Nissan Juke Complaints (2011)

153 consumer complaints on file.

#11128413September 10, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS DETECTED COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO EAU CLAIRE NISSAN (3214 MALL DR, EAU CLAIRE, WI 54701, (715) 833-7777) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS LOOSE AND CAUSED METAL FRAGMENTS TO ENTER THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123313August 29, 2018
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE GEAR SHIFTER WAS UNABLE TO SHIFT FROM PARK INTO ANY OTHER GEAR. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD COME TO A COMPLETE STOP WITHOUT WARNING WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY, BUT THE FAILURES COULD NOT BE DIAGNOSED OR REPAIRED. THE FAILURES CONTINUED AND THE VEHICLE WAS TAKEN BACK TO THE REPAIR FACILITY. THE MECHANIC REPLACED THE TRANSMISSION ASSEMBLY, BUT THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE VEHICLE AFTER THE REPAIR. THE VEHICLE WAS TOWED TO ANOTHER REPAIR FACILITY WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER AND WATER PUMP NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V583000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119995August 14, 2018
VISIBILITY/WIPER
WHILE DRIVING ON HIGHWAY AT 65 MPH, THE SUNROOF EXPLODED. IT SOUNDED LIKE A GUN SHOT AND GLASS FLEW EVERYWHERE INSIDE AND OUT OF CAR. NO ROAD HAZARD OR DEBRIS NOTED TO CAUSE ANY DAMAGE. NO WEATHER ISSUES PRESENT. IT WAS A CLEAR DAY APPROXIMATELY 78 DEGREES F. THE SUNROOF WAS CLOSED AT TIME OF INCIDENT. IT WAS EXTREMELY TERRIFYING AND CAUSED CONFUSION WHILE TRAVELLING AT HIGHWAY SPEEDS AND TRYING TO FIGURE OUT WHAT HAPPENED. THIS WAS A 4 LANE HIGHWAY WITH TWO LANES OF TRAFFIC EACH WAY WHICH COULD HAVE BEEN IMPACTED WOULD I HAVE SWERVED OR OTHERWISE REACTED TO THE SOUND OR RAINING GLASS SHARDS. VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114403July 29, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
IT STALLS OUT IF 80 MPH IS REACHED AND WILL NOT ACCELERATE AGAIN UNLESS THE MOTOR IS TURNED OFF AND BACK ON. NOW IT IS MORE FREQUENT AND AT ANY SPEED. PLUS THE GAS CONSUMPTION IS HALF WHAT IT USUALLY WOULD BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111231July 13, 2018
ENGINE
I BOUGHT MY 2011 NISSAN JUKE BRAND NEW. IT HAS JUST OVER 57,000 MILES. WHILE DRIVING I WAS ABOUT TO ENTER THE HIGHWAY WHEN THE ENGINE JUST SHUT OFF. NO WARNING LIGHTS CAME ON BEFORE THE VEHICLE SHUT OFF. I HAD THE VEHICLE TOWED TO A NISSAN DEALER AND WAS TOLD IT JUMPED TIMING AND A NEW ENGINE WAS NEEDED. I'VE KEPT UP WITH ALL THE MAINTENANCE AND HAVE ALL MY RECEIPTS. I HAD THE TIMING CHAIN REPLACED DURING A SERVICE CAMPAIGN IN 2014. I CONTACTED NISSAN CONSUMER AFFAIRS AND AFTER 3 DAYS I WAS INFORMED THEY WOULD COVER 70% OF THE REPAIRS. WHICH MEANS MY PORTION IS JUST OVER $3,300. I BELIEVE THIS SHOULD BE COVERED 100% AS THIS IS A SAFETY ISSUE WITH MANY OTHER EXPERIENCING THE SAME. I HATE TO THINK WHAT WOULD HAVE HAPPENED IF I HAD MADE IT ON TO THE HIGHWAY. NISSAN IS WELL AWARE OF THIS ISSUE AND SHOULD DO MORE TO RECTIFY IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100605June 8, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2011 NISSAN JUKE. WHILE DRIVING 7 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY AND CAUSED THE CONTACT TO CRASH INTO A LIGHT POLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND A CONCUSSION THAT REQUIRED MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD CONDUCT AN INVESTIGATION. THE FAILURE MILEAGE WAS 81,000. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11097801May 24, 2018
