Kia Rio Complaints (2015)

52 consumer complaints on file.

#11513667March 24, 2023
ENGINE
The contact owns a 2015 Kia Rio. The contact stated while driving 55 MPH, the vehicle started jerking and the contact smelled an oil burning odor coming from the vehicle. The vehicle lost motive power with the check engine warning light illuminated. The contact pulled over and the vehicle was towed to an independent mechanic to be diagnosed. The mechanic stated that the engine was misfiring, and that the engine needed to be replaced. The contact was referred to the dealer for assistance. The vehicle was towed to the dealer and the dealer confirmed the misfire and stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 139,287.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476765July 31, 2022
ENGINE
Burning excessive oil, rod bearing noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455141March 4, 2022
STEERING
When the accessory power (not ignition) is left on for more than 5 minutes and I go to start the car WITHOUT returning the key to the off position first, the power steering WILL fail and will cease to operate. I have to turn the car off completely and then restart it to get the power steering to operate again. I am used to it now but someone that is not used to it, they will be surprised if they pull out straight and go to turn with no assistance. The power steering warning light will stay illuminated during the failure but is hard to notice as it comes on momentarily (like an oil light) when the ignition is tuned on and the engine is started. The warning light is small and just blends in with the dash. My car is available for inspection at any time. Yes, others are at risk. I CAN reproduce the problem at any time. Reported to Kia dealer but they could care less. First occurred a few months after the car was bought new and happens multiple times weekly to present date. The car now has 68,000 miles on the odometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438819October 31, 2021
ENGINE
After two weeks of buying the car from a dealer, I was driving and I heard a noise in the engine, when I checked it had almost no motor oil. I have changed the oil and filter, but it consumes 2 quarts every 2 weeks (less than 1,000 miles). This has been happening since April 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419335June 2, 2021
ENGINE
Last night, my car ran exactly as usual. No warning lights on the dash. No strange sounds. This morning when I started the car, there was a weird ticking sound coming from the engine. I decided to take the car into the shop. About a mile from home, it began to have trouble with acceleration and would randomly stall for a fraction of a second before catching again. The ticking sound became unbearable just as the check engine light and oil level lights turned on, so I pulled over and called a tow truck. After inspection at the auto shop, my beloved car was diagnosed with premature engine failure. The mechanic explained that this engine consumed oil rather than just using it to lubricate the moving parts, meaning that even religious oil changes are not enough. Had I continued driving instead of calling a tow, my car likely would have caught fire! Now I have no car (well a car but no engine) and because I am the second owner, the warranty doesn't apply to me. I have been a loyal Kia and Hyundai owner despite bad publicity over the years because I saw major improvements and innovative growth in the company. Kia tells me that because there is no active recall on the engine and I don't qualify for the warranty, there's nothing they can do. Please note they are actively involved in a lawsuit with the goal of recalling the 1.6L Gamma engines in Kia Rio 2015 for this very reason! There are a small percentage of defective engines