Ram 5500 Complaints (2015)

13 consumer complaints on file.

#11629076December 5, 2024
ENGINE
Intake air grid heater nut came off and blew the #6 piston and engine needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608982August 16, 2024
WHEELS
While traveling on a highway at speeds in excess of 50mph the 2015 Ram 5500 lost the rear set of dual tires on the passenger side. The wheels came off after all 10-wheel studs failed and broke off. This is the second incident on this same truck despite going through the warranty process and procedures through Stellantis/Ram. No incident or injuries resulted from the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502580January 19, 2023
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
The contact owns a 2015 Ram 5500. The contact stated while driving 69 MPH, the vehicle started vibrating abnormally with abnormal sounds coming from the vehicle. There was no warning light illuminated. The contact was able to park on the side of the road, exited the vehicle, and noticed transmission fluid leaking underneath the vehicle. The contact stated that the transfer case was fractured. The contact was unable to restart the vehicle. The contact stated that the fuel rail, Service 4-WD, and the braking system messages were displayed. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the transfer case needed to be replaced. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500141January 4, 2023
ENGINE
Vehicle is 2015 and has 44.4k miles on it. Had it in for a routine oil change and the mechanic showed me that the oil pan is in extremely poor condition with multiple rot spots all over and could fail at anytime. Mopar extended warranty covers oil pans, but they dont cover rust. An oil pan is a static part, the only way it could fail is from rust or a catastrophic engine failure where a connecting rod may protrude through it. Seems to be a common problem with these oil pans failing at a high rate. I have a 1977 chevy 289k miles with no problems on that oil pan. Perhaps the metal used in production was of poor quality which caused premature and expedited corrosion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404171March 22, 2021
ELECTRICAL SYSTEM, POWER TRAIN
HAVE HAD SHIFTING ISSUE'S IN THE PAST, REPAIR UNDER WARRANTY WAS TRANS SOLENOIDS. NOW, OUT OF WARRANTY, IT'S THE TRANS WIRING HARNESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384489December 21, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE DPF FILTER IS SAYING THAT ITS CLOGGED AND IT WON'T REGIN. CODES: P0234, P24A2,P0420,P0087,P2228,P1193,P243F,P0102,P203F,P2280
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286892December 4, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
TRUCK WAS ON HIGHWAY GOING 70 MPH. DRIVER SAID IT STARTED SHAKING VERY HARD AND THEN HEARD A VERY LOUD BANG. WAS ABLE TO KEEP IT UNDER CONTROL AND BRING IT TO A STOP. THERE WERE PARTS OF THE TRANSFER CASE ALL OVER THE ROAD. DRIVE SHAFT WAS BENT AT A 45 DEGREE ANGLE. WIRING WAS WRAPPED AROUND YOKE, UNDERNEATH OF CAB IS DAMAGED, BRAKE SYSTEM DAMAGED, DEF SYSTEM DAMAGED, ALONG WITH OTHER PROBLEMS THAT CANT BE SEEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283173December 1, 2019
ENGINE
VEHICLE WAS TAKEN TO THE DEALERSHIP DUE TO AN ISSUE WHERE WHITE SMOKE WOULD APPEAR WHEN THE ENGINE IS UNDER LOAD. DEALER WAS UNABLE TO REPAIR THE ISSUE DUE TO SCHEDULING CONFLICTS. OWNER ATTEMPTED TO DRIVE THE VEHICLE TO ANOTHER LOCATION FOR DIAGNOSTICS. VEHICLE CAUGHT ON FIRE ON THE WAY TO ANOTHER DEALER LOCATION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11122757August 27, 2018
STEERING
STEERING DRAG LINK BROKEN OFF ON PASSENGER (LONG ARM) SIDE OF ADJUSTMENT SLEEVE. NO IMPACT DAMAGE. PART APPEARS TO HAVE BEEN IMPROPERLY MANUFACTURED. ONLY APPROX 1/3 TO 1/2 OF THE ROD WAS FUSED TOGETHER (SEE PICTURE). VEHICLE WAS BACKING UP AND TURNING IN A PARKING LOT, SLIGHTLY DOWNHILL WITH SERVICE BRAKES LIGHTLY APPLIED. VEHICLE IS HEAVILY LOADED (ELECTRICAL BUCKET TRUCK)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045917November 14, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 RAM 5500. UPON INSPECTION, THE CONTACT NOTICED COOLANT LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO FIELDS CHRYSLER JEEP DODGE-SANFORD (750 TOWNE CENTER BLVD, SANFORD, FL), BUT A LEAK COULD NOT BE FOUND. AFTERWARDS, THE LOW COOLANT INDICATOR ILLUMINATED. THE CONTACT CHECKED THE ENGINE COMPARTMENT AND NOTICED THAT COOLANT SPEWED OUT ONTO THE UNDERCARRIAGE AND ELECTRICAL WIRING. THE LOCAL DEALER (BREWBAKER DODGE CHRYSLER JEEP RAM OF PRATTVILLE, 2209 COBBS FORD RD, PRATTVILLE, AL) DIAGNOSED THAT THE WATER PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ORLANDO DODGE CHRYSLER JEEP RAM (4101 W COLONIAL DR, ORLANDO, FL) WHERE IT WAS INITIALLY DIAGNOSED AS MUDDY WATER ON THE MOTOR. THE FAILURE BECAME MORE SEVERE AFTER ONE WEEK. THE VEHICLE WAS RETURNED TO ORLANDO DODGE CHRYSLER JEEP RAM AND THE WATER PUMP WAS REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ORLANDO DODGE CHRYSLER JEEP RAM CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED BACK TO THE DEALER. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950205February 7, 2017
ELECTRICAL SYSTEM
BATTERY SAVER MODE MSG APPEARED ON DASH. TRUCK HAD 87,000 MILES AND 2400 HOURS. USED AS A ROADSIDE SERVICE WRECKER. TESTED BATTERIES. 1 TESTED BAD. REPLACED BOTH BATTERIES. MESSAGE COMES BACK AT STARTUP ON COLD MORNINGS. MSG STAYS ON UNTIL TRUCK IS WARMED LATER IN THE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838537February 26, 2016
TIRES
FRONT TIRES. TIRES WEAR UNEVEN. MOSTLY PASSENGER SIDE. CUPPING OF OF BOTH. NOTICEABLE VIBRATION. SAME THING HAPPENED WITH MY 2011 MODEL OF THE SAME VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838538February 26, 2016
SUSPENSION, WHEELS
FRONT TIRES UNEVEN WEAR, TIRE CUPPING. VIBRATION AND NOISY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 5500