Ram Promaster City Service Bulletins (2017)

235 manufacturer communications on file.

June 28, 2017•Document ID: 10138872
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
9003749
Date Added:
June 4, 2018
Manufacturer:
JEEP
Summary
RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.
Associated Products (27)
2017 Chrysler 200 2017 Chrysler 300 2017 Chrysler 300C 2017 Chrysler Pacifica 2017 Chrysler Town and Country 2017 Dodge Challenger 2017 Dodge Charger 2017 Dodge Durango 2017 Dodge Grand Caravan 2017 Dodge Journey 2017 Dodge Viper 2017 Fiat 124 Spider 2017 Fiat 500 2017 Fiat 500e 2017 Fiat 500X 2017 Jeep Cherokee 2017 Jeep Compass 2017 Jeep Grand Cherokee 2017 Jeep Patriot 2017 Jeep Renegade+ 7 more
Associated Documents
- Download MC-10138872-0001.pdf↗
June 21, 2017•Document ID: 10219841
Service Bulletin/Repair Instructions
SEAT BELTS
Mfr Comm. #:
9003737
Date Added:
September 15, 2022
Manufacturer:
RAM
Summary
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Associated Products (6)
2017 Fiat 500 2017 Ram Promaster City 2016 Fiat 500 2016 Ram Promaster City 2015 Fiat 500 2015 Ram Promaster City
Associated Documents
- Download MC-10219841-0001.pdf↗
June 21, 2017•Document ID: 10138866
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
9003737
Date Added:
June 4, 2018
Manufacturer:
ALFA
Summary
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet fortechnician use.
Associated Products (8)
2017 Fiat 124 Spider 2017 Fiat 500 2017 Fiat 500e 2017 Ram Promaster City 2016 Fiat 500e 2016 Ram Promaster City 2015 Fiat 500e 2015 Ram Promaster City
Associated Documents
- Download MC-10138866-0001.pdf↗
June 21, 2017•Document ID: 10138863
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
9003357
Date Added:
June 4, 2018
Manufacturer:
FIAT
Summary
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - [email protected] Ron Dallison Cell (248-292-9510) [email protected] Joe Lovell Cell (734) 309-6467 - [email protected] If a response is not received within 15 mins, then proceed with the necessary repair.
Associated Products (57)
2017 Chrysler 200 2017 Chrysler 300 2017 Chrysler 300C 2017 Chrysler Pacifica 2017 Chrysler Town and Country 2017 Dodge Challenger 2017 Dodge Charger 2017 Dodge Durango 2017 Dodge Grand Caravan 2017 Dodge Journey 2017 Dodge Viper 2017 Fiat 124 Spider 2017 Fiat 500 2017 Fiat 500e 2017 Fiat 500X 2017 Jeep Cherokee 2017 Jeep Compass 2017 Jeep Grand Cherokee 2017 Jeep Patriot 2017 Jeep Renegade+ 37 more
Associated Documents
- Download MC-10138863-0001.pdf↗
June 14, 2017•Document ID: 10219831
Service Bulletin/Repair Instructions
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Mfr Comm. #:
9003413
Date Added:
September 15, 2022
Manufacturer:
JEEP
Summary
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Associated Products (86)
2017 Alfa Romeo Stelvio 2017 Chrysler 200 2017 Chrysler 300 2017 Chrysler 300C 2017 Chrysler Pacifica 2017 Chrysler Town and Country 2017 Dodge Challenger 2017 Dodge Charger 2017 Dodge Durango 2017 Dodge Grand Caravan 2017 Dodge Journey 2017 Dodge Viper 2017 Fiat 124 Spider 2017 Fiat 500 2017 Fiat 500e 2017 Fiat 500X 2017 Jeep Cherokee 2017 Jeep Compass 2017 Jeep Grand Cherokee 2017 Jeep Patriot+ 66 more
Associated Documents
- Download MC-10219831-0001.pdf↗
June 14, 2017•Document ID: 10138856
Service Bulletin/Repair Instructions
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Mfr Comm. #:
9003413
Date Added:
June 4, 2018
Manufacturer:
ALFA
Summary
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Associated Products (85)
2017 Chrysler 200 2017 Chrysler 300 2017 Chrysler 300C 2017 Chrysler Pacifica 2017 Chrysler Town and Country 2017 Dodge Challenger 2017 Dodge Charger 2017 Dodge Durango 2017 Dodge Grand Caravan 2017 Dodge Journey 2017 Dodge Viper 2017 Fiat 124 Spider 2017 Fiat 500 2017 Fiat 500e 2017 Fiat 500X 2017 Jeep Cherokee 2017 Jeep Compass 2017 Jeep Grand Cherokee 2017 Jeep Patriot 2017 Jeep Renegade+ 65 more
