Saturn Ion Complaints (2004)

898 consumer complaints on file.

#10596406June 5, 2014
VEHICLE SPEED CONTROL, ENGINE
TURNED VEHICLE ON AFTER SITTING FOR ABOUT 8 HOURS IN PARKING LOT, THE CAR REVVED UP TO ABOUT 4,000RPM WHICH IS UNUSUALLY HIGH. I WAITED FOR THE CAR TO CALM DOWN AND WHEN IT DID, I PUT THE CAR INTO GEAR TO DRIVE. MY CAR LUNGED FORWARD AND WITHOUT PUSHING THE GAS PEDAL, MY CAR ACCELERATED AND EVENTUALLY MADE IT TO 40MPG THROUGH THE PARKING LOT BEFORE I HAD TO HIT MY BRAKE TO AVOID A COLLISION. THIS AS OCCURRED INTERMITTENTLY OVER THE PAST YEAR; APPROXIMATELY 3 OR 4 TIMES A MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595868June 3, 2014
ELECTRICAL SYSTEM
I AM VERY FRUSTRATED AT THE PACE OF THE RECALL FOR THE SATURN ION, RECALLS 14V047 AND 14V171. I'VE CONTACTED THE LOCAL DEALER SEVERAL TIMES AND CALLED THE GM CUSTOMER ASSISTANCE LINE WITH NO SATISFACTION. THERE HAVE BEEN NO PARTS AVAILABLE FOR MONTHS AND I'VE BEEN TOLD THAT THERE IS A POSSIBILITY THAT SOME MIGHT BE AVAILABLE IN 4 WEEKS. THIS IS NOT SATISFACTORY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595464June 2, 2014
STEERING:ELECTRIC POWER ASSIST SYSTEM, STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLES POWER STEERING FAILED AFTER TRYING TO REVERSE FROM A DRIVE WAY. THE VEHICLE WAS DIFFICULT TO STEER. THE POWER STEERING LIGHT ILLUMINATED ON THE DASH BOARD FOLLOWED BY A WARNING CHIME THROUGHOUT THE VEHICLE. THE VEHICLE WAS NOT DRIVEN SINCE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO REMEDY. THERE WAS NO DIAGNOSIS COMPLETED ON THE VEHICLE. THE FAILURE MILEAGE WAS 114,000 AND THE CURRENT MILEAGE WAS 114.000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595468June 2, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAD NOT BEEN CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595499June 2, 2014
STEERING:RACK AND PINION, VISIBILITY:WINDSHIELD WIPER/WASHER, ELECTRICAL SYSTEM, EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TL * THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A LOUD NOISE WHENEVER SHE MADE A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE WINDSHIELD WIPER MALFUNCTIONED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 89,447. UPDATED 08/19/14*LJ THE CONSUMER STATED SHORTLY AFTER PICKING THE VEHICLE UP FROM THE DEALER, THEY KEY BECAME STUCK IN THE IGNITION AND THE VEHICLE WOULD NOT TURN OFF ALL OF THE ELECTRICAL SWITCHES STARTED GOING HAYWIRE , ALONG WITH DIFFERENT WARNING SIGNS.. THE CONSUMER RETURNED TO THE DEALER, WHERE AN INSPECTION REVEALED THE SOLENOID WAS DAMAGED. A MONTH PRIOR, THE IGNITION SWITCH WAS REPLACED. ALSO, WHEN THE CONSUMERS SON ATTEMPTED TO USE THE JACK, TO CHANGE THE TIRE, THE JACK BENT AND THE VEHICLE ALMOST COLLAPSED ON HER SON'S FOOT. UPDATED 11/19/14 UPDATED 8/30/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595550June 2, 2014
ELECTRICAL SYSTEM
AROUND '06, THE KEY STARTED STICKING AND YOU COULD NOT EITHER START THE CAR (I'VE HAD SEVERAL TOWS), OR COULD NOT GET THE KEY OUT OF THE CAR (IT WAS STUCK ON LOCKED). I GOT IT FIXED ON 2/13 07 WITH A NEW IGNITION SWITCH AT A SATURN DEALER. IT NEVER REALLY WORKED CORRECTLY. IT KEPT DOING THE SAME THING, SO I TOOK IT INTO THE DEALER IN MAY OF 2012. THEY PUT IN A "BCM"?? AND REPROGRAMMED. STILL DID THE SAME THING. THEN A FEW MONTHS AGO, I HEARD ABOUT THE RECALL PROGRAM. I GOT MY CAR FIXED FOR THE RECALL ON 4/15/14. MY CLAIM FOR PAYING $700 IN MAY OF 2012 WAS DENIED. MY CAR STILL STICKS WHEN TRYING TO START, OR TRYING TO GET THE KEY OUT OF THE IGNITION. I THINK THIS WHOLE THING IS YOUR FAULT. I WANT TO BE REIMBURSED FOR THE $700 I SPENT IN MAY, AND GET MY CAR IN AGAIN AND GET IT FIXED ONCE AND FOR ALL!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595379June 1, 2014
