Nissan Rogue Sport Complaints (2021)

35 consumer complaints on file.

#11565494January 14, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
UNKNOWN I fell victim to a wiretapping incident that is still under Federal investigation that began in my vehicle on June 23rd, 2023. This concern is in regard to life safety and loss of control of the vehicle on or around the same time, due to radio transmission feedback beeping coming from the passenger side speaker, as well as what sounded like an emergency response unit radio. The noise would not stop until I pulled the plug on the battery of the car as well as the fuse panel to the head unit. While driving the vehicle in Converse TX around August 1st, 2023, I noticed the speedometer locking at a higher than average speed for the area I was in, like it would go into cruise control automatically, without my consent. I then hit the brake to slow it down, but the speedometer locked again and would read what I believed to be 5mph over the speed limit, but I could hear the engine revving and feel myself speeding up. I parked the car and pulled the majority of the fuse panel after this event, barely used it, reset the firmware version on the head unit and do not have this issue today. I reported this to Nissan twice in person, once on the phone and twice in writing. Nissan refuses to look into it until I pay for them to plug up their equipment to determine what happened and that there is nothing wrong since there is not yet a recall leading to my event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561475December 22, 2023
UNKNOWN OR OTHER
The actuators on the doors are failing, so the door locks are unreliable. I paid to have the front passenger door's actuator replaced at a cost to me of almost $700. Now I am having the same issue with the driver's side actuator, which means another $700 repair. I worry that the same thing will happen to the two back doors. To me, this is a quality issue. The car is barely 3 years old (i purchased it in August 2020). If I don't spend the money to get this fixed, I run the risk of getting carjacked or the car broken into. I have tried and failed to get any kind of resolution from Nissan consumer affairs - they keep using stall tactics rather than being straightforward. I am also unhappy with the resolution of the jackknife key recall. They did the bare minimum to resolve this issue and now I have a key that is forced to stay in the open position at all times. The key is now over 4" long. It's also sharp and I've lost count of how many times I've stabbed my leg and put holes in my pants pockets.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554268November 9, 2023
UNKNOWN OR OTHER
I went through a recent DDoS attack by a neighbor where they used signal boosting to spoof my key fob. From there, they were able to access the Intelligent Drive System, GPS and audio. On June 25th, the same criminals tracked me down through the GPS outside of Marshall TX and attmpted to hijack the vehicle. I had to call 911 and run for safety, it was terrifying. The entire day I could hear interference over the radio, this remained an issue for weeks. I took it to a Nissan Dealer to show them the mass amount of Malware that was installed, but was told I could just buy another car instead. To make matters worse, at one point in time, this group that hacked the vehicle, was able to alter my speed remotely. It is impossible to have anyone at Nissan take me seriously on this matter, yet you can see online that this is a known concern for this model specifically. I believe it is pertinent that Nissan review boot loader settings on these vehicles for a known fatal flaw that leaves the user vulnerable to these types of attacks, this could have caused me to crash several times and is downright scary that anyone with a little background could penetrate these systems so easily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553948November 7, 2023
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2021 Nissan Rogue Sport. The contact stated that while the vehicle was parked, she exited the vehicle, walked toward her home, and noticed the vehicle was running. The contact went back to turn the vehicle off, and while reaching into the vehicle and pressing the start-to-stop button, the vehicle reversed, rolled back, and ran her over. The vehicle continued to roll and crashed into a fence. There were no warning lights illuminated. The contact sustained injuries, including a fractured rib, a fractured back, and a collapsed lung. Medical attention was provided at the hospital. There was no reported fire or air bag deployment. A police report was filed. The vehicle was towed to an unknown local dealer, where it was diagnosed that there was a computer glitch. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 14,779.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11547901October 3, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
AEB activates randomly without any warning. Happens quarterly since 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542998September 6, 2023
FUEL/PROPULSION SYSTEM
-F-ill up tank with 326 miles remaining, I pumped to full tank, upon ignition the electronic gas mileage still read 326 miles remaining, with full tank, Millages still dropping as you drive, took the car to the dealership, they disconnect the battery It start to calculate right few, month later, same thing happens. AS OF 09-06-2023. It is doing the same thing. full tank and keep dropping millage, showing 268 miles remaining and keep dropping as i drive with full tank. car has 9,519 Miles, still under the 3-year warranty. Dealer don't want to work on it. keep giving me hard time. that nothing it wrong with it. Nissan had a voluntary recall for some models of nissan rogue fuel pump assembly on Dec 2021, they should include all rogue sport
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541868August 31, 2023
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRICAL SYSTEM
