Saturn Ion Complaints (2003)
758 consumer complaints on file.
- #10405782June 9, 2011STEERING
TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THE POWER STEERING FAILED WHILE DRIVING 50 MPH WHEN A WARNING LIGHT ILLUMINATED AND A PINGING NOISE WAS HEARD. THE VEHICLE WAS TURNED OFF AND BACK ON IN ORDER FOR THE STEERING TO RESET ITSELF. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR A DIAGNOSTIC TEST AT HER EXPENSE FOR $90. THE CONTACT WAS ALSO ADVISED THAT THE DIAGNOSTIC TEST MAY OR MAY NOT CONFIRM OR DUPLICATE THE FAILURE. THE MANUFACTURER STATED THERE ARE NO RECALLS OR WARRANTIES AND THE VEHICLE SHOULD BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000. UPDATED 07/08/11 *BF UPDATED 08/04/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10405028June 1, 2011STEERING, POWER TRAIN
I WAS TRAVELING APPROXIMATELY 40 MPH WHEN THE POWER STEERING LAMP CAME ON AND THE POWER STEERING FAILED. AFTER PULLING TO THE SIDE OF THE ROAD, AND TURNING THE VEHICLE OFF, I RESTARTED THE VEHICLE AND THE POWER STEERING WAS RESTORED FOR ABOUT 20 MINUTES. THE DAYS FOLLOWING THIS, I ENCOUNTERED SEVERAL POWER STEERING FAILURES UNTIL I HAD THE POWER STEERING BOX REPLACED ON MAY 10, 2011. I RESEARCHED THE INTERNET AND FOUND MANY OTHER 2003 SATURN ION'S OWNERS HAD EXPERIENCED THE SAME FAILURE. I CONTACTED A GM REPRESENTATIVE AND ASKED FOR REIMBURSEMENT. I WAS TOLD THAT THERE WAS NO RECALL FOR THE POWER STEERING FOR MY YEAR AND MAKE OF CAR. I HAD ALSO COMPLAINED ABOUT MY TRANSMISSION BECAUSE I HAD DECLINED REPAIRS ON MY POWER STEERING. WINEGARDEN PONTIAC INFORMED ME THAT THEY WOULD NOT FURTHER CHECK THE CAUSE OF TRANSMISSION PROBLEMS BECAUSE THE POWER STEERING FAILURE PRESENTED A SAFETY CONCERN. I HAD THE POWER STEERING BOX REPLACED AT A COST OF $537.94 MINUS THE $127.00 DIAGNOSIS FEE! I STRONGLY FEEL THAT A RECALL SHOULD BE IN PLACE FOR THE POWER STEERING FAILURE, AND ALL WHO HAD THE PROBLEM CORRECTED OUT OF POCKET, SHOULD BE REIMBURSED AT GM'S EXPENSE. THE POWER STEERING FAILURE HAS CONTRIBUTED TO AN ACCIDENT IN HOUSTON TEXAS! I WOULD NOT LIKE TO HAVE HUMAN LIFE LOST BEFORE THIS PROBLEM IS GIVEN SERIOUS CONSIDERATION! UPDATED 06/08/11 *BF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10403633May 28, 2011VISIBILITY
I AM THE OWNER OF A 2003 SATURN ION AND WAS DRIVING DOWN THE HIGHWAY WHEN IT STARTED RAINING. I HAVE VERY POOR VISIBILITY BECAUSE THE DRIVERS SIDE WIPER BLADE FLEW OFF THE SIDE OF THE WINDSHIELD. I CALLED SATURN ABOUT THIS CONCERN, WAS TOLD I HAVE TO REPLACE IT. IT SHOWS THE CONNECTIVE JOINT ON THE WIPER BROKE LOOSE AND AFTER READING SEVERAL HUNDRED COMPLAINTS ONLINE ABOUT THIS SAME PROBLEM, IT IS APPARENT THAT SATURN KNOWS OF THIS DEFECTIVE PRODUCT, BUT CHARGES HUNDREDS OF DOLLARS TO REPAIR THE PROBLEM. MANY INJURIES AND POSSIBLY DEATH COULD RESULT FROM THIS DEFECT AND I AM VERY UNHAPPY WITH SATURN'S LACK OF CONCERN FOR PUBLIC SAFETY. I CAN ONLY DRIVE MY CAR