Porsche Cayenne Service Bulletins (2017)
588 manufacturer communications on file.
- September 13, 2017•Document ID: 10119312Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
- Mfr Comm. #:
- 122-G8Z4D-10
- Date Added:
- October 15, 2017
- Manufacturer:
- PORSCHE
SummaryInformation: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenne is also pre-wired for a brake controller. You will need to do the following to hook up the trailer electrics and/or an electric brake controller:
Associated Products (15)2017 Porsche Cayenne2017 Porsche Panamera2016 Porsche Cayenne2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Panamera2014 Porsche Cayenne2014 Porsche Panamera2013 Porsche Cayenne2013 Porsche Panamera2012 Porsche Cayenne2012 Porsche Panamera2011 Porsche 9112011 Porsche Cayenne2011 Porsche PanameraAssociated Documents - August 14, 2017•Document ID: 10117507Service Bulletin/Repair InstructionsTRAILER HITCHES; ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
- Mfr Comm. #:
- 122-A4N7P-09
- Date Added:
- September 14, 2017
- Manufacturer:
- PORSCHE
SummaryInformation: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenne is also pre-wired for a brake controller. You will need to do the following to hook up the trailer electrics and/or an electric brake controller:
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- Mfr Comm. #:
- 122-W8J3S-09
- Date Added:
- September 14, 2017
- Manufacturer:
- PORSCHE
SummaryTechnical Concern: Porsche designs plug-in hybrid vehicles to protect the health of the high voltage battery. One way the vehicle does this is by disabling high electrical load features when the high voltage battery has a low state of charge.
Associated Products (5)Associated Documents - August 8, 2017•Document ID: 10117506Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- 122-U5S5J-09
- Date Added:
- September 14, 2017
- Manufacturer:
- PORSCHE
SummaryInformation: During the packaging of a High Voltage Lithium Ion battery, copies of The test log for classification of lithium-ion high voltage batteries (located in PIWIS - Standard Forms) must be attached inside the box and to the document bag on the exterior of the box as per the Workshop Manual 2X00IN Packing non-critical high-voltage battery (970, 971, 92A) or Workshop Manual 2708IN Packaging instructions for high-voltage battery (918)
Associated Products (7)Associated Documents - July 17, 2017•Document ID: 10108675Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM:WIRING
- Mfr Comm. #:
- 122-Q5C4S-06
- Date Added:
- July 28, 2017
- Manufacturer:
- PORSCHE
SummaryIssue: Oil in the wiring harness. Information: If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.
Associated Products (18)2017 Porsche Cayenne2016 Porsche Cayenne2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Panamera2014 Porsche Cayenne2014 Porsche Panamera2013 Porsche Cayenne2013 Porsche Panamera2012 Porsche Cayenne2012 Porsche Panamera2011 Porsche Cayenne2011 Porsche Panamera2010 Porsche Cayenne2010 Porsche Panamera2009 Porsche 9112009 Porsche Cayenne2008 Porsche CayenneAssociated Documents - June 27, 2017•Document ID: 10120792Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- 122-Z6W8C-07
- Date Added:
- October 27, 2017
- Manufacturer:
- PORSCHE
SummarySubject: Discharge protection function of the batterymanagement system(BMS) in order to extend the service life of high-voltage and low-voltage batteries
Associated Products (8)Associated Documents - June 27, 2017•Document ID: 10120786Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 122-T5P5F-07
- Date Added:
- October 27, 2017
- Manufacturer:
- PORSCHE
SummaryInformation: Converting transfer cases that are still in stock to the new type before installing themin customer vehicles.
Associated Products (7)Associated Documents - June 16, 2017•Document ID: 10188293Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 122-F3G7W-07
- Date Added:
- March 6, 2021
- Manufacturer:
- PORSCHE
SummaryResubmitting at request of Mr. Bernard Hardgrave. Porsche service campaign information for Workshop campaign WH13 - Adapting Oil Fill Quantity.
Associated Products (3)Associated Documents - June 13, 2017•Document ID: 10120788Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- 122-Y6R5S-07
- Date Added:
- October 27, 2017
- Manufacturer:
- PORSCHE
SummaryConcerns: AGM starter battery (referred to below simply as 'battery') Situation: Support for the care andmaintenance of the AGMstarter battery (at the dealership): From the time the vehicle is delivered to the Porsche Centre until it is handed over to the customer, the battery must be maintained and charged regularly, depending on use.
Associated Products (7)Associated Documents - June 13, 2017•Document ID: 10120787Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- 122-S5L3F-07
- Date Added:
- October 27, 2017
- Manufacturer:
- PORSCHE
SummaryConcerns: AGM starter battery (referred to below simply as ?battery?) Information: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to battery capacity and quality.
