Ram 5500 Service Bulletins (2016)

313 manufacturer communications on file.

• May 6, 2016•Document ID: 10140226

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  16103

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140226-0001.pdf↗
• May 4, 2016•Document ID: 10218303

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT

  Mfr Comm. #:

  Z5091195A

  Date Added:

  August 22, 2022

  Manufacturer:

  CHRYSLER

  Summary

  RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

  Associated Products (151)

  2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 131 more
  Associated Documents

  • DownloadMC-10218303-0001.pdf↗
• May 4, 2016•Document ID: 10140254

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  Z5091195A$

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

  Associated Products (148)

  2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 128 more
  Associated Documents

  • DownloadMC-10140254-0001.pdf↗
• May 4, 2016•Document ID: 10140249

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  16388

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140249-0001.pdf↗
• May 3, 2016•Document ID: 10218310

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-057-16

  Date Added:

  August 22, 2022

  Manufacturer:

  DODGE

  Summary

  RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed. · Clock not automatically updating to local time. · Poor or no connection to cellular network. · HVAC temperature out of sync with radio display (KL vehicles). · Display goes blank/black. · Radio locks up. · Some Uconnect App remote commands do not execute with the vehicle.

  Associated Products (30)

  2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 10 more
  Associated Documents

  • DownloadMC-10218310-0001.pdf↗
• May 3, 2016•Document ID: 10140261

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT

  Mfr Comm. #:

  08-057-16

  Date Added:

  June 11, 2018

  Manufacturer:

  ALFA

  Summary

  RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed. · Clock not automatically updating to local time. · Poor or no connection to cellular network. · HVAC temperature out of sync with radio display (KL vehicles). · Display goes blank/black. · Radio locks up. · Some Uconnect App remote commands do not execute with the vehicle.

  Associated Products (30)

  2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 10 more
  Associated Documents

  • DownloadMC-10140261-0001.pdf↗
• May 3, 2016•Document ID: 10140248

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  16387

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140248-0001.pdf↗
• May 3, 2016•Document ID: 10140227

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  16374

  Date Added:

  June 11, 2018

  Manufacturer:

  DODGE

  Summary

  You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140227-0001.pdf↗
• May 3, 2016•Document ID: 10076514

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  08-057-16

  Date Added:

  July 14, 2016

  Manufacturer:

  RAM

  Summary

  SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: • Navigation failed message is displayed. • Clock not automatically updating to local time. • Poor or no connection to cellular network. • HVAC temperature out of sync with radio display (KL vehicles). • Display goes blank/black. • Radio locks up. • Some Uconnect App remote commands do not execute with the vehicle.

  Associated Products (13)

  2016 Chrysler 2002016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Dodge Viper2016 Jeep Cherokee2016 Jeep Grand Cherokee2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 5500
  Associated Documents

  • DownloadMC-10076514-0001.pdf↗
• May 3, 2016•Document ID: 10076293

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-057-16

  Date Added:

  July 7, 2016

  Manufacturer:

  DODGE

  Summary

  SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: • Navigation failed message is displayed. • Clock not automatically updating to local time. • Poor or no connection to cellular network. • HVAC temperature out of sync with radio display (KL vehicles). • Display goes blank/black. • Radio locks up. • Some Uconnect App remote commands do not execute with the vehicle.

  Associated Products (12)

  2016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Dodge Viper2016 Jeep Cherokee2016 Jeep Grand Cherokee2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 5500
  Associated Documents

  • DownloadMC-10076293-0001.pdf↗
• April 22, 2016•Document ID: 10224663

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HEADLIGHTS

  Mfr Comm. #:

  0805016

  Date Added:

  October 24, 2022

  Manufacturer:

  RAM

  Summary

  Headlamps May Be Out Of Adjustment Or Alignment

  Associated Products (4)

  2016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 5500
  Associated Documents

  • DownloadMC-10224663-0001.pdf↗
• April 22, 2016•Document ID: 10139963

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HEADLIGHTS

  Mfr Comm. #:

  08-050-16

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Headlamps May Be Out Of Adjustment Or Alignment This bulletin involves adjusting the headlamps to specified alignment. The customer may describe that the headlamps are out of alignment or oncoming vehicles are flashing their bright lights at them.

  Associated Products (4)

  2016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 5500
  Associated Documents

  • DownloadMC-10139963-0001.pdf↗
• April 22, 2016•Document ID: 10076507

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EXTERIOR LIGHTING:HEADLIGHTS

  Mfr Comm. #:

  08-050-16

  Date Added:

  July 14, 2016

  Manufacturer:

  RAM

  Summary

  SUBJECT: Headlamps May Be Out Of Adjustment Or Alignment. OVERVIEW: This bulletin involves adjusting the headlamps to specified alignment. SYMPTOM/CONDITION: The customer may describe that the headlamps are out of alignment or oncoming vehicles are flashing their bright lights at them.

  Associated Products (4)

  2016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 5500
  Associated Documents

  • DownloadMC-10076507-0001.pdf↗
• April 20, 2016•Document ID: 10224657

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  0804416

  Date Added:

  October 24, 2022

  Manufacturer:

  RAM

  Summary

  Flash: Radio Frequency Hub Module (RFHM) Enhancement

  Associated Products (5)

  2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 5500
  Associated Documents

  • DownloadMC-10224657-0001.pdf↗
• April 20, 2016•Document ID: 10139957

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  08-044-16

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the RFHM software. Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).

  Associated Products (5)

  2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 5500
  Associated Documents

  • DownloadMC-10139957-0001.pdf↗
• April 20, 2016•Document ID: 10139956

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL:CRUISE CONTROL

  Mfr Comm. #:

  68277402A

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure

  Associated Products (127)

  2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 107 more
  Associated Documents

  • DownloadMC-10139956-0001.pdf↗
• April 20, 2016•Document ID: 10076501

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  08-044-16

  Date Added:

  July 14, 2016

  Manufacturer:

  RAM

  Summary

  SUBJECT: Flash: Radio Frequency Hub Module (RFHM) Enhancement SYMPTOM/CONDITION: Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).

  Associated Products (5)

  2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 5500
  Associated Documents

  • DownloadMC-10076501-0001.pdf↗
• April 19, 2016•Document ID: 10224672

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  2300116REVD

  Date Added:

  October 24, 2022

  Manufacturer:

  RAM

  Summary

  Center Console Lid Binding

  Associated Products (9)

  2016 Ram 15002016 Ram 35002016 Ram 45002016 Ram 55002015 Ram 15002015 Ram 25002015 Ram 35002015 Ram 45002015 Ram 5500
  Associated Documents

  • DownloadMC-10224672-0001.pdf↗
• April 19, 2016•Document ID: 10139971

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  23-001-16 REV. D

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.

  Associated Products (10)

  2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002015 Ram 15002015 Ram 25002015 Ram 35002015 Ram 45002015 Ram 5500
  Associated Documents

  • DownloadMC-10139971-0001.pdf↗
• April 19, 2016•Document ID: 10076541

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  23-001-16 REV.D

  Date Added:

  July 14, 2016

  Manufacturer:

  RAM

  Summary

  SYMPTOM/CONDITION: The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.

  Associated Products (10)

  2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002015 Ram 15002015 Ram 25002015 Ram 35002015 Ram 45002015 Ram 5500
  Associated Documents

  • DownloadMC-10076541-0001.pdf↗