Nissan Juke Complaints (2013)

103 consumer complaints on file.

#11299913January 16, 2020
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO NISSAN OF RICHMOND (11401 W BROAD ST, HENRICO, VA 23233 (804) 346-4200). THE CONTACT STATED THAT THE MECHANIC REPLACED UNKNOWN FLUIDS AND BALANCED THE TIRES. THE VEHICLE WAS RETURNED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $5,000. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNSUCCESSFUL IN ATTEMPTS TO SPEAK WITH SOMEONE FROM THE MANUFACTURING DEPARTMENT. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256784September 20, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT AFTER DEPRESSING THE BRAKE PEDAL AND THE ENGINE START BUTTON, THE VEHICLE WOULD NOT IMMEDIATELY START. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. BILL SEIDLE'S NISSAN (10500 NW 12TH ST, MIAMI, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V418000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 82,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246744August 27, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS DETECTED FROM THE VEHICLE. THE HIGHER THE RPM, THE LOUDER AND FASTER THE NOISE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN CAUSED THE NOISE. THE VEHICLE WAS CURRENTLY WAITING TO BE TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245435August 21, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 40 MPH. THE ACCELERATOR PEDAL WAS DEPRESSED IN AN ATTEMPT TO REGAIN SPEED, BUT IT FAILED TO FUNCTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A HUM SAFETY DEVICE THAT NOTIFIED THE DRIVER WHEN THE SPEED EXCEEDED 65 MPH, WHICH CAPTURED THE SPEED AT THE TIME OF THE FAILURE. THE CONTACT MENTIONED THAT A SIXTEEN WHEELER WAS BEHIND HER WHEN THE FAILURE OCCURRED AND HONKED AT HER DUE TO ALMOST BEING REAR ENDED. THE CONTACT CALLED BEDFORD NISSAN (18115 ROCKSIDE RD, BEDFORD, OH 44146) AND WAS INFORMED THAT SHE COULD DROP OFF THE VEHICLE. THE DEALER WAS UNAWARE AS TO WHEN THE VEHICLE WOULD BE DIAGNOSED AND THERE WERE NO LOANERS AVAILABLE FOR THE CONTACT. THE VEHICLE WAS CURRENTLY PARKED AT THE CONTACT'S HOME. A MONTH BEFORE THE FAILURE, WHEN ATTEMPTING TO ACCELERATE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242769August 9, 2019
ENGINE
CAR LOST POWER AS TURBO FAILED WHILE TRAVELING IN 70 MPH TRAFFIC ON INTERSTATE 90
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232875July 17, 2019
POWER TRAIN
MY WIFE WAS DRIVING ON A CROWDED INTERSTATE AT APPROXIMATELY 70 MPH. VEHICLE SUDDENLY DECELERATED TO ABOUT 40 MPH. NO POWER WHEN DEPRESSING THE ACCELERATOR. PULLED OVER TO SIDE OF HIGHWAY. STOPPED AND RESTARTED. VEHICLE ACCELERATED BACK TO 70 MPH THEN AGAIN DECELERATED BACK TO 40 MPH. LIMPED TO THE NEXT REST AREA. VEHICLE WAS EVENTUALLY TOWED TO OUR LOCAL NISSAN DEALER. PROBLEM WAS LATER DIAGNOSED AS A FAILED CVT TRANSMISSION AND THE VEHICLE WAS DEEMED UNSAFE TO DRIVE! THE TRANSMISSION WAS SUBSEQUENTLY REPLACED AT A COST OF $4825! I HAD TO ASSUME THE DEALER DIAGNOSED THE PROBLEM CORRECTLY. THE VEHICLE HAD APPROXIMATELY 124500 MILES. NISSAN CVT TRANSMISSIONS ARE NOTORIOUS FOR FAILURE WITH SOME MODELS POWERTRAIN WARRANTY EXTENDED UP TO 120000 MILES. MINE WAS NOT ONE OF THEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221880June 22, 2019