WHEN IT IS NOT RAINING BECAUSE I CANNOT AFFORD 481.00 TO FIX WHAT SHOULD NOT HAVE BROKEN IN THE FIRST PLACE. THE PLASTIC MOLDING ON THE WINDSHIELD CAVITY IS NOT SUFFICIENT OR SAFE FOR ANY VEHICLE. PLEASE ATTEND TO THIS MATTER BEFORE SOMEONE IS KILLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10397118April 22, 2011VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT ENGAGED THE CRUISE CONTROL BUT THE VEHICLE SUDDENLY ACCELERATED ABRUPTLY WITHOUT WARNING. THE CONTACT THEN APPLIED PRESSURE TO THE BRAKES, MANUALLY DEPRESSED THE CRUISE CONTROL BUTTON AND PRESSED THE CLUTCH TO DISENGAGE THE SYSTEM HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT WAS ABLE TO REMOVE THE VEHICLE FROM THE HIGHWAY AND SHUT THE ENGINE OFF. THE VEHICLE WAS TOWED TO A DEALER WHO PERFORMED A DIAGNOSTIC TEST AND CONFIRMED THAT THE CRUISE CONTROL MODULE HAD FROZE IN ACCELERATION MODE AND DISCONNECTED THE SYSTEM. THE MANUFACTURER TOOK A COMPLAINT ON THE CONTACTS BEHALF AND THE CONTACT WAS AWAITING A RESPONSE. THE CURRENT AND FAILURE MILEAGE WAS 80,051.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10395637April 12, 2011ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2003 SATURN ION II. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED AND THE PASSLOCK WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE ENGINE RESTARTED AFTER WAITING TWENTY MINUTES. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY DETECTED THAT THE FUSE BOX WAS LOOSE. THE TECHNICIAN TIGHTENED THE BOLTS THAT SECURED THE FUSE BOX. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOUR TIMES FOR THE SIMILAR FAILURE. THE DEALER RECOMMENDED THAT THE IGNITION SWITCH BE REPLACED TO RESOLVE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10395295April 8, 2011VISIBILITY
2003 SATURN ION WIPER FAILURE: THE WIPER LINKAGE AKA WIPER TRANSMISSION BROKE WHILE DRIVING DOWN THE HIGHWAY AT 70MPH IN A RAIN STORM. THERE WAS NOT ANY ICE AND THE WIPERS WERE IN GOOD SHAPE. THE WIPER PROCEEDED TO GO OUTSIDE OF THE WINDSHIELD AND NOT RETURN TO THE OFF POSITION. VERY DANGEROUS AND OTHERS HAVE HAD THE SAME PROBLEM. AGAIN THERE WAS NOT ANY ICE INVOLVED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10394207April 4, 2011ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING IN REVERSE APPROXIMATELY 2 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE AND SUDDENLY THE ENGINE WARNING INDICATOR BEGAN TO ILLUMINATE. ALSO, THERE WAS SMOKE EMITTING FROM THE EXHAUST PIPE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE SPARK PLUGS, IGNITION CONTROL MODULE AND COIL. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10394012April 2, 2011ELECTRICAL SYSTEM
HAVING PROBLEMS WITH TURNING OFF CAR. ALOT OF THE TIME MY KEY WON'T BE ABLE TO TURN CAR OFF ALL THE WAY SO MY KEY GETS STUCK. I WILL HAVE TO WAIT MAYBE 10 MINUTES BEFORE I WILL HEAR A CLICK AND FINALLY TURN IT OFF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10394008April 2, 2011VEHICLE SPEED CONTROL