Associated Documents
- Download MC-10138856-0001.pdf↗
June 7, 2017•Document ID: 10219830
Service Bulletin/Repair Instructions
VISIBILITY:WINDSHIELD WIPER/WASHER
Mfr Comm. #:
9003109
Date Added:
September 15, 2022
Manufacturer:
RAM
Summary
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Associated Products (183)
2018 Alfa Romeo 4C 2018 Alfa Romeo Stelvio 2018 Chrysler 200 2018 Chrysler 300 2018 Chrysler Pacifica 2018 Chrysler Town and Country 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Dodge Grand Caravan 2018 Dodge Journey 2018 Fiat 124 Spider 2018 Fiat 500 2018 Fiat 500X 2018 Jeep Cherokee 2018 Jeep Compass 2018 Jeep Grand Cherokee 2018 Jeep Patriot 2018 Jeep Renegade 2018 Jeep Wrangler+ 163 more
Associated Documents
- Download MC-10219830-0001.pdf↗
June 7, 2017•Document ID: 10138855
Service Bulletin/Repair Instructions
VISIBILITY:WINDSHIELD WIPER/WASHER
Mfr Comm. #:
9003109
Date Added:
June 4, 2018
Manufacturer:
CHRYSLER
Summary
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Associated Products (77)
2018 Alfa Romeo Stelvio 2018 Chrysler 200 2018 Chrysler 300 2018 Chrysler Pacifica 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Dodge Grand Caravan 2018 Dodge Journey 2018 Jeep Cherokee 2018 Jeep Compass 2018 Jeep Grand Cherokee 2018 Jeep Renegade 2018 Jeep Wrangler 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City+ 57 more
Associated Documents
- Download MC-10138855-0001.pdf↗
March 31, 2017•Document ID: 10140015
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
D-17-12
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
Shop Certification Program Guidelines
Associated Products (49)
2019 Ram 1500 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2017 Ram Promaster City 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2016 Ram ProMaster 3500 2016 Ram Promaster City+ 29 more
Associated Documents
- Download MC-10140015-0001.pdf↗
March 29, 2017•Document ID: 10217528
Service Bulletin/Repair Instructions
VEHICLE SPEED CONTROL; SEATS; SUSPENSION
Mfr Comm. #:
9003534
Date Added:
August 8, 2022
Manufacturer:
RAM
Summary
FRT and Cargo Door Latches and External Handles. External handle non functional due to latch cable link coming off the handle. Latch Binding/external handle binding. Before replacing dealer should call/contact Mario Cano at cell (248) 705-7876 or Carlos Dominguez at cell (248) 494-1534
Associated Products (3)
2017 Ram Promaster City 2016 Ram Promaster City 2015 Ram Promaster City
Associated Documents
- Download MC-10217528-0001.pdf↗
March 29, 2017•Document ID: 10217524
Service Bulletin/Repair Instructions
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Mfr Comm. #:
9003696
Date Added:
August 8, 2022
Manufacturer:
ALFA ROMEO
Summary
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Associated Products (112)
2018 Alfa Romeo 4C 2018 Alfa Romeo Stelvio 2018 Chrysler 200 2018 Chrysler 300 2018 Chrysler Pacifica 2018 Chrysler Town and Country 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Dodge Grand Caravan 2018 Dodge Journey 2018 Fiat 124 Spider 2018 Fiat 500 2018 Fiat 500X 2018 Jeep Cherokee 2018 Jeep Compass 2018 Jeep Grand Cherokee 2018 Jeep Patriot 2018 Jeep Renegade 2018 Jeep Wrangler+ 92 more
Associated Documents
- Download MC-10217524-0001.pdf↗
March 29, 2017•Document ID: 10140010
Service Bulletin/Repair Instructions
EQUIPMENT; STRUCTURE:BODY:ROOF AND PILLARS
Mfr Comm. #:
31115
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
Associated Products (49)
2019 Ram 1500 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2017 Ram Promaster City 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2016 Ram ProMaster 3500 2016 Ram Promaster City+ 29 more
Associated Documents
- Download MC-10140010-0001.pdf↗
March 29, 2017•Document ID: 10140009
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Mfr Comm. #:
