Nissan Quest Complaints (2004)

445 consumer complaints on file.

#10402829May 26, 2011
ENGINE AND ENGINE COOLING
THERE IS AN AWFUL TICKING SOUND COMING FROM THE ENGINE. MY CAR HAS BEEN SERVICED MY NISSAN REPEATEDLY AND IT'S STILL MAKING THE NOISES. NOW I'VE BEEN TOLD IT'S THE TIMING CHAIN. AFTER READING UP ON THIS ISSUE IT'S APPARENT THAT THERE A WIDESPREAD PROBLEM WITH THIS PART IN THE NISSAN QUESTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398274April 29, 2011
ENGINE AND ENGINE COOLING
AT A REGULAR DEALER VISIT FOR AN OIL CHANGE, I WAS TOLD THAT I HAVE A BROKEN TIMING CHAIN GUIDE ON MY 04 NISSAN QUEST. THE COST OF THIS REPAIR IS APPROXIMATELY $1800. UPON DOING SOME RESEARCH, I DISCOVERED THAT THIS IS A FAIRLY COMMON ISSUE WITH 04 QUESTS AND IT APPEARS TO HAPPEN BETWEEN 60 -90,000 MILES (MINE IS JUST OVER 80,000). LINK IS ATTACHED: HTTP://QUESTDRIVER.COM/NODE/835. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395725April 13, 2011
ENGINE AND ENGINE COOLING:ENGINE, STRUCTURE:FRAME AND MEMBERS, POWER TRAIN
VAN DRIVING ODD, DEALER FOUND THAT ENGINE MOUNT WAS BROKE. DEALER REPLACED ENGINE MOUNT SAYING IT WAS SERIOUS ISSUE AND SEEN OFTEN IN NISSANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395601April 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 TO 25 MPH SHE NOTICED THAT IN BECAME DIFFICULT TO SHIFT GEARS. ALSO, WHEN SHE TRIED TO ACCELERATE TO HIGHER SPEEDS THERE WAS HESITATION. THE VEHICLE WAS THEN INSPECTED BY A INDEPENDENT MECHANIC AND THEY ADVISED HER THAT IT MAY BE A VALVE INSIDE OF THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390456March 17, 2011
ENGINE AND ENGINE COOLING:ENGINE
NISSAN 2004 QUEST, WHILE DRIVING AND MAKING LEFT IN INTERSECTION VAN DIES. TAKE IT IN TO NSSAN DEALERSHIP AND UNABLE TO RUN DIAGNOSTIC TEST DUE TO ENGINE NOT RUNNING. THEY BELIEVE ITS A TIMING CHAIN PROBLEM AND NEED TO OPEN ENGINE.OTHER CONSUMER REPORTS WITH PROBLEMS WITH TIMING BELTS. WE'RE A FAMILY OF SEVEN, IF IT WOULD HAVE HAPPENED WHILE ON FREEWAY MOST LIKELY WOULD HAVE HAD FATALITIES INVOLVED. NISSAN REFUSES TO PRACTICE ANY GOODWILL FINANCIAL ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384123February 23, 2011
TIRES, AIR BAGS
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT WAS DRIVING 45 MPH WHEN THE ENTIRE FRONT END OF THE VEHICLE BEGAN SHAKING VIOLENTLY. THE TIRES WERE CHANGED AND NEW TIRES WERE INSTALLED BUT THE SHAKING PERSISTED. THE TIRE SENSOR AND AIR BAG WARNING LIGHT CONTINUED TO ILLUMINATE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND DID NOT ATTEMPT TO REPAIR OR INSPECT THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380924February 7, 2011
ENGINE AND ENGINE COOLING:ENGINE