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING AT 80 MPH ON THE HIGHWAY, I WAS UNABLE TO MAINTAIN SPEED. I SUDDENLY LOST ABILITIES TO CONTROL MY SPEED. I PROCEEDED TO PULL OVER AND SHUT THE CAR OFF. RESTARTED MINUTES LATER WITH NO WARNING LIGHTS PRESENT. THIS HAPPENED SEVERAL TIMES GETTING THE CAR TO A REST STOP. I BELIEVE IT'S THE TORQUE CONVERTER IN THE TRANSMISSION THAT MAYBE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221739June 21, 2019
ENGINE
I HAVE A TIMING BELT NOISE THAT MY MECHANIC SAYS IS FROM A MANUFACTURING ISSUE. NISSAN REFUSES TO COMP A DIAGNOSTIC AT THE DEALERSHIP. I SHOULD NOT HAVE TO PAY FOR A DIAGNOSTIC OR THE REPAIR IF IT IS MANUFACTURING, WHICH MY RESEARCH TELLS ME IT PROBABLY IS. NISSAN CUSTOMER SERVICE HUNG UP ON ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218141June 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY NISSAN JUKE 2013 IS HAVING ELECTRICAL PROBLEMS. I BROUGHT IT TO GERALD NISSAN IN NAPERVILLE, IL AND THEY TOLD ME THE IPDM NEEDED TO BE REPLACED FOR $1,100.00 AND THEY STILL WEREN'T SURE IT WOULD FIX THE PROBLEM. THE VEHICLE WON'T START SOMETIMES, IT STAYS WHILE DRIVING (VERY SCARY). IT OVER HEATED ONCE BECAUSE A SIGNAL WASN'T SENT TO THE FAN. I'VE NOTICED THIS IS I BIG COMPLAINT ISSUE WITH NISSAN. IS THERE A RECALL ON SUCH A PROBLEM. I CAN'T EVEN DRIVE THE CAR THE WAY IT IS BECAUSE I NEVER KNOW WHAT'S GOING TO HAPPEN NEXT. JOE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217704June 4, 2019
ENGINE
THE VEHICLE STARTED LOOSING POWER AND STALLING VERY OFTEN DURING NORMAL DRIVING IN THE CITY. TOOK IT TO THE NISSAN DEALERSHIP AND THEY SAID THE TURBO WENT OUT AND DEBRIS WAS SUCKED INTO THE ENGINE CAUSING DAMAGE. NOW THEY SAY WE NEED AN ENGINE, $6000 FOR A USED ONE OR $14,000 FOR A NEW ONE, ON A VEHICLE WE STILL OWN $7400. THAT'S INSANE AND IT'S THE SECOND TIME SOMETHING LIKE THIS HAPPENS TO US WITH A NISSAN ENGINE, A VERY SIMILAR THING HAPPENED WITH OUR 2005 PATHFINDER, HAD TO PUT A USED ENGINE ON THAT ONE TOO. WE ARE NEVER BUYING A NISSAN AGAIN PLUS THEY TAKE FOREVER TO TAKE RESPONSIBILITY FOR MANUFACTURER DEFECTS AND MAKE RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209317May 22, 2019
POWER TRAIN
TL-THE CONTACT OWNS A 2013 NISSAN JUKE. TRANSMISSION HESITATED AFTER GEAR SHIFT SELECTOR PLACED IN REVERSE, LOUD NOISE HEARD BEFORE TRANSMISSION RESPONDED TAKEN TO INDEPENDENT MECHANIC BUT NOT DIAGNOSED. INSTEAD REFERRED TO TRANSMISSION SPECIALIST MANUFACTURER CONTACTED. CASE NUMBER: 35813594 (CVT LIGHT APPEARED WHILE DRIVING) WHILE ATTEMPTING TO REVERSE OUT OF THE DRIVEWAY, THE GEAR SHIFTER WAS PLACED IN REVERSE HOWEVER, THERE WAS A HESITATION IN THE RESPONSE OF THE VEHICLE WITH AN ABNORMAL