Ram 2500 Service Bulletins (2014)

516 manufacturer communications on file.

• April 1, 2014•Document ID: 10217944

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  18-025-14

  Date Added:

  August 22, 2022

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The following powertrain system improvements/enhancements are included in this software release: ? Enhanced Automatic Oil Change Indicator(EAOCI) system enhancements that force the use of the severe duty cycle algorithm anytime the PCM is replaced. The vehicle duty cycle information used in the EAOCI calculation is stored in the PCM and cannot be recovered/transferred when the controller is replaced. As a result, the severe duty cycle is used in these scenarios to ensure the customer receives a timely oil change required message. ? Corrected a generic scan tool display issue regarding Mode 6 data accuracy. ? Improved transmission Quick Learn routine performance (Applies only to DJ vehicles)

  Associated Products (2)

  2014 Ram 15002014 Ram 2500
  Associated Documents

  • DownloadMC-10217944-0001.pdf↗
• April 1, 2014•Document ID: 10139619

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  18-025-14

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The following powertrain system improvements/enhancements are included in this software release: ? Enhanced Automatic Oil Change Indicator(EAOCI) system enhancements that force the use of the severe duty cycle algorithm anytime the PCM is replaced. The vehicle duty cycle information used in the EAOCI calculation is stored in the PCM and cannot be recovered/transferred when the controller is replaced. As a result, the severe duty cycle is used in these scenarios to ensure the customer receives a timely oil change required message. ? Corrected a generic scan tool display issue regarding Mode 6 data accuracy. ? Improved transmission Quick Learn routine performance (Applies only to DJ vehicles)

  Associated Products (2)

  2014 Ram 15002014 Ram 2500
  Associated Documents

  • DownloadMC-10139619-0001.pdf↗
• April 1, 2014•Document ID: 10063296

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  18-025-14

  Date Added:

  April 26, 2016

  Manufacturer:

  RAM

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2014 Ram 15002014 Ram 2500
  Associated Documents

  • DownloadMC-10063296-0001.pdf↗
• March 28, 2014•Document ID: 10137018

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  08-036-14

  Date Added:

  May 21, 2018

  Manufacturer:

  DODGE

  Summary

  RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Navigation display enhancement. ? Enables Via Mobile software features when released to consumers. ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connecting. ? iPod would not resume playing after a VR session or phone call. ? Radio reset, screen lockup, blank screen or sluggish system response time. ? Compass indicator turns off. ? Touch screen shut down message. ? Radio surround sound will not stay ON. ? Driver memory feature causes Sirius XM failure. ? Loss of radio presets. ? Battery drain - due to radio remains on. ? Uconnect apps don't load. ? AM/FM popping noises and/or static. ? Backup camera display is blank. ? Compass direction may be incorrect. ? Vehicle's Icon changes on the navigation map. ? Loss of vehicle position on NAV map. ? ?Vehicle Phone Requires Service? message appears on 8.4? screen. ? Nav turn-by-turn enhancements. ? Nav map guidance enhancements. ? Nav text overlaps in detour menu. ? Nav map, vehicle location enhancements in areas with low GPS signals. ? Navigation shows vehicle in San

  Associated Products (13)

  2014 Dodge Durango2014 Dodge Viper2014 Jeep Cherokee2014 Jeep Grand Cherokee2014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002013 Dodge Viper2013 Ram 15002013 Ram 25002013 Ram 35002013 Ram 4500
  Associated Documents

  • DownloadMC-10137018-0001.pdf↗
• March 22, 2014•Document ID: 10137013

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  08-035-14

  Date Added:

  May 21, 2018

  Manufacturer:

  RAM

  Summary

  Missing: Tailgate Keyless Entry With Back-Up Camera Wiring Kit This bulletin involves placing the missing wire harnesses in the glove box for later installation. Tailgate keyless entry with back-up camera wiring kit missing from glove box.

  Associated Products (4)

  2014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 4500
  Associated Documents

  • DownloadMC-10137013-0001.pdf↗
• March 22, 2014•Document ID: 10062167

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION: CAMERA SYSTEM

  Mfr Comm. #:

  08-035-14

  Date Added:

  April 12, 2016

  Manufacturer:

  RAM

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (5)

  2014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002014 Ram 5500
  Associated Documents

  • DownloadMC-10062167-0001.pdf↗
• March 11, 2014•Document ID: 10136997

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  24-001-14

  Date Added:

  May 21, 2018

  Manufacturer:

  RAM

  Summary

  Flash: Front Defrost Button Does Not Respond At Times This bulletin involves selectively erasing and reprogramming the HVAC control module with new software. Customers may experience a situation where the touch screen climate controls may ignore the first press of the front defrost button if it is the first climate button pressed after ignition ON. The second press of the front defrost button works correctly. If another climate button is pressed prior to the front defrost button, then the control will respond as desired.

