Saturn Ion Complaints (2007)

876 consumer complaints on file.

#10368445November 30, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
MY 2007 SATURN ION'S IGNITION LOCK CYLINDER IS BROKEN. APPARENTLY THIS IS A VERY COMMON PROBLEM WITH SATURNS, AND FIXING THE PROBLEM ONCE IS NOT A GUARANTEE THAT IT WILL NOT NEED TO BE REPLACED AGAIN. WHEN I ARRIVED HOME, MY CAR WOULD NOT TURN OFF. THE KEY WOULD NOT TURN BACK, HOWEVER, WE COULD COMPLETELY REMOVE THE KEY, AND WE COULD TURN THE KEY TO THE ON POSITION. MY HUSBAND WAS ABLE TO TURN OFF THE CAR BY PULLING A FUSE FROM THE UNDER THE HOOD OF THE CAR AFTER A LITTLE BIT OF RESEARCH AND A LOT OF WASTED GAS. WE PURCHASED A NEW IGNITION LOCK CYLINDER FROM THE CLOSEST DEALERSHIP, BUT THAT DID NOT RESOLVE THE PROBLEM. WE HAVE NOW LEARNED WE ALSO NEED TO REPLACE THE IGNITION STARTER SWITCH. THERE IS NO REASON THAT THIS MANY SATURNS SHOULD BE HAVING THE EXACT SAME PROBLEM. HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/SATURN_IGNITION_LOCK.HTML HAS OVER 50 PAGES OF PEOPLE COMPLAINING ABOUT THE EXACT SAME PROBLEM! THIS NEEDS TO BE RECALLED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368111November 29, 2010
STEERING
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME STIFF AND THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE AND PARKED. THE NEXT TIME THE VEHICLE WAS STARTED, THE POWER STEERING FUNCTIONED NORMALLY. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 112,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368129November 29, 2010
STEERING
I PURCHASED A 2007 SATURN ION IN AUGUST 2007. APPROX 1-2 MONTHS AFTER PURCHASE, MY POWER STEERING WENT OUT ALMOST RESULTING IN A CRASH WITH ANOTHER VEHICLE. I TOOK MY CAR TO THE SATURN DEALERSHIP WHERE I PURCHASED IT, AND THEY PROMPTLY FIXED THE PROBLEM; SO I THOUGHT. NOV 28, 2010 I WAS DRIVING ON THE EISENHOWER EXPRESSWAY AND MY POWER STEERING WENT OUT AGAIN. BECAUSE IT WAS EARLY SUNDAY AFTER THANKSGIVING THERE WASN'T MUCH TRAFFIC. BUT THIS INCIDENT COULD HAVE TURNED TRAGIC. I REQUEST THAT INVESTIGATION BE MADE INTO THE 2007 SATURN ION. EVEN THOUGH GM CLOSED THIS PRODUCT LINE (WISH I WOULD'VE KNEW THEIR PLAN BEFORE MY PURCHASE), I WOULD LIKE TO THINK THAT THEY WOULD INVESTIGATE THIS SINGLE INCIDENT, AS THERE COULD BE MANY OTHER CONSUMERS WITH THE SAME EXPERIENCE. NOT TO MENTION THE POTENTIAL LEGAL RAMIFICATIONS IF IT IS FOUND THAT THE IONS ARE DEFECTIVE. IF I JUST GOT A LEMON CAR...THEN SO BE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368203November 29, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY COULD NOT BE TAKEN OUT OF THE IGNITION. THE CONTACT CALLED THE LOCAL DEALER WHO ADVISED HER TO CALL NHTSA AND THAT THERE WERE NO RELATED RECALLS. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367778November 24, 2010
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT BOTH THE DRIVER SIDE AND REAR PASSENGER SIDE DOOR LOCKS FAILED. THE DOORS WOULD UNLOCK WHILE THE CONTACT WAS DRIVING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE LATCH MECHANISM NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365455November 12, 2010
STEERING
THE KEY GETS STUCK IN THE IGNITION WHILE TRYING TO TURN THE CAR ON AND OFF. FINALLY THE KEY IS STUCK IN THE ON POSITION AND THE VEHICLE CANNOT BE TURNED OFF. AFTER SEVERAL ATTEMPTS, THE KEY COMES OUT WHILE THE CAR IS STILL RUNNING AND IN THE ON POSITION AND THE CAR IS NOT IN PARK. AFTER SEVERAL REPAIRS, THE IGNITION HOUSING CONTINUES TO FAIL. THE CAR CAN EASILY ROLL OFF AS THE KEY COMES OUT AND THE VEHICLE IS NOT IN PARK, THE KEY EVEN COMES OUT WHILE THE CAR IS DRIVING OR IN DRIVE. THE ONLY WAY TO SHUT THE CAR OFF IS TO MANUALLY REMOVE THE WIRE HARNESS FROM THE BATTERY LOCATED UNDER THE STEERING COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363711November 2, 2010
