Lincoln MKZ Complaints (2009)

114 consumer complaints on file.

#11054190December 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALERS (PORTER FORD, 600 OGLETOWN RD, NEWARK, DE 19711 (302) 738-0800) AND (SPRINGFIELD FORD LINCOLN, 50 BALTIMORE PIKE, SPRINGFIELD, PA 19064 (610) 544-0700) WERE CONTACT AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER STATED THAT A SECOND NOTICE WOULD BE SENT ONCE PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053692December 9, 2017
AIR BAGS
TAKATA RECALL I HAVE CALLED THE LINCOLN DEALER IN VENTURA COUNTY (OXNARD) AND ALSO THE FORD DEALER IN THOUSAND OAKS AND ASKED TO BE PUT ON A WAITING LIST FOR AN AIR BAG. I HAVE NEVER HEARD BACK FROM EITHER ONE AND THIS HAS BEEN A FEW YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046201November 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ATHENS FORD (4260 ATLANTA HWY, ATHENS, GA 30606) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046115November 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BLUE SPRINGS FORD AT (800) 524-1848 (3200 NW S OUTER RD, BLUE SPRINGS, MO 64015) AND DICK SMITH FORD AT (816) 353-1495 (9505 E STATE RTE 350, RAYTOWN, MO 64133) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045704November 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045199November 10, 2017
AIR BAGS
TAKATA RECALL: ITS BEEN A YEAR NOW WITH NOTHING DONE YET. I GET THIS NOTICE ABOUT BANKRUPTCY. IS THIS PROBLEM GOING TO GET FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044922November 9, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SLOAN FORD LINCOLN MERCURY/LINCOLN MOTOR COMPANY, 115 S JAMES CAMPBELL BLVD, COLUMBIA, TN 38401) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043394November 5, 2017
AIR BAGS
TAKATA AIRBAG RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042081November 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE RECEIVED DAMAGE TO THE FRONT END AND WAS TOWED. A POLICE REPORT WAS FILED. THE CONTACT WAS UNABLE TO RECALL THE SPECIFIC INJURIES; HOWEVER, MEDICAL ATTENTION WAS LATER SOUGHT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO A BODY SHOP AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11042175November 1, 2017
AIR BAGS
TAKATA RECALL I WAS NOTIFIED ON 6-1-17 OF RECALL AND NOW IT'S 11-1-17 AND I HAVE NOT HEARD A THING FROM FORD REGARDING A FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041779October 31, 2017
AIR BAGS
TAKATA RECALL- RECEIVED NOTICE FROM THE LINCOLN MOTOR COMPANY OF TAKATA AIR BAG RECALL FOR MY 2009 LINCOLN MKZ AND HAVE CALLED THREE FORD/LINCOLN DEALERSHIPS IN MY AREA AND THEY STATED DUE TO LAW SUIT THEY HAVE NOT RECEIVED THE REPLACEMENT AIRBAG PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041138October 30, 2017
AIR BAGS
TAKATA RECALL IN MARCH OF 2017 I RECEIVED A LETTER BY MAIL FROM THE LINCOLN MOTOR COMPANY ALERTING ME OF AN IMPORTANT SAFETY RECALL. IN OCTOBER OF 2017 I RECEIVED A LEGAL NOTICE BY MAIL FROM TK HOLDINGS INC. INSTRUCTING ME TO CONTACT MY NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR. I LOOKED FURTHER INTO THE MATTER VIA WWW.AIRBAGRECALL.COM TO VERIFY THE STATUS OF THIS RECALL ONLY TO DISCOVER "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." THE REASON FOR THIS FORMAL COMPLAINT IS SIMPLE. I USE THIS VEHICLE AS MY DAILY DRIVER, MORE OFTEN THAN NOT, WITH PASSENGERS. I AM SIMPLY CONCERNED FOR THE SAFETY OF MY FAMILY, OTHER POTENTIAL PASSENGERS AND MYSELF. I REGISTERED MY EMAIL ADDRESS WITH TKRESTRUCTURING.COM/PPIC TO HOPEFULLY BE KEPT INFORMED ON THE MATTER. I BELIEVE 10 MONTHS TIME FROM WHEN THE RECALL WAS RELEASED TO THE PUBLIC IS ENTIRELY TOO LONG TO ALLOW CUSTOMERS TO OPERATE A POTENTIALLY LETHAL VEHICLE WITHOUT REMEDY. I CAN ONLY HOPE THAT I RECEIVE QUICK AND JUST ACTION TO FIX THIS ISSUE BEFORE A LIFE ALTERING EVENT COULD TAKE PLACE. THANK YOU FOR, THE OPPORTUNITY TO EXPRESS MY CONCERN, AS WELL AS YOUR TIME AND EFFORT. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041106October 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041385October 30, 2017
AIR BAGS
TAKATA RECALL : I RECEIVED A LETTER FROM LINCOLN MOTOR COMPANY DATED 3/2017. THE LETTER STATED MY PASSENGER SIDE AIR BAG IS UNDER RECALL DUE TO A RUPTURED INFLATOR MAY RESULT IN SERIOUS INJURY OR DEATH. IT IS NOW 10/30 AND LINCOLN KEEPS SAYING THE PARTS ARE NOT READY. MEANWHILE I DRIVING AROUND IN A DANGEROUS CAR. I NEED TO GET THIS FIXED. PLEASE KEEP ON TOP OF LINCOLN TO GET THIS DONE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039912October 26, 2017
AIR BAGS
I RECEIVED A RECALL NOTICE IN JUNE OF 2016 AND AS OF 10/26/2017 THERE ARE NO PARTS AVAILABLE AND I WAS TOLD I WOULD BE CONTACTED WHEN THEY BECOME AVAILABLE. YOUR RECALL STATUS SITE SAYS TO FILE A COMPLAINT IF I HAVEN'T RECEIVED A REMEDY FOR THIS RECALL IN A TIMELY MANNER. WHAT AM I SUPPOSED TO DO? WAIT FOR AN ACCIDENT AND DEATH? FROM WHAT I UNDERSTAND, THERE IS NO REMEDY BECAUSE THEY CAN'T GET THE PARTS. I DON'T FEEL SAFE HAVING ANYONE IN THIS VEHICLE WITH ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039610October 25, 2017
AIR BAGS
"TAKATA RECALL" - MY DEALERSHIP INFORMED ME THAT DON'T HAVE THE PARTS TO FIX MY VEHICLE. I HAVE BEEN TRYING TO GET THIS TAKEN CARE OF SINCE JULY 2016 WHEN I RECEIVED THE INITIAL RECALL. THIS IS UNACCEPTABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039267October 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DEWEY MOORE FORD IN HUGHES, TX, 903-639-2516) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035864October 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V348000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GREENWAY FORD (9001 EAST COLONIAL DRIVE, ORLANDO, FL 32817; 1-888-832-6125) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONSUMER STATED THAT HE OWNS 3 VEHICLES THAT HAVE RECALL REPAIRS THAT WERE NOT COMPLETED DUE TO THE PARTS BEING UNAVAILABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035895October 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FINDLAY LINCOLN, 310 N GIBSON RD, HENDERSON, NV 89014, (702) 982-4779) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035989October 23, 2017
AIR BAGS
TAKATA RECALL. MY COMPLAINT IS THAT ITS BEEN OVER A YEAR SINCE THE RECALL ON TAKATA AIRBAGS FOR MY VEHICLE AND NOTHING IS HAS BEEN DONE TO FIX THAT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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