STEERING, ELECTRICAL SYSTEM
MY SATURN HAS HAD PROBLEMS WITH THE A/C UNIT THE DIAL HAS GOTTEN TO WERE IT WON'T WORK AND THE DEFROST DOESN'T WORK. IT HAS BEEN LIKE THAT FOR ABOUT 7 YRS. MY HAS CAR HAS CUT OFF ON ME TWICE. ONCE THIS YEAR AND LAST YEAR. NOW THE MOST RECENT ONE WAS ON APRIL 25 2014. IT WAS AROUND 3:30 PM. HERE IN RICHMOND VA IT WAS A REALLY BAD THUNDER AND LIGHTING STORM. I STARTED TO SMELL A BURNING SMELL, THE BRAKES WERE ACTING STRANGE I WAS ABLE TO STOP AT STOP LIGHT AND WHILE I WAS A RED LIGHT I HEARD A HIGH PITCHED BEEPING SOUND AND THE WARNING LIGHTS CAME ON. MY CAR WAS TOWED. AND THE HENRICO COUNTY BEAT AAA TO PULL IT TO ROYAL CHEVY. THE COPS HAD MY PLACED AT IMPOUND LOT. AND I FINALLY DID IT TOWED TO ROYAL CHEVY ON APRIL 26 2014. ROYAL CHEVY HAS AGREED TO PAY FOR MY RENTAL. I SAW ON THIS WEBSITE THERE ARE 10 RECALLS ON HERE AND GM HAS ONLY TOLD ME ABOUT 2 OF THE RECALLS NOT OF THE OTHER 8. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594772May 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT AFTER HAVING REPAIRS PERFORMED FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), THE VEHICLE FAILED TO START AND AFTER NUMEROUS ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED THREE TIMES AND THE BATTERY LIGHT, THE OIL PRESSURE, THE AIR BAG AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594246May 27, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGTION SWITCH AND WAS UNABLE TO RELEASE. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIRED THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 126,184.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594307May 27, 2014
ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY CAR WAR JUST REPAIRED FOR THE RECALL IGNITION, HOWEVER, IT IS STILL NOT WORKING RIGHT. NOT ONLY THAT, BUT THE POWER STEERING IS GOING OFF AND ON. THE POWER STEERING WENT OFF TWICE ON MY WAY HOME AFTER I PICKED IT UP FROM THE DEALER, ALMOST CAUSING AN ACCIDENT. I HAD TO PULL TO THE SIDE OF THE ROAD TWICE. I CONTACTED THE DEALER, BUT THEY SHOW NOTHING ON THE POWER STEERING. THIS IS THE ONLY VEHICLE MY FAMILY HAS, AND I'M AFRAID TO DRIVE THE CAR. IT IS NOT SAFE! I HAVE HAD FILES OPEN SINCE 2008 ABOUT THE POWER STEERING, AND OTHER ISSUES. SATURN IS AWARE OF THE ISSUES. I HAVE HAD TO HAVE THE POWER STEERING REPLACED TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592642May 20, 2014
ELECTRICAL SYSTEM, STEERING
I RECEIVED RECALLS BEGINNING IN APRIL 2014 REGARDING THE IGNITION SWITCH, THEN ONE REGARDING THE IGNITION CYLINDER. BOTH RECALLS HAVE CAUSED INJURY OR DEATH. I NOW UNDERSTAND THAT THERE IS ALSO A RECALL ON THE POWER STEERING. (3 OPEN RECALLS IN ALL) I CONTACTED MY LOCAL CHEVROLET DEALER AS INSTRUCTED ON APRIL 18TH AND HAVE BEEN BACK AND FORTH WITH BOTH THE DEALERSHIP AND SATURN CUSTOMER ASSISTANCE @ 800-553-6000. I WAS ISSUED A CASE# 71-1300074576 BUT MY FAMILY IS STILL DRIVING THE CAR. WE DON'T FEEL SAFE DRIVING THE CAR BUT WAS TOLD THAT THERE WAS NO ROOM TO LEAVE IT AT THE DEALERSHIP SO I HAVE TO WAIT UNTIL JUNE. THIS IS UNACCEPTABLE! I UNDERSTAND THAT A LOANER CAN BE PROVIDED. I WANT TO DROP THE CAR OFF SOMEWHERE AND PICK UP A SAFE VEHICLE FOR MY FAMILY TO DRIVE UNTIL THE REPAIRS CAN BE MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592804May 20, 2014
STEERING, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN I START MY CAR I GET A MESSAGE THAT DAYS POWER STEERING SERVICE VEHICLE. THAT I LOOSE ALL DASH LIGHTS OCCASIONALLY RADIO AND AIR I DO NOT REGAIN POWER STEERING OR LIGHTS FOR ABOUT 5-10 MINUTES. I CAN HEAR A CHANGE IN THE ENGINE WHEN IT IS REGAINED. ONCE IT'S DONE I CAN DRIVE PERFECTLY NORMAL. MY CHECK ENGINE LIGHT IS ON AND OFF. WHEN I TURN MY CAR OFF THE LIGHTS ARE THERE DURING THE FIT AND OFF WHEN THE CAR IS ON. ALL THE CODES THROWN ARE ELECTRICAL. HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588290May 14, 2014