SOUND. ADDITIONALLY, ON SEVERAL OCCASIONS WHILE DRIVING AT UP TO 65 MPH WITHOUT WARNING, THE VEHICLE DOWNSHIFTED TO A LOWER GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS REFERRED TO A TRANSMISSION SPECIALIST TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. COGGINS NISSAN ON ATLANTIC IN JACKSONVILLE LOCATED AT 10600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 302-8231, WAS CALLED AND NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE CONTACT WAS PROVIDED CASE NUMBER: 35813594. THE APPROXIMATE FAILURE MILEAGE WAS 85,000 AND REPAIRED. "PIIR = Y". AH *BF *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206304May 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING 40 MPH, THE ENGINE SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO SANSONE NISSAN (90-100 US-1, AVENEL, NJ 07001, (888) 437-1763) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 94,131.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203332April 24, 2019
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
A/C WHEN TURNED ON MAKES CAR IDIDLE IN A DIFFERENT TUNE AND HESITATIONS. THE BRAKE CLICKS WHEN PRESSING DOWN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193229April 1, 2019
FUEL/PROPULSION SYSTEM
2 TURBOS OUT AND SITTING WAITING ON A 3 LOST ALL POWER ON INTERSTATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192298March 28, 2019
POWER TRAIN
WAS DRIVING ON THE HIGHWAY. CAR DEACCELERATED ON ITS OWN AND WOULD NOT DRIVE ABOVE 60. IT WAS QUITE A SURPRISE AND COULD HAVE CAUSED AN ACCIDENT. THE VEHICLE WAS IN MOTION WITH A TRUCK BEHIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184856March 7, 2019
ELECTRICAL SYSTEM, ENGINE
MY CAR SHAKES A LOT AND WANT TO CONCOW OUT A LOT, AND I TOOK IT INTO A SHOP AND THEY SAID THAT HAVE SOME CODES ON THERE TOO NEED TO BE FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173515February 1, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
DRIVING ON HIGHWAY AVERAGING 80 MPH. I WAS NOT USING CRUISE CONTROL. AFTER 30 MINUTES OF DRIVING THE VEHICLE BEGINS TO DECELERATE. I PRESSED THE GAS PEDAL FURTHER TO ACCELERATE, YET IT HAD NO EFFECT. THE VEHICLE SPEED DROPPED TO 60 MPH. I PUT ON HAZARDS. THE VEHICLE CONTINUED TO DECELERATE TO 50 MPH. THIS HAPPENED WITHIN A MATTER OF SECONDS. I IMMEDIATELY MADE MY WAY TO THE SHOULDER OF THE HIGHWAY. DURING THIS TIME, THE CHECK ENGINE LIGHT NEVER FLASHED, NOR DID ANY OTHER INDICATOR LIGHT COME ON. THE TEMPERATURE GAUGE WAS WELL BELOW THE HALFWAY POINT. I PARKED, AND RAISED THE HOOD TO EXAMINE THE VEHICLE. THE FLUIDS WERE ALL AT RECOMMENDED LEVELS. AFTER 5 MINUTES, I BEGAN TO DRIVE AGAIN. THE VEHICLE SLOWLY ACCELERATED AND WOULD NOT GO OVER 50 MPH. I PULLED OFF TO THE NEXT EXIT AND DROVE TO A GAS STATION. I DOUBLE CHECKED THE FLUIDS AND USED THE OWNERS MANUAL TO HELP IDENTIFY ANY DASHBOARD INDICATOR LIGHTS THAT MAY SIGNIFY THAT SOMETHING IS MALFUNCTIONING. NOTHING SHOWED. I KEPT THE CAR OFF FOR OVER 20 MINUTES. I STARTED THE CAR BACK UP AND IT