Pontiac Grand AM Complaints (2003)

325 consumer complaints on file.

#10715017May 6, 2015
ELECTRICAL SYSTEM, AIR BAGS
AT 29,000 MILES IN 2006 THE IGNITION WOULD NOT TURN. CAR TOWED TO AUTHORIZED PONTIAC DEALER WHERE I WAS TOLD THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE COST FOR THE IGNITION CYLINDER WAS $327.00 I WAS STRUCK BY A UTILITY TRUCK WHILE STOPPED AT A RED LIGHT IN 2013 AND THE AIRBAG DID NOT DEPLOY. AT APPROXIMATELY 58,000 MILES THE CAR WON'T START.AGAIN TOWED TO A PONTIAC DEALER. TOLD I NEED A NEW IGNITION CYLINDER FOR A COST OF $447.82. PRIOR TO THIS INCIDENT, WHEN THE KEY WAS TURNED THE SECURITY LIGHT AND AIRBAG LIGHT WOULD STAY ILLUMINATED LONGER THAN USUAL. THERE HAS BEEN A CLICKING SOUND COMING FROM DASHBOARD AND AT TIMES WHILE DRIVING ON A SHIFTED LEVEL ROAD (EXAMPLE: END OF A HIGHWAY RAMP , BACKING OUT OF AN UNEVEN DRIVEWAY) THE CAR HAS TURNED OFF. THERE HAS ALSO AT TIMES BEEN DIFFICULTY TURNING THE STEERING WHEEL. OFTEN TIMES IT TURNED EASILY AND OTHER TIMES IT WOULDN'T TURN AT ALL. 2015 GENERAL MOTORS TOLD ME THIS WASN'T PASSED ON FOR INVESTIGATION BECAUSE I DIDN'T PROVIDE A PHOTO OF THE VEHICLE BEFORE THE BODYWORK WAS DONE ALTHOUGH THEY RECEIVED THE REPAIR BILL. I STILL DON'T HAVE A DRIVEABLE CAR AND AM UNSURE IF THIS CAR WOULD EVEN BE SAFE TO DRIVE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10713810May 4, 2015
ELECTRICAL SYSTEM
2003 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO VEHICLE LOST POWER WHILE DRIVING BEFORE RECEIVING RECALL NOTICE 14350. *SMD THE CONSUMER STATED SHE HIT A DITCH AND FLIPPED OVER. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10713751April 30, 2015
ELECTRICAL SYSTEM, ENGINE
VEHICLE HAS BEEN "REPAIRED" AS PER NHTSA RECALL #14V400000 WITHIN THE LAST TWO (2) MONTHS. ON WEDNESDAY APRIL 29, 2015, AT APPROXIMATELY 7:30 PM CDST, WHEN DRIVING THE VEHICLE IS SHUT OFF AGAIN JUST AS IT DID PRIOR TO THE RECALL "REPAIR". KEYS ON KEY CHAIN ARE MINIMAL (6). VEHICLE RESTARTED WITH NO FURTHER ISSUE OR INDICATION THAT THERE WAS A ISSUE WITH THE ENGINE (NO CHECK ENGINE LIGHT, ETC.). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712677April 24, 2015
VEHICLE SPEED CONTROL
MY DAUGHTER WAS DRIVING MY WIFE'S 2003 PONTIAC GRAND AM AND THE ACCELERATOR STUCK, ALMOST CAUSING A SERIOUS ACCIDENT IN HEAVY TRAFFIC. WHEN THE ACCELERATOR IS PRESSED, IT NOW FAILS TO RETURN TO THE IDLE POSITION, REQUIRING ONE TO PHYSICALLY PULL THE PEDAL BACK UP. AFTER THE NEAR ACCIDENT, MY DAUGHTER DID SOME RESEARCH AND DISCOVERED THAT THERE HAD BEEN A RECALL FOR STICKING ACCELERATOR ON THE 2003 PONTIAC GRAND AM, BUT WE HAVE NEVER BEEN CONTACTED ABOUT THE RECALL. I CALLED PONTIAC ON THE TOLL FREE NUMBER LISTED ON THE RECALL NOTICE ON YOUR SITE AND THEY TOLD ME THAT THEY WOULD DO NOTHING TO FIX THE PROBLEM. AFTER ASKING TO SPEAK TO A SUPERVISOR SEVERAL TIMES, I WAS FINALLY CONNECTED TO THE SUPERVISOR WHO ALSO SAID THEY WOULD DO NOTHING. I TOLD HER THAT THERE HAD BEEN A RECALL AND SHE SAID THERE WASN'T A RECALL FOR THE ACCELERATOR ON A 2003 GRAND AM. I GAVE HER THE RECALL NUMBER AND SHE SAID SHE COULDN'T FIND ANYTHING ON THAT RECALL, AND THAT THE CAR WAS TOO OLD SO PONTIAC WASN'T GOING TO PAY ANYTHING TO HAVE IT FIXED. SHE SAID I WOULD NEED TO PAY FOR IT MYSELF AND IF THEY EVER DID ISSUE A RECALL AND I KEPT THE RECEIPTS, THEY WOULD ISSUE A REFUND. THE CAR IS NOW TOTALLY UNSAFE TO DRIVE AND THERE ARE MANY MORE PEOPLE WITH THE SAME MODEL CAR WHOSE LIVES MAY WELL BE IN DANGER BECAUSE OF THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711867April 21, 2015
ENGINE
THE CAR SUDDENLY STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705146April 11, 2015
ENGINE