Associated Products (7)Associated Documents - February 20, 2017•Document ID: 10120601Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- 122-W6E3D-03
- Date Added:
- October 25, 2017
- Manufacturer:
- PORSCHE
SummaryNo cooling in the passenger compartment. NOTE: A low state of charge of the High Voltage Battery can cause the AC to be deactivated until the state of charge increases to an adequate level. Customers who do not plug their vehicle in on a regular basis may have this issue. There are two shut off valves in the refrigeration circuit. 1. The chiller shut off valve is normally open and requires 12V be applied to it from the AC control unit to close it. This would stop cooling of the high voltage battery. a. Power and ground from the AC CU can be checked at the connector of the valve. 2. The evaporator shut off valve is normally closed and requires 12V to be applied to it, via a relay, in order for the valve to open and provide cooling to the passenger compartment. a. The evaporator shut off valve can be diagnosed easily by removing the relay and jumping the load contacts of the relay to see if power makes it to the valve. Power at the valve opens it and the evaporator gets cold with normal AC operation. b. The relay winding circuit can be tested for power and ground from the AC CU.
Associated Products (6)Associated Documents - January 31, 2017•Document ID: 10182654Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 122-D8Z9H-02
- Date Added:
- November 16, 2020
- Manufacturer:
- PORSCHE
SummaryRESUBMITTING AT THE REQUEST OF B HARDGRAVE. This bulletin from January 2017 contains instructions on how to properly fill Hybrid vehicles with oil, and what to do in the event of a red warning light "Maximum oil level exceeded".
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- Mfr Comm. #:
- 122-N9F6H-01
- Date Added:
- December 14, 2017
- Manufacturer:
- PORSCHE
SummaryInformation: The customer complains that certain functions of the front camera are not available at times: * Lane Change Assist not available * Porsche Dynamic Light System not available * Traffic sign recognition not available Cause: Image sensor fault in the front camera. Insufficient contrast causes certain functions to fail at times.
Associated Products (16)2017 Porsche Cayenne2017 Porsche Macan2017 Porsche Panamera2016 Porsche Cayenne2016 Porsche Macan2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Macan2015 Porsche Panamera2014 Porsche Cayenne2014 Porsche Macan2014 Porsche Panamera2013 Porsche Cayenne2013 Porsche Panamera2012 Porsche Cayenne2012 Porsche PanameraAssociated Documents - December 13, 2016•Document ID: 10125193Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 122-L6Q4X-01
- Date Added:
- December 14, 2017
- Manufacturer:
- PORSCHE
SummarySymptom: The engine will not start at times and the fault code P0607 Control unit faulty is stored in the fault memory. Cause: The DME control unit can become damaged via the electric wires as a result of electrostatic discharge of the throttle housing. Date of Introduction: The optimized throttle housing with insulation has been installed during production since August 24, 2016.
Associated Products (9)Associated Documents - December 13, 2016•Document ID: 10125190Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- Mfr Comm. #:
- 122-D2Y3E-01
- Date Added:
- December 14, 2017
- Manufacturer:
- PORSCHE
SummaryThe turbocharger is damaged by detached parts of the cracked inner part of the manifold. A faulty turbocharger is diagnosed due to loss of power and when the "Check Engine" warning is activated. However, a faulty turbocharger can also be diagnosed if the inner part of the manifold is damaged.
Associated Products (5)Associated Documents - November 18, 2016•Document ID: 10120623Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 122-E3D6M-12
- Date Added:
- October 25, 2017
- Manufacturer:
- PORSCHE
SummaryDue to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection on the servo motor and the servo motor itself for damage: ? If the electric plug connection on the transfer case servo motor is corroded, replace section of cable including electric plug connection using a repair kit. ? If the servo motor is damaged, replace section of cable including electric plug connection and transfer case servo motor.
Associated Products (7)Associated Documents - November 18, 2016•Document ID: 10119298Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 122-E3D6M-12
- Date Added:
- October 15, 2017
- Manufacturer:
- PORSCHE
SummaryDue to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection on the servo motor and the servo motor itself for damage: ? If the electric plug connection on the transfer case servo motor is corroded, replace section of cable including electric plug connection using a repair kit. ? If the servo motor is damaged, replace section of cable including electric plug connection and transfer case servo motor.
Associated Products (7)Associated Documents - October 20, 2016•Document ID: 10119330Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 122-P6P7K-10
- Date Added:
- October 15, 2017
- Manufacturer:
- PORSCHE
SummaryConverting transfer cases that are still in stock to the new type before installing themin customer vehicles. The optimized transfer case is used during production from week 31/2016. If the transfer case needs to be replaced, check the part number of the new transfer case. If the transfer case is the old type, it must be converted to the new type before doing any other work. Conversion to the new type involves: ? Fitting a new protective ring on the front output drive (sometimes also referred to as "dust boot"), ? Fitting a new vent connection (breather adapter) ? Retrofitting a vent line in the vehicle.
Associated Products (7)Associated Documents - September 27, 2016•Document ID: 10122100Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 122-H9J9F-10
- Date Added:
- November 8, 2017
- Manufacturer:
- PORSCHE
SummaryPCNA is aware of this this issue. Please use this workaround until a permanent countermeasure can be applied: Use the instructions in WM 915255 Replacing Central Computer to properly encode the central computer to enable the Connect services activation.
Associated Products (1)Associated Documents - August 23, 2016•Document ID: 10165170Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 122-T3H2H-09
- Date Added:
- September 23, 2019
- Manufacturer:
- PORSCHE
SummaryInstructions for installing the Porsche Bicycle Rack on applicable models with an already installed roof transportation system
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