Mazda Mazda6 Complaints (2003)

174 consumer complaints on file.

#10065637April 6, 2004
ENGINE AND ENGINE COOLING:ENGINE
I DRIVE A 2003 MAZDA 6S, WHICH I PURCHASED FROM BIGGER'S MAZDA IN ELGIN, IL. THIS VEHICLE WAS PURCHASED NEW FROM THEM. MY AREA OF CONCERN INVOLVES THE CHECK ENGINE LIGHT ON MY VEHICLE, AND THE PERFORMANCE OF THE VEHICLE WHEN THIS LIGHT IS ON. ON APRIL 2, 2004 MY CHECK ENGINE LIGHT APPEARED FOR THE THIRD TIME. WHEN I OPERATE MY VEHICLE WITH THE LIGHT ON IT PERFORMS ERRATICALLY AND UNUSUAL. THE LAST TIME THE LIGHT CAME ON, I WAS PULLING OUT INTO TRAFFIC, AND MY VEHICLE BOGGED DOWN. IN TURN, THE DRIVER BEHIND ALMOST REAR-ENDED ME. WHILE DRIVING MY VEHICLE YESTERDAY, I WENT TO PASS A CAR ON THE EXPRESSWAY, AND AGAIN MY CAR BOGGED DOWN. EVERY TIME THAT I TAKE MY CAR TO THE DEALER, I PROVIDE THEM WITH THE SAME COMPLAINT. I HAVE PAPERWORK TO SHOW THAT I HAVE TAKEN IT IN THREE TIMES. AFTER A RECENT VISIT TO MY DEALER, THEY STATED, "WE HAVE NO FIX FOR THE CHECK ENGINE LIGHT. THE LIGHT WILL ALWAYS COME BACK ON. IF YOU ARE LUCKY, OUR MAZDA ENGINEERS WILL HAVE A REMEDY BY AUGUST 2004 (TODAY IS 4/6/04). THE CHECK ENGINE LIGHT IS CAUSED BY A MISFIRE IN THE FOURTH CYLINDER". WHAT AN AWFUL RESPONSE FROM THE DEALER. I AM CONCERNED ABOUT THE SAFETY OF MY CAR. I AM ALSO CONCERNED ABOUT THE OTHER DRIVERS AROUND MY CAR. AFTER THREE VISITS TO MY DEALER, I FEEL LOST AND HELPLESS. PLEASE ADVISE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063930March 26, 2004
POWER TRAIN:MANUAL TRANSMISSION
2003 MAZDA6(S) MANUAL TRANSMISSION DEVELOPED SHUDDER WHEN LETTING OUT THE CLUTCH IN 1'RST GEAR. SEEMS TO OCCUR WHEN THE DRIVE TRAIN HAS WARMED UP. TOOK IT TO THE DEALER WHO ATTRIBUTED IT TO THE TRACTION CONTROL BEING ON. WHEN I TURNED THE TC OFF THE PROBLEM WAS THE SAME. I WILL TAKE IT BACK AGAIN AND REQUEST THE DEALERSHIP RIDE WITH ME TO EXPERIENCE THE PROBLEM. THE PROBLEM DID NOT DEVELOP UNTIL 13K MILES (500 MILES AGO). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064892March 25, 2004
AIR BAGS
WHILE DRIVING 55 MPH THE VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION WITH AN SEMI- TRACTOR TRAILER. AS A RESULT THE VEHICLE FLIPPED TWICE LANDING IN A DITCH. NONE OF THE AIRBAGS DEPLOYED. NO INJURIES REPORTED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10061812March 10, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MY CAR HAS BEEN GIVING OFF A ROTTEN EGG ODO FOR 8 MONTHS NOW SINCE I HAVE PURCHASED THS VEHICLE. EVERYONE WHO RIDES IN MY CAR INCLUDING MYSELF GET PHYSICALLY SICK DUE TO THE SMELL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061678March 9, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHEN COMING TO A STOP BRAKES FAILED. CONSUMER PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. CONSUMER TOOK VEHICLE TO DEALER, AND DEALER DETERMINED THAT BRAKE LINE LEAKED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060223March 3, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
