Kia Sorento Service Bulletins (2022)

85 manufacturer communications on file.

• September 28, 2023•Document ID: 10242982

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  TSB_ELE303_R1

  Date Added:

  October 1, 2023

  Manufacturer:

  KIA

  Summary

  This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.

  Associated Products (24)

  2024 Kia K52024 Kia Sportage2023 Kia Carnival2023 Kia EV62023 Kia Forte2023 Kia K52023 Kia Niro2023 Kia Soul2023 Kia Sportage2023 Kia Stinger2022 Kia Carnival2022 Kia EV62022 Kia Forte2022 Kia K52022 Kia Niro2022 Kia Seltos2022 Kia Sorento2022 Kia Soul2022 Kia Stinger2021 Kia K5+ 4 more
  Associated Documents

  • DownloadMC-10242982-0001.pdf↗
• September 28, 2023•Document ID: 10242937

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  TSB_TRA108

  Date Added:

  October 1, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2023MY Kia AWD models listed on page 4. The affected vehicles may exhibit an inoperative AWD system (also referred to as 4WD) capability concern which may be caused by abnormal wear of the motor brushes inside the actuator assembly. This condition will cause the warning lamps on the instrument cluster to illuminate with stored DTC(s) P195800 and/or P19600.

  Associated Products (7)

  2023 Kia K52023 Kia Sorento2023 Kia Sportage2022 Kia K52022 Kia Sorento2021 Kia K52021 Kia Sorento
  Associated Documents

  • DownloadMC-10242937-0001.pdf↗
• September 25, 2023•Document ID: 10242913

  Service Bulletin/Repair Instructions
  POWER TRAIN; STEERING; SUSPENSION

  Mfr Comm. #:

  PS750

  Date Added:

  October 1, 2023

  Manufacturer:

  KIA

  Summary

  PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.

  Associated Products (25)

  2024 Kia EV62024 Kia K52024 Kia Seltos2024 Kia Sportage2024 Kia Telluride2023 Kia EV62023 Kia K52023 Kia Seltos2023 Kia Sorento2023 Kia Sportage2023 Kia Stinger2023 Kia Telluride2022 Kia EV62022 Kia K52022 Kia Seltos2022 Kia Sorento2022 Kia Sportage2022 Kia Stinger2022 Kia Telluride2021 Kia K5+ 5 more
  Associated Documents

  • DownloadMC-10242913-0001.pdf↗
• August 7, 2023•Document ID: 10240558

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  CS2304_TSB_R5

  Date Added:

  August 24, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

  Associated Products (2)

  2022 Kia Sorento2021 Kia Sorento
  Associated Documents

  • DownloadMC-10240558-0001.pdf↗
• July 31, 2023•Document ID: 10240270

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  CS2304C_OWNR2

  Date Added:

  August 2, 2023

  Manufacturer:

  KIA

  Summary

  CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to discourage a break-in.

  Associated Products (2)

  2022 Kia Sorento2021 Kia Sorento
  Associated Documents

  • DownloadMC-10240270-0001.pdf↗
• July 13, 2023•Document ID: 10239714

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  CS2304_TSB_R4

  Date Added:

  August 2, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

  Associated Products (2)

  2022 Kia Sorento2021 Kia Sorento
  Associated Documents

  • DownloadMC-10239714-0001.pdf↗
• July 6, 2023•Document ID: 10239108

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  CS2310_TSB

  Date Added:

  August 2, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed on page 6. Vehicles equipped with a Kia Genuine Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the vehicle with the remote start feature.

  Associated Products (13)

  2022 Kia Forte2022 Kia K52022 Kia Seltos2022 Kia Sorento2022 Kia Soul2022 Kia Sportage2021 Kia Forte2021 Kia K52021 Kia Sedona2021 Kia Seltos2021 Kia Sorento2021 Kia Soul2021 Kia Sportage
  Associated Documents

  • DownloadMC-10239108-0001.pdf↗
• May 22, 2023•Document ID: 10236650

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  CS2304_TSB_R3

  Date Added:

  May 30, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

  Associated Products (2)

  2022 Kia Sorento2021 Kia Sorento
  Associated Documents

  • DownloadMC-10236650-0001.pdf↗
• May 5, 2023•Document ID: 10236078

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

  Mfr Comm. #:

  CS2304_TSB_R2

  Date Added:

  May 30, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

  Associated Products (2)

  2022 Kia Sorento2021 Kia Sorento
  Associated Documents

  • DownloadMC-10236078-0001.pdf↗
• March 30, 2023•Document ID: 10233638

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  CS2304_TSB_R1

  Date Added:

  April 6, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.