31127
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
Associated Products (49)
2019 Ram 1500 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2017 Ram Promaster City 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2016 Ram ProMaster 3500 2016 Ram Promaster City+ 29 more
Associated Documents
- Download MC-10140009-0001.pdf↗
March 29, 2017•Document ID: 10140008
Service Bulletin/Repair Instructions
SEATS; EQUIPMENT
Mfr Comm. #:
31056
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
Associated Products (49)
2019 Ram 1500 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2017 Ram Promaster City 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2016 Ram ProMaster 3500 2016 Ram Promaster City+ 29 more
Associated Documents
- Download MC-10140008-0001.pdf↗
March 29, 2017•Document ID: 10139996
Service Bulletin/Repair Instructions
STRUCTURE:BODY:DOOR
Mfr Comm. #:
9003534
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
FRT and Cargo Door Latches and External Handles. External handle non functional due to latch cable link coming off the handle. Latch Binding/external handle binding. Before replacing dealer should call/contact Mario Cano at cell (248) 705-7876 or Carlos Dominguez at cell (248) 494-1534
Associated Products (3)
2017 Ram Promaster City 2016 Ram Promaster City 2015 Ram Promaster City
Associated Documents
- Download MC-10139996-0001.pdf↗
March 29, 2017•Document ID: 10139992
Service Bulletin/Repair Instructions
STRUCTURE:BODY:DOOR
Mfr Comm. #:
9003696
Date Added:
June 11, 2018
Manufacturer:
JEEP
Summary
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Associated Products (105)
2018 Alfa Romeo Stelvio 2018 Chrysler 200 2018 Chrysler 300 2018 Chrysler Pacifica 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Dodge Grand Caravan 2018 Dodge Journey 2018 Jeep Cherokee 2018 Jeep Compass 2018 Jeep Grand Cherokee 2018 Jeep Renegade 2018 Jeep Wrangler 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City+ 85 more
Associated Documents
- Download MC-10139992-0001.pdf↗
March 27, 2017•Document ID: 10140007
Service Bulletin/Repair Instructions
INTERIOR LIGHTING; EQUIPMENT
Mfr Comm. #:
30948
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
Associated Products (49)
2019 Ram 1500 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2017 Ram Promaster City 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2016 Ram ProMaster 3500 2016 Ram Promaster City+ 29 more
Associated Documents
- Download MC-10140007-0001.pdf↗
March 27, 2017•Document ID: 10140006
Service Bulletin/Repair Instructions
ENGINE; ENGINE AND ENGINE COOLING
Mfr Comm. #:
30731
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
Associated Products (49)
2019 Ram 1500 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2017 Ram Promaster City 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2016 Ram ProMaster 3500 2016 Ram Promaster City+ 29 more
Associated Documents
- Download MC-10140006-0001.pdf↗
March 22, 2017•Document ID: 10140014
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
D-17-11
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)
Associated Products (49)
2019 Ram 1500 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2017 Ram Promaster City 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2016 Ram ProMaster 3500 2016 Ram Promaster City+ 29 more
Associated Documents
- Download MC-10140014-0001.pdf↗
March 21, 2017•Document ID: 10140005
Service Bulletin/Repair Instructions
VISIBILITY:WINDSHIELD
Mfr Comm. #:
30928
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017
Associated Products (49)
2019 Ram 1500 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2017 Ram Promaster City 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2016 Ram ProMaster 3500 2016 Ram Promaster City+ 29 more
Associated Documents
- Download MC-10140005-0001.pdf↗

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