Mercury Sable Complaints (2000)

464 consumer complaints on file.

#10390440March 16, 2011
SUSPENSION:REAR
2000 MERCURY SABLE REAR COIL SPRINGS BROKE AND RUINED THE TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386961March 9, 2011
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE SERVICED, THE MECHANIC INFORMED HIM THAT THE REAR COIL SPRINGS HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380182February 4, 2011
SUSPENSION:FRONT, UNKNOWN OR OTHER
THE FRONT DRIVER'S SIDE COIL SPRING FRACTURED, DROPPING THE FRONT LEFT SIDE OF THE CAR AND CAUSING IT TO VEER TO THE LEFT. THE END OF THE BROKEN SPRING ALSO PIERCED THE INSIDE SIDEWALL OF THE ALMOST NEW MICHELIN TIRE AND INSTANTLY DEFLATED IT. [XXX] SUFFERED SPRAINED WRISTS AND A SPRAINED BACK FROM THE SUDDEN LOSS OF CONTROL OF THE 2000 MERCURY SABLE GS WAGON. IF THE VEHICLE HAD BEEN MOVING AT A HIGHER SPEED OR ON AN INTERSTATE ROAD, SERIOUS INJURY AND SEVERE DAMAGE WOULD HAVE OCCURRED. THE SPRING FAILURE AND DAMAGE WAS REPORTED TO FORD'S CUSTOMER RELATIONS CENTER, HEATHER NABB, FORD SUPERVISOR. THIS PROBLEM HAS ALREADY RESULTED IN RECALL 04S17. I WAS NEVER NOTIFIED BY FORD ON THIS RECALL AND I HAVE OWNED THE CAR SINCE IT WAS PURCHASED NEW IN 2001. IT HAS ALWAYS BEEN REGISTERED IN NH. THE FORD CRC IS REFUSING TO DO ANYTHING TO FIX AND REPAIR THE DAMAGE CAUSED BY THIS FRONT COIL SPRING FAILURE! THE CAR WAS FIRST REGISTERED AND DRIVEN IN MARCH OF 2001 AND THE ORIGINAL NH TITLE IS DATED APRIL 4, 2001. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10377003January 18, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 MERCURY SABLE WAGON. WHILE DRIVING 50 MPH USING THE VEHICLE SPEED CONTROL HE NOTICED THAT THE VEHICLE STARTED TO ACCELERATE. HE DEPRESSED THE BRAKES AND TRIED TURNING OFF THE VEHICLE SPEED CONTROL IN ORDER TO SLOW THE VEHICLE DOWN BUT IT CONTINUED TO ACCELERATE AT A FASTER SPEED. THE VEHICLE CONTINUED TO ACCELERATE AS HE PULLED TO THE SIDE AND TURNED THE VEHICLE OFF. HE TRIED TO RESTART THE VEHICLE BUT IT ACCELERATED FULL THROTTLE FORCING HIM TO TURN THE ENGINE OFF A SECOND TIME. HE CALLED A MECHANIC WHO INSPECTED THE VEHICLE BUT COULD NOT FIND ANY FAILURES. AFTER INSPECTING THE VEHICLE FOR HALF AN HOUR HE RESTARTED THE VEHICLE AND IT BEGAN WORKING NORMALLY. HE TOOK THE VEHICLE TO THE DEALER WHO ADVISED HIM TO CALL NHTSA AND OFFERED NO FURTHER ASSISTANCE. HE CALLED THE MANUFACTURER WHO ALSO ADVISED HIM TO CALL NHTSA. THE FAILURE MILEAGE WAS 123,980. UPDATED 03/02/11 *BF UPDATED 05/05/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362424October 26, 2010
STRUCTURE:FRAME AND MEMBERS
VEHICLE STARTING MAKING FRONT END NOISE, DIFFICULT TO STEER, UNSAFE HANDLING. THE SUBFRAME, ENGINE CRADLE, DETERIORATED DUE TO CORROSION IN AREA OF FRONT MOUNTING BOLT BREAKING THE BOLT COMPLETELY FREE AND NO LONGER PROVIDING STRUCTURAL SUPPORT. SIMILAR CORROSION IS OBSERVABLE ON FILLER TUBE AND VENT TUBE TO GAS TANK. VEHICLE HAS BEEN PARKED AS IT IS UNSAFE TO DRIVE BECAUSE OF ENGINE CRADLE. ESTIMATE OF REPAIR IS APPROXIMATELY $1000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354329September 7, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 10 MPH SHE HEARD A SCRAPING NOISE WHEN SHE DROVE OVER A SLIGHT BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE SHE WAS INFORMED THAT THE SUB FRAME WAS COVERED WITH RUST. SINCE THE VEHICLE WAS REPAIRED SHE MENTIONED THAT SHE COULD STILL HEAR SQUEAKING NOISES