THE TIMING CHAIN GUIDES (TEFLON BASED MATERIAL) IN THE VQ35 ENGINES WERE PREMATURELY CAUSING AUDIBLE RUBBING AND BANGING UPON START UP AND EARLY WARM UP IDLE CONDITIONS. THIS PREMATURE WEAR OF THE TENSION GUIDES IS A SAFETY HAZARD DUE TO THE FACT THAT THE TIMING CHAIN HAS UNDO SLACK FROM EARLY DEGRADATION OF TENSION GUIDES WHICH MAY CAUSE THE TIMING CHAIN TO WEAR/BREAK PREMATURELY AND WITHOUT WARNING WHILE DRIVING AT HIGHWAY SPEEDS. THIS WOULD CAUSE THE ENGINE TO SHUT DOWN UNEXPECTEDLY AND PUT THE LIVES OF THE VEHICLES OCCUPANTS IN DANGER OF POSSIBLY BEING STRUCK MY ONCOMING VEHICLES. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371135December 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE ARE MAJOR PROBLEMS WITH THE SHIFTER/TRANSMISSION ON MY 2004 NISSAN QUEST VAN. THE PROBLEMS STARTED A FEW YEARS AGO WHEN PARKED ON A SLIGHT INCLINE AND THE VAN WOULDN'T SHIFT INTO REVERSE. I CALLED THE DEALERSHIP AND THEY ADVISED ME TO PULL FORCEFULLY ON THE SHIFTER TO MAKE IT SHIFT. IT DID SHIFT BUT THIS HAS CONTINUED TO BE A COMMON PROBLEM. AFTER ABOUT A YEAR OF DEALING WITH THIS, THE SHIFTER STARTED TO NOT ENGAGE IN THE CORRECT POSITION INDICATED ON THE DASH AND I WOULD HAVE TO PLAY AROUND WITH IT TO GET IT TO ENGAGE IN THE CORRECT GEAR (IT LOOKED LIKE IT WAS IN DRIVE ACCORDING TO THE BASE OF THE SHIFTER, BUT WAS ACTUALLY STILL IN NEUTRAL). THERE WERE OTHER SYMPTOMS SUCH AS HAVING TO PUSH THE SHIFTER FIRMLY IN TO PARK TO REMOVE THE KEY. FAST FORWARD TO TODAY AND I FINALLY DISCOVERED WHAT HAS BEEN HAPPENING. I WENT TO SHIFT IN REVERSE ON AN INCLINE AND HAD TO VERY FORCEFULLY PULL THE SHIFTER INTO REVERSE. AFTER DOING SO, THE DASH AND THE BASE OF THE SHIFTER ARE MISMATCHED BY A WHOLE GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362947October 29, 2010
STRUCTURE:BODY
DRIVING MY 2004 NISSAN QUEST WITH APPROX 61000 MILES AT 55 MPH ON LOCAL HIGHWAY WHEN IT SOUNDED LIKE THE SIDE OF CAR WAS HIT. I PULLED OVER AND FOUND MY PASSENGER POWER SLIDING DOOR RAIL COVER, A PIECE (~4FT BY 5 TO 8 INCHES) HAD NEARLY COMPLETELY DETACHED FROM THE CAR EXCEPT FOR BENT BACK BRACKET. I COULD NOT REMOVE (PIECE WEDGE INTO TAIL LIGHT) SO I PUSHED IT IN AS BEST AS POSSIBLE AND DROVE HOME. VERY FORTUNATE THE PIECE DID NOT DETACH COMPLETELY AND HIT THE VEHICLE BEHIND. THIS COULD HAVE CAUSED SOME SERIOUS DAMAGE, MAYBE EVEN HURT SOMEONE. I FOUND OTHER REPORTS OF THIS SAFETY/DESIGN PROBLEM OCCURRING WITH 2004 QUEST. THE METAL COVER WAS BENT, THE TAILLIGHT ASSEMBLY CRACKED AROUND THE EDGE AND SOME NASTY SCRATCHES IN THE PAINT. THIS PIECE IS ATTACHED BY SMALL PLASTIC GROMMET CLIPS THAT SEEM BRITTLE. POORLY DESIGNED SINCE THE REAR IS ATTACHED UNDER THE TAILLIGHT AND THE FRONT WITH PLASTIC