  Associated Products (4)

  2014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 4500
  Associated Documents

  • DownloadMC-10136997-0001.pdf↗
• March 11, 2014•Document ID: 10064507

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  24-001-14

  Date Added:

  May 13, 2016

  Manufacturer:

  RAM

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (5)

  2014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002014 Ram 5500
  Associated Documents

  • DownloadMC-10064507-0001.pdf↗
• March 5, 2014•Document ID: 10136987

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-025-14

  Date Added:

  May 21, 2018

  Manufacturer:

  RAM

  Summary

  Flash: Inaccurate Outside Temperature Display This bulletin involves updating the Drivers and Passengers Door Module (DDM and PDM) if required. The customer may notice that the temperature display will be cooler than the actual outside temperature, up to 20F degree lower. This condition is more noticeable the colder the temperature gets.

  Associated Products (4)

  2014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 4500
  Associated Documents

  • DownloadMC-10136987-0001.pdf↗
• March 5, 2014•Document ID: 10136986

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  08-021-14 REV. A

  Date Added:

  May 21, 2018

  Manufacturer:

  DODGE

  Summary

  RG3 RG4 RJ3 RJ4 RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? Some Russian letters are caps when they should be lower-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving (EMEA markets only). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non-amp vehicle (KL). ? Intermittently ?Registration expired? pop-up appears on display screen. ? Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). ? Incorrect time to destination, when ignition is cycled. ? Volume adjustment for navigation prompts, for phone call. ? Incorrect rear to center fade displayed at start up. ? Translation enhancements for French German and Spanish. ? Right arrow doesn't work for advancing through preset. ? Map zoom level reduced. ? Park sense audio tone stuck on. ?

  Associated Products (13)

  2014 Dodge Durango2014 Dodge Viper2014 Jeep Cherokee2014 Jeep Grand Cherokee2014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002013 Dodge Viper2013 Ram 15002013 Ram 25002013 Ram 35002013 Ram 4500
  Associated Documents

  • DownloadMC-10136986-0001.pdf↗
• March 5, 2014•Document ID: 10062140

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-025-14

  Date Added:

  April 12, 2016

  Manufacturer:

  RAM

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (5)

  2014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002014 Ram 5500
  Associated Documents

  • DownloadMC-10062140-0001.pdf↗
• March 4, 2014•Document ID: 10136985

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL

  Mfr Comm. #:

  14-001-14 REV. A

  Date Added:

  May 21, 2018

  Manufacturer:

  RAM

  Summary

  Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTC?s, such as P0087, P0191 or P026B (or other DTC?s) may have been set. Ram Trucks equipped with a 6.7L Cummins Turbo Diesel included on the RRT VIN list exhibiting the above concerns have a condition that will cause the frame mounted fuel filter heater not to function. The condition is due to a configuration setting in the Body Control Module (BCM). NOTE: The engine mounted fuel filter heater is operating properly.

  Associated Products (6)

  2014 Ram 25002014 Ram 35002014 Ram 55002013 Ram 25002013 Ram 35002013 Ram 4500
  Associated Documents

  • DownloadMC-10136985-0001.pdf↗
• February 25, 2014•Document ID: 10136973

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  08-020-14

  Date Added:

  May 21, 2018

  Manufacturer:

  JEEP

  Summary

  Flash: Radio May Be Muted Caused By The Amplifier Not Communicating This bulletin involves updating the Amplifier?s software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus. On further inspection U0186-00 Lost communication with the audio amplifier may be found.

  Associated Products (8)

  2014 Dodge Durango2014 Jeep Grand Cherokee2014 Ram 15002014 Ram 25002014 Ram 35002013 Ram 15002013 Ram 25002013 Ram 3500
  Associated Documents

  • DownloadMC-10136973-0001.pdf↗
• February 20, 2014•Document ID: 10136967

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL; POWER TRAIN

  Mfr Comm. #:

  18-010-14

  Date Added:

  May 21, 2018

  Manufacturer:

  RAM

  Summary

  Flash: Doser Module, MIL Illumination P208D and or P202E This bulletin involves selectively erasing and reprogramming the Doser Control Unit (DCU) with new software. FLASH PCM SERVICE BULLETIN 18-018-13 REV. B (OR LATER BULLETIN) SHOULD BE PERFORMED IN CONJUNCTION WITH THIS SERVICE BULLETIN FOR PICKUP TRUCKS FLASH PCM SERVICE BULLETIN 18-025-13 REV. A (OR LATER BULLETIN) SHOULD BE PERFORMED IN CONJUNCTION WITH THIS SERVICE BULLETIN FOR CAB CHASSIS TRUCKS Software improvements are available for the Diesel Exhaust Fluid (DEF) system on vehicles equipped with a Cummins 6.7L turbo Diesel. Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For: ? P208D - (DIESEL EXHAUST FLUID) REDUCTANT PUMP CONTROL CIRCUIT HIGH ? P202E - (DIESEL EXHAUST FLUID) REDUCTANT INJECTOR PERFORMANCE

