Saturn Ion Complaints (2004)

898 consumer complaints on file.

#10585921May 5, 2014
ELECTRICAL SYSTEM
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH PROBLEMS. *SMD THE CONSUMER STATED HIS VEHICLE FLIPPED TWO TIMES AND SLID SEVERAL FEET. THE KEY WAS TOWED A JUNK YARD, WHERE THE KEY WAS STILL STUCK IN THE IGNITION. THE VEHICLE WAS TOTALED. THE CONSUMER SUFFERED SERIOUS INJURIES. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10586617May 5, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586008May 1, 2014
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585736April 30, 2014
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ALONG AND SUDDENLY, THE POWER STEERING STOPPED WORKING. WAS IN THE PASSING LANE MOVING BACK INTO THE TRAVEL LANE WHEN WITHOUT WARNING THERE WAS NO POWER STEERING. NO ALARMS WENT OF WARNING ME SOMETHING WAS NOT WORKING PROPERLY. I WAS ABLE TO GET OFF THE HIGHWAY BUT HAD A HARDER TIME MAKING TURNS ON THE SIDE STREETS. I HAVE NEVER BEFORE HEARD OF THE PROBLEMS THAT ARE SUDDENLY AFFECTING MY CAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585752April 30, 2014
STEERING
HAVING TROUBLE WITH STEERING, SOMETIMES WANT STEER. IT IS PARKED FEAR OF DRIVING IT!! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584849April 28, 2014
ELECTRICAL SYSTEM
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED AFTER SEVERAL YEARS OF EXPERIENCING PROBLEMS WITH THE VEHICLE. SHE WAS FORCED TO FIGURE OUT AND PAY FOR THE PROBLEM ON HER OWN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585033April 26, 2014
ELECTRICAL SYSTEM, STEERING
SHORTLY AFTER STARTING ON A VERY COLD WINTER DAY, AT LOW SPEED AND WITH THE BATTERY LIKELY LOW FROM STARTING THE CAR THE POWER STEERING WARNING CHIMED AND THE CAR BECAME VERY DIFFICULT TO CONTROL. THE PROBLEM HAS NOT RECURRED SINCE THEN (EVEN A FEW HOURS LATER WITH THE CAR WARMED UP AND BATTERY FULLY CHARGED), BUT THE TEMPERATURE HAS BEEN SIGNIFICANTLY HIGHER AND I REPLACED THE BATTERY WITH A BETTER ONE. THE BATTERY HAD TESTED GOOD AT THE LAST OIL CHANGE/SERVICE/INSPECTION, BUT WAS NEAR THE END OF ITS LIFE EXPECTANCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585111April 26, 2014
VISIBILITY/WIPER
MY CONCERN IS IN RELATION TO THE ONGOING MALFUNCTION OF THE WINDSHIELD WIPER SYSTEM AS A WHOLE. I HAVE NOT A HAD PROPER FUNCTIONING WINDSHIELD WIPER SYSTEM SINCE 2011 WHEN THE PROBLEM BEGAN. FIRST OCCURRENCE WAS WHILE DRIVING APPROX 40MPH ON THE INTERSTATE DURING A MODERATE SNOWFALL WHEN THE DRIVER SIDE WIPER ARM SEEMED TO GO OFF TRACK AND FORCEFULLY OVEREXTEND TO THE LEFT, COMPLETELY OFF OF THE WINDSHIELD. IT STAYED IN THAT POSITION UNTIL I COULD PULL OVER AND PLACE THE WIPER BACK ONTO THE WINDSHIELD. IT'S NOT BEEN RESOLVED AS THE ASSESSMENTS HAVE BEEN CONFLICTING, I.E. LOOSE BOLT/NUT, NEEDS NEW MOTOR, OR REPLACE ENTIRE SYSTEM. I HAD BOTH BLADES TIED TOGETHER SO THEY WOULD STAY ON COURSE BUT THAT HAD ITS OWN EFFECT ON THE PASSENGER SIDE WIPER ARM. IT'S BECOME SO BAD THAT I CANNOT DRIVE IN THE RAIN/SNOW DUE TO NO VISIBILITY WITH INEFFECTIVE WIPER. I'VE SEEN OTHER COMPLAINTS OF THIS SAME ISSUE AND JUST WANT TO KNOW HOW TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584592April 24, 2014
STEERING, ELECTRICAL SYSTEM
I WAS DRIVING ON DRY ROADS DURING THE DAYTIME BELOW THE SPEED LIMIT, WHEN THE POWER STEERING LIGHT CAME ON. THE WHEEL LOCKED, AND I WAS UNABLE TO STEER THE CAR. I PULLED TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF AND BACK ON. IT RESTARTED WITHOUT INCIDENT. 3 YEARS LATER, THE SAME EVENT OCCURRED WITHOUT CAUSING AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584682April 24, 2014
