Pontiac Grand AM Complaints (2000)
675 consumer complaints on file.
- #757460January 28, 2002SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I WAS DRIVING ON THE FREEWAY AND MY PONTIAC VEHICLE'S ABS BRAKES FAILED. THERE SHOULD HAVE BEEN SUFFICIENT TIME TO STOP. THE BRAKE WENT ALL THE WAY TO THE FLOOR AND WOULD NOT SLOW THE CAR DOWN AT ALL. THE CAR ONLY HAD 15,000 MILES ON IT AND WAS RECENTLY CHECKED OUT BY THE DEALER. I ALMOST CRASHED INTO THE CAR IN FRONT OF ME BECAUSE OF CONGESTION. LUCKILY, THERE WAS A CARPOOL LANE OPEN ON THE LEFT DRIVER'S SIDE. TO AVOID REAR-ENDING THE CAR IN FRONT OF ME I CHECKED MY SIDE VIEW MIRROR AND SAW A VAN APPROACHING A LITTLE WAYS BACK. I QUICKLY CHANGED LANES AND THE VAN CRASHED INTO THE REAR END OF MY CAR. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #8002743January 23, 2002SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SUSPENSION:FRONT
WHILE DRIVING 35-40 MPH APPLIED BRAKES AND THERE WAS NO RESPONSE, BRAKES WERE CONSTANTLY SKIPPING.*AK. CONSUMER STATES WHILE DRIVING, LEFT FRONT WHEEL SOUNDS LOOSE AND FEEL LIKE IT IS GOING TO FALL OFF, AND WHEN PRESSING THE BRAKE PEDAL VEHICLE EXPERIENCES A KNOCKING, PULSATION OR GRINDING SOUND, DEALER FOUND FRONT ROTORS WARPED AND REAR BRAKES NOT ADJUSTED CORRECTLY. *YD
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #757152January 21, 2002SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE LEFT REAR SEAT BELT WILL LOCK INTEMITTENTLY (BEING USED WITH A CHILD RESTRAINING SEAT). IF THE SEAT OR THE BELT IS MOVED, IT WILL UNLOCK ITSELF. THE RIGHT REAR SEAT BELT WILL NOT LOCK. YOU CAN KEEP PULLING ON THE BELT AND IT WILL NOT LOCK DOWN. THE DEALER SAID THAT THIS BODY STYLE DOES NOT DO THAT. THE OWNERS MANUAL STATES THAT IT DOES AND THAT IT MUST IN ORDER TO PUT IN A CHILD RESTRAINING SEAT. I KNOW THAT IT USED TO DO LOCK BECAUSE I HAVE OWNED THE CAR SINCE SEPT 1999 AND HAVE HAD TRAINING CLASSES ON HOW TO INSTALL CHILD RESTRAINING SEATS IN CORRECTLY. NOW, WITH THIS PROBLEM, I DO NOT FEEL THAT OUR SON IS SAFE IN MY CAR. I DON'T KNOW WHEN HIS SEAT BELT WILL BECOME LOSE - IF WE WERE TO GET IN AN ACCIDENT - WHO KNOWS WHAT MIGHT HAPPEN.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8002316January 16, 2002AIR BAGS:FRONTAL
BOTH FRONTAL AIR BAGS DEPLOYED WHILE DRIVING, DEALER/MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756609January 9, 2002STEERING:RACK AND PINION
I WAS HEARING A RATCHETING NOISE COMING FROM GEAR BOX/RACK AND PINION AREA WHENEVER I MADE A TURN. SUNDAY NIGHT, I WAS MAKING A LEFT HAND TURN, I HEARD THE RATCHETING SOUND, TURNED THE WHEEL A LITTLE MORE TO LEFT, HEARD A POP, THEN LOST CONTROL OF THE CAR. THE CAR SLIDE SIDEWAYS INTO THE CURB WHERE IT RESTED, SHATTERED SPINDLE, AXLE, BENT RIM UNTIL A TOW TRUCK TOWED THE CAR TO THE DEALER. THE DEALER SAYS DAMAGE WAS CAUSED FROM CURB, AND CALL MY INSURANCE COMPANY, BUT THE SYSTEM FAILED BEFORE THE CAR SLID INTO THE CURB. MY WIFE, DAUGHTER AND I HEARD THIS NOISE BEFORE.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756565January 8, 2002SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THIS IS MY 4TH NEW CAR. I ALWAYS LEASE SO I TURN IN MY CARS AT 45,000+ MILES. TO DATE I HAVE NEVER NEEDED NEW PADS LET ALONE DISCS PRIOR TO 45,000 MILES. TO DATE I HAVE HAD MY BRAKES REPLACED 2X AND AM NOW IN NEED OF A 3RD SET. TWO WEEKS AGO I TOOK MY CAR IN FOR SOFT PEDAL/LONG TRAVEL - DEALER STATES NO PROBLEM FOUND. I AM VERY CONCERNED WITH REGARD TO THE SAFETY OF THIS VEHICLE. NOTE: I AM VERY PLEASED WITH MY DEALER. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756117December 28, 2001AIR BAGS:FRONTAL