STEERING:ELECTRIC POWER ASSIST SYSTEM, STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE TRAVELING 40 MPH THE POWER STEERING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 1,000. THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588382May 14, 2014
STEERING
THIS HAS HAPPENED INTERMITTENTLY BEFORE, BUT THIS TIME I LOST THE POWER STEERING ROUNDING A BEND. TOOK IT TO MY MECHANIC AND I NEEDED THE ENTIRE THING REPLACED FOR 800.00, QUOTED 1200.00 AT A DEALER. I CALLED GM AND DESPITE THE GM WEBSITE STATING RECALL OF "SATURN ION ALL MODEL YEARS 2004-2007" FOR LOSS OF POWER STEERING POSTED ON 3/31/14, I WAS TOLD MINE WASN'T INCLUDED BECAUSE I HAVE A 2004 SATURN ION 2. WHAT DOES THAT MEAN? DOESN'T "ALL MODEL YEARS" PERTAIN TO THE ION 1, 2, AND 3????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587860May 12, 2014
STEERING
WHILE PARKING POWER STEERING LOCKED UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587589May 10, 2014
ENGINE, ELECTRICAL SYSTEM
DRIVING ON THE FLORIDA TURNPIKE NORTHBOUND ON MY WAY TO WORK ON MAY 6, 2014, GOING ABOUT 55 MPH, WHEN THE CAR TURNED OFF WHILE IN THE CENTER LANE. I HAD FOLLOWED ALL THE PROCEDURES THAT GM INSTRUCTED FOR RECALL #14V-047 USING THE KEY WITHOUT RING OUR ADDITIONAL KEYS. I HAVE BEEN DEALING WITH THIS ISSUE SINCE THE DAY OF PURCHASE BACK IN 2007. I HAVE PRESENTED THIS ISSUE TO THE DEALER NUMEROUS TIMES. FORTUNATELY, I WAS ABLE TO STOP THE CAR SAFELY, REMOVE THE KEY, PLACED IT BACK IN THE IGNITION AND THE CAR STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587433May 9, 2014
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE STEERING WHEEL BECAME HARD TO TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 128,000 AND THE CURRENT MILEAGE WAS 133,720.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587464May 9, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAD NOT BEEN CONTACTED. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587070May 7, 2014
ENGINE
I HAVE TAKEN THIS CAR IN SEVERAL TIMES FOR THE SAME REASON... IDLE STICKS THEN IT SHUTS DOWN COMPLETELY OR IT WILL JUST CUT OFF WHILE I'M DRIVING IT. THE SATURN REPAIR SHOP COULDN'T FIND ANYTHING WRONG. I PAID FOR THIS 3 TIMES AND GAVE UP. I'VE ALSO HAD MY IGNITION REPAIRED ALREADY SO THIS RECALL DOES ME NO GOOD. I'VE ALREADY PAID FOR IT. NOW MY TIMING CHAIN BROKE AND I HAVE A CRACKED SEAL IN MY ENGINE. THERE WAS A RECALL FOR THIS TOO BUT THE YEAR OF MY CAR WAS NOT INCLUDED IN THAT RECALL.... I SPOKE WITH GM AND THEY'RE TELLING ME THAT MY 100,000 MILE OR 10 YR WARR. STOPPED NOVEMBER 2013. I BOUGHT THIS MAY, 2004 SO I THINK 10 YEARS WOULD BE MAY OF 2014. IS THERE ANYWAY TO GET MY MONEY BACK AND THEM PAY FOR THE TIMING CHAIN? SIGNED: ANGRY CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587083May 7, 2014
POWER TRAIN, SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, SHE ATTEMPTED TO DEPRESS THE CLUTCH PEDAL BUT NOTICED THAT THE PEDAL HAD RAISED EIGHT INCHES FROM WHERE IT NORMALLY WAS, PREVENTING HER FROM SHIFTING GEARS. THE CONTACT MENTIONED THAT THE VEHICLE EVENTUALLY STALLED AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE CLUTCH PEDAL WAS FRACTURED. AS A RESULT, THE MASTER CYLINDER, SLAVE CYLINDER AND THE CLUTCH PEDAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 77,362 AND THE CURRENT MILEAGE WAS 79,810.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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