WHEN IT IS COLD I NOTICED THAT MY CAR WILL IDLE UP TO 4 AND WHEN I PUT IT IN DRIVE IT WILL GO REAL FAST EVEN WITH MY FOOT OFF THE GAS. WHEN I TRY TO BRAKE IT IS HARD TO STOP BECAUSE IT JUST WANTS TO GO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10393826March 31, 2011ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START IMMEDIATELY AND IT TOOK APPROXIMATELY FIVE ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BUT THERE WERE NO DIAGNOSTIC CODES DISPLAYED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS 70,165. THE FAILURE MILEAGE WAS APPROXIMATELY 69,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10392982March 26, 2011ELECTRICAL SYSTEM
THE ISSUE IS IN CONNECTION WITH A 2003 SATURN ION. RECENTLY, WHILE DRIVING, THERE APPEARS TO BE A CLICK COMING FROM THE FRONT LEFT SIDE OF THE CAR, MOST LIKELY COMING FROM THE FUSE BOX. IMMEDIATELY FOLLOWING THE CLICK, THERE IS THREE DINGS FOLLOWED BY A MESSAGE ON THE DASH "PWR STR". AFTER THIS HAS OCCURRED, THE VEHICLE LOSES ITS POWER STEERING ABILITIES, CAUSING SIGNIFICANT MORE FORCE TO BE USED WHEN OPERATING THE VEHICLE. TYPICALLY THIS IS FINE WHEN ON A STRAIGHT ROAD BUT OFTEN THIS IS NOT THE CASE AS I DRIVE ON ROADS WITH SHARP CURVES LEADING TO THE RISK OF SIGNIFICANT DANGER IF I WAS TO LOSE POWER STEERING WHILE TAKING ONE OF THESE TURNS. IF THE CAR IS TURNED OFF WHILE IN MOTION AND THEN TURNED ON AGAIN THE POWER STEERING DOES BEGIN TO WORK AGAIN ALTHOUGH OFTEN THE EVENTS OCCUR AGAIN AND THE CAR LOSES POWER STEERING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10390483March 17, 2011STEERING
I WILL BE DRIVING ON THE INTERSTATE (60 MPH OR MORE) AND THE POWER STEERING MESSAGE WILL COME ON THE DASHBOARD AND THE POWER STEERING WILL FAIL. IF YOU SWITCH OFF THE CAR IT WILL COME BACK ON. THIS HAPPENED ONCE OR TWICE 2 YEARS AGO BUT THIS WEEK (MARCH 14-MARCH 17 - SO FAR) IT HAS HAPPENED AT LEAST TWICE A DAY, EVERY DAY. LUCKILY SO FAR, I HAVE BEEN ABLE TO PULL OF THE ROAD AND RESTART THE CAR. I HOPE THAT I WILL NOT BE INVOLVED IN AN ACCIDENT AND WOULD NOT BE ABLE TO STEER THE VEHICLE. I HAVE CALLED SATURN (SERVICE REQ # [XXX]) BUT THEY SAID THERE IS NOTHING THEY CAN DO ABOUT IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10386805March 8, 2011STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE FOLLOWED BY A LOSS OF POWER STEERING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED HER THAT THE STEERING RACK HAD FRACTURED DUE TO INTERNAL DAMAGES. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,950.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10384592February 26, 2011ELECTRICAL SYSTEM