WHILE DRIVING. THE FAILURE AND CURRENT MILEAGES WERE 52,000. UPDATED 12/10/10. *LJ THE CONSUMER STATED THE SUBFRAME WAS ALSO CRACKED. WHEN THE MECHANIC TOOK IT APART, THE MOTOR MOUNT BROKE. UPDATED 12/17/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352480August 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2000 MERCURY SABLE TRANSMISSION HAS FAILED. IT GAVE NO WARNING OR SLIPPAGE OR ANYTHING. THE CAR WAS MOVING FINE WHEN THE TRANSMISSION STOPPED PULLING. IT WILL GO IN PARK AND NEUTRAL BUT WON'T PULL. THE FLUID DOESN'T LEAK OUT AND IS STILL FULL. AFTER READING FORUMS ON THE INTERNET, IT APPEARS THAT A LOT OF PEOPLE HAVE THE SAME PROBLEM. I BELIEVE FORD NEEDS TO HAVE A RECALL FOR THIS PROBLEM ON MERCURY SABLES AND FORD TAURUS. PLEASE HELP US WITH THIS MATTER. I DON'T WANT TO SPEND $2000 FOR A REBUILD WHEN FORD IS RESPONSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351896August 26, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2000 MERCURY SABLE. THE CONTACT WAS DRIVING 30 MPH WHEN SMOKE BEGAN EMITTING FROM THE ENGINE. THE CONTACT IMMEDIATELY PULLED OVER AND GOT OUT OF THE VEHICLE AS IT BURST INTO FLAMES. THE FIRE DEPARTMENT WAS CALLED YET THE VEHICLE WAS DESTROYED WHEN THE Y ARRIVED. THE POLICE AND FIRE DEPARTMENT WERE UNABLE TO DETERMINE THE CAUSE OF THE FIRE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE HAD NO RECALLS. THE CONTACT NOTICED VARIOUS ONLINE COMPLAINTS REGARDING FIRES IN HIS YEAR, MAKE AND MODEL AND BELIEVED THAT THE MANUFACTURER SHOULD LOOK INTO ALL OF THE COMPLAINTS. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10351523August 24, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT WAS DRIVING 65 MPH WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL AND THE VEHICLE DID NOT DECREASE IN SPEED. THE VEHICLE CONTINUED TO ACCELERATE AND THE CONTACT HAD TO APPLY THE BRAKES WITH BOTH FEET TO GET THE VEHICLE TO SLOW DOWN. THE CONTACT WAS ABLE TO SHIFT INTO PARK AND SHUT OFF THE ENGINE. THE VEHICLE RESUMED NORMAL OPERATION UPON RESTARTING. THE DEALER ADVISED THE CONTACT TO HAVE A DIAGNOSTIC TEST PERFORMED ON THE VEHICLE BEFORE REPAIRS. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344488July 21, 2010
SUSPENSION:REAR
REAR COIL SPRINGS BROKEN ON BOTH SIDES, 2000 MERCURY SABLE. WAS DRIVING THE CAR, TURNED INTO A DRIVEWAY AND HEARD A LOUD NOISE, LIKE A JOINT POPPING. REAR END OF VEHICLE SAGS ON BOTH SIDES AND POPPING NOISE OCCURS EVERY TIME THE VEHICLE MAKES A TURN. GOING TO MECHANIC FOR REPLACEMENT OF COIL SPRINGS AND STRUTS, ESTIMATED COST WITH LABOR $400+. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339374June 21, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED WHILE TRAVELING AT 40 MPH, THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT ATTEMPTED TO BRAKE AND PLACED THE VEHICLE IN NEUTRAL. THE VEHICLE CAME TO A STOP AND THE ENGINE WAS SHUT OFF. ONCE THE CONTACT RESTARTED THE VEHICLE THE RPMS CONTINUED TO EXHIBIT AN ABNORMAL INCREASE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING REPAIRS. THE CONTACT BELIEVED THE FAILURE WAS DUE TO A LOSE THROTTLE. THE FAILURE AND CURRENT MILEAGES WERE 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328488May 3, 2010
SUSPENSION:REAR
REAR COIL SPRING BROKE AND ALMOST CAUSED ME TO HAVE AN ACCIDENT ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324989April 11, 2010
SUSPENSION:FRONT