ELECTRICAL SYSTEM
WHEN PLACING VEHICLE IN PARK, THE DOORS REMAIN LOCKED AND KEY CANNOT BE REMOVED FROM IGNITION. TOOK VEHICLE TO CHEVY DEALER FOR REPAIR AND THEY SAID MY FACTORY WARRANTY WAS EXPIRED. I CURRENTLY HAVE 22,500 ON VEHICLE AND I PURCHASED THE VEHICLE ON 1-1-2008 AS A NEW VEHICLE AT THE DEALERSHIP. I AM BEING TOLD BY SATURN CUSTOMER SERVICE THAT THE WARRANTY WENT INTO EFFECT IN 2006 ON THE DAY THAT MY VEHICLE "WAS DELIVERED" TO DEALERSHIP AND OVER A YEAR BEFORE I EVER OWNED IT! WHAT A SCAM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363773November 2, 2010
TIRES, TIRES:TREAD/BELT
STARTED DRIVING MY 2007 SATURN ION FROM TAMPA TO ORLANDO. WHEN I NOTICE A VIBRATION THROUGH OUT THE VEHICLE. IT GRADUALLY GREW WORSE SO I PULLED OVER. AT WHICH TIME SOMETHING FLEW OUT FROM UNDER MY CAR. COMING TO A STOP, I CHECKED THE CAR OUT AND SAW NOTHING WRONG. I STARTED DRIVING, IN HOPES TO MAKE IT TO THE NEXT EXIT, BUT IT DIDN'T. THE VIBRATION GOT RIDICULOUS AND I PULLED OVER TO FIND MY FRONT DRIVER SIDE TIRE FLAT. UPON REMOVING THE TIRE, DISCOVERED A LARGE PIECE OF THREADING WAS MISSING ALONG WITH OTHER DAMAGE TO THE INSIDE OF THE TIRE. WHICH IS WHY I DID NOT SEE IT THE FIRST TIME I PULLED OVER. TIRE IS THE GOOD YEAR ASSURANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362554October 26, 2010
ELECTRICAL SYSTEM
I OWN A 2007 SATURN ION AND HAVE BEEN EXPERIENCING AN IGNITION PROBLEM. EVERYTIME I PARK MY CAR AND TURN THE KEY TO SHUT IT OFF IT GETS "STUCK". NO MATTER HOW I PARK, WIGGLE IT, ETC.. IT GETS STUCK THEN I HAVE TO SIT THERE ANYWHERE FROM 30SEC-HOURS BEFORE IT WILL RELEASE. I BROUGHT IT TO MY LOCAL SATURN AUTHORIZED SERVICE DEPARTMENT (1HR AWAY) AND THEY COULD NOT FIND ANYTHING WRONG THEY TOLD ME IT MUST BE SPILT SODA IN THE SHIFTER AND CLEANED THE INSIDE OF MY SHIFTER AND CHARGED $90. TO ONLY DRIVE AN HOUR HOME AND HAVE IT KEEP HAPPENING! SATURN WILL NOT HELP AND MY WARRANTY EXPIRED. I DID SOME RESEARCH ONLINE AND THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM. SHOULDN'T THIS BE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361990October 20, 2010
STEERING:ELECTRIC POWER ASSIST SYSTEM
2007 SATURN ION. CONSUMER EXPRESSES DISCONTENT WITH ELECTRIC POWER STEERING ISSUES *TGW THE CONSUMER STATED SHE IS AFRAID IF THE POWER STEERING FAILS, SHE MAY NOT BE ABLE TO CONTROL THE VEHICLE DUE TO HER AGE AND STRENGTH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361277October 19, 2010
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE ATTEMPTING TO TURN THE VEHICLE OFF THE KEY WOULD NOT TURN INSIDE OF THE IGNITION WHICH MADE IT DIFFICULT TO TURN THE VEHICLE OFF. THE FAILURE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 55000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360164October 12, 2010
STEERING
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME STIFF. THE CONTACT PULLED OVER AND TURNED THE VEHICLE OFF. UPON RESTART, THE POWER STEERING WAS FUNCTIONAL. THE VEHICLE HAD NOT BEEN EXAMINED OR REPAIRED. THE FAILURE OCCURRED INTERMITTENTLY AND WAS BECOMING PROGRESSIVELY WORSE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360186October 12, 2010
STEERING
1. DRIVING NORMALLY ON SURFACE STREETS 2. POWER STEERING FAILED; VERY DIFFICULT TO STEER. TURNING CAR OFF AND THEN BACK ON MADE POWER STEERING WORK FOR A FEW MINUTES, BUT FAILED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359628October 8, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) IN MAY 2010. THE CONTACT BEGAN TO NOTICE AN UNUSUAL GASOLINE FUEL ODOR FOLLOWING REPAIRS AND NOTICED FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE EPOXY, PLACED AROUND THE FUEL FILLER NECK INSTALLED DURING THE RECALL REPAIR, WAS FRACTURING AND CAUSING THE LEAK. IN ADDITION, THE FUEL TANK WOULD ALSO NEED REPLACING. THE DEALER OFFERED TO TAKE 10 PERCENT OFF OF THE TOTAL REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT HIS CASE WOULD BE ESCALATED TO THE DISTRICT MANAGER AND THEY WOULD CONTACT HIM. THE CONTACT WAS AWAITING A RETURN CALL. