Ram 2500 Service Bulletins (2017)
385 manufacturer communications on file.
- June 7, 2017•Document ID: 10219874Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 21-024-17
- Date Added:
- September 15, 2022
- Manufacturer:
- RAM
SummaryTransmission Oil Pan Leaking This bulletin involves inspecting and if necessary resealing the transmission oil pan. Some customers or technicians may experience a transmission oil leak. Upon further investigation, a technician may find the transmission oil pan is leaking in this suspected areaFig. 1.Transmission Oil Pan1 - Suspected Leak Area
Associated Products (2)Associated Documents - June 7, 2017•Document ID: 10219830Service Bulletin/Repair InstructionsVISIBILITY:WINDSHIELD WIPER/WASHER
- Mfr Comm. #:
- 9003109
- Date Added:
- September 15, 2022
- Manufacturer:
- RAM
SummaryWasher Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Associated Products (183)2018 Alfa Romeo 4C2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler+ 163 moreAssociated Documents - June 7, 2017•Document ID: 10219826Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- 9003530
- Date Added:
- September 15, 2022
- Manufacturer:
- RAM
SummaryBrake Pedal Sensor For vehicles with DTC's P0572 or C0042, or complaints of brake lights staying on or cruise control not setting, please use wiTech to check the Brake Pedal Home Position setting and actual pedal resting position under brake pedal status in the ABS module. Before replacing the Brake Pedal Position Sensor, please call Rick Gordon at Cell (248) 630-6281. If no response within 15 minutes, proceed with repair.
Associated Products (13)Associated Documents - June 7, 2017•Document ID: 10138899Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 21-024-17
- Date Added:
- June 4, 2018
- Manufacturer:
- RAM
SummaryTransmission Oil Pan Leaking This bulletin involves inspecting and if necessary resealing the transmission oil pan. Some customers or technicians may experience a transmission oil leak. Upon further investigation, a technician may find the transmission oil pan is leaking in this suspected areaFig. 1.Transmission Oil Pan1 - Suspected Leak Area
Associated Products (2)Associated Documents - June 7, 2017•Document ID: 10138855Service Bulletin/Repair InstructionsVISIBILITY:WINDSHIELD WIPER/WASHER
- Mfr Comm. #:
- 9003109
- Date Added:
- June 4, 2018
- Manufacturer:
- CHRYSLER
SummaryWasher Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Associated Products (77)2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Renegade2018 Jeep Wrangler2018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City+ 57 moreAssociated Documents - June 7, 2017•Document ID: 10138851Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- 9003530
- Date Added:
- June 4, 2018
- Manufacturer:
- JEEP
SummaryBrake Pedal Sensor For vehicles with DTC's P0572 or C0042, or complaints of brake lights staying on or cruise control not setting, please use wiTech to check the Brake Pedal Home Position setting and actual pedal resting position under brake pedal status in the ABS module. Before replacing the Brake Pedal Position Sensor, please call Rick Gordon at Cell (248) 630-6281. If no response within 15 minutes, proceed with repair.
Associated Products (13)Associated Documents - March 31, 2017•Document ID: 10140015Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- D-17-12
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryShop Certification Program Guidelines
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - March 29, 2017•Document ID: 10217529Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION
- Mfr Comm. #:
- 9003059
- Date Added:
- August 8, 2022
- Manufacturer:
- CHRYSLER
SummaryPark Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.
Associated Products (19)Associated Documents - March 29, 2017•Document ID: 10217524Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
- Mfr Comm. #:
- 9003696
- Date Added:
- August 8, 2022
- Manufacturer:
- ALFA ROMEO
SummaryDoor Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Associated Products (112)2018 Alfa Romeo 4C2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler+ 92 moreAssociated Documents - March 29, 2017•Document ID: 10140010Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE:BODY:ROOF AND PILLARS
- Mfr Comm. #:
- 31115
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryCover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - March 29, 2017•Document ID: 10140009Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
- Mfr Comm. #:
- 31127
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryHousing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - March 29, 2017•Document ID: 10140008Service Bulletin/Repair InstructionsSEATS; EQUIPMENT
- Mfr Comm. #:
- 31056
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryRecliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - March 29, 2017•Document ID: 10139997Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 9003059
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryPark Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.
Associated Products (23)Associated Documents - March 29, 2017•Document ID: 10139992Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR
- Mfr Comm. #:
- 9003696
- Date Added:
- June 11, 2018
- Manufacturer:
- JEEP
SummaryDoor Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Associated Products (105)2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Renegade2018 Jeep Wrangler2018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City+ 85 moreAssociated Documents - March 27, 2017•Document ID: 10140007Service Bulletin/Repair InstructionsINTERIOR LIGHTING; EQUIPMENT
- Mfr Comm. #:
- 30948
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryMolding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - March 27, 2017•Document ID: 10140006Service Bulletin/Repair InstructionsENGINE; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 30731
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
Summary04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - March 22, 2017•Document ID: 10140014Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- D-17-11
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryVehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - March 21, 2017•Document ID: 10140005Service Bulletin/Repair InstructionsVISIBILITY:WINDSHIELD
- Mfr Comm. #:
- 30928
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
Summary55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - March 17, 2017•Document ID: 10217568Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS
- Mfr Comm. #:
- 23-014-17
- Date Added:
- August 8, 2022
- Manufacturer:
- RAM
SummaryCracked Clearance Lamps This bulletin involves replacing the cab clearance lamps. The vehicle may have been built with cab clearance lamps that may fail prematurely.
Associated Products (1)Associated Documents - March 17, 2017•Document ID: 10140036Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- 23-014-17
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryCracked Clearance Lamps This bulletin involves replacing the cab clearance lamps. The vehicle may have been built with cab clearance lamps that may fail prematurely.
Associated Products (1)Associated Documents