Ram 2500 Service Bulletins (2017)
385 manufacturer communications on file.
- September 2, 2017•Document ID: 10121776Service Bulletin/Repair InstructionsVISIBILITY; EQUIPMENT
- Mfr Comm. #:
- 23-039-17
- Date Added:
- November 3, 2017
- Manufacturer:
- RAM
SummaryRear Door Fixed Glass Cover is Loose This bulletin involves rework to the rear door fixed glass cover trim. The customer may notice the glass cover trim is loose or shows a gap on either of the rear doorFig. 1.Gap Identified at Door
Associated Products (8)Associated Documents - August 16, 2017•Document ID: 10224744Service Bulletin/Repair InstructionsBACK OVER PREVENTION; FUEL SYSTEM, GASOLINE; EXTERIOR LIGHTING; SERVICE BRAKES, HYDRAULIC; ELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- 1807317
- Date Added:
- October 24, 2022
- Manufacturer:
- RAM
SummaryFlash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:P202E - Reductant Injector Performance. P218F - Reductant No Flow Detected. Customers may experience one or more of the following conditions:Unpleasant odor in the vehicle at low speeds and when regeneration is active. Intermittent no crank and no start(68RFE automatic transmission only). Unable to complete ?Fuel Pressure Override? test in the scan tool. In addition, the following software enhancements are also available:Calibration changes to engine-off timer. Changes to engine warm up protection. Hydrocarbon Desorption (HCD) driveability improvements. A/C pressure sensor update. Exhaust Gas Recirculation (EGR) calibration changes. Improved fuel filter reminder calibration. Improved regeneration at low speeds. Updated accelerator pedal calibration to reduce hesitation. Calibration changes to reduce turbo inlet temperatures.
Associated Products (2)Associated Documents - July 19, 2017•Document ID: 10223722Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); AIR BAGS
- Mfr Comm. #:
- 9003758
- Date Added:
- October 17, 2022
- Manufacturer:
- RAM
SummaryEGR Cooler If a customer comes in with a check engine light for P0401, P2281 or P0234 and the,technician has determined the EGR Cooler is plugged with soot, please contact Stephen Alvarado at the STAR Center at (866) 799-1695 ext. (4720271). Cummins Engineering is currently investigating root cause of this condition. If you do not receive an answer or call back within 15 minutes, proceed with normal diagnostics.
Associated Products (8)Associated Documents - July 15, 2017•Document ID: 10223638Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 0805317A
- Date Added:
- October 17, 2022
- Manufacturer:
- DODGE
SummaryThis bulletin involves inspecting and if required, updating the radio software.
Associated Products (8)Associated Documents - July 13, 2017•Document ID: 10223635Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 0802817
- Date Added:
- October 17, 2022
- Manufacturer:
- DODGE
SummaryThis bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update.
Associated Products (42)2017 Chrysler 2002017 Chrysler Pacifica2017 Dodge Durango2017 Dodge Viper2017 Jeep Cherokee2017 Jeep Grand Cherokee2017 Ram 15002017 Ram 25002017 Ram 35002016 Chrysler 2002016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Dodge Viper2016 Jeep Cherokee2016 Jeep Grand Cherokee2016 Ram 15002016 Ram 25002016 Ram 3500+ 22 moreAssociated Documents - July 13, 2017•Document ID: 10108546Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- 68234041A$
- Date Added:
- July 14, 2017
- Manufacturer:
- RAM
Summary"Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA. For any questions call Matt Mihm cell (248) 736-6542. If no response in 15 minutes, please continue with repair."
Associated Products (13)Associated Documents - July 1, 2017•Document ID: 10223639Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 0805317
- Date Added:
- October 17, 2022
- Manufacturer:
- RAM
SummaryThis bulletin involves inspecting and if required, updating the radio software.
Associated Products (8)Associated Documents - June 28, 2017•Document ID: 10219843Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 9003742
- Date Added:
- September 15, 2022
- Manufacturer:
- RAM
SummaryGear set If you are working on a 2017 HD truck with axle whine concern and you're replacing the gear set, please call Mark Houy at cell: (248) 961-1826. If no response within 15 minutes, please proceed with the repair.
Associated Products (2)Associated Documents - June 28, 2017•Document ID: 10138872Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 9003749
- Date Added:
- June 4, 2018
- Manufacturer:
- JEEP
SummaryRA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.
Associated Products (27)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 7 moreAssociated Documents - June 28, 2017•Document ID: 10138868Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 9003742
- Date Added:
- June 4, 2018
- Manufacturer:
- RAM
SummaryGear set If you are working on a 2017 HD truck with axle whine concern and you're replacing the gear set, please call Mark Houy at cell: (248) 961-1826. If no response within 15 minutes, please proceed with the repair.
