Mercedes-Benz CLA-Class Complaints (2015)

64 consumer complaints on file.

• #10980274April 24, 2017
  ENGINE

  IF SOMETHING IN THE ROADWAY HITS THE OIL PAN IT WILL CRACK AND CAUSING THE ENGINE TO LOCK UP WITHOUT NOTICE. IT SEEMS THERE SHOULD BE SOMETHING PROTECTING THE OIL PAN PREVENTING THIS FROM HAPPENING AND MORE TIME NOTIFYING OF LOW OIL SHOULD BE ALLOWED TO MOVE OFF THE ROAD WAY AND SHUT THE ENGINE DOWN. I ALSO QUESTION THE STRENGTH OF THE MATERIAL OR DESIGN OF THE OIL PAN.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10926920November 28, 2016
  POWER TRAIN

  A1 INCOMING EMAIL REQUEST: EMAIL FROM CONSUMER RE 2015 MERCEDES BENZ CLA250 4MATIC TRANSMISSION ISSUES, MERCEDES BENZ WILL NOT ADDRESSED THE ISSUE. *SMD THE CONSUMER STATED THE VEHICLE JERKED VIOLENTLY WHEN DOWN SHIFTING FROM 1ST THROUGH 4TH GEAR IN BOTH DRIVE AND REVERSE. ADDITIONALLY, THE VEHICLE WOULD GET STUCK IN 2ND GEAR AND WOULD NOT SHIFT UP OR DOWN. THE PROBLEM WAS SPORADIC. MERCEDES BENZ INFORMED THE CONSUMER, IF THEY COULD NOT DUPLICATE THE ISSUE, THEY COULD NOT FIX IT.*JB UPDATED 01/03/17.*JB

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10916140October 14, 2016
  VEHICLE SPEED CONTROL, ENGINE

  TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA250. WHILE DRIVING 75 MPH, THE VEHICLE INDEPENDENTLY BEGAN TO DECELERATE AND LOST POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10778514September 29, 2015
  UNKNOWN OR OTHER

  GAS CAP DOOR DOES NOT UNLOCK/OPEN INTERMITTENTLY. UNFORTUNATELY, IT'S HAPPENED AS MY LOW GAS WARNING LIGHT IS ON. THE FIRST INCIDENT AFTER TRYING COUNTLESS TIMES AT THE PUMP I LEFT BACK TO HOME AND THE NEXT MORNING THE DOOR WAS OPEN. TOOK IT TO THE SHOP AND MB SVC TECH COULD NOT DUPLICATE THE PROBLEM. THIS MORNING IT HAPPENED AGAIN,............TOOK ME ABOUT 20 MINS OF TRYING TO OPEN THE LID (SOMEWHAT LIKE A PUSH SPRING-LOADED TYPE FUNCTION) AND WHEN I GAVE UP AND PUT CAR INTO REVERSE IT OPENED WHILE IN MOTION. WHAT HAPPENS WHEN I NEED GAS AND IT DOESN'T OPEN?

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0