MY IGNITION CYLINDER SWITCH IS MAKING MY CAR TO STALL AND SHUT OFF WHILE I AM DRIVING AND I HAD IT REPLACE ON 4/8/15 AND WAS DRIVING AND IT NOT FIX, MY CAR HAS CUT OFF ON ME WHILE DRIVER 3 TIME SINCE I GOT IT FROM THE DEALERSHIP I AM NOT DRIVING IT AND WHAT THE DEALERSHIP TO SEND A TOW TO PICK THE CAR UP. I AM NOT SAFE IN THE CAR AND SPENT $377.00 FOR LABOR AND THE PART FOR IT NOT TO FUNCTION CORRECTLY. I HAD MY KEY REPLACED ON A RECALL AND WHEN I GOT THAT SERVICE MY IGNITION LOCKED AND THE KEY WOULD NOT TURN THE CAR ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702555March 30, 2015
AIR BAGS, STEERING
TL* THE CONTACT OWNED A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER AND THE STEERING WHEEL BECAME EXTREMELY TIGHT AND DIFFICULT TO TURN. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL WHICH DID NOT STOP THE VEHICLE, CAUSING THE CONTACT TO VEER TO THE RIGHT AND CRASH INTO A CURB AND THEN A STOP SIGN. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD INJURIES AND WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), BUT EXPERIENCED THE FAILURE BEFORE THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000. UPDATED 5/29/15*CN THE CONSUMER HIT A CURB THEN A FIRE HYDRANT. UPDATED 04/05/16. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10691559March 2, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V4000 (ELECTRICAL SYSTEM), THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE VEHICLE NEEDED A NEW IGNITION. THE MANUFACTURER WAS CONTACTED, WHO STATED THAT THE IGNITION WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672933January 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND ALL THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED .THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672027January 12, 2015
ELECTRICAL SYSTEM
NORMALLY THE ANTI THEFT SYSTEM KICKS ON AND THE SECURITY LIGHT BLINKS AND YOU HAVE TO PUT THE KEY IN THE ON POSITION FOR TEN MIN. AND WAIT FOR THE SECURITY SYSTEM TO RESET. IT WAS -7 DEGREES OUTSIDE AND I THOUGHT I WAITED EXACTLY TEN MIN. BUT MAYBE IT WAS TOO EARLY. IF YOU DON'T WAIT TEN MIN. EXACTLY THEN YOU HAVE TO RESTART THE PROCEDURE ALL OVER AGAIN. I HAD MY INFANT IN THE CAR, WHICH MADE THINGS WORST. I GOT STRANDED AT THE GROCERY STORE RIGHT WHEN THEY CLOSED SO ME AND MY SON HAD TO WAIT 20 MIN. FOR THE SECURITY LIGHT TO RESET. THIS IS A KNOWN ISSUE FOR ALL GRAND AMS RANGING FROM 1998 TO 2003 ITS CALLED A PASSLOCK SYSTEM MALFUNCTION. I DON'T KNOW HOW MANY OTHER PPL. REPORTED THIS ISSUE BUT I JUST WANT TO MAKE SURE I PITCH IN TO GET THIS ISSUE KNOWN. I'VE BEEN STRANDED IN BAD PARTS OF CHICAGO BEFORE AND AT THE WORST TIMES. HOPE THIS HELPS. HERE IS A FORUM LINK TO SEE ALL THE OTHER PPL WHO ARE DEALING WITH ISSUE. ITS 40 PAGES LONG. PLEASE LOOK INTO THIS. IT SHOULD BE A RECALL, AND THIS ISN'T THE ONLY SITE WHERE PPL ARE COMPLAINING. SEARCH GOOGLE, YOUTUBE, YAHOO QUESTIONS AND YOU WILL SEE ITS HAPPENING TO EVERYONE. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/15929/PONTIAC/GRAND-AM/PONTIAC-GRAND-AM-SECURITY-PASSLOCK-PROBLEMS/P3. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669629January 2, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE INDEPENDENTLY DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. UPDATED 2/24/15*CN UPDATED 9/12/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660630December 30, 2014
ELECTRICAL SYSTEM
2003 PONTIAC SAFETY RECALL NOTICE-THE KEY RING IS CARRYING ADDED WEIGHT AND THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME OTHER JARRING EVENT, IT MAY UNINTENTIONALLY MOVE THE KEY AWAY FROM THE "RUN" POSITION. *MW ACCORDING TO THE REPAIR INVOICE, THE STARTER ASSEMBLY WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667606December 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE EMERGENCY HAZARD LIGHTS WERE INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660641December 22, 2014