CLIPS. IF THEY WOULD HAVE PUT THE METAL TAB IN THE FRONT ALSO THIS WOULD HAVE NEVER HAPPENED. TOOK IT TO THE DEALER IN KENNESAW,GA AND THEY SAID IT WOULD BE $700 TO FIX AND IT WOULD NOT BE COVERED AS A MANUFACTURES DEFECT. CALLED NISSAN CORPORATE AND THEY DRAGGED THEIR FEET FOR A FEW DAYS AND CALLED ME BACK AND SAID THEY WOULD ASSIST IN ANY WAY DUE TO BEING OUT OF WARRANTY. IT IS A REAL SHAME BECAUSE I HAVE HAD 2 NISSANS PREVIOUSLY (TRUCKS) AND I WILL PROBABLY NEVER BUY ANOTHER NISSAN. CORPORATE WAS VERY COLD AND SHORT, ZERO CUSTOMER SERVICE IN MIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362479October 26, 2010
ELECTRICAL SYSTEM
I OWNED A NISSAN QUEST 2004 3.5 SL THAT HAS 66,556 MILES, I WAS VERY HAPPY WITH THIS CAR UNTIL LAST SEPTEMBER, WHEN OUT OF THE BLUE MY NISSAN WILL BRAKE DOWN IN THE MIDDLE OF THE BELTWAY OR STALL IF I STOPPED AT A RED LIGHT OR STOP SIGN, THE ENGINE WILL DIE COMPLETELY WITH NO WARNING SIGNS, I TOOK THIS CAR TO THE DEALER PASSPORT NISSAN OF ALEXANDRIA VA FOR THE 3RD TIME YESTERDAY BECAUSE MY VAN KEEP STALLING ANY TIME I DRIVE UNDER 5MPH OR BRAKE TO A STOP. THIS AFTER I WAS TOLD FOR 2ND TIME THAT THEY FIXED THE PROBLEM IN A MESSAGE THEY LEFT ME SAYING 'WE WERE ABLE TO DUPLICATE THE PROBLEM AND FIXED, WE HAD TO RE-PROGRAM THE ENGINE IDLE, THAT IS FIXED WE DROVE IT MANY TIMES TODAY AND DEFINITELY IS FIXED'. BUT WHEN I DROVE IT BACK THE NEXT MORNING TAKING MY KIDS TO SCHOOL MY NISSAN KEPT STALLING AND GOT WORSE BECAUSE NOW THE ACCELERATOR IS SHAKING THE CAR WHENEVER I NEED TO SPEED UP. FRUSTRATED AGAIN I CALLED THE TECHNICIAN TO LET HIM KNOW WHAT HAPPENED AND HE TOLD ME THIS'THERE IS NOTHING ELSE WE CAN DO, WE CAN'T FIX THE PROBLEM, AND MY ADVISE TO YOU IS TO BUY ANOTHER CAR!!' I ALSO GOT A NOTE FROM THE SAME TECHNICIAN SAYING THIS 'NO DTC'S, WE ARE UNABLE TO DUPLOC CUSTOMER'S STALLING ISSUE. RECOMMEND TRYING ANOTHER NISSAN DEALER FOR 2ND OPINION'. MY HUSBAND ASKED THEM, WHY IN LESS THAN 24HRS THEIR MESSAGE HAD CHANGED FROM FIXED TO THIS? THEY HAVE NO ANSWERS TO THIS QUESTIONS AND SINCE IS NOT SAFE TO DRIVE I LEFT MY VAN PARKED AT THE DEALER PASSPORT NISSAN OF ALEXANDRIA VA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359161October 4, 2010
STRUCTURE:BODY
MY NISSAN QUEST 2004 HAS PROBLEMS WITH THE SLIDING DOOR- IT OPENS BUT CLOSES IMMEDIATELY - ALMOST TRAPPING MY 4 YEAR ONCE. ALSO, IT DOES NOT LOCK FULLY AND SO THERE IS A BEEPING SOUNDS WHEN THE VAN IS STARTED AND DRIVEN FOR A WHILE, WHEN CLOSING THE DOOR FROM THE BUTTON INSIDE, THERE WAS A NOISE AND BEEP AND IT WOULD NOT CLOSE AT TIMES UNTIL 3 OR 4 TRIALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354169September 7, 2010
AIR BAGS, SUSPENSION:FRONT, TIRES:TREAD/BELT