I PURCHASED MY 2003 MAZDA 6S IN OCTOBER 2003. SINCE I HAVE OWNED THE CAR I GETS POOR GAS MILEAGE ON IT (ABOUT 16-18 MILES PER GALLON). I DO PLENTY OF CITY DRIVING BUT I STILL FEEL THAT THIS IS NOT ADEQUATE. EVEN WHEN I DRIVE ON THE HIGHWAY THE GAS MILEAGE AVERAGES POORLY. THERE IS ALSO A SMELL COMING FROM THE EXHAUST WHEN VEHICLE IS IN MOTION. THE VEHICLE ALSO REV'S UP HIGHER BEFORE SWITCHING FROM LOWER GEARS TO HIGHER GEARS. I DO NOT 'JACK RABBIT' START OR STOP THE VEHICLE. THERE IS ALSO ALOT OF BRAKE DUST ON THE RIMS OF THE FRONT WHEELS. ACCELERATION IS VERY POOR. THERE IS ALSO A JERK WHEN THE VEHICLE SWITCHES FROM FIRST GEAR TO SECOND. DON'T GET ME WRONG I LOVE THE WAY THE VEHICLE LOOKS, WHICH IS THE MAIN REASON WHY I BOUGHT THE VEHICLE, BUT THE OVERALL QUALITY HAS TURNED OUT TO BE MUCH POORER THAN I HAD EXPECTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059986February 28, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS ON THE 2003 MAZDA 6 SEEM TO BE PRONE TO EARLY WARPING. I HAD A SET MACHINED, THEN REPLACED 3 MONTHS LATER AND NOW WARPED AGAIN AFTER ONLY TWO MONTHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058968February 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE IS SOMETHING WRONG WITH THE TRANSMISSION AS IF IT DOES NOT KNOW WHICH GEAR IT SOULD BE IN. THERE IS A SEVRE BUCKING FROM 1ST INTO 2ND GEAR WHERE THE TIRES CHIRP AND THE CAR JUMPS. THIS HAPPENS UNDER LIGHT THROTLE AND IT HAPPENS ALOT. IT COULD BE A PROBLEM WITH THE PCM OR ECU OR THE TRANSMISSION ITSELF. I HAVE NEVER HAD A CAR THAT HAS DONE THIS. WHEN YOU SPEND 25K ON A CAR YOU WOULD EXPECT QUALITY BUT NOT WITH THE 6.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058635February 21, 2004
SERVICE BRAKES, HYDRAULIC
WE BOUGHT OUR NEW 2003 MAZDA 6 IN JULY 2003. FEW MONTHS LATER MY WIFE NOTED A LOUD SCRAPING/GRINDING NOISE FROM THE FRONT END WHEN MAKING SHARP SLOW LEFT OR RIGHT TURNS WITH BRAKES APPLIED. THE NOISE ALSO OCCURRED WHEN PULLING INTO A PARKING SPACE. THIS HAPPENED 3-4 TIMES WEEKLY. FINALLY , WE BROUGHT THE CAR INTO THE DEALERSHIP AT LEAST 3 TIMES FOR THE PROBLEM, BUT THE NOISE COULD NOT BE REPRODUCED CONSISTENTLY. A ENGINE BELT WAS REPLACED IN 12/03, BUT THE PROBLEM PERSISTED. DURING THE LAST VISIT IN 2/14/04 TO THE DEALER, WE WERE TOLD THAT THE BRAKES COULD BE AT FAULT AND MAZDA IS LOOKING FOR A SOLUTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058576February 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VIOLENT SHIFTING FROM 1ST TO 2ND GEAR IN THE MAZDA6S WITH AUTOMATIC TRANSMISSION. FEELS AS IF THE CAR HAS BEEN HIT BY ANOTHER VEHICLE FROM THE REAR. FRONT TIRES MOMENTARILY LOSE TRACTION AND CHIRP SOMETIMES. THESE VIOLENT SHIFTS ONLY HAPPEN DURING MILD ACCELLERATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059432February 19, 2004
STRUCTURE:BODY:DOOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, UNKNOWN OR OTHER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