ENGINE
MANY 2011 NISSAN JUKES WERE PART OF A VIN SPECIFIC RECALL INVOLVING A MANUFACTURING DEFECT CAUSING THE THE TIMING CHAIN TO STRETCH. MY VEHICLE WAS NOT A PART OF THIS RECALL BUT I HAVE RECENTLY HAD THIS ISSUE WITH MY CAR, RENDERING IT UNUSABLE. NISSAN HAS BEEN CONTACTED BUT IS CLAIMING IT IS A WARRANTY ISSUE (THEY HAVE NOT BEEN WORKING WITH ME TO ESCALATE THIS ISSUE). I HAVE ALSO NOTIFIED MY ATTORNEY GENERALS OFFICE WHO RECOMMENDED I REACH OUT TO YOU. I HAD TWO MECHANICS LOOK AT IT BEFORE GOING TO NISSAN AND A NISSAN TECH CONFIRMED THAT THIS IS, IN FACT, THE ISSUE WITH MY CAR. I FOUND OUT WHEN MY CAR JUST STOPPED RUNNING WHILE IN IDLE, AND THEN IT WOULD NOT START AGAIN. MY MECHANIC FOUND AN OIL LEAK, AND A SECOND MECHANIC (MY FIRST WAS TOO BOOKED TO DIG TOO DEEP INTO THE ISSUE) FOUND THE TIMING CHAIN ISSUE AND RECOMMENDED GOING STRAIGHT TO NISSAN. SINCE THE ISSUE OCCURRED THE CAR HAS NOT BEEN DRIVEN AND IS CURRENTLY AT NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092284May 7, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT SHE RECEIVED AN UNKNOWN NHTSA RECALL NOTICE FROM THE MANUFACTURER. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR ENTERED THE VEHICLE ON THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO ONTARIO NISSAN (1377 KETTERING DR., ONTARIO, CA 91761, (909) 906-7424) WHERE THE CONTACT WAS INFORMED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND NHTSA CAMPAIGN INFORMATION WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092207May 7, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. UPON STARTING THE VEHICLE, THE SERVICE ENGINE INDICATOR ILLUMINATED. TWO DAYS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V156000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO PAT PECK NISSAN-GULFPORT (9480 US 49, GULFPORT, MS 39503, 228-864-6411) WHERE THE RECALL REPAIR WAS PERFORMED; HOWEVER, THE SERVICE ENGINE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE NISSAN DEALER. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090010April 25, 2018
ENGINE, POWER TRAIN
THE TIMING BELT ALONG WITH OTHER ASSOCIATED CRANKS AND PULLEYS, ARE DAMAGED. THE CAR HAS BEEN KEPT CURRENT WITH ALL MAINTENANCE AND OUT OF THE BLUE THE TIMING CHAIN MECHANISM BEGINS TO FAIL. THIS IS EXTREMELY DANGEROUS TO DRIVE WITH ENGINE FAILURE LOOMING AROUND EVERY CORNER, AND THE REPAIR COSTS ON SOMETHING THAT SHOULD LAST IS SKY HIGH. WHEN THIS HAPPENED THE FIRST TIME, THE CAR WAS STATIONARY AND I NOTICED THE SOUND UPON START UP OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090165April 25, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO NISSAN BROS (5750 MESMER AVE A, CULVER CITY, CA 90230, (310) 313-3400) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088557April 17, 2018