  Associated Products (4)

  2014 Ram 25002014 Ram 35002013 Ram 25002013 Ram 3500
  Associated Documents

  • DownloadMC-10136967-0001.pdf↗
• February 20, 2014•Document ID: 10063256

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  18-010-14

  Date Added:

  April 26, 2016

  Manufacturer:

  RAM

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (8)

  2014 Ram 25002014 Ram 35002014 Ram 45002014 Ram 55002013 Ram 25002013 Ram 35002013 Ram 45002013 Ram 5500
  Associated Documents

  • DownloadMC-10063256-0001.pdf↗
• February 15, 2014•Document ID: 10136960

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  14-001-14

  Date Added:

  May 21, 2018

  Manufacturer:

  RAM

  Summary

  Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTC?s, such as P0087, P0191 or P026B (or other DTC?s) may have been set. Ram Trucks equipped with a 6.7L Cummins Turbo Diesel included on the RRT VIN list exhibiting the above concerns have a condition that will cause the frame mounted fuel filter heater not to function. The condition is due to a configuration setting in the Body Control Module (BCM). NOTE: The engine mounted fuel filter heater is operating properly.

  Associated Products (6)

  2014 Ram 25002014 Ram 35002014 Ram 55002013 Ram 25002013 Ram 35002013 Ram 4500
  Associated Documents

  • DownloadMC-10136960-0001.pdf↗
• February 15, 2014•Document ID: 10055426

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:DIESEL

  Mfr Comm. #:

  SB-14-001-14

  Date Added:

  May 21, 2014

  Manufacturer:

  RAM

  Summary

  DODGE: SOME TRUCKS HAVE NO START OR HARD CONDITION DUE TO GELLING OF FUEL IN COLD AMBIENT TEMPERATURE AND CAUSE THE FUEL FILTER HEATER, FRAME MOUNTED, NOT TO FUNCTION PROPERLY. MODEL 2013-2014 RAM PU (2500), (3500), CAB CHASSIS (3500), (4500), (5500). *PE

  Associated Products (5)

  2014 Ram 25002013 Ram 25002013 Ram 35002013 Ram 45002013 Ram 5500
  Associated Documents

  • DownloadMC-10055426-0001.pdf↗
• January 31, 2014•Document ID: 10136929

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  18-004-14

  Date Added:

  May 21, 2018

  Manufacturer:

  RAM

  Summary

  Flash: Malfunction Indicator Lamp (MIL) Illumination This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes (DTC?s) have been set: (applies only to vehicles equipped with a 66RFE sales code DFP) (applies only to DD/DP vehicles) (applies only to DD/DP vehicles) P2066 - Fuel Level Sensor 2 Performance (applies only to DJ/D2 vehicles) P0441 - Evap Purge System Performance

  Associated Products (3)

  2014 Ram 25002014 Ram 35002014 Ram 4500
  Associated Documents

  • DownloadMC-10136929-0001.pdf↗
• January 18, 2014•Document ID: 10136918

  Service Bulletin/Repair Instructions
  TRAILER HITCHES; ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-006-14

  Date Added:

  May 21, 2018

  Manufacturer:

  RAM

  Summary

  Mirrors Will Not Adjust Correctly When In The Trailer Tow Position This Bulletin involves reconfiguring the vehicle for proper operation of the Trailer Tow Mirrors. The customer may experience when the mirrors are fully open to the trailer tow (up-right) position and tries to adjust the horizontal/vertical position,  the mirrors will move backward to the switch input. The mirrors will move correctly when in the normal (down) position.

  Associated Products (1)

  2014 Ram 2500
  Associated Documents

  • DownloadMC-10136918-0001.pdf↗
• January 18, 2014•Document ID: 10055428

  Service Bulletin/Repair Instructions
  VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

  Mfr Comm. #:

  SB-08-006-14

  Date Added:

  May 21, 2014

  Manufacturer:

  RAM

  Summary

  DODGE: WHEN TRYING TO ADJUST MIRRORS TO HORIZONTAL/VERTICAL POSITION, ON SOME TRUCKS, WOULD MOVE BACKWARDS TO SWITCH INPUT, WHEN USING IN TRAILER TOW POSITION. MODEL 2014 RAM PU (2300, 2500). *PE

  Associated Products (1)

  2014 Ram 2500
  Associated Documents

  • DownloadMC-10055428-0001.pdf↗