO INSURANCE DIDN'T FIND THIS CAR NOT TO BE AN SAFETY ISSUE? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10621691August 12, 2014
AIR BAGS, STEERING, SEAT BELTS
ON MAY 21ST 2014 FIDELITY FLEET AND FINANCE IN PORTLAND OR KNOWING SOLD ME A 2003 SATURN ION WHICH IS INVOLVED IN THE GM IGNITION RECALL. WHEN ASKED IF THE VEHICLE WAS PART OF THE RECALL THE RESPONSE WAS CLEARLY REPRESENTED AS THE CAR IS NOT PART OF THE RECALL AND IT WAS SAFE AND MECHANICALLY SOUND. THE DEALERSHIP USES DECEPTIVE PRACTICES AND SELLS UNSAFE VEHICLES INCLUDING THOSE LINKED TO DEATHS AND THOUSANDS OF INJURIES. THE DEALERSHIP HAS ALSO FAILED TO REGISTER THE VEHICLE IN OVER 70 DAYS SINCE THE PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621704August 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. WHEN THE CONTACT REMOVED THE KEY FROM THE IGNITION, THE VEHICLE FAILED TO SHUT OFF. THE CONTACT ALSO NOTICED SMOKE IN THE CABIN OF THE VEHICLE FROM THE STEERING COLUMN AND UNDERNEATH THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER AND THE IGNITION SWITCH, FUSE BOX, AND WIRING HARNESS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10620730August 7, 2014
ENGINE, STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617522July 30, 2014
ELECTRICAL SYSTEM
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO A REPAIR BILL FOR THE IGNITION DEFECT AND SEEKS REIMBURSEMENT. *SMD UPDATED 08/27/14 THE CONSUMER REQUEST FOR REIMBURSEMENT, WAS APPROVED. UPDATED 11/20/14 UPDATED 01/22/15. *JB UPDATED 01/27/15*JB STATUS UPDATE 02/12/15. *JB THE CONSUMER STATED GM NOW REFUSES TO COMPLY WITH THE AGREEMENT. UPDATED 03/04/15.*JB UPDATED 04/13/15. *JB UPDATED 04/09/15*JB UPDATED 12/28/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617218July 29, 2014
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED AND THE VEHICLE CRASHED INTO A CURB. THE AIRBAGS DID NOT DEPLOY HOWEVER, THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 10/2/14*CN THE CONSUMER STATED THE DRIVER RECEIVED AN INJURY TO THE HEAD. THE VEHICLE HAS NOT BEEN FULLY REPAIRED. UPDATED 3/6/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10617228July 29, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE TRANSMISSION FAILED AND WAS UNABLE TO SHIFT GEARS. IN ADDITION, ALL OF THE WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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