that pose a fire risk in these cars. Raising awareness by contacting the company directly and reporting to NHTSA is the only way that Kia/Hyundai might do something about it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286869December 4, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 KIA RIO. WHILE DRIVING 60-65 MPH ON THE FREEWAY, THE VEHICLE STARTED TO JERK AND A LOUD GRINDING NOISE WAS HEARD WITHOUT WARNING. THE CONTACT MANAGED TO EXIT THE FREEWAY ONTO A RESIDENTIAL STREET WHERE THE CONTACT NOTICED SMOKE UNDER THE HOOD. SUDDENLY, THERE WAS A LOUD EXPLOSION UNDER THE HOOD AND THE CONTACT'S HEAD IMPACTED THE STEERING WHEEL. THE VEHICLE BECAME ENGULFED WITH BLACK SMOKE. THE CONTACT SUSTAINED A BUSTED LIP, BRUISED EYE, A WHIPLASH, AND A CONCUSSION. MEDICAL ATTENTION WAS NOT RECEIVE AS OF YET. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED BY AN INDEPENDENT MECHANIC TO A LOT. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11281705November 22, 2019
ENGINE
I WAS DRIVING TO WORK, HAND HEARD A POP UNDER MY HOOD. MY ENGINE AND BATTERY INDICATOR LIGHTS STARTED FLASHING AND I LOST ALL POWER. AFTER POLLING OVER AND TURNING MY CAR OFF, I NOTICED A TONE OF SMOKE COMING FROM UNDER THE HOOD. I POPPED THE HOOD LATCH AND PEAKED UNDER WITH OUT OPENING THE HOOD AFTER SEEING LIGHT. I NOTICED THE FLAMES AND GRABBED MY PHONE TO CALL 911. SOON AFTER THE CAR WAS ENGULFED INFLAMES AND 3 BANGS WHERE HEARD. BOTH TIRES AND I'M GUESSING THE FUEL LINE ERUPTED. THE FRONT HALF OF MY CAR WAS NOW ABLAZE STARTING TO REACH THE INTERIOR STARTED TO BURN BEFORE THE FIRE DEPARTMENT COULD PUT THE FIRE OUT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11267756October 10, 2019
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2015 KIA RIO. WHILE DRIVING 40 MPH AND APPROACHING ANOTHER VEHICLE'S BLIND SPOT, THE CONTACT PRESSED THE HORN, BUT IT FAILED TO FUNCTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CARWORLD (LOCATED AT 11916 PRAIRIE AVE, HAWTHORNE, CA 90250, (833) 219-9951), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,241.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243103August 11, 2019
VEHICLE SPEED CONTROL
'TAMARA RECALL' MY CAR DRIVE GEAR HAS TWICE SLIPPED INTO 'SHIFT GEAR... 1ST, 2ND, ALONG WITH A NOTICEABLE LOU DAY SOUND: USUALLY I PUT CAR IN DRIVE OR REVERSAL, THEN DRIVE. I DIDN'T KNOW WHAT WAS GOING ON; THEN 2ND TIME I NOTICE NEAR SPEED, IT SHOWED NUMBERS INSTEAD OF D FOR DRIVE. VECHILE WAS IN MOTION, I PULLED INTO A RESTAURANT PARKING LOT. CUT CAR OFF AND STARTED CAR UP AGAIN. ALL WAS GOOD. 1ST TIME I DROVE TO GOT HOME DIDN'T KNOW WHAT WAS GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245734August 6, 2019
UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE
ON MAY 4, 2019, AT AROUND 2:15 PM I WAS DRVING AROUND 15 MILES/HR FOR 1 MILE & I STOPPED AROUND 230TH AVENUE SW & HIGHWAY 99 IN SEATTLE. I STOPPED BECAUSE I HEARD SOME ENGINE NOISES. I OPENED THE HOOD AND SOON AFTER SAW FLAMES UNDER THE ENGINE. THE FLAMES GREW BIGGER AND THE WHOLE ENGINE CAUGHT FIRE. I CALLED 911 AND THE POLICE AND THE FIRE DEPARTMENT PUT OUT THE FIRE. BY 2:45, THE FIRE WAS EXTINGUISED. THE COMPLETE FRONT OF THE CAR WAS BURNT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11230487July 9, 2019
STRUCTURE:BODY, WHEELS, UNKNOWN OR OTHER
TAKARA RECALL I WAS HIT ON THE DRIVER'S SIDE OF MY CAR BY A SEMI DOING APPROXIMATELY 58 MPH IN DOING SO MY CAR WENT INTO A SPIN AND THE BACK OF MY CAR HIT A CONCRETE BRIDGE, ON A 2 LANE INTERSTATE. MY AIR BAGS DID NOT DEPLOY!
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11221745June 21, 2019
ENGINE
I SENT IN A COMPLAINT ABOUT MY VEHICLE .I WROTE THE WRONG PROBLEM RIGHT PROBLEM IS CATALYTIC CONVERTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221481June 20, 2019
ENGINE