WE BOUGHT OUR QUEST USED FROM A HONDA DEALERSHIP IN DECEMBER 2008. WE WERE TOLD IT WAS IN VERY GOOD CONDITION. THE ELECTRIC DOORS DO NOT ALWAYS OPEN OR CLOSE WHEN WE WANT THEM TO... THEY SEEM TO HAVE A MIND OF THEIR OWN. THE PASSENGER AIRBAGS TURN THEMSELVES ON AND OFF. AFTER ONLY DRIVING IT FOR A FEW MONTHS, THE FRONT END STARTED POPPING WHEN WE WOULD TURN A CORNER. WE CHECKED THE LOWER BALL JOINTS, BEING AS THIS IS A TYPICAL CHARACTERISTIC. THERE WAS NO PROBLEM WITH THEM. WE CONTINUED TO DRIVE IT. ABOUT 3 MONTHS AGO, THE VAN STARTED SHAKING REAL BAD WHEN WE WOULD BRAKE, AND THE FRONT TIRES STARTED LIFTING TREAD. WE TOOK THE VAN TO A MECHANIC TO CHECK THE ALIGNMENT AND SOURCE OF SHAKING. HE TOLD US THE ALIGNMENT WAS FINE... NO ADJUSTMENTS WERE NEEDED. HE SAID THE POPPING WAS THE BALL JOINTS. WE BOUGHT TWO NEW BALL JOINTS, AND UPON REMOVING THE CONTROL ARM AND BALL JOINT ASSEMBLY, WE REALIZED THE PROBLEM WAS IN THE REAR BUSHING OF THE FRONT CONTROL ARM, NOT THE BALL JOINT. THE RUBBER IS ROTTED OUT. YOU CAN NOT SEE THIS PROBLEM UNTIL YOU REMOVE THE WHOLE ARM. I WAS TOLD I HAD TO HIT A CURB REALLY HARD TO BREAK THESE, BUT HAVE NOT HIT ANY CURBS HARD EVER IN THIS VAN. I FEEL THE DEALER SHOULD HAVE TO FIX THIS, SINCE I HAVE NOTICED THIS IS AN EXTREMEMLY REOCCURING PROBLEM WITH THIS YEAR/MAKE/MODEL. UPON REPLACING THE TIRES, THE NEW ONES TREADS ARE LIFTING. THEY WERE REPLACED 6 WEEKS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353620September 2, 2010
SERVICE BRAKES, HYDRAULIC, SUSPENSION, STEERING
BAD VIBRATION WHEN BRAKING, CHANGED ROTORS AND PADS ON FRONT BRAKES SEEM TO MAKE THE PROBLEM LESS BUT AFTER A PERIOD OF TIME A CLUNKING NOISE 5000 MILES WAS STARTING TO BE HEARD. CONTROL ARM BALL JOINT ON RIGHT SIDE HAD EXCESSIVE PLAY AND WAS REPLACED, BUT THAT DID NOT GET RIDE OF THE SHUDDER IN THE BRAKING SITUATION. TOLD IT WAS WARPED BRAKES, REPLACED BREAK ROTORS AND PADS 1000 MILES . STILL NO DIFFERENCE IN THE SHUDDER IS STILL THERE ROTATED THE TIRES NO DIFFERENCE IN THE SHUDDER. I HAD NEW TIRES IN THE CAR WHEN THE RIGHT FRONT WHEEL FELL OFF. NO STUD-LUGS COULD BE FOUND AND MAJOR DAMAGE TO FRONT FENDER AND BUMPER. OUR AU PAIR DRIVER REPORTED A NOISE COMING FROM SOMEWHERE BUT VISUAL INSPECTION DID NOT INDICATE WHERE THE PROBLEM WAS. CONTINUED TO DRIVE WHEN THE NOISE BECAME LOUDER PULL OFF INTERSTATE TO SHOULDER AT ABOUT 15 MPH TILE FELL OFF. BODY AND MECHANICAL WORK WILL BE DONE. TO CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350524August 19, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DEALER ADVISED REPLACED THE OXYGEN SENSOR TO CORRECT THE FAILURE, HOWEVER 2 WEEKS AFTER THE REPAIR THE FAILURE RECURRED. THE CURRENT AND FAILURE MILEAGE WAS 94,000. UPDATED 12/10/10. *LJ UPDATED 12/17/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349931August 17, 2010