2003 SATURN ION-3 PURCHASED NEW BEGAN NOT STARTING IN 2009. AFTER WAITING APPROXIMATELY 10-15 MINUTES THE CAR STARTS UP. TOOK THE CAR TO A REPAIR SHOP WHERE A DIAGNOSTIC TEST WAS DONE AND THEY COULD NOT FIND A PROBLEM AND COULD NOT REPRODUCE THE CAR NOT STARTING. WENT ON-LINE AND DISCOVERED NUMEROUS COMPLAINTS FROM OTHER SATURN ION OWNERS REGARDING THIS EXACT PROBLEM. WROTE A LETTER AND SENT COPIES OF THESE SAME COMPLAINTS TO GM IN JANUARY 2009. A SERVICE REP. CALLED ME SAYING THEY HAD NO RECALLS FOR THIS PROBLEM AND NOTHING COULD BE DONE ABOUT IT BY GM. STARTING HAVING MANY MORE INCIDENTS OF THE CAR NOT STARTING IN 2010, BUT WAITING THE 10-15 MINUTES AND THE CAR THEN STARTING. SENT AN E-MAIL TO GM REGARDING THIS ISSUE. AGAIN A SERVICE REP. CALLED AND SAID DUE TO THE AGE OF THE CAR I SHOULD TAKE IT TO AN AUTHORIZED DEALER AND THE REPAIR, IF THEY COULD FIND IT, WAS MY RESPONSIBILITY. THIS ISSUE CAN BE QUITE SERIOUS SINCE YOU CANNOT START YOUR VEHICLE AND ARE LEFT SITTING THERE IN CONDITIONS THAT COULD BE DANGEROUS (VERY COLD WEATHER, LATE AT NIGHT, ETC.) LATELY THIS SITUATION HAS HAPPENED 6-8 TIMES IN TWO WEEKS. IT WOULD CERTAINLY HELP IF GM KNOWS ABOUT THIS SITUATION AND WOULD ISSUE A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10384046February 22, 2011ELECTRICAL SYSTEM
2003 SATURN ION IGNITION SWITCH BROKE; BECAME INOPERATIVE & COST $600.00 TO REPAIR & COULD HAVE BEEN ACCIDENT CAUSAL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10379009January 23, 2011SUSPENSION, STEERING
I NEED HELP, I HAVE A 2003 SATURN ION, THE FRONT END IS BROKE. IT SWERVES ALL OVER THE ROAD. THEY RECALLED MANY AND KNOW WHAT THE PROBLEM IS. MINE THEY WILL NOT FIX AND I CAN'T AFFORD TO PAY FOR IT. IT'S VERY UNSAFE AND THEY RECALLED SEVERAL MODELS FOR THE SAME PROBLEM AND WON'T FIX MINE. THE WARRANTY JUST EXPIRED AND I GET NO RESPONSE FROM ANY AGENCY. I JUST BOUGHT THIS CAR A FEW YEARS AGO AND THEY KNOW ITS A FACTORY PROBLEM AND THEY WON'T FIX MY CAR. PLEASE HELP, I'M JUST A HARD WORKING GUY TRYING TO SUPPORT HIS FAMILY. MY WIFE IS DISABLED AND I STRUGGLE TO GET BY AND I CAN'T GET ANY HELP FROM THE CAR COMPANY. UPDATED 01/28/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10378125January 21, 2011VEHICLE SPEED CONTROL
I WAS DRIVING ON HWY AT 60 MPH FOR APPROX 2 HOURS. WHEN FOOT WAS OFF GAS, CAR WOULD MAINTAIN SPEEDS OF 55-60 MPH. EXITED ONTO EXIT RAMP ON RIGHT. EXIT RAMP WAS APPROX 0.4 MILES LONG, SNOW COVERED, AND UPHILL. APPLIED THE BRAKE ON & OFF WHILE APPROACHING THE STOP SIGN AT THE END OF THE EXIT RAMP, CAR SLOWED TO APPROX 20 MPH WITH BRAKE FULLY PRESSED. RPM'S WERE APPROX 4,000 WITH BRAKE FULLY PRESSED. CAR CONTINUED ACCELERATING WITH BRAKE FULLY PRESSED. COULDN'T STOP, BUT WAS ABLE TO TURN LEFT AND CROSS BRIDGE OVER HIGHWAY. TRIED PUTTING FOOT UNDER GAS PEDAL TO SEE IF IT WAS STUCK DOWN, BUT IT WAS NOT DOWN. CONTINUOUSLY TRIED TO BRAKE, BUT COULD NOT SLOW THE CAR TO BELOW 20 MPH EVEN WITH BRAKE FULLY PRESSED. ROADS WERE SNOW COVERED. WENT APPROXIMATELY 0.5 MILES ON PRAIRIEVIEW RD. NO CARS WERE STOPPED AT RED LIGHT ON PRAIRIEVIEW AS I APPROACHED. FULLY PRESSED AND HELD DOWN BRAKE RIGHT BEFORE COMING TO RED STOPLIGHT