Mercedes-Benz C-Class Complaints (2010)

472 consumer complaints on file.

#11403988March 20, 2021
AIR BAGS, ENGINE, UNKNOWN OR OTHER
AUG 12, 2020 TOOK C300 TO FLETCHER JONES MOTORCARS OF FREMONT. I PAID FOR THEM TO DO AN OIL & FILTER CHANGE AFTER THEY DID PERFORM RECALL 2018120017 ~ 18P9193104 CAUSE: RECALL 2019120027. PAID $204.65 THAT DAY. 01/21/21- AFTER DRIVING, W MY SIGNIFICANT OTHER, AT CITY SPEED LIMIT TO FEDEX WHICH IS 1 MILE FROM MY HOUSE ON SAME STREET, AND BACK, MY SIG OTHER COULDN'T PUT BACK THE SEAT AND THE AIRBAG LIGHTS WERE ON. I HAD TO DRIVE TO WORK NEXT DAY, UNSAFE...PRESSED UP AGAINST STEERING WHEEL BECAUSE I'M 6 FEET. SOMEHOW THAT WENT AWAY. 03/09/21- I TOOK IN THE CAR, BY TOW TRUCK, BACK SAME PLACE FLETCHER JONES AND HAD A BEE SERVICE PER MANUFACTURERS SPECIFICATIONS SERVICE DEALT ON MY CAR THEY PERFORMED BE SERVICE WITH BRAKE FLUID FLUSH NUMEROUS OTHER STUFF I'M ALSO REPORTED TO THEM A MISFIRING BECAUSE I DID HOOK UP AN OBD2 BUT DURING THEIR ROAD TEST THEY JUST NOTED A STRONG VIBRATION FROM THE DRIVELINE THEY RAN A QUICK TEST FOUND NO FAULT BUT NOTED COLLAPSED BACKSLASH WORN MOTOR AND TRANSMISSION MOUNTS AND RECOMMEND REPLACEMENT THEY ALSO NOTED VOLTAGE RELATED FAULTS HOWEVER THE ALTERNATOR AND BATTERY WOULD PASS THEIR TESTS AND THEY RELEASED MY CAR TO ME AFTER CHARGING ME $576.97. TODAY, 03/19/21- HAD TO TOW MY CAR AGAIN FROM APPROXIMATELY THREE BLOCKS AWAY BECAUSE IT JUST TURNED OFF ON ME WITH A MESSAGE BRAKE SRS EDT, AND SOMETHING ABOUT IT FAILING. NOW...IM STUCK BECAUSE MERCEDES SCREWED ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384577December 22, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ C350. THE CONTACT STATED WHILE DRIVING 20 MPH, AFTER MOVING OFF FROM A FOUR-WAY TRAFFIC STOP, A PEDESTRIAN RAN IN FRONT OF THE VEHICLE. THE CONTACT WAS UNABLE TO STOP IN TIME AND SWERVED, ATTEMPTING TO AVOID STRIKING THE PEDESTRIAN. THE VEHICLE STRUCK THE PEDESTRIAN AND THE CONTACT LOSS CONTROL OF THE VEHICLE AND STRUCK A POLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. A POLICE REPORT WAS FILED HOWEVER, THE CONTACT HAD NOT YET BEEN PROVIDED A COPY. THE CONTACT SUSTAINED A CONCUSSION, RETRO ORBITAL HEMATOMA, FACIAL TRAUMA, MULTIPLE FACIAL CONTUSIONS, AND NECK STRAIN. THE CONTACT RECEIVED MEDICAL ASSISTANCE AT THE SCENE OF THE CRASH, AND WAS THEN TRANSPORTED BY AMBULANCE TO THE HOSPITAL TO RECEIVE ADDITIONAL MEDICAL ASSISTANCE. THE CONTACT STATED THAT THE PEDESTRIAN WAS INJURED HOWEVER, SHE WAS UNSURE OF HIS INJURY OR INJURIES. THE VEHICLE WAS TOWED TO THE INSURANCE COMPANY'S LOT AND WAS DEEMED A TOTAL LOSS. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VEHICLE WAS DESTROYED. ## VIN PASSED ## MERCEDES-BENZ 2010 ##
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11383379December 14, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR DRIVER SIDE LIGHTS NOT FUNCTIONING. FOUND BROWN WIRE MEETING TO CIRCUIT BOARD WITH HEAT DAMAGE TO WIRE AND CIRCUITBOARD AT CONNECTION. CONTACT THE DEALER. DEALERS STATED RECALL WAS DONE ON OUR VEHICLE. HOWEVER THIS APPEARS TO HAVE HAPPENED AGAIN. DON'T KNOW IF THIS HAPPENED WHILE THE VEHICLE WAS IN MOTION. NOTICED WARNING LIGHTS INDICATING BAD CONNECTION TO BRAKE LIGHTS AND TURN SIGNALS DRIVER SIDE REAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383224December 13, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
