Saturn Ion Complaints (2003)
758 consumer complaints on file.
- #10853628April 5, 2016FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. WHEN THE CONTACT STARTED THE VEHICLE, HE SMELLED FUEL AND NOTICED A SIGNIFICANT AMOUNT OF FUEL ON THE GROUND. THE MANUFACTURER STATED THERE WERE NO RECALLS AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 130,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10851942March 28, 2016FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL ODOR AND WAS LEAKING FUEL FROM UNDERNEATH. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V003000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10850604March 20, 2016STEERING
I HAD TO REPLACE STEERING SHAFT TWICE SO FAR IN 9 YEARS. I THINK GM SHOULD REPLACE THIS FREE OF CHARGE. YOU MAKE A TURN & THE WHEEL DOES NOT WANT TO COME BACK TO GO STRAIGHT UNTIL I TURN THE WHEEL MY SELF. THIS HAPPENS WHEN IN MOTION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10838033February 24, 2016STRUCTURE:BODY
THE HOOD CATCH DETACHED FROM THE HOOD WHILE DRIVING THE VEHICLE ON THE HIGHWAY. SPEED WAS APPROXIMATELY 70 MPH. THE HOOD SLAMMED BACK INTO THE WINDSHIELD, CRACKING THE GLASS. THE HOOD WAS RUSTY AROUND THE MOUNTING POINTS OF THE CATCH AND THE CATCH BROKE FREE WITHOUT WARNING. THE CATCH REMAINED IN THE HOOD LATCH. I DROVE THE VEHICLE OFF OF THE HIGHWAY WITHOUT ACCIDENT OR INJURY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10838294February 1, 2016ELECTRICAL SYSTEM
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE STARTER SWITCH RECALL. *SMD
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10821365January 21, 2016VEHICLE SPEED CONTROL
ACCELERATOR CAR SPEEDS UP ON ITS ON WHEN I AM DRIVING ON IT'S OWN. RPS GETTING TO THE HIGHEST LEVEL CANT HARDLY STOP CAR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10819443January 11, 2016ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE GEAR WAS STUCK IN THE PARK POSITION AND SHE WAS UNABLE TO MOVE THE VEHICLE. THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. AN INDEPENDENT MECHANIC CHECKED THE VEHICLE AND SUGGESTED THAT THE FAILURE COULD BE ELECTRICAL. THE TECHNICIAN ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10810126December 14, 2015STRUCTURE:BODY
ENGINE CRADLE LEFT FRONT RUSTING AND HOLES NOW NOT PASSING VERMONT STATE INSPECTION AND I HAVE HAD AND LIVED IN THE SALT BELT FOR 11 YEARS. WHY IS THIS NOT A RECALL SECONDARY TO SAFETY ISSUES???
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10809891December 13, 2015UNKNOWN OR OTHER
UPON RECEIVING RECALL NOTICE#14063 IGNITION REPLACEMENT AND #14113 IGNITION LOCK CYLINDER AND IGNITION KEY FOR VEHICLE FROM G.M. VEHICLE WAS TAKEN TO DEALERSHIP TO HAVE RECALLS PREFORMED IN DOING SO DEALERSHIP REMOVED HAND CONTROLS FOR DISABLED DRIVER. HAND CONTROLS WERE NOT PLACED INTO PREVIOUS STATE AS VEHICLE WAS FIRST BROUGHT IN. DEALERSHIP IS NOT CERTIFIED TO INSTALL, REMOVE, MODIFY OR MAINTAIN HAND CONTROLS FOR DISABLED DRIVER. DEALERSHIP FAILED TO NOTIFY VEHICLE OWNER OF HAND CONTROL REMOVAL TO PREFORM RECALLS. IN AN ATTEMPT TO REINSTALL IN ORIGINAL POSITION UPON LEAVING DEALERSHIP OWNER DISCOVERED THAT THE HAND CONTROLS HAD BEEN MODIFIED INTO AN UNSAFE OPERATING POSITION BY DISABLED OWNER. VEHICLE WAS DRIVEN TO OWNERS HOME LESS THAN ONE MILE FROM DEALERSHIP. WHERE IT WILL REMAIN UNTIL IT CAN BE TOWED TO A CERTIFIED DEALERSHIP TO MODIFY HAND CONTROLS INTO PROPER POSITION FOR DISABLED OWNER TO SAFELY OPERATE VEHICLE. AS OF NOW VEHICLE IS INOPERABLE FOR SAFE USE BY OWNER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10794953November 19, 2015STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY AT 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 182,655.