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 52,700 . UPDATED 01/13/11*LJ THE CONSUMER STATED HE PERFORMED THE REPAIR ON THE FUEL TANK THAT WAS PARTIALLY EFFECTIVE. THE CONSUMER STATED HE WAS NOT ABLE TO AFFORD THE $800 REPAIR. THE CHECK ENGINE LIGHT IS STILL ON. THE VEHICLE HAS A SMALL EVAPORATIVE EMISSIONS CONTROL LEAK. UPDATED 01/25/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359349October 5, 2010
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE ATTEMPTING TO TURN THE VEHICLE OFF THE KEY WOULD NOT RELEASE OUT OF THE IGNITION AND IT WOULD NOT TURN TO THE OFF POSITION. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 59000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359352October 5, 2010
ELECTRICAL SYSTEM
MY SATURN 2007 ION WILL NOT SHUT OFF & I CANNOT GET THE KEY TO RELEASE OUT OF THE IGNITION. I HAD TO PULL THE IGNITION FUSE & DISCONNECT THE BATTERY. I CALLED SATURN WHO DENIED THE PROBLEMS WITH THE IGNITION SYSTEMS. I WENT ONTO CONSUMER AFFAIRS.COM, ENTERED CONSUMER COMPLAINTS ABOUT SATURN ION IGNITION LOCK & PULLED UP 50 PAGES OF DOCUMENTED PROBLEMS CONCERNING THE PASSLOCK SYSTEM. WHY HAS THERE NOT BEEN A RECALL ON THIS MATTER? NOT 50 INCIDENTS, 100'S OF INCIDENTS. MY CAR WENT OUT OF WARRANTY 1 MONTH AGO. IT IS ESTIMATED AT OVER $500.00 TO REPAIR WITH NO GUARANTEE IT WILL NOT OCCUR AGAIN! PLEASE HELP US & CHECK OUT THIS PROBLEM. I READ THAT GM ISSUED A SERVICE BULLETIN 04-08-45-005D CONCERNING THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359132October 4, 2010
STEERING
POWER STEERING GOES OFF ON IT'S OWN WHILE DRIVING MY 2007 SATURN ION. USE TO OCCUR FEW TIMES A WEEK NOW HAPPENS ALMOST EVERYTIME WHILE DRIVING. WHEN THE CAR IS TURNED OFF THAN TURNED BACK ON THE POWER STEERING RETURNS TO NORMAL FOR A FEW MILES TILL IT GOES OFF AGAIN. THOUGHT I HAD SEEN A RECALL ON SEARCHING ONLINE BUT WHEN I CALLED GM DEALERSHIP (SATURN'S OUT OF BUSINESS) THEY CLAIMED THERE HAS NEVER BEEN A RECALL ON SATURN ION 2007 FOR POWER STEERING. HAVE SEEN ONLINE OTHER CUSTOMERS WITH SAME PROBLEM AND CONSIDERING CAR ONLY 3YRS OLD AND ONLY 47,000 MILES AND THAT IT GOES AWAY WHEN CAR TURNED OFF AND BACK ON THAT IT MIGHT BE SOME KIND OF COMPUTER ERROR OR SOMETHING. EVERY DIFFICULT TO STEER WHEN IT DOES GO OFF AND DEALERSHIP WANTS $125 FOR DIAGNOSTIC & UP TO $600 TO CORRECT ERROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358732October 1, 2010
STEERING
MY 2007 SATURN ION'S POWER STEERING HAS BEGUN TO SHUT ITSELF OFF AT RANDOM TIMES WHILE DRIVING AND IT CAN BE VERY DANGEROUS SINCE THE FEW TIMES IT HAS I HAVE EITHER BEEN ON THE INTERSTATE OR DRIVING ON WINDING ROADS WITHOUT THE ABILITY TO EASILY TURN. ALSO, THE KEY LOCKS UP IN THE IGNITION AND I HAVE TO TURN IT ON, MOVE THE VEHICLE AND TURN IT OFF AGAIN FOR IT TO ALLOW ME TO FULLY TURN OFF AND PULL OUT THE KEY. ALSO THE WHEEL BEARING HAVE BEGUN TO MAKE A LOUD SQUEAKING NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358499September 30, 2010
ELECTRICAL SYSTEM:IGNITION
2007 SATURN ION 2 DOES NOT ALLOW KEY TO PULLED OUT OF IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344393September 27, 2010
SUSPENSION:FRONT:STABILIZER BAR, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
2007 SATURN ION. CONSUMER STATES SEVERAL PROBLEMS WITH VEHICLE *TGW THE LOWER FRONT LOWER CONTROL ARMS AND FRONT SWAY BAR LINKS HAD TO BE REPLACED ON BOTH SIDES. *JB THE MECHANIC STATED THERE WERE PIECES OF THE CONTROL ARM LAYING ON THE FRAME. UPDATED 11/19/10.*JB UPDATED 11/19/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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