ELECTRICAL SYSTEM, AIR BAGS
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
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10584491April 23, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND14V171000 (ELECTRICAL SYSTEM) BUT WAS ADVISED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED TWO SEPARATE RECALL NOTICES AND HAD STILL BEEN WAITING FOR THE RECALL REPAIRS. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIME FRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584199April 22, 2014
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE TURNING AT APPROXIMATELY 15 MPH, THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V153000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583723April 20, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES, STEERING
ABOUT THREE YEARS AGO IS WHEN I HAD MY FIRST PROBLEM WITH SPEED ACCELERATION WITH MY SATURN. I LEFT WORK AND TURNED ON MY CAR AND STARTED TO DRIVE AN HOUR TO GO HOME ALL THE SUDDEN MY CAR BEGAN TO ACCELERATE AND I WASN'T PRESSING THE GAS. MY VEHICLE CONTINUED TO ACCELERATE AND I HAD TO KEEP MY FOOT ON THE BRAKE TO SLOW THE VEHICLE DOWN AND IT WAS STILL ACCELERATING. I HAD TO PULL OVER ON THE SIDE OF THE ROAD AND POP MY CAR INTO NEUTRAL GOING APPROXIMATELY 70MPH. I SOMEHOW MANAGED TO GET HOME BUT MY CAR CONTINUED TO ACCELERATE WITHOUT ME PRESSING ON THE GAS. WHEN I WOULD TURN THE VEHICLE ON WHILE IT WAS STILL IN PARK THE RPM'S WOULD GO CRAZY AS IF I HAD MY FOOT ON THE GAS PEDAL. I IMMEDIATELY CONTACTED MY AUTO SHOP WHO INDICATED THAT THEY COULD NOT FIND ANYTHING WRONG WITH MY VEHICLE. I HAVE HAD SEVERAL INCIDENTS SINCE THEN AND ENDED UP CRASHING EARLIER THIS YEAR. MY VEHICLE SPED UP ON A SNOWY ROAD AND I LOST COMPLETE STEERING FOR MY VEHICLE, I NEARLY ROLLED MY CAR AND CRASHED HEAD ON INTO A SNOW BANK. MY AIR BAGS NEVER DEPLOYED, AFTER I CONTACTED MY INSURANCE COMPANY THEY WERE SURPRISED WITH THE AMOUNT OF FRONT END DAMAGE I HAD ON MY VEHICLE THAT MY AIRBAGS SHOULD HAVE DEPLOYED BUT THEY DID NOT. I KNOW OTHERS ARE HAVING THE SAME ISSUES WITH THE VEHICLE ACCELERATING WITH NO APPLICATION OF THE GAS PETAL AND THE BRAKE PEDAL DOES LITTLE OR NOTHING TO STOP OR SLOW THE VEHICLE DOWN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10582779April 17, 2014
ELECTRICAL SYSTEM, AIR BAGS, STEERING
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE ISSUES, AIR BAG MALFUNCTION AND SEVERAL OTHER VEHICLE PROBLEMS. *SMD THE CONSUMER STATED HER DAUGHTER WAS INVOLVED IN 3 ACCIDENTS. HER DAUGHTER LOST POWER AND THE VEHICLE STALLED. WHEN HER DAUGHTER HIT THE OTHER VEHICLE, THE AIR BAGS DID NOT DEPLOY. HER DAUGHTER WAS INJURED. ALSO, THE CONSUMER HAD DIFFICULTY STEERING THE VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10583021April 16, 2014
ELECTRICAL SYSTEM:IGNITION
CAR WILL NOT START BECAUSE THE IGNITION WILL NOT READ THE KEY. IT TAKES 15 MINUTES JUST WAITING, WITH THE KEY OUT, THEN WHEN TRYING AGAIN IT DOES READ THE KEY AND THE CAR STARTS. THIS IS NOT THE FIRST TIME AS IT HAS BEEN GOING ON FOR THE LAST EIGHT (8) YEARS FOR ME WITH HUNDREDS OF OTHERS WITH THE SAME PROBLEM! I HAVE TAKEN THE CAR TO DEALERSHIPS AND GARAGE WORKERS. EACH PLACE SAYS THE CAR IS FINE, NOTHING WRONG. IT SEEMS THAT GM KNEW SOMETHING WAS WRONG SINCE 2003 AND GM LATER TOLD DEALERSHIPS SO DEALERSHIPS KNEW AND NO ONE DID