ELECTRICAL SYSTEM
2003 PONTIAC GRAND AM UNINTENDED IGNITION KEY ROTATION. *MW THE RECALL WAS PERFORMED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663378December 10, 2014
EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A RIGHT TURN, THE TURN SIGNAL LIGHT FAILED TO ILLUMINATE ON THE EXTERIOR AND INTERIOR OF THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658951November 18, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE BEEN HAVING ISSUES WITH THE ELECTRICAL SYSTEMS IN MY CAR FOR THE LAST 1-1/2 YEARS. WHEN I TURN ON THE CAR THE DASH LIGHTS/HEADLIGHTS/RADIO/WINDOWS AND HEATER/AC USUALLY WON'T WORK RIGHT AWAY. WHILE I AM DRIVING, THEY WILL POP ON OR OFF DEPENDING ON THE BUMPS ON THE ROAD. SIX MONTHS AGO, THE "SECURITY" LIGHT ON MY DASH STARTED TO GIVE ME TROUBLE. APPARENTLY, THE CAR SOMETIMES THINKS THAT I AM NOT USING THE CORRECT IGNITION KEY AND WON'T START. I NOW HAVE TO BUDGET AN EXTRA 10 MINUTES INTO MY DRIVE TIME EVERYWHERE I GO ON THE CHANCE THAT THE CAR'S SECURITY SYSTEM NEEDS TO RESET ITSELF (I HAD TO FIND THE "FIX" TO THIS ISSUE ON YOUTUBE.COM WHICH ANOTHER GM CAR OWNER POSTED, SINCE THERE WAS NOTHING REMOTELY HELPFUL ABOUT IT IN MY OWNER'S MANUAL). I WENT TO A DEALER TO GET THE INSERT TO MY KEYS AND IT HAS NOT SOLVED ANY OF THESE PROBLEMS. MY BIGGEST FEAR IS TAKING MY CAR ON HIGHWAYS SINCE THESE ISSUES STILL EXIST, AND I AM DEATHLY AFRAID OF THE POSSIBILITY OF THE KEY MOVING OUT OF THE "RUN" POSITION AND STOPPING COMPLETELY WHICH I AM AWARE HAS HAPPENED TO OTHER GM VEHICLES THAT HAS CAUSED ACCIDENTS AND FATALITIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654543November 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT SEVERAL ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE RESTARTED. HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653764November 10, 2014
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
TURN SIGNALS WORK ONLY RANDOMLY, SOMETIMES THERE IS A CLICKING NOISE THAT IS CONTINUOUS, LIGHT COMES ON IN DASH WHEN YOU FLIP CONTROL BUT TURN SIGNALS DO NOT BLINK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653891November 10, 2014
STEERING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING OVER A BUMP AT APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED AND THE BRAKES FAILED. AS A RESULT, THE CONTACT SIDE SWIPED ANOTHER VEHICLE ON THE PASSENGER SIDE AND CRASHED INTO A CONCRETE RIDGE BEFORE COMING TO A STOP. ALSO, THE CONTACT ADDED THAT DUE TO THE FAILURE ONE OF THE TIRES BLEW. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10653746November 9, 2014
ELECTRICAL SYSTEM
I HAVE BROUGHT MY CAR SEPTEMBER 2013. I STARTED HAVING PROBLEMS IN JULY 2014. MY CAR WOULDNT START WITH THE FIRST TURN. BUT I WOULD TRY AGAIN AND IT STARTS. SO ONE DAY DRIVING DOWN THE ROAD IT STALLED ON THE HIGHWAY. NEVER STARTED BACK UP. THE MECHANIC SAID IT WAS THE FUEL REGULATOR AND OIL PRESSURE GAUGE WHICH HE CHANGED . I STILL HAD THE PROBLEM OF NOT STARTING ON THE FIRST TRY. I FOUND OUT I HAD A RECALL ON THE IGNITIONS SWITCH WHICH WAS FINALLY CHANGED. I RECEIVED A LETTER AFTER THE RECALL WAS COMPLETED. BUT THE RECALL SAID IT WAS AN ELECTRICAL SWITCH AND THEY ONLY FIXED THE KEY RING. I THOUGHT THEY WOULD CHANGE THE IGNITION SWITCH. NOW MY CAR STILL DOE THE SAME AND MECHANICS ARE STATING THEY CAN NOT LOCATE THE ISSUE. I CAN BE DRIVING DOWN THE ROAD AND IT WILL STALL ON ME. I NEED TO GET THIS RESOLVED BEFORE THE HAZARDOUS ROADS CONDITIONS ARE AMONG US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Pontiac Grand AM