Associated Products (2)Associated Documents - June 24, 2017•Document ID: 10219907Service Bulletin/Repair InstructionsPOWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- 18-040-17 REV. A
- Date Added:
- September 15, 2022
- Manufacturer:
- RAM
SummaryFlash: 6.4L Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. This bulletin fixes all vehicles listed and also contains an optional software path for situations where the customer is specifically complaining of a drone noise, shudder, pulsation, or vibration under light throttle applications, while vehicle is operating in Multi Displacement System/Economics (MDS/ECO)mode (optional software available for D2&DJ vehicles).There will be two separate software options displayed on the wiTECH flash tab. The software file released for this condition contains the verbiage ?MDS NOISE?. The other file is the standard software that does not contain improvements for the drone/shudder concern. If for some reason the customer finds this shudderimprovement objectionable, the PCM software may be returned/reflashed to the standard version.Both software versions will address the remaining conditions noted in the bulletin.A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:P1404 - EGR Close Position Performance. P0404 - EGR Position Sensor Performance. P0405 - EGR Position Sensor Circuit Low. P0406 - EGR Position Sensor Circuit High. P2172 ? High Airflow/Vacuum leak detected. P0870 - OD Hydraulic Pressure Test (66RFE Only). This software update also includes the following enhancements:Reduced downhill gear hunting when using cruise control. Reduced drone noise at minimum converter clutch operating speed. Reduced low speed drone noise. Improved Exhaust Gas Recirculation (EGR) valve control at maximum desired lift. This will help reduce, long crank/start time. Improvements to engine idle quality such as rough idle after high altitude start and stability of engine RPM at idle.
Associated Products (4)Associated Documents - June 24, 2017•Document ID: 10138930Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 18-040-17 REV. A
- Date Added:
- June 4, 2018
- Manufacturer:
- RAM
SummaryFlash: 6.4L Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. This bulletin fixes all vehicles listed and also contains an optional software path for situations where the customer is specifically complaining of a drone noise, shudder, pulsation, or vibration under light throttle applications, while vehicle is operating in Multi Displacement System/Economics (MDS/ECO)mode (optional software available for D2&DJ vehicles).There will be two separate software options displayed on the wiTECH flash tab. The software file released for this condition contains the verbiage MDS NOISE. The other file is the standard software that does not contain improvements for the drone/shudder concern. If for some reason the customer finds this shudderimprovement objectionable, the PCM software may be returned/reflashed to the standard version.Both software versions will address the remaining conditions noted in the bulletin.A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:P1404 - EGR Close Position Performance. P0404 - EGR Position Sensor Performance. P0405 - EGR Position Sensor Circuit Low. P0406 - EGR Position Sensor Circuit High. P2172 ? High Airflow/Vacuum leak detected. P0870 - OD Hydraulic Pressure Test (66RFE Only). This software update also includes the following enhancements:Reduced downhill gear hunting when using cruise control. Reduced drone noise at minimum converter clutch operating speed. Reduced low speed drone noise. Improved Exhaust Gas Recirculation (EGR) valve control at maximum desired lift. This will help reduce, long crank/start time. Improvements to engine idle quality such as rough idle after high altitude start and stability of engine RPM at idle. Refine MDS transitions with improved slip and torque management
Associated Products (4)Associated Documents - June 21, 2017•Document ID: 10219840Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003466
- Date Added:
- September 15, 2022
- Manufacturer:
- RAM
SummaryRear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only; If you are working on a 2016 or 2017 vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A$, 05086754A$, 05015705A$. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement. Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return. If you do not receive a response within 15 minutes, please proceed with normal repair.
Associated Products (8)Associated Documents - June 21, 2017•Document ID: 10219836Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003740
- Date Added:
- September 15, 2022
- Manufacturer:
- RAM
SummaryOil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return or email [email protected] If you do not receive a response within 15 minutes, please proceed with normal repair.
Associated Products (21)Associated Documents - June 21, 2017•Document ID: 10138865Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003466
- Date Added:
- June 4, 2018
- Manufacturer:
- RAM
SummaryRear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only; If you are working on a 2016 or 2017 vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A$, 05086754A$, 05015705A$. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement. Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return. If you do not receive a response within 15 minutes, please proceed with normal repair.
Associated Products (8)Associated Documents - June 21, 2017•Document ID: 10138863Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003357
- Date Added:
- June 4, 2018
- Manufacturer:
- FIAT
SummaryPentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - [email protected] Ron Dallison Cell (248-292-9510) [email protected] Joe Lovell Cell (734) 309-6467 - [email protected] If a response is not received within 15 mins, then proceed with the necessary repair.
Associated Products (57)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 37 moreAssociated Documents - June 21, 2017•Document ID: 10138861Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003740
- Date Added:
- June 4, 2018
- Manufacturer:
- RAM
SummaryOil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return or email [email protected] If you do not receive a response within 15 minutes, please proceed with normal repair.
Associated Products (21)Associated Documents - June 14, 2017•Document ID: 10219831Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL:ACCELERATOR PEDAL
- Mfr Comm. #:
- 9003413
- Date Added:
- September 15, 2022
- Manufacturer:
- JEEP
SummaryAccelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Associated Products (86)2017 Alfa Romeo Stelvio2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot+ 66 moreAssociated Documents - June 14, 2017•Document ID: 10138856Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL:ACCELERATOR PEDAL
- Mfr Comm. #:
- 9003413
- Date Added:
- June 4, 2018
- Manufacturer:
- ALFA
SummaryAccelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Associated Products (85)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 65 moreAssociated Documents - June 8, 2017•Document ID: 10138902Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 18-055-17
- Date Added:
- June 4, 2018
- Manufacturer:
- RAM
SummaryFlash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience when staring a cold engine the vehicle has a rough idle and/or the engine will immediately shut off.
Associated Products (3)Associated Documents