IT WAS STATED THAT THE CONSUMER'S VEHICLE HAS THE PRESENCE OF RUST ON THE DOOR SASHES OF ALL FOUR DOORS. *LA WITHIN EIGHT MONTHS OF OWNING THE VEHICLE, THERE WERE OTHER PROBLEMS SUCH AS A DEFECTIVE CD PLAYER, A PERSISTENT SULFUROUS SMELL COMING FROM THE EXHAUST WHICH ENTERED THE VEHICLE, A DEFECTIVE FUSE ACCESS COVER AND THE REMOVAL OF THE INTERIOR DRIVER AND PASSENGER DOOR PANELS TO REMEDY A RATTLING NOISE WHEN DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059210February 18, 2004
AIR BAGS, TIRES
WHILE DRIVING AT 45MPH CONSUMER'S VEHICLE WAS HIT FROM BEHIND, CAUSING IT TO REAR END ANOTHER VEHICLE. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES. *AK PRIOR TO ACCIDENT, LEFT FRONT TIRE KEPT LOOSING AIR. DEALER RE-BEADED IT BUT DIDN'T FOUND ANYTHING WRONG WITH THE TIRE. DEALER TOLD CONSUMER TO COME BACK IF TIRES STILL LOSSES AIR. *LA
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10058285February 16, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
2003 MAZDA 6 2.3L A/T WITH 10,450 MILES: RIGHT FRONT DISC BRAKE COMPONENT(S) FAILURE. TOOK THE CAR TO A MAZDA SERVICE CENTER AND WAS TOLD A SPECIAL REPAIR KIT WAS REQUIRED BUT THAT MAZDA WAS ONLY AUTHORIZING THE DEALERS TO REPAIR THIS UNDER WARRENTY, ON A CASE-BY-CASE BASIS. I HAVE NOT EXPERIENCED BRAKE FAILURE AT THIS TIME, AND I HAVE SCHEDULED SERVICE TO EXAMINE AND REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056159January 30, 2004
SERVICE BRAKES, AIR:DISC:PADS, SERVICE BRAKES, AIR:DISC:ROTOR
BRAKES MAKES A GRINDING NOISE WHEN STOPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056160January 30, 2004
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, AIR:DISC:PADS
BRAKES STILL GRINDING WHEN STOPPING. ANOTHER NEW SET OF BRAKES WAS PUT ON.DEALER STATED THE THE BRAKE LINE WAS BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056161January 30, 2004
SERVICE BRAKES, AIR:CONTROLS:FOOT CONTROL/VALVE
STILL HEARING THE BRAKES GRINDING NOISE WHEN STOPPING. WENT BACK TO THE DEALER, IT WAS HEARD BY THE MASTER TECH THERE AT THE DEALER. HE STATED THAT MAZDA WAS LOOKING INTO A SOLUTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054861January 25, 2004
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
I PURCHASED MY MAZDA 6S IN FEBRUARY OF 2003. I HAVE LOVED THIS CAR SINCE THE DAY I FIRST SAW IT. IN DECEMBER OF 2003, I BEGAN HEARING GRINDING/MOANING SOUNDS FROM THE FRONT SUSPENSION AREA WHEN MAKING SLOW TURNS INTO A PARKING SPACE. THIS HAPPENED APPROXIMATELY 3-4 WEEKLY. I TOOK MY 6S IN FOR IT'S REGULAR SERVICE IN DECEMBER (OIL CHANGE AND TIRE ROTATION), AND ADVISED MY DEALERSHIP OF THE NOISE I WAS HEARING. I WAS TOLD THAT MY ONE FRONT TIRE WAS 2 LBS LOW, AND THAT IS WHAT CAUSED THE NOISE. THE VEHICLE ONLY HAD 12000 MILES AT THIS TIME, AND I KNEW THE SERVICE TECH WAS SUGAR COATING THE PROBLEM. ON JANUARY 9, 2004, I WAS LEAVING WORK TO GO HOME WHEN I HAD SOME SERIOUS PROBLEMS WITH MY VEHICLE ON THE WAY HOME. AS I WAS GETTING ON THE EXPRESSWAY, I EXPERIENCED SEVERE VIBRATION IN THE STEERING WHEEL AND