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10790603November 16, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO TURN INTO THE OFF POSITION AFTER NUMEROUS ATTEMPTS. THE COVER UNDERNEATH THE LOWER STEERING COLUMN WAS REMOVED TO ACCESS A SPRING WHICH WAS TURNED IN A BACKWARD AND FORWARD MOTION IN ORDER TO TURN THE ENGINE OFF. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE SEPARATE OCCASIONS. THE IGNITION TUMBLERS AND GEAR SHIFT SENSOR WERE REPLACED. IN ADDITION, A NEW IGNITION KEY WAS PROVIDED. THE FAILURE PERSISTED AFTER THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *BF CONSUMER STATED VEHICLE WAS NEVER REPAIRED AND HAS BEEN SOLD.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10789725November 11, 2015WHEELS
I WAS DRIVING IN THE HIGHWAY AT 65MPH WHEN THE LEFT REAR TIRE BLEW OUT AND THE CAR SWERVED VIOLENTLY TO THE LEFT. THANKFULLY THERE WERE NO OTHER CARS AROUND, AND I WAS ABLE TO HANDLE THE STEERING WHEEL AND BREAK SLOWLY, TAKING THE CAR TO THE SHOULDER. THE 4 TIRES WERE MICHELIN DEFENDER 205/55R16 AND WERE BOUGHT AT COSTCO ON 01/2015. SUPPOSEDLY THEY HAVE 90,000 MILE WARRANTY. THE CAR WAS NOT OVERLOADED, I WAS THE ONLY PASSENGER AND THE WEATHER WAS COOL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10789575November 10, 2015ELECTRICAL SYSTEM
IGNITION FAULTY, CAR WILL NOT START OR RELEASE KEY FROM IGNITION. HAS SHUT OFF WHILE DRIVING IN THE PAST 6 MONTHS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10788448November 4, 2015ELECTRICAL SYSTEM, POWER TRAIN, VISIBILITY/WIPER
MY CAR FEELS LIKE A DEATH TRAP. TO START OFF WITH ONLY ONE OF MY WINDSHIELD WIPER MOTORS WORK . WHEN I FIRST BOUGHT THE CAR FROM A SINGLE INDIVIDUAL THE PASSENGER SIDE WIPER APPEARED TO SHAKE A LITTLE MORE THAN THE DRIVER SIDE. AS IF IT WAS WORKING A LITTLE HARDER TO KEEP UP WITH THE OTHER WIPER.. AND THEN LESS THAN A MONTH AFTER PURCHASING VEHICLE IT STOPPED WORKING ALL TOGETHER. NOW I ONLY HAVE THE DRIVER SIDE WIPER THAT I USE. ALSO WHEN I GO TO TURN ON THE BLINKER, GO OVER A RAILROAD TRACK, MAKE A TURN IORN VEHICLE, OR SOMETIMES JUST SITTING STILL. THE WIPER WILL START WORKING WITHOUT ME HAVING TURNNED IT ON. AT FIRST IT WOULD JUST COME ON FOR 3 OR 4 SWIPES AND THEN AUTOMATICALLY STOP AGAIN. BUT NOW ITS DOING IT MORE FREQUENTLY AND SOMETIMES IT WILL NOT STOP SWIPPING WHICHIS VERY AGGRAVATING CAUSING SCRATCHES ON MY WINDSHIELD AND WEARING MY ONE WIPER DOWN FASTER THAN IT SHOULD BE. ALONG WITH THESE PROBLEMS MY CAR HAS ALSO BEEN IDLEING EXTREMLY HIGH UPON CRANKING AND WHILE CHANGING GEARS IT ACTS AS IF IT GETS STUCK BETWEEN 1RST 2CD AND 3RD. ALSO WHEN I TRY TO INCREASE SPEED FOR PASSING OR TO MAKE TURNS IT SOMETIMES JUST CAUSES IT TO BOG DOWN MORE INSTEAD OF INCREASING MY SPEED IT SOUNDS AS IF ITS GONNA BLOW UP THE ENGINE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10806833October 20, 2015ELECTRICAL SYSTEM
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO STEERING COLUMN AND IGNITION SWITCH ISSUES. *SMD THE CONSUMER STATED IN THE FALL OF 2011, SHE EXPERIENCED A CLICKING SOUND IN STEERING COLUMN. THE CONSUMER STATED SHE WOULD HAVE TO WAIT A FEW MINUTES, BEFORE SHE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE REPLACED THE SHIFT CONTROL ASSEMBLY. THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS, SO THE VEHICLE WAS RETURNED TO THE DEALER. THEY DETERMINED THE IGNITION SWITCH WAS FAULTY AND REPLACED IT, THE CONSUMER RECEIVED A RECALL NOTICE IN MARCH 2014. THE CONSUMER ONLY RECEIVED REIMBURSEMENT FOR THE IGNITION SWITCH AND NOT THE SHIFT CONTROL ASSEMBLY. ON JULY 23, 2015, THE CLICKING NOISE STARTED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. IT WAS DETERMINED, THE IGNITION SWITCH NEEDED TO BE REPLACED AGAIN. THE DEALER STATED THEY WERE NOT GOING TO REPLACE THE IGNITION AGAIN, BUT WERE WILLING TO REPLACED THE SHIFTER INTERLOCK, INSTEAD. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10778381September 29, 2015STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. AFTER TURNING ON THE VEHICLE AND ATTEMPTING TO DRIVE, THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED WHERE IT WAS CONFIRMED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. UPDATED 11/20/15*LJ, UPDATED 03/22/18*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10777975September 28, 2015ENGINE
THIS IS THE THIRD TIME IN ONE YEAR THAT MY TIMING CHAIN HAS SLIPPED ON MY 2003 SATURN ION. I HAVE READ THAT THE OIL PORT IS NOT LARGE ENOUGH TO HANDLE OILING THE CHAIN. I HAVE ALREADY PAID OUT OF POCKET NEARLY 2000 DOLLARS AND IT IS STILL IN THE SHOP. IT HAS MESSED UP OTHER PARTS OF THE ENGINE EVERY TIME IT HAS DONE THIS. SO I HAVE TO HAVE OTHER PARTS REPLACED ALSO THAT ARE RESULT OF THIS. IT RUNS FINE THEN SUDDENLY AND WITHOUT WARNING I CAN GO TO START THE CAR AND IT STARTS HAVING A SPASM AND THEN SHUTTERS AND WILL NOT START. I AM SO AFRAID TO KEEP HAVING THE TIMING CHAIN FIXED ON THIS SINCE I HAVE READ THAT IT IS REALLY A FAULT IN THE ENGINEERING OF THE ENGINE TO START WITH. PLEASE HELP. I NEED A NUMBER TO CALL TO SEE IF THERE IS A RECALL OR WILL GM FIX THIS PROBLEM THAT IS SURELY THEIR FAULT AND NOT THE FAULT OF THE OWNER OF THE CAR. IT IS A GOOD RUNNING CAR AND I DID ENJOY DRIVING IT BUT I CAN'T KEEP GETTING THE TIMING CHAIN FIXED IF FIXING THE TIMING CHAIN IS NOT THE PROBLEM REALLY BUT IS SOMETHING ELSE THAT IS CAUSING THE TIMING CHAIN TO FAIL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10764676September 17, 2015UNKNOWN OR OTHER
I HAD RECEIVED A RECALL LETTER FROM GM FOR MY 2003 SATURN ION DECEMBER 2014: GM RECALL # 14632 WHICH STATES "THAT MY VEHICLE'S TRANSMISSION SHIFTER MAY NOT PROPERLY TRANSMIT AN ELECTRICAL SIGNAL THAT ALLOWS THE IGNITION KEY TO BE TURNED COUNTER CLOCKWISE PAST THE ACCESSORY MODE TO THE LOCK POSITION AFTER THE VEHICLE HAS BEEN SHIFTED INTO PARK." THIS IS HAPPENING TO MY CAR AND I HAVE TAKEN IT IN FOR THE REPAIR ON 5 DIFFERENT OCCASIONS TO 2 DIFFERENT DEALERSHIPS AND IT FAILS THE VERY NEXT DAY. I HAVE A REFERENCE # THAT I FILED WITH GM AND THE SR ADVISOR RECOMMENDED THAT I TRY A DIFFERENT DEALERSHIP WHICH I DID BUT THE ISSUE REMAINS. I HAVE TRIED TO CALL BACK THE SR ADVISOR BUT I CONTINUE TO GET VOICEMAIL AND SHE HAS NOT RETURNED MY CALL. I AM NOT SURE WHAT TO DO IF GM ISSUES A RECALL AND THEY CANNOT REPAIR THE DEFAULT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10746457August 5, 2015ENGINE
WHILE DRIVING AT STEADY SPEED OF 70 MPH CAR FAILS TO ACCELERATE AND BOGGS DOWN WHEN GIVING GAS CAR THEN DECELERATES AND STALLS. WILL NOT START BACK UP FOR A FEW MINUTES THEN DRIVES AND RUNS LIKE NOTHING HAPPENED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10743521July 26, 2015UNKNOWN OR OTHER
SUNROOF GLASS SHATTERED. WHILE BACKING OUT OF THE DRIVE I HEARD A THUMP ON THE ROOF OF THE CAR. THEN WHILE DRIVING DOWN THE ROAD I BEGAN TO NOTICE PIECES OF GLASS FLYING OFF THE CAR. WHEN I GOT OF THE CAR I SAW PIECES OF GLASS ON THE INNER COVER OF THE SUNROOF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0