ON PRAIRIEVIEW RD & OAK ST/US-150. CAR WOULD STILL NOT GO BELOW 15-20MPH. TURNED RIGHT TO AVOID CROSSING INTO ONCOMING TRAFFIC. LOST CONTROL OF THE CAR AND BEGAN SPINNING ON THE SNOW. BRAKE WAS STILL FULLY PRESSED DOWN BUT ACCELERATING AT 3,000 RPM. CAR DID TWO 360'S ON OAK ST/US-150 CROSSING INTO ONCOMING TRAFFIC AND WENT INTO DITCH ON LEFT SIDE OF THE ROAD. CAR WAS STILL ACCELERATING, CAME OUT OF THE DITCH AND BACK INTO ANOTHER 360 ON OAK ST/US-150. THEN CAR WENT INTO THE DITCH ON THE RIGHT SIDE OF THE ROAD. FRONT RIGHT PASSENGER DOOR HIT WOODEN SIGN IN GROUND IN DITCH, KNOCKED IT DOWN, AND RAN IT OVER. CAR DROVE ANOTHER 20-30 FEET IN DITCH AND GOT STUCK IN BOTTOM OF DITCH. BREAK WAS FULLY PRESSED THE ENTIRE TIME CAR WAS OUT OF CONTROL, BUT CAR WAS STILL ACCELERATING. WHEN CAR BECAME STUCK IN DITCH, RPMS WERE STILL AT 3,000. WITH CAR IN PARK IT CONTINUED ACCELERATING AT 3,000 RPMS. TURNED CAR OFF. 5 HOURS LATER BEFORE CAR WAS TOWED, TURNED CAR BACK ON AND RPMS WERE STILL HOLDING ABOVE 2,000 - HAVE VIDEO EVIDENCE OF THIS. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10376572January 13, 2011ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2003 SATURN ION. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE IT FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE FAILURE HAPPENED INTERMITTENTLY AND DOES NOT ALLOW THE CONTACT TO TURN THE VEHICLE ON FOR APPROXIMATELY FORTY FIVE MINUTES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10376390January 12, 2011ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 SATURN ION LEVEL 2 (NA). THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THE IGNITION SWITCH AND PASS LOCK NEEDED TO BE REPAIRED. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE DEALER WAS REPAIRING THE IGNITION SWITCH AND THE ANTI THEFT DEVICE SYSTEM. THE CURRENT MILEAGE WAS APPROXIMATELY 66,000. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10376232January 11, 2011ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE AND ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE EVENTUALLY STARTED AFTER SEVERAL ATTEMPTS. SHE TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER INFORMED HER THAT SHE NEEDED TO REPLACE THE STARTER. THE VEHICLE WAS REPAIRED. SHE ALSO STATED THAT THE KEY WAS GETTING STUCK INSIDE OF THE IGNITION WHICH MADE IT IMPOSSIBLE TO TURN THE VEHICLE OFF OR REMOVE THE KEY FROM THE CYLINDER. THE VEHICLE WAS INSPECTED FOR THAT FAILURE AND INFORMED HER THAT SHE NEEDED TO REPLACE THE IGNITION SWITCH. INSTEAD OF REPLACING THE IGNITION SWITCH DUE TO COST THEY OPTED TO REPROGRAM THE KEY SO THAT SHE COULD REMOVE IT NO MATTER WHAT GEAR THE VEHICLE WAS IN. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 2/23/11 *CN ACCORDING TO THE SERVICE INVOICE, THE VEHICLE NEEDED A NEW SHIFTER WHICH WAS CAUSING THE KEY TO BECOME STUCK IN THE IGNITION. UPDATED 06/20/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0