ALSO UNDER THE DRIVER SEAT, ALONG WITH THE VEHICLE WOULD NOT ACCELERATE OVER 3,000 RPM NO MATTER HOW HARD I PRESSED THE ACCELERATOR. I WAS TERRIFIED TO DRIVE THIS VEHICLE HOME IN THIS CONDITION, BUT I HAD NO CHOICE AT THIS TIME. BY THE WAY THE VEHICLE WAS ACTING, I THOUGHT I EITHER HAD A FLAT TIRE OR THERE WAS A PROBLEM WITH MY ENGINE. I TOOK MY VEHICLE THE NEXT DAY TO THE DEALER, WHICH IT TOOK THEM 4 DAYS TO CONFIRM THE PROBLEM. THE CONCLUDED THAT MY FRONT AXLE WAS FAULTY, AND NEEDED TO BE REPLACED. IT TOOK 10 DAYS TO GET MY VEHICLE BACK, AND SO FAR THE ISSUE HAS BEEN RESOLVED. I JUST WISH THE DEALER WOULD HAVE TAKEN ME MORE SERIOUSLY BACK IN DECEMBER AND MAYBE THIS PROBLEM COULD HAVE BEEN AVOIDED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054624January 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BOUGHT CAR NEW IN MAR. 03 AND LOVED IT. ABOUT THREE MONTHS LATER I STARTED TO HEAR SQUEAL FROM FRONT SUSPENSION/BRAKES WHEN MAKING SLOW LEFT TURNS WITH BRAKES APPLIES. HAVE TAKEN CAR TO TWO DIFFERENT DEALERS THAT COULD NOT REPRODUCE THE PROBLEM. IN DEC. 03 SAME SOUND STARTED HAPPENING WHEN MAKING LEFT OR RIGHT TURNS. ALSO, BRAKES ARE NOW MAKING HIGH PITCHED SQUEALS WHEN COMING TO A STOP WITH LOW TO MODERATE PRESSURE APPLIED. ONE DEALER SAID IT WAS THE DUST SHIELD AND RE-ADJUSTED IT, BUT DID NOT SOLVE PROBLEM. NOW DEALER SAYS THAT BOTH PROBLEMS MAY BE RELATED, BUT IF ITS THE PADS OR THE ROTORS HAVE TO BE REPLACED, I WOULD HAVE TO PAY TO HAVE THEM RESURFACED OR REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071087January 15, 2004
POWER TRAIN, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
I PURCHASED A 2003 MAZDA SIX ON 6-28-03. 2 MONTHS LATER THE ENGINE AND OTHER DASH LIGHTS APPEAR AND CAR SHUTS OFF. I PICK UP THE CAR 6 DAYS LATER ONLY TO RETURN IT A WEEK LATER WHEN THE ENGINE LIGHT COMES ON AGAIN. A WEEK LATER I PICK IT UP ON FRIDAY AT 11:00 A.M. AND BY 7:00 P.M. ALL DASH LIGHTS COME ON, TRANSMISSION SLIPPING, SPEED ODOMETER ERRATIC, AND LOSS OF POWER. IT HAS BEEN IN THE SHOP FOR 12 MORE DAYS AND THEY CAN NOT TELL ME ANYTHING. MY PIECE OF CRAP HAS BEEN IN THE SHOP FOR 26 DAYS, THEY HAVE DAMAGED NUMEROUS THINGS(SPOILER HAS CRACK, PAINT NICKS ON HOOD AND DOORS)ALL I WANT IS MY MONEY BACK AND I WALK AWAY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069302January 15, 2004
ENGINE AND ENGINE COOLING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS ONLY WORKED INTERMITTENTLY. DEALER IN SALEM, VA COULD NOT REPRODUCE PROBLEM. DEALER IN DALE CITY REPAIRED. CHECK ENGINE LIGHT CAME ON DURING ACCELERATION. DEALER DIAGNOSED AND DETERMINED LIGHT WAS ASSOCIATED WITH POWER WINDOWS. ONE WEEK LATER, LIGHT CAME ON AGAIN. DEALER ROTATED A FUEL INJECTED, TOOK THE CAR FOR TWO DAYS AND DETEREMINED THAT THE PROBLEM WAS FIXED. TWO MONTHS LATER, THE LIGHT CAME ON AGAIN. DEALER REPLACED PCM. TWO WEEKS LATER, LIGHT IS ON AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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