RAN NORMALLY WITHOUT PROBLEMS. THERE HAS BEEN 10 OR MORE OTHER TIMES I CAN RECALL WHERE THIS HAS HAPPENED. THIS IS CRAP AND MAKES ME WISH I NEVER GOT THIS JUKE. I HAVE BEEN TO THE NISSAN DEALERS ALL AROUND ME AND NO ONE CAN EXPLAIN THIS PROBLEM TO ME. THERE NEEDS TO BE SOME SORT OF RECALL TO FIX THIS DANGEROUS PROBLEM. I DO NOT NEED CARS ALMOST REAR ENDING ME AND DRIVERS PISSED OFF AT ME BECAUSE MY CAR WONT GO. AND WHO HAS TIME TO WAIT 20 TO 40 MINUTES TO WAIT FOR WHATEVER THE ISSUE IS TO CORRECT ITSELF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170804January 18, 2019
ENGINE
TIMING CHAIN BROKE ON A 5-YEAR-OLD, 72,000 CAR. THE 2013 NISSAN JUKE'S HAVE A HISTORY OF DEFECTIVE TIMING CHAIN, YET NISSAN WOULD NOT GIVE AID FOR REPAIR OF MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154149November 27, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TURBO-CHARGE PROBLEM CAR SLOWS DOWN AND STOPS WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151948November 16, 2018
VEHICLE SPEED CONTROL
DRIVING ON HIGHWAY AVERAGING 80 MPH. I WAS NOT USING CRUISE CONTROL. AFTER 4 HOURS OF DRIVING THE VEHICLE BEGINS TO DECELERATE. I PRESSED THE GAS PEDAL FURTHER TO ACCELERATE, YET IT HAD NO EFFECT. THE VEHICLE SPEED DROPPED TO 60 MPH. I PUT ON HAZARDS. I SHIFTED THE AUTOMATIC GEAR SHIFT TO MANUAL AND ATTEMPTED TO DOWNSHIFT. THE GEAR INDICATOR ON THE DASHBOARD SHOWED 7 (TOP GEAR), AND AS I ATTEMPTED TO DOWNSHIFT, THE TRANSMISSION WOULD NOT DOWNSHIFT. THE '7' GEAR INDICATOR BEGAN TO FLASH. THE VEHICLE CONTINUED TO DECELERATE TO 50 MPH. THIS HAPPENED WITHIN A MATTER OF 10 SECONDS. I IMMEDIATELY MADE MY WAY TO THE SHOULDER OF THE HIGHWAY. DURING THIS TIME, THE CHECK ENGINE LIGHT NEVER FLASHED, NOR DID ANY OTHER INDICATOR LIGHT COME ON. THE TEMPERATURE GAUGE WAS WELL BELOW THE HALFWAY POINT. I PARKED, AND RAISED THE HOOD TO EXAMINE THE VEHICLE. THE FLUIDS WERE ALL AT RECOMMENDED LEVELS. AFTER 5 MINUTES, I BEGAN TO DRIVE AGAIN ON THE SHOULDER. THE VEHICLE SLOWLY ACCELERATED AND WOULD NOT GO OVER 50 MPH. I PULLED OFF TO THE NEXT EXIT AND DROVE TO A GAS STATION. I DOUBLE CHECKED THE FLUIDS AND USED THE OWNERS MANUAL TO HELP IDENTIFY ANY DASHBOARD INDICATOR LIGHTS THAT MAY SIGNIFY THAT SOMETHING IS MALFUNCTIONING. NOTHING SHOWED. I KEPT THE CAR OFF FOR OVER 20 MINUTES. I STARTED THE CAR BACK UP AND IT RAN NORMALLY WITHOUT PROBLEMS. THERE HAS BEEN 4 OTHER TIMES I CAN RECALL WHERE THIS HAS HAPPENED. I HAVE TAKEN IT TO THE NISSAN DEALER BACK IN 2016 REPORTING THIS ISSUE, AND THEY HAVE NOT BEEN ABLE TO RECREATE THE ISSUE. I AM CURRENTLY SITTING AT A NISSAN DEALER 300 MILES FROM HOME AS I AM ON A TRIP AND THEY STILL CANNOT FIGURE IT OUT. THIS ALL HAPPENED ON A 70MPH HIGHWAY AS MY 11 YR OLD DAUGHTER WAS IN THE CAR WITH ME, AND HAD CARS AND SEMI TRUCKS SWERVING TO AVOID HITTING US. I HAVE A 16 YR OLD SON WHO DRIVES MY CAR, AND I HAVE SERIOUS CONCERN FOR HIS SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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