ON 12/21/01 I WAS INVOLVED IN AN AUTO ACCIDENT WHERE THE INDIVIDUAL AT FAULT RAN A RED LIGHT AND CRASHED INTO MY VEHICLE. UPON THE ARRIVAL OF THE PARAMEDICS, I WAS RESTRAINED AND TOLD I HAD TO BE REMOVED FROM THE VEHICLE IMMEDIATELY, BECAUSE MY AIRBAGS NEVER ACTIVATED AND TO AVOID FURTHER INJURY. EVEN AFTER MY REMOVAL FROM THE VEHICLE, THE AIRBAGS NEVER ACTIVATED. I WAS TOLD THAT IF I WERE NOT WEARING MY SEATBELT I WOULD BE DEAD TODAY, BUT SOMEHOW I MUST HAVE INCURRED THE CHEST PAIN UPON CONTACT WITH THE STEERING WHEEL. THE CAR IS TOTALED. PRESENTLY MY ONLY INJURY IS WITH MY LOWER BACK, THE PAIN IN MY CHEST HAS SUBSIDED. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #8000712December 14, 2001TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
STEERING WHEEL VIBRATES AT ANY SPEED, AND IT IS NOT POSSIBLE TO BALANCE WHEELS. DEALER REPLACED FRONT ROTORS. THIS DID NOT REMEDY PROBLEM. AFTER 2 MORE TRIPS TO DEALER, CONSUMER WAS TOLD PROBLEM WAS TIRES SHIFTING ON RIMS. PONTIAC KNEW THIS, BUT HAD NO REMEDY.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #899827December 4, 2001SUSPENSION:FRONT, STEERING:RACK AND PINION, SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING, HEARD A LOUD NOISE WHICH CAME FROM FRONT END. TOOK VEHICLE TO DEALER. *AK TO CORRECT THE NOISE PROBLEM, THE DEALER INSTALLED NEW ROTORS AND BRAKES IN THE FRONT AND BACK. THE NOISE STILL CONTINUED AND THE DEALER REPLACED THE RACK AND PINION. NEXT, THE DEALER REPLACED THE FRONT WHEEL BEARINGS. THE DEALER ALSO AGREED TO REPLACE THE TIRES WITH MICHELIN BRAND. *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #754920November 26, 2001STRUCTURE:BODY
WHEN IT RAINED HARD, WATER LEAKED UNDER BOTH DOOR PANELS (FOR MANY MONTHS PRIOR TO SERVICE AT 31000 MILES). LARGE QUANTITIES OF WATER LEAKED IN, SATURATING THE CARPETS IN BOTH THE FRONT AND REAR SEATS ON BOTH SIDES OF THE CAR. BROUGHT INTO DEALERSHIP 08/03/01, AND DEALERSHIP REMOVED DOOR PANELS AND ADDED SECOND STRIP OF SEALER TO WATER DEFLECTORS FOR BOTH LEFT AND RIGHT DOORS. WAS TOLD THAT THIS SHOULD HAVE BEEN FACTORY-INSTALLED AND WAS MISSING. WORK COVERED UNDER WARRANTY. SOLVED PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #754634November 17, 2001POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION
ENGINE IS MISSING OR COUGHING WHILE STOPPED AT RED LIGHT,TRANSMISSION & TRANSAXLE IS SLIPPING,CAR KEEPS PULLING LEFT TO RIGHT & TIRES ARE WEARING DOWN ON LEFT SIDE DUE TO LEFT FRONT END HAS A MAJOR PROBLEM, BOTH FRONT ROTORS KEEPS WEARING DOWN,LEFT FRONT WHEEL AREA HAS A RUBBING & GRINDING NOISE THAT CAN NOT BE FOUND, ENGINE KEEPS OVER HEATING,BRAKES KEEPS PULLING & PULSATES WHEN BRAKES ARE APPLIED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #754257November 8, 2001ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ON 11-1-01 I SUBMITTED A COMPLAINT CONCERNING OUR PONTIAC GT AND I HAVE HEARD NOTHING FROM YOUR OFFICE. IN A SENTENCE, WHILE DRIVING HER 2000 PONTIAC (34K MILES) THE ENGINE JUST QUIT ON HER 2 TIMES ON HER WAY TO WORK, AND THE SECOND TIME SHE CALLED ROADSIDE TOW AND WAS TOWED TO PALMDALE CA. RALLY CHEV.. THE DEALER COULD FIND NOTHING WRONG SO THEY REPLACED THE GAS LINE FILTER. MY WIFE IS COMPLETELY AFRAID TO DRIVE THE CAR NOW.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #898828November 6, 2001VISIBILITY:SUN/MOON ROOF ASSEMBLY