ANYTHING. WELL, GM HAS FINALLY MADE THE STATEMENT THAT SOMETHING IS WRONG WITH THE IGNITION SYSTEM AND KEYS - FINALLY. ONE BIG QUESTION IS WHY DID IT TAKE SO LONG FROM NHTSA TOO! NHTSA IS TO MAKE SURE PEOPLE ARE SAFE BUT YOU HAVE BEEN VERY "LATE" TOO. I BLAME BOTH GM AND NHTSA THAT IT HAS TAKEN TOO LONG. GM CAN BE FINED BECAUSE OF BEING LATE CORRECTING THE ERRORS. CAN NHTSA BE FINED FOR THE SAME REASON - LATE MAKING A COMPANY CORRECTING ERRORS! IT SEEMS THAT NO ONE WOULD LESSON TO THE DRIVERS AND/OR OWNERS WITH THE SAME PROBLEMS - NOT GM AND NOT NHTSA. YOU ARE ASKING GM WHY IT HAS TAKEN SO LONG. CAN YOU LET US KNOW WHY NHTSA WAS LATE TOO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578703April 10, 2014
ELECTRICAL SYSTEM, AIR BAGS
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO FAULTY IGNITION PROBLEMS. *SMD THE CONSUMER STATED HE EXPERIENCED NUMEROUS PROBLEMS WITH THE IGNITION, IN THE 3 YEARS HE HAS OWNED THE VEHICLE. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START. THE DEALER WOULD ALWAYS CLAIM, THERE WAS NOTHING WRONG WITH THE PASSLOCK SYSTEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577668April 8, 2014
ELECTRICAL SYSTEM, AIR BAGS
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WOULD NOT START. THE PROBLEM HAS BEEN GOING ON FOR YEARS. ACCORDING TO THE LATEST INVOICE, THE TECHNICIAN FOUND THE KEY BINDING IN THE HOUSING. THE IGNITION CYLINDER WAS REPLACED. THE BATTERY WAS REPLACED 3 TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578101April 7, 2014
VEHICLE SPEED CONTROL
MY FIANCE AND I WERE DRIVING DOWN THE ROAD ABOUT 40 45 MPH AND THE LIGHT UP AHEAD CHANGED YELLOW TO RED JUST BEFORE I COULD COME TO A COMPLETE STOP, MY CAR ACCELERATED I HELD BOTH FEET ON THE BRAKE AND THE CAR KEPT WANTING TO INCH FORWARD ITSEEMED AS IF I HELD THE GAS PEDAL DOWN TO THE FLOOR I GOT WITHIN 2 OR 3 FEET FROM THE CAR IN FRONT OF ME OUT OF INSTINCT I QUICKLY PUT THE CAR IN NEUTRAL AND SHUT IT OFF HAD I NOT I WOULD HAVE REAR ENDED THE CAR IN FRONT OF ME I THEN WAITED A MINUTE OR TWO TOPS PUT IT IN PARK AND STARTED IT, IT ACTED NORMAL I THOUGHT MAYBE THERE WAS AND OBJECT OR SOMETHING THAT MAY HAVE SLIPPED BY MY FEET WHILE DRIVING OR MY FLOOR MAT MOVED THERE WAS NOTHING THERE .THERE HAS BEEN OTHER TIMES LIKE RIGHT AFTER STARTING IT UP IT REVS TO THE HIGHEST RPM POSSIBLE AS IF ITS GOING TO BLOW UP I HURRY AND SHUT IT OFF WAIT A FEW MINUTES AND TRY AGAIN, AND ANOTHER TIME I DROVE ABOUT 2 MILES GOING DOWN THE ROAD AT 45 MPH AS IF I HAD CRUISE CONTROL ON WHEN MY CAR DOESN'T HAVE THAT FEATURE WHICH IS REALLY SCARY I DON'T KNOW WHAT TO DO PLEASE HELP THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577593April 5, 2014
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
WHILE DRIVING MY CAR ON MULTIPLE OCCASIONS I HAVE LOST THE ABILITY TO CONTROL THE STEERING WHEEL. ALSO, I HAVE EXPERIENCED MY CAR TURNING OFF WHILE DRIVING WHICH THANKFULLY HAS A RECALL ON IT BUT I WANT THE POWER STEERING TO BE RECALLED AS WELL BECAUSE IT HAS CAUSED AN ACCIDENT AND MULTIPLE NEAR MISSES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10577152April 3, 2014
STEERING
MY HUSBAND WAS DRIVING OUR 2004 SATURN ION DOWN A HILL AND THE POWER STEERING WENT OUT ON THE CAR. HE COULD NOT STOP AND HAD EXTREME DIFFICULT STEERING THE VEHICLE. WE CRASHED INTO A TELEPHONE POLE. I FRACTURED MY C-2 AND MY SHOULDER AND ALSO DISLOCATED MY SHOULDER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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