  Associated Products (2)

  2022 Kia Sorento2021 Kia Sorento
  Associated Documents

  • DownloadMC-10233638-0001.pdf↗
• March 29, 2023•Document ID: 10233316

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  PS742

  Date Added:

  April 6, 2023

  Manufacturer:

  KIA

  Summary

  PITSTOP: PRECAUTIONS FOR WET 8-SPEED DCT: This Pitstop provides information related to the replacement of an 8-Speed Wet Dual Clutch Transmission (WDCT) assembly on some 2021-2023MY K5 (DL3a) and Sorento (MQ4a) vehicles, where the High Flow Electric Oil Pump (HF EOP) protective connector cover may NOT be installed on the new/remanufactured WDCT assembly during production or remanufacturing. The HF EOP connector may become contaminated during shipping and/or may become contaminated with oil and/or coolant during installation.

  Associated Products (6)

  2023 Kia K52023 Kia Sorento2022 Kia K52022 Kia Sorento2021 Kia K52021 Kia Sorento
  Associated Documents

  • DownloadMC-10233316-0001.pdf↗
• March 28, 2023•Document ID: 10233310

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  CS2304C_OWNR

  Date Added:

  April 6, 2023

  Manufacturer:

  KIA

  Summary

  CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.

  Associated Products (2)

  2022 Kia Sorento2021 Kia Sorento
  Associated Documents

  • DownloadMC-10233310-0001.pdf↗
• March 21, 2023•Document ID: 10233314

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  CS2304_TSB

  Date Added:

  April 6, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 20132015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2023MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.

  Associated Products (3)

  2023 Kia Sorento2022 Kia Sorento2021 Kia Sorento
  Associated Documents

  • DownloadMC-10233314-0001.pdf↗
• March 8, 2023•Document ID: 10233315

  Service Bulletin/Repair Instructions
  POWER TRAIN:CLUTCH ASSEMBLY

  Mfr Comm. #:

  TSB_TRA101_CLSD

  Date Added:

  April 6, 2023

  Manufacturer:

  KIA

  Summary

  TSB_TRA101_CLSD: TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA502) - SA502 superseded by SA526, TSB CLOSED.

  Associated Products (5)

  2023 Kia K52022 Kia K52022 Kia Sorento2021 Kia K52021 Kia Sorento
  Associated Documents

  • DownloadMC-10233315-0001.pdf↗
• March 8, 2023•Document ID: 10232939

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  TSB_TRA107

  Date Added:

  April 6, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA526) - This bulletin supersedes SA502. This bulletin provides information to update the software logic of the A/T system on certain 2022-2023MY K5 (DL3a) and Sorento (MQ4a) vehicles equipped with Theta 2.5L T-GDI engine and 8-Speed DCT. The affected vehicles may exhibit an abnormal shifting condition while driving, due to the amount of clutch oil flow consumption immediately after starting. In some cases, the cluster may display a transmission error message and/or MIL ON with DTC P086800 stored.

  Associated Products (4)

  2023 Kia K52023 Kia Sorento2022 Kia K52022 Kia Sorento
  Associated Documents

  • DownloadMC-10232939-0001.pdf↗
• January 4, 2023•Document ID: 10230494

  Service Bulletin/Repair Instructions
  ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SERVICE BRAKES, HYDRAULIC; FORWARD COLLISION AVOIDANCE; PARKING BRAKE

  Mfr Comm. #:

  SC252_TSB_R1

  Date Added:

  February 2, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: HECU INSPECTION /REPLACEMENT (SC252A/B/C) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect and, if necessary, replace the Hydraulic Electronic Control Unit (HECU) on certain K5 (DL3a) and Telluride (ON) and Sorento (MQ4a) vehicles produced on the dates shown in Table below. The HECU in the subject vehicles may have been produced with a condition that can result in an internal brake fluid leak. If an internal brake fluid leak occurs, the Electronic Parking Brake (EPB) light, Anti-Lock Brake System (ABS) light, Electronic Stability Control (ESC) light, Auto-Hold light and/or Forward Collision-Avoidance Assist (FCA) light may illuminate, or a Smart Cruise Control (SCC) warning message may appear on the instrument cluster. If this occurs, EPB, ESC and Auto-Hold functions may be disabled