SECURITY SYSTEM DISABLES IGNITION DUE TO A FAILURE OF THE ESL (STEERING LOCK). NOTHING IS WRONG WITH THE CAR IT JUST WON'T START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373602November 7, 2020
ELECTRICAL SYSTEM
I WAS TRAVELING TO NORTH CAROLINA AND PULLED OVER TO CHANGE MY TIRE, MY CAR WOULD NOT START.LEAVING ME STRANDED ON THE INTERSTATE. AGAIN I ARRIVED ON NORTH CAROLINA AND THE WILL NOT START AFTER STAYING AT A FRIEND'S FOR THE NIGHT. I CANNOT GET BACK TO CONNECTICUT. I RESEARCHED AND SEEN THAT THIS IS AN ONGOING ISSUE THAT IS NOT BEING RECTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366537October 26, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE STALLED AT START-UP AND WHILE DRIVING AT VARIOUS SPEEDS. THE BATTERY FAILURE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC NOR A DEALER TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365069October 19, 2020
FUEL/PROPULSION SYSTEM
STRONG SMELL OF GASOLINE WHEN TANK IS FILLED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362534October 3, 2020
AIR BAGS
THE PASSENGER HEAD REST MALFUNCTIONED WHILE VEHICLE WAS OFF NO KEY IN THE IGNITION AND IN A SAFE LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362142October 1, 2020
FUEL/PROPULSION SYSTEM
STRONG SMELL OF GASOLINE WHEN TANK IS FILLED UP. THIS HAS BEEN AN ONGOING ISSUE FOR A FEW MONTHS NOW. DON'T KNOW MUCH ABOUT CARS SO DIDN'T THINK MUCH OF IT UNTIL I HAD A COUPLE OF PEOPLE ASK WHY MY CAR SMELLED LIKE GAS. THEY LET ME KNOW THAT IT MAY BE A GAS LEAK SOMEWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349240August 14, 2020
SUSPENSION
REAR SUBFRAME RUSTED FROM INSIDE OUT CAUSING DRIVER SIDE LOWER CONTROL ARM MOUNT TO BREAK FREE FROM SUBFRAME. TRAVELING APPROXIMATELY 40MPH BUT PROPER EVASIVE MANEUVERING ALLOWED FOR SAFE STOPPING WITHOUT INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343211August 4, 2020
STEERING
THE STEERING WHEEL LOCK IS STUCK AND NOW MY CAR WILL NOT START. THIS IS A KNOWN ISSUE WITH MERCEDES CARS OF ALL MAKES & MODELS. I PUT MY KEY IN AND TRIED TO START IT AND IT FAILED TO START. I THOUGHT IT WAS THE BATTERY AND HAD IT TESTED AND REPLACED. THAT IS NOT THE ISSUE. THE CAR STILL WILL NOT START AND COME TO FIND OUT IT IS THE STEERING LOCK MOTOR THAT HAS FAILED. IT IS A ESL FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338934July 12, 2020
STEERING
I NOTICES BACK IN 2013- 2014 A RECALL WAS SENT OUT BECAUSE THE POWER STEERING PUMP WAS LEAKING IN THE 2010 MERCEDES BENZ C-CLASS 300. ON 07/01/2020 THATS WHEN I NOTICES MY 2010 MERCEDES BENZ C-CLASS WAS LOSING POWER STEERING FLUID. I NOTIFIED THE MERCEDES DEALERSHIP AND THEY PULLED UP MY VIN NUMBER. SHE INFORMED ME THAT MY CAR WAS SERVICE. APPARENTLY WHAT EVER THEY FIX ISN'T WORKING ANYMORE. I DON'T FEEL SAFE DRIVING THE CAR IS THERE ANY WAY THAT YOU CAN HELP ME WITH THIS MATTER PLEASE THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338318July 8, 2020
SUSPENSION
