Mazda CX-30 Service Bulletins (2021)
606 manufacturer communications on file.
- January 21, 2021•Document ID: 10186704Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- 09-003-21-3771
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummaryWhen encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
Associated Products (7)Associated Documents - January 21, 2021•Document ID: 10186698Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- 02-002-21-3769
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummarySome automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.
Associated Products (7)Associated Documents - January 21, 2021•Document ID: 10186693Service Bulletin/Repair InstructionsWHEELS; STEERING; POWER TRAIN; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 00-001-21-3768
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummaryMazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Associated Products (7)Associated Documents - January 20, 2021•Document ID: 10186808Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- SA-006-21
- Date Added:
- February 6, 2021
- Manufacturer:
- MAZDA
SummaryThe purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the factory in order to avoid being scratched during transportation and while in dealer stock.
Associated Products (5)Associated Documents - January 19, 2021•Document ID: 10186807Service Bulletin/Repair InstructionsEQUIPMENT; SERVICE BRAKES, HYDRAULIC; UNKNOWN OR OTHER; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-005-21
- Date Added:
- February 6, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. This may be caused by the customer doing any one of the following several times without starting the engine for an extended period of time: Open any door(s), Unlock doors, Open liftgate, Depress brake pedal, Push start/stop button. No dealer visit is required. The warning message can be cleared by starting the engine and idling or driving for 5 minutes or longer.
Associated Products (2)Associated Documents - January 19, 2021•Document ID: 10186806Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-004-21
- Date Added:
- February 6, 2021
- Manufacturer:
- MAZDA
SummaryWhen the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated. CAUTION: If TCU activation is not performed, connected vehicle functions will not operate. This will have a negative impact on the customer because they will need to return to the dealer for repairs. TCU Activation
Associated Products (2)Associated Documents - January 15, 2021•Document ID: 10186805Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; VEHICLE SPEED CONTROL
- Mfr Comm. #:
- SA-003-21
- Date Added:
- February 6, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda Radar Cruise Control (MRCC), the MRCC cancels by itself. When MRCC is not in use, âÂÂSafety and Driver Support Systems Temporarily Disabled. Front Radar Obscured.â message appears in the instrument cluster / âÂÂRemove dirt on the front radar sensorâ message appears in the center display and related i-ACTIVSENSE functions stop working.
Associated Products (2)Associated Documents - January 13, 2021•Document ID: 10186802Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- SA-002-21
- Date Added:
- February 6, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may display incorrect tire pressures in MAZDA CONNECT and/or the MyMazda App. This may be caused by an incorrect calendar entry (month/day/year) after a battery disconnect or infotainment system software update.
Associated Products (2)Associated Documents - December 18, 2020•Document ID: 10185061Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
- Mfr Comm. #:
- SA-013-20e
- Date Added:
- January 5, 2021
- Manufacturer:
- MAZDA
Summary2020-2021 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns. Index: PDI fuse, Commander Switch Inoperative, Auxiliary Key, Connected Vehicle, Connected Vehicle Maintenance Mode, Mazda Connected Vehicle Viewer (MRVV), Off-Road Traction Assist, Apple CarPlay / Android Auto Install Kit, Blind Spot Monitoring System (BSM), Front Wiper Service Caution, i-ACTIVSENSE Switch, Traffic Sign Recognition (TSR), MAZDA CONNECT Power Function, MAZDA CONNECT Center Display View, In-Vehicle Digital Owner's Manual, Navigation System, SIRIUSXM Data Service, Power Door Locks, Transmitter Battery Saving Function, Keyless Entry Using Auxiliary Key, Rear Door Child Safety Locks Operation, Theft-Deterrent System, Link Seat & Climate Control Temperatures, Seat Warmer Inoperative, Electric Parking Brake (EPB), Tire Pressure Monitoring System (TPMS), Condition Based Maintenance, M-MDS (MDARS), Part Replacement, Web-based Training Courses.
Associated Products (1)Associated Documents - December 17, 2020•Document ID: 10185057Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE
- Mfr Comm. #:
- 09-039-20-3747
- Date Added:
- January 5, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit water entering the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle.
Associated Products (2)Associated Documents - December 14, 2020•Document ID: 10185181Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-004-20c
- Date Added:
- January 6, 2021
- Manufacturer:
- MAZDA
SummaryIn order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliary keys are lost.
Associated Products (7)Associated Documents - December 14, 2020•Document ID: 10185056Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-038-20-3754
- Date Added:
- January 5, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles equipped with a Boseî audio system may produce a loud static noise from some or all of the speakers when the engine is running or not. The noise may be caused by faulty audio amplifier control software. To eliminate this concern, the audio amplifier control software has been modified.
Associated Products (1)Associated Documents - December 10, 2020•Document ID: 10185054Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL:ANTENNA; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-021-20-3714b
- Date Added:
- January 5, 2021
- Manufacturer:
- MAZDA
SummarySome customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed correctly.
Associated Products (2)Associated Documents - December 10, 2020•Document ID: 10185052Service Bulletin/Repair InstructionsEQUIPMENT; SEATS
- Mfr Comm. #:
- 09-007-20-3674a
- Date Added:
- January 5, 2021
- Manufacturer:
- MAZDA
SummaryAt PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
Associated Products (6)Associated Documents - December 9, 2020•Document ID: 10185183Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-031-20k
- Date Added:
- January 6, 2021
- Manufacturer:
- MAZDA
SummaryCONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: ÷ Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop ÷ Door Lock / Unlock ÷ Lights ON / OFF
Associated Products (4)Associated Documents - December 9, 2020•Document ID: 10185180Service Bulletin/Repair InstructionsSTRUCTURE; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SA-003-20f
- Date Added:
- January 6, 2021
- Manufacturer:
- MAZDA
SummaryIMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Associated Products (4)Associated Documents - December 7, 2020•Document ID: 10185059Service Bulletin/Repair InstructionsSTRUCTURE; EQUIPMENT
- Mfr Comm. #:
- DRW35a
- Date Added:
- January 5, 2021
- Manufacturer:
- MAZDA
SummaryDRW35 - 2021 CX-30 & 2021 MAZDA3 - POTENTIAL PAINT SPOTS ON VEHICLE. Concern Outline: It is possible that fine yellow and/or white paint spots may be present on the entire body surface of the vehicle. The affected vehicles were potentially exposed to overspray from a construction site near the port. Outline of Repair: All vehicles are arriving from Mexico to Port Baltimore and are expected to start shipping to dealers next week. Once the affected vehicle arrives, wash and perform a visual inspection for the presence of the Yellow and/or White Paint spots. If present, cleaning of the painted surfaces are required. If paint spots are present on the piano black parts and moldings, they will be replaced.
Associated Products (2)Associated Documents - December 7, 2020•Document ID: 10185050Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 07-006-20-3758
- Date Added:
- January 5, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain that after accelerating in hot weather, the A/C blows warm air for a longer time than other models. This is caused by improper control software of the PCM not allowing the A/C compressor to resume properly after acceleration. To eliminate this concern, the control software of the PCM has been modified.
Associated Products (2)Associated Documents - November 30, 2020•Document ID: 10183664Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES:DOORS:LOCK; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SA-031-20j
- Date Added:
- December 4, 2020
- Manufacturer:
- MAZDA
SummaryIMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Associated Products (4)Associated Documents - November 30, 2020•Document ID: 10183660Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- SA-007-20m
- Date Added:
- December 4, 2020
- Manufacturer:
- MAZDA
SummaryMAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Dealer Processes, Educational Videos, Resources
Associated Products (4)Associated Documents