SUSPENSION:FRONT
AT ONLY 85,000 MILES BOTH FRONT CONTROL ARMS NEEDED TO BE REPLACED. CAUSE OF FAILURE - THE FRONT STRUTS HAD WORN OUT, ONCE THEY WORE OUT THEY PLACED ADDITIONAL STRESS ON THE CONTROL ARMS WHICH FAILED. TOTAL BILL JUST $1,783.00. THE DEALERSHIP DID NOT SEE THIS WHEN THEY REPLACED THE BRAKES APPROX 3 WEEKS PRIOR. WE NOTICED IT, BECAUSE THE FRONT END STARTED MAKING A CRUNCHING NOISE WHEN THE BRAKES WERE APPLIED, AND I THOUGHT IT HAD TO DO WITH THE BRAKES THAT WERE JUST REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348342August 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
1. CHECK ENGINE LIGHT, TRANSMISSION HESITANCE, TRANSMISSION LOSS OF GEAR AND GRINDING. ALSO WHILE IN DRIVE VEHICLE WILL ROLL BACKWARDS. 2. INFREQUENT, BUT IN THREE YEARS OF OWNERSHIP A FAILURE OCCURS ONCE EVERY THREE MONTHS. 3. NO REPAIRS HAVE BEEN DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348145August 9, 2010
EXTERIOR LIGHTING
EXTERIOR SURFACE OF HEADLIGHT -POLYCARBONATE LENSES EXHIBITING OXIDATION AND DETERIORATION CAUSING REDUCED ROADWAY ILLUMINATION AND REDUCED TURN SIGNAL ILLUMINATION. HEADLIGHTS SHOULD BE PRODUCED WITH A COATING DURABLE ENOUGH TO PREVENT SUCH OXIDATION AND DETERIORATION OF THE POLYCARBONATE SURFACE, AT LEAST FOR THE LIFE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340571June 29, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED WHEN STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE BUT THE NOISE WOULD CEASE ONCE HE BEGAN DRIVING. THE CONTACT STATED HE HAS HEARD THE NOISE FOR OVER A YEAR. THE DEALER ADVISED THAT THE TIMING CHAIN WOULD NEED TO BE REPLACED AT THE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000 AND THE CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340472June 28, 2010
SERVICE BRAKES, HYDRAULIC
CAR VIBRATES BADLY WHILE BRAKING. HAS BEEN TO DEALER THREE TIMES FOR PROBLEM BUT NOT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339938June 25, 2010
EQUIPMENT:ELECTRICAL, ENGINE AND ENGINE COOLING
2004 NISSAN QUEST VAN ENGINE SHUT OFF WHILE I WAS DRIVING ON THE HIGHWAY AND LOST IT ACCELERATION TWICE WHILE DRIVING LOCALLY. I JUST GOT THIS VAN FOR ONLY A MONTH. NISSAN CANADA THIS IS NOT SAFE AT ALL. I BOUGHT THIS VAN BECAUSE I HAVE SMALL CHILDREN. IF YOU HAVE A HEART, PLEASE CHECK ON ALL THE VAN BECAUSE THIS COULD CAUSED SERIOUS ACCIDENTS. I DON'T WHAT TO DO WITH THIS ONE NOW. IF I HAD KNOWN THIS PROBLEM I WOULD GET SOME OTHER VAN. I NEED HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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