I WAS TOLD TODAY THAT MY CAR IS UNSAFE TO DRIVE BECAUSE THE SUBFRAME HAS RUSTED SO SEVERELY THAT THE CONTROL ARMS FOR BOTH REAR WHEELS HAVE DETACHED FROM THE SUBFRAME. A WEB SEARCH (HTTPS://WWW.CARPROBLEMZOO.COM/MERCEDESBENZ/C300/SUSPENSION-PROBLEMS.PHP) INDICATES THAT MY PROBLEM IS NOT UNIQUE. DURING A DRIVE YESTERDAY EVENING, THE TOP DEAD CENTER (TDC) OF THE STEERING WHEEL STARTED OUT AS IT SHOULD AT THE 12:00 POSITION. DURING THE DRIVE, THE TDC SHIFTED TO THE 10:30 POSITION. THIS MORNING, AS MY WIFE AND I DROVE THE CAR TO BE INSPECTED, THE TDC WAS AT 11:30. I ALWAYS BROUGHT MY CAR TO THE MERCEDES DEALERSHIP, WHERE I PURCHASED THE CAR, FOR ITS SCHEDULED A- AND B-SERVICES. WE HAVE NEVER BEEN IN AN ACCIDENT IN THIS CAR. DURING WINTER, I FREQUENTLY TOOK THE CAR TO TOUCHLESS CAR WASHES AND PAID EXTRA FOR THE UNDER-BODY WASH TO REMOVE ROAD SALTS. I AM FLABBERGASTED THAT A 10-YEAR OLD MERCEDES SHOULD DEVELOP SUCH A SERIOUS RUST PROBLEM ON A CRITICAL STRUCTURAL PART THAT IT FAILS COMPLETELY. MY 15-YEAR OLD RANGE ROVER HAS LED A MUCH MORE DEMANDING LIFE, AND IT'S DOING JUST FINE. AS OF THIS MORNING, MY C300 HAS 158,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329255June 16, 2020
ELECTRICAL SYSTEM
WHILE PARKED OVER NIGHT OR DURING THE DAY WHILE AT WORK THE PARKING LIGHT COME ON BY IT SELF WITHOUT MY KNOWING. THIS DRAINS THE BATTERY AND I HAVE TO GET A JUMP START. . THIS IS REALLY INCONVENIENCE. I COULD BE ANYWHERE AND THIS COULD HAPPEN. THIS HAPPENS ONCE SOMETIME TWICE A MONTH. IT IS NOT THE LIGHT SWITCH , IT IS ALWAYS IN THE OFF POSITION ON SEVERAL OCCASIONS I WAS ABLE TO RETURN AND TURN OFF THE LIGHT. ONLY ONE LIGHT COMES ON THE PASSENGER SIDE FRONT AND REAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325705May 24, 2020
EXTERIOR LIGHTING
MERCEDES BENZ C300W LIGHT BULBS ARE CONSTANTLY BLOWING OUT. PRIMARILY DUE TO THE HEAT ACCUMULATION IN THE HEADLIGHTS. THE PLASTIC PARTS ARE MELTING, DRY AND VERY BRITTLE WHICH CAUSES BULBS TO OVERHEAT AND BLOW OUT. LEFT & RIGHT PARKING LIGHTS(4), SIDE LAMPS(2) AND LICENSE PLATE LAMP(2) HAVE BEEN CHANGED OUT AT LEAST 15 TIMES PER LAMP. THE DEALERSHIP SUGGEST I CHANGE OUT THE HEAD LAMP CASING COSTINS APPROX. $2K WITH LABOR. AFTERMARKET $700 PLUS LABOR. THE SERVICE DEPARTMENT AT THREE SEPERATE SHOPS HAVE STATED THIS IS A COMMON PROBLEM WITH THE MB C300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319057March 23, 2020
STEERING
SEIZED STEERING LOCK AND PASSENGER DOOR WON'T OPEN FROM THE INSIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317707March 12, 2020
STRUCTURE:BODY, POWER TRAIN, SUSPENSION
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT SLOWER SPEEDS, AN ABNORMAL GRINDING SOUND WAS COMING FROM ENGINE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF FORT WASHINGTON LOCATED AT (404 PENNSYLVANIA AVE, FORT WASHINGTON, PA 19034), WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE BEARING IN THE TRANSFER CASE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION REPLACED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE VEHICLE WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THE SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317246March 10, 2020
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THE IGNITION WAS DEFECTIVE. THE VEHICLE WAS TOWED TO THE MERCEDES-BENZ OF SPRINGFIELD DEALER, LOCATED AT 295 BURNETT RD, CHICOPEE, MA 01020 WHERE IT WAS DIAGNOSED THAT THE KEY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316197March 5, 2020
EXTERIOR LIGHTING
PARKING BULBS MELTED INTO THE LIGHT CASING UNIT. THIS WAS CONFIRMED BY MERCEDES BENZ OF SACRAMENTO DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315467March 1, 2020
AIR BAGS, ELECTRICAL SYSTEM, STEERING
REALLY CANT SAY MUCH CAUSE THATS HOW I BOUGHT THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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