I OWN A 2000 MERCURY SABLE. I WENT TO MY MECHANIC TO HAVE MY TIE RODS REPLACED. UPON INSPECTION MY MECHANIC FOUND MY RIGHT FRONT COILS SPRING BROKEN. HE ALSO STATED THE COIL HAD BEEN BROKEN FOR SOME TIME DUE TO THE AMOUNT OF RUST FOUND AT THE BREAK. I HAVE INSTALLED KYB STRUTS INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322658March 29, 2010
SUSPENSION:FRONT
NOTICED LOUD METALIC NOISES FROM THE FRONT SUSPENSION ON MARCH 25, TOOK VEHICLE TO DEALER ON MARCH 26, DEALER ADVISES FRONT SPRING IS BROKEN, AN EXTREMELY DANGEROUS CONDITION. FURTHER RESEARCH REVEALS THAT THIS IS A WELL KNOWN INHERENT MANUFACTURING DEFECT FOR MERCURY SABLE AND FORD TAURUS VEHICLES. MANUFACTURER STATES THAT MY VEHICLE IS 2 MONTHS BEYOND THE VOLUNATARY WARRANTY PROGRAM THEY PUT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319866March 15, 2010
SUSPENSION:FRONT
AFTER EXITING I-95 WITHIN A MINUTE OR SO I HEARD A BANG FROM UNDER THE DRIVER'S SIDE OF THE CAR,FOLLOWED BY A CLANG SOUND BEHIND ME. I IMMEDIATELY STOPPED AND PARKED THE CAR AND SEARCHED THE ROAD ABOUT 200 FEET BEHIND ME. I FOUND A PIECE OF BROKEN SPRING. I RECALLED RECEIVING AN EXTENDED WARRANTY FROM FORD FOR THIS YEAR'S SABLES AND SHORTLY THEREAFTER HAD IT REPLACED , ALONG WITH THE OTHER FRONT SPRING. THE FORD DEALER RECOMMENDED I REPLACE THE STRUTS AND BUSHINGS, WHICH I DID ( THESE STRUTS AND BUSHINGS WERE DONE AT MY OWN COST.). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313045February 23, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. HE STATED THAT HIS FRONT LEFT TIRE BECAME FLAT AND WHEN HE ATTEMPTED TO REPLACE IT HE NOTICED THAT THE COIL SPRINGS WERE BROKEN .THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WOULD SEND HIM A REPAIR SHIELD WHICH HE HAS NOT RECEIVED YET. HE IS CONCERNED ABOUT THE SAFETY DEFECT AND THAT THE SHIELD IS NOT A SUFFICIENT REPAIR. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303142January 29, 2010
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 5 MPH OUT OF HIS DRIVEWAY HE NOTICED A THUMPING SOUND UNDER THE VEHICLE. MOMENTS LATER THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS FLAT. THE VEHICLE WAS DIAGNOSED BY A LOCAL DEALERSHIP WHO STATED THAT THE REAR PASSENGER SIDE COIL SPRING SNAPPED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 70237. UPDATED 2/26/10 *CN UPDATED 07/27/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290242October 29, 2009
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE THE CONTACT WAS HAVING HIS VEHICLE SERVICED, HE WAS INFORMED THAT THE DRIVER SIDE REAR AND FRONT COIL SPRINGS WERE BROKEN. THE CONTACT NOTICED THAT WHENEVER HE DROVE OVER A BUMP IN THE ROAD HE HEARD A LOUD BANGING SOUND IN THE REAR END OF THE VEHICLE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THE CURRENT AND FAILURE MILEAGES WERE 89000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276973July 16, 2009
SEAT BELTS:FRONT:RETRACTOR
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT THE SEAT BELT IN HIS VEHICLE LOCKS UP AND WILL NOT PULL OUT. HE PURCHASED ANOTHER SEAT BELT ASSEMBLY RETRACTOR AND HAD IT REPLACED BY A MECHANIC, BUT THE FAILURE IS RECURRING. THE FORD MANUFACTURER STATED THAT THERE WERE NO RECALLS REGARDING THE SEAT BELT RETRACTOR. THE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275732July 4, 2009
SUSPENSION:REAR
REAR RIGHT COIL SPRING BROKE AND TORE UP TIRE ON 2000 MERCURY SABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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