The contact owns a 2021 Nissan Rogue Sport. The contact stated that while their daughter was diving at highway speeds (mph unknown) in the rain with the cruise control turned off suddenly the vehicle began excessively turning to the left. The vehicle began spinning out of control and hitting the guard rail approximately 3 times before stopping on a bed of grass. The air bags did not deploy. The contact had injuries such as bruises and soreness to the left side of the body. There was no medical attention. There was no police report filed. The vehicle had not been repaired. The vehicle was towed by the contact's insurance company and then had the vehicle towed to persons associated with Nissan (the contact was unsure of the exact location), however, there was no diagnosis provided. The vehicle had not been repaired. The manufacturer had not been informed. The approximate failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11534473July 25, 2023
STEERING, VEHICLE SPEED CONTROL, LANE DEPARTURE: ASSIST
Unknown, this is what I remember, As I was traveling on this highway I pushed the lane correcting button on because it was raining and I don't like being out in the rain. I had put on my Cruse control and after about halfway to the exit I turned the Cruse control off so that the vehicle could slow down and I could cost to the exit however out of nowhere my steering wheel starts pulling to the left so I tried to turn it back to align with the back of my truck and the steering wheel was stuck it would not move so, I braced myself for impact. I am still scared. No one will help me and the vehicle is available for request if need be. I really could have been killed and someone else too if they had been near me at the time of the accident. The guard rails saved me from going into the opposite side of traffic on the highway. Because of what I was doing no one will help me. So I don't know what to do now. There were no warning signs before the accident however I did have an oil change and my tires rotated 3 weeks before my accident. Everything happened on the day of my accident. No 1 will look at it. My insurance will not cover me so they will not help and the people I was driving for are basically not responsible and now I am out of my vehicle and I need it inspected but no 1 will help me.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11526177June 9, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Nissan Rogue Sport. The contact received notification of the NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512867March 20, 2023
AIR BAGS
The contact owned a 2021 Nissan Rogue Sport. The contact stated that while driving at approximately 40 MPH, another vehicle coming from the opposite direction drove into her lane, causing a head-on collision. The contact stated that the air bags had deployed; however, the driver's air bag had not deployed until after she hit the steering wheel from the impact. The contact sustained a fractured sternum that required medical attention. The vehicle was towed to a tow yard and deemed totaled. A police report was not yet available. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11472353July 5, 2022
ENGINE, SERVICE BRAKES, STEERING
The steering wheel and brake peddle locked (unable to steer or pump brakes) causing me to lose control of the car. I ended up sideswiping a tree and rear-ending a parked pickup truck, totaling my car. This malfunction was an ongoing issue that I initially reported to the dealership which the car came from and also after occurring 2 additional times (with video evidence). The dealership stated that because they were unable to duplicate the malfunction, they could not fix the problem and due to my state's Lemon Law, Nissan Corporate could not get involved until the same malfunction occurred for a 4th time. This exact malfunction (unable to steer or pump brakes) had only occurred while the car was in reverse but unfortunately for me, the 4th occurrence happened while the car was in drive. My son and I are VERY fortunate to have walked away from this very avoidable accident with minor injuries, although the trauma will be there for a while.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11458115March 24, 2022
UNKNOWN OR OTHER
My new 2021 rogue sport does not always excellarate, especially on U turns or wait I g to make a turn. I have had the car less than 3 months and near afraid to drive it. It almost does one or more of these when out driving. I mentioned it to the dealership and they say it has a break in point and I needed to drive it for at least 1500 miles. It just went over 1000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450897February 8, 2022
AIR BAGS, LANE DEPARTURE: WARNING
When driving I got close to the rumble strip and when getting back into the lane the side airbags deployed not the one on the wheel or in front of passenger seat. The car didn't hit anything either
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446710January 8, 2022
STRUCTURE:BODY
I have a 2021 Nissan Rogue in the collision shop (highly reputable corporation) for rear door scratch repair. When customer dropped off stated that her front door would not open from inside or outside. It only had 702 miles on it and still with the drive out tag. Once the door was able to get open after having to remove trim panels and such, noticed that the front drivers door release cable was too long and kept popping out of the handle base on door. Pulled the entire lock assembly and base out and works just fine, because there’s no pressure on the cable. Once installed back into vehicle, after 3 or 5 handle pulls, the handle would not unlock anymore once again. Noticed again that the release cable popped out once again out of the base. After repeating the whole process 3 times with the same result, I am now writing this concern. It would be devastating if a actual accident did occur and the cable popped off again and customer couldn’t escape out of her vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444507December 20, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Sensors that stop the car reversing if someone is behind them malfunction and you cannot reverse. Sensors that are meant to slow car for fwd collision do not work at all, or stay on with no obstruction causing you not to be able to drive. Dealer stated issue when temp is below 35 degrees and reset, issue not fixed. Nissan rep states no issues with car take to dealer. Multiple other people with issue on a group page. I hit a deer at 15mph the sensor never detected anything or stopped car. Nissan rep stated it was to stop.car for pedestrian not a deer.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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