  Associated Products (4)

  2023 Kia K52022 Kia K52022 Kia Sorento2022 Kia Telluride
  Associated Documents

  • DownloadMC-10230494-0001.pdf↗
• December 16, 2022•Document ID: 10227840

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE; SERVICE BRAKES, HYDRAULIC; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); PARKING BRAKE

  Mfr Comm. #:

  SC252_TSB

  Date Added:

  December 20, 2022

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: HECU INSPECTION /REPLACEMENT (SC252A/B/C) - This bulletin provides information to inspect and, if necessary, replace the Hydraulic Electronic Control Unit (HECU) on certain K5 (DL3a) and Telluride (ON) and Sorento (MQ4a) vehicles produced on the dates shown in Table below. The HECU in the subject vehicles may have been produced with a condition that can result in an internal brake fluid leak. If an internal brake fluid leak occurs, the Electronic Parking Brake (EPB) light, Anti-Lock Brake System (ABS) light, Electronic Stability Control (ESC) light, Auto-Hold light and/or Forward Collision-Avoidance Assist (FCA) light may illuminate, or a Smart Cruise Control (SCC) warning message may appear on the instrument cluster. If this occurs, EPB, ESC and Auto-Hold functions may be disabled

  Associated Products (4)

  2023 Kia K52022 Kia K52022 Kia Sorento2022 Kia Telluride
  Associated Documents

  • DownloadMC-10227840-0001.pdf↗
• December 13, 2022•Document ID: 10227845

  Service Bulletin/Repair Instructions
  ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); PARKING BRAKE; FORWARD COLLISION AVOIDANCE; ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  SC252_OWNR_MQ4

  Date Added:

  December 20, 2022

  Manufacturer:

  KIA

  Summary

  VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia America, Inc. is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the Hydraulic Electronic Control Unit ("HECU") in certain 2022 MY Sorento vehicles.

  Associated Products (1)

  2022 Kia Sorento
  Associated Documents

  • DownloadMC-10227845-0001.pdf↗
• December 8, 2022•Document ID: 10227843

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SERVICE BRAKES, HYDRAULIC; PARKING BRAKE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SC252_QA

  Date Added:

  December 20, 2022

  Manufacturer:

  KIA

  Summary

  VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign (SC252).

  Associated Products (4)

  2023 Kia K52022 Kia K52022 Kia Sorento2022 Kia Telluride
  Associated Documents

  • DownloadMC-10227843-0001.pdf↗
• December 8, 2022•Document ID: 10227842

  Service Bulletin/Repair Instructions
  PARKING BRAKE; ELECTRICAL SYSTEM; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SERVICE BRAKES, HYDRAULIC; FORWARD COLLISION AVOIDANCE

  Mfr Comm. #:

  SC252_DPSM

  Date Added:

  December 20, 2022

  Manufacturer:

  KIA

  Summary

  VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia America, Inc. is conducting a Voluntary Service Campaign on the following vehicles: Certain 2022 MY Sorento vehicles manufactured from December 8, 2021 through May 23, 2022. Certain 2022 MY Telluride vehicles manufactured from November 29, 2021 through September 1, 2022. Certain 2022-2023 MY K5 vehicles manufactured from December 7, 2021 through September 12, 2022. The Hydraulic Electronic Control Unit (HECU) controls the vehicle's Electronic Parking Brake (EPB), Electronic Stability Control System (ESC), and Auto-Hold features, among other related functions. The HECU in these vehicles may have been produced by the supplier with a condition that can result in an internal brake fluid leak. If an internal brake fluid leak occurs, the vehicle's EPB light, ABS light, ESC light, Auto-Hold light, and/or Forward Collision Avoidance Assist light may illuminate, or a Smart Cruise Control (SCC) warning message may appear on the instrument cluster. If this occurs, EPB, ESC, and Auto Hold functions may be disabled.

  Associated Products (4)

  2023 Kia K52022 Kia K52022 Kia Sorento2022 Kia Telluride
  Associated Documents

  • DownloadMC-10227842-0001.pdf↗