A LEAK HAS DEVELOPED IN SUN ROOF, AND IS LEAKING INTO FUSE BOX, CAUSING THE RELAY SYSTEM TO SHORT CIRCUIT. *AK *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #898174October 24, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER HAD GOTTEN TIRES ROTATED AND NOTICED ROTORS WERE PITTED AND RUSTED. WAS NOT GETTING ENOUGH BRAKING. HAVE BRAKES, BUT THEY ARE WORN DOWN. CONTACTED DEALER, AND DEALER WAS AWARE OF THE PROBLEM, AND WILL REPLACE DEFECTIVE ROTORS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #897665October 12, 2001EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
WHEN TURN SIGNAL IS ON SOMETIMES IT BLINKS AND SOMETIMES IT DOES NOT, TURN SIGNAL WORKS INTERMITTENTLY. CONTACTED DEALER, AND DEALER DID NOT KNOW WHAT WAS CAUSING PROBLEM.*AK CONSUMER ALSO STATED IF YOU PUSH THE EMERGENCY FLASHER THE TURN SIGNAL WILL START WORKING. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #897667October 12, 2001STRUCTURE:BODY
WHEN IT RAINS PASSENGERS SIDE FLOOR OF VEHICLE FILLS WITH WATER, ALSO WATER COMING DOWN BETWEEN DOOR AND FLOOR, CONTACTED DEALER, AND CONSUMER WAS INFORMED BY DEALER THAT THEY COULD NOT SEE ANYTHING WRONG. *AK CONSUMER STATED THIS HAS BEEN HAPPENING EVER SINCE VEHICLE WAS PURCHASED.*SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #896501September 19, 2001EXTERIOR LIGHTING:TURN SIGNAL
WHEN MAKING TURNS THE SIGNALS STOP WORKING WITH NO WARNING, SIGNALS WILL WORK INTERMITTENTLY, CONTACTED DEALER AND THEY STATED CAN'T FIND CAUSE.*AK* JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #752226September 15, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FROM STOPPING FRONT ROTORS OVERHEAT AND WARP, CAUSING A VIBRATION WHEN YOU APPLY YOU BRAKES, DEALER REPLACED ROTORS TWICE, 3RD TIME THEY SAID NO EVEN THOUGH CAR WAS STILL UNDER WARRANTY/ POWER WINDOW CABLE BOUND UP IN GEAR IN MOTOR BOX, CAUSING THE GUIDES FOR WINDOW TO BREAK AND PIECE ATTACHED TO WINDOW TO BREAK, CALLED DEALER THEY SAID WE WOULD HAVE TO BUY A $ 500.00 WINDOW JUST TO GET THE PIECE THAT ATTACHES TO THE WINDOW AND COMPLETE WINDOW CABLE ASSEMBLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #562949September 5, 2001ELECTRICAL SYSTEM
THE CONSUMER RECIEVED RECALL NOTICE TO HAVE THE LOW VOLTAGE LIGHT SERVICED, THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED, SINCE THE REPAIR THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH THE TURN SIGNALS AND DIGITAL DISPLAY OF THE RADIO, THE TURN SIGNAL ONLY WORK ABOUT HALF THE TIME AND THE DIGITAL DISPLAY IS ONLY PARTIALLY LIT ON START-UP, THE VEHICLE HAS BEEN BACK TO THE DEALER TWO TIMES BUT THE PROBLEM STILL IS NOT FIXED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #895588August 31, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE HAS BEEN TAKEN TO DEALER FIVE TIMES FOR ROTOR PROBLEMS. THERE, CONSUMER HAS HEARD GRINDING NOISE AND PULSATION WHEN APPLYING BRAKES. HAS CONTACTED DEALER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0