Mercury Mountaineer Complaints (1997)

328 consumer complaints on file.

#701881January 4, 1999
SEATS:FRONT ASSEMBLY:POWER ADJUST, VISIBILITY:GLASS, SIDE/REAR, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
I BOUGHT THIS MERCURY IN OCT 98 .IT IS NOW JAN OF 99 AND I HAVE HAD QUITE A FEW PROBLEMS .A WARRENTY CAME WITH THIS CAR, AND WE HAVE BEEN THERE TWICE ;ONE FOR THE TRANSFER CASE, AND SWITCH FOR THE POWER SEAT , LEAK ON REAR HATCH WINDOW. NOW IM RETURNING IT FOR THROTTLE MALFUNCTION. I ALMOST KILLED MY CHILDREN AND MYSELF .I MADE MY CHILDREN JUMP OUT OF THE CAR WHILE DOING APROX . 5 MILES AN HOUR. THE MORE I STEPPED ON THE BRAKES THE MORE THE ENGINE IDLED FASTER . I DONT KNOW ANYTHING ABOUT CARS I AM A HOUSEWIFE. I JUST WISH I KNEW ABOUT THIS DEFECT IN THE CAR SO IT COULD BEEN CORRECTED BEFORE I WENT ON VACATION .IT IS A NICE CAR. I WISH MERCURY WOULD NOTIFY THEIRE CUSTOMERS OF ANY DEFECTS. THANK YOU VERY MUCH FOR THIS QUESTIONAIR, IT HELPED MY FAMILY ALOT . THANK YOU. DAWN GAG LIANO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701451December 18, 1998
VEHICLE SPEED CONTROL
WHEN BRAKES APPLIED THE VEHICLE SUDDENLY ACCELERATED MOVING FORWARD AT APPROXIMATELY A FOOT PER SECOND SHIFTED TO NEUTRAL RPM'S AT APPROXIMATELY 3000 VEHICLE RETURNED TO NORMAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831603December 2, 1998
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR PASSENGER SIDE DOORS CANNOT BE OPENED FROM INSIDE. WHENEVER THE DOOR IS LOCKED OR UNLOCKED THIS WOULD HAPPEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831534December 1, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN DRIVING THE VEHICLE AND APPLYING THE BRAKES, THE BRAKES WENT STRAIGHT TO THE FLOORBOARD, AND THE CONUMER STILL HAD HIS FOOT ON THE BRAKES. VEHICLE KEPT GOING CONSUMER SAID THIS WAS THE SECOND TIME THAT THIS PROBLEM HAS HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831055November 19, 1998
VEHICLE SPEED CONTROL, AIR BAGS:FRONTAL
BACKING OUT OF DRIVEWAYCONSUMER MOVED SHIFT LEVER FROM REVERSE INTO DRIVE, VEHCLE SUDDENLY LURCHED FORWARD,CAUSING A LOSS OF CONTROL, RESULTING IN AN ACCIDENT. DUAL AIRBAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#542025October 15, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES HAVE FAILED TWO TIMES DUE TO OVERHEATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#826694August 14, 1998
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING THE ACCELERATOR STICKS, AND WHEN STEPPING ON THE BRAKE THE ACCELERATOR STICKS. INCIDENT HAPPENED TWO TIMES WHEN CAR JUST TOOK OFF. DEALER CANNOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#539850August 14, 1998
STEERING:LINKAGES:ROD:RELAY:CONNECTING
OUTER RIGHT CONNECTING TIE ROD THREADS STRIPPED FROM INNER CONNECTING TIE ROD, CAUSING SEPERATION, THAT RESULTED IN INSTANTANEOUS LOSS OF STEERING CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#825171August 5, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKE MASTER CYLINDER MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE WHICH ALMOST RESULTED IN AN ACCIDENT. DEALER CLAIMED THAT THE WIRES WERE TAMPERED WITH. CONSUMER DENIED THE ALLEGATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#826202August 3, 1998
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN DRIVING TRUCK THE FUEL PUMP WIRE COMES OUT AND THE TRUCK JUST STOPS RUNNING.*AK .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#825923July 28, 1998
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
AS CONSUMER DEPRESSED THE BRAKE PEDAL TO COME TO A STOP, CONSUMER'S FOOT ALSO RESTED ON THE ACCELERATOR PEDAL CAUSING CONSUMER TO REAR END ANOTHER VEHICLE. CONSUMER FEELS THE DESIGN OF THE BRAKE PEDAL AND THE ACCELERATOR PEDAL ARE TOO CLOSE. IF CONSUMER HAS WIDE FEET IT COULD CAUSE MISAPPLICATION ON THE PEDAL, RESULTING IN AN ACCIDENT. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#538278July 12, 1998
TIRES
TIRES ARE VIBRATING AND CUPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#533033March 24, 1998
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#822017March 18, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE BRAKES WERE APPLIED THE PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. THE DEALER HAS REPAIRED THE VEHICLE THREE TIMES PRIOR TO THIS INCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#821546March 10, 1998
VEHICLE SPEED CONTROL:CABLES
ON THREE OCCASIONS WHEN APPLYING BRAKES , THE THROTTLE STUCK, CAUSING VEHICLE TO INCREASE SPEED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#530688February 18, 1998
ELECTRICAL SYSTEM
ELECTRICAL PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#531493January 29, 1998
VEHICLE SPEED CONTROL
SUDDEN ACCELERATION CAUSED ACCIDENT DUE TO THROTTLE LINKAGE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#821026January 29, 1998
VEHICLE SPEED CONTROL:LINKAGES
WHILE BACKING OUT OF A PARKING SPACE THE VEHICLE ACCELERATED SUDDENLY. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#820146December 29, 1997
VEHICLE SPEED CONTROL
WHILE PARKING VEHICLE SUDDENLY ACCELERATED IN REVERSE FOR NO REASON. CAUSE UNDETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#820087December 23, 1997
VEHICLE SPEED CONTROL
VEHICLE WAS IN A PARK POSITION WITH EMERGENCY BRAKE ON, GOT OUT OF VEHICLE TO CHECK ON BABY WAS IN CAR SEAT IN BACK SEAT WHEN SUDDENLY VEHICLE STARTED TO ACCELERATE WHICH CAUSED THE VEHICLE TO HIT A BRICK WALL WITH BABY INSIDE, AND INJURIES TO CONSUMER WHO WAS TRYING TO STOP THE RUN AWAY VEHICLE. CONSUMER RAN TO VEHICLE, NOTICED THAT THE BABY SUSTAINED NO INJURIES. ALSO NOTICED VEHICLE WAS STILL IN PARK GEAR WITH EMERGENCY BRAKE ON. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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