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBO FIELDS WERE DAMAGED, WHICH CAUSED OIL TO ENTER THE INTAKE. THE MECHANIC ALSO STATED THAT THE TURBOCHARGER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (FORT WAYNE NISSAN, 260-484-9500) WAS CALLED TO SCHEDULE A REPAIR APPOINTMENT FOR THE FAILURE AND TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V156000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,865. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084748April 12, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 70 MPH, A RATTLING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING BELT WAS DAMAGED AND A NEW ENGINE WAS NEEDED. THE VEHICLE WAS TOWED TO THE DEALER (NISSAN OF MCKINNEY, 3800 S. CENTRAL EXPRESSWAY, MCKINNEY, TEXAS 75070) WHERE IT WAS CONFIRMED THAT THE TIMING BELT WAS DAMAGED AND A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084844April 12, 2018
POWER TRAIN
I BROUGHT MY 2011 NISSAN JUKE IN FOR THE THE RECENT FUEL SENSOR RECALL ONLY TO FIND OUT THAT MY TIMING CHAIN NEEDS TO BE REPLACED AS WELL. IT APPEARS THAT I HAVE BEEN DRIVING MY CAR FOR THE LAST FEW YEARS WITH A BAD TIMING CHAIN. MY TIMING CHAIN ISSUE WAS APPARENTLY NOT PART OF THE 2011-2013 NISSIAN JUKE SERVICE CAMPAIGN DESPITE THIS BEING A 2011 NISSAN JUKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081162March 25, 2018
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
THE CARS WHEELS WILL BEGIN TO SKID, AND WHEN I'M DRIVING AT A LONG DISTANCE THE CAR WILL SLOW DOWN AND THEN TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066722February 2, 2018
FUEL/PROPULSION SYSTEM
FUEL PRESSURE SENSOR NEEDS TO BE REPLACED AND CAR WILL START TO LEAK GAS FUMES CAUSING SICKNESS AND CAR COULD POSSIBLY CATCH ON FIRE. NISSAN ISSUED RECALL BUT ONLY TO CERTAIN VIN #S. MY VIN WAS NOT COVERED AND SHOULD HAVE BEEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065889January 30, 2018
ENGINE
BOUGHT THE CAR NEW AND AT 42000 MILE THE TIMING CHAIN WENT BAD. THE ENGINE STARTED TO MAKE A KNOCKING SOUND. THE DEALER SAID IT WAS THE TIMING CHAIN. ITS RIDICULOUS THAT WITH SO LITTLE MILES I HAVE TO PAY FOR A MAJOR REPAIR JOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063058January 16, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, AN ODOR OF FUEL EMITTED INTO THE CABIN. THE VEHICLE WAS TAKEN TO NAPOLI NISSAN (688 BRIDGEPORT AVE, MILFORD, CT 06460). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER A RECALL IN AUGUST OF 2012 FOR THE FUEL PRESSURE SENSOR WHICH NEEDED TO BE RE-TORQUED OR REPLACED. THE FAILURE WAS RE-TORQUED, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER THE REPAIR COST. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058098January 2, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING 15 MPH, THE VEHICLE STOPPED AND STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE WHERE IT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO BURLESON NISSAN (300 N BURLESON BLVD, BURLESON, TX 76028) WHERE IT WAS DIAGNOSED THAT THE TURBO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043111November 3, 2017
ENGINE
I WAS TRAVELING ON THE INTERSTATE AND IT STARTED LOOSING POWER AND SMOKING REALLY BAD SO I PULLED OFF THE ROAD AND CALLED A TOW TRUCK. HAD IT PULLED TO THE SHOP. THEY SAID THE TURBO WENT OUT. HAD IT REPLACED. DROVE IT 2 WEEKS AND IT STARTED DOING THE SAME THING. SET ON THE ROAD FOR 3 HOURS. HAD IT TOWED AGAIN TO THE SHOP. HE SAID THE TURBO WENT OUT AGAIN. BEEN THERE FOR 2WEEKS ALREADY. LOST MY JOB BECAUSE I COULDN'T GET TO WORK. HAD NO WAY SO RIGHT NOW I'M WITHOUT RIDE. ILLY HAS AROUND 65,000 ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Juke