MY ENGINE CAUGHT ON FIRE AS I WAS DRIVING THE CAR. THERE WAS A KNOCK SENSOR ERROR DISCOVERED A COUPLE HOURS BEFORE, BUT NOTHING WAS INDICATING THAT THERE WAS IMMINENT CRITICAL DANGER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11220187June 14, 2019
ENGINE
DRIVING APPROXIMATELY 40 MPH, CAR HESITATES TO ACCELERATE. CHECK ENGINE LIGHT CAME ON. HAD CAR CHECKED, DIAGNOSTIC SAYS CATALYTIC CONVERTER IS NOT OPERATING PROPERLY. I HAD THIS PART REPLACED LESS THAN 4 MONTHS AGO! NOW THE SAME PROBLEM IS OCCURRING AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218045June 5, 2019
ENGINE
WHEN I FRIST GOT MY CAR THE ENGINE LIGHT CAME ON. DEAN MCCRARY FIXED IT. NOW THE LIGHT COMES BACK ON AND OFF. MAY CAR DRIVE SLOW SOMETIME. I HAD IT CHECKED THEY SAID IT WAS CAVALIER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208183May 17, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
STOPPED CAR, PUT IN PARK, TURNED ENGINE OFF, OPENED DOO, STARTED TO GET OUT, CAR BEGAN TO ROLL, ONE LEG OUT OF CAR, ONEED IN, FELL UNDER CAR, REAR WHEEL RAN OVER MY LEGS.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11184532March 6, 2019
ENGINE
WHILE DRIVING THE VEHICLE AND ACCELERATING THE VEHICLE STALLS OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183368March 1, 2019
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
VEHICLE WAS IN MOTION TURNING RIGHT DECELERATING AS I TURNED. ONCE I TURNED, ACCELERATION PEDAL WAS DISENGAGED AND NO ACCELERATION WAS HAPPENING. BRAKING SYSTEM WAS COMPLETELY LOCKED UP AND COULD NOT PRESS THE BRAKES. WHEN I COASTED TO A STOP, THERE WAS VISIBLE FIRE COMING FROM UNDERNEATH THE ENGINE COMPARTMENT. TEMP GAGE NEVER REGISTERED AS HIGH WHILE DRIVING. WITHIN A MATTER OF A COUPLE MINUTES, THE WHOLE CAR WAS ENGULFED IN FLAMES AS I WAITED FOR THE FIRE DEPARTMENT TO ARRIVE. THEY SAID THERE WAS NO VISIBLE FLUID LEAKING ON THE GROUND AND DID NOT KNOW THE CAUSE OF THE FIRE. CAR WAS MAINTAINED REGULARLY FOR OIL. HAD ISSUES WITH THE CAR OVERHEATING AND TOOK IT TO KIA AND THEY COULD NOT FIND ANYTHING WRONG WITH IT AND RELEASED ME. CAR IS TOTALED NOW.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11183190February 28, 2019
UNKNOWN OR OTHER
I BOUGHT THIS CAR IN 2015 WITH LOW MILEAGE AND THE ECO BUTTON DIDNT WAS USED FOR WHAT THEY EXPLAINED BECAUSE GAS WAS BURNING ALOT FASTER UNTIL I GOT OVER 50,000 MILES. WHEN GOING UP A HILL IT MAKES A WEIRD NOSE LIKE THE MOTOR IS ABOUT TO GO OUT WITH A LOUD RATTLING NOISE AND ITS ABOUT TO MAKE A STOP. WHEN ITS RAINING AND YOU HIT THE BRAKES IT WANT COMPLETELY STOP, YOU HAVE TO HIT YOUR BRAKES TWICE AND YOU FEEL THIS SOUND LIKE A SPRING OR SOMETHING SKIPPING OVE THE FUCTION FOR IT TO MAKE A COMPLETE STOP AND THIS WILL CAUSE A MAJOR ACCIDENT. IT HAS HAPPENED ALOT ON THE HIGHWAY AND INTERSTATE .ONCE U GO OVER 65 MPH THE CAR SHAKES WITH SOUNDS OF SOMETHING LOOSE IN THE STEERING AND OTHER PLACES. THE LOCKS ON THE DOORS AREN'T SAFE DUE TO DOORS CAN BE OPENED EVEN IF YOU LOCK THEM ON THIS STANDARD VEHICLE EX. IF A BIGGER SIZE PERSON OR BASICALLY AN AVERAGE ADULT WITH CERTAIN CLOTHING ON. WAS IN THIS VEHICLE THERE CLOTHING POSSIBLY COULD GET CAUGHT IN THE LATCH EVEN THOUGH ITS LOCKED THE DOOR COULD STILL POP OPEN DUE TO EASY ACSSS OF AN SAFELY LOCKED DOOR..YOU HAVE TO MAKE SURE TO KEEP THE DOORS ON A SAFE LOCK IN THE BACK WITHIN THE HAZARD OF CHILDREN AND WHAT I MEAN IS IF SOMETHING WAS TO HAPPEN HAZARDOUS THE KID WANT BE ABLE TO GET UNLESS SOMEONE OPEN IT FROM THE OUTSIDE IN A PANIC SITUATION BECAUSE THE DOORS UNLOCK BY PULLING THE LATCH WHEN YOU USE THE TURN KEY LOCK FOR KIDS. MAINTENANCE LIGHTS COMES ON FOR NO REASON AND STAY ON IF YOU FIX THE PROBLEM ESPECIALLY THE TIRE PRESSURE LIGHT. THIS BEEN GOING ON EVERY SINCE I WENT OVER 50,000 MILES NOW IM AT 120,000 I TRIED TALKING TO THE COMPANY ABOUT IT BECAUSE THEY WHO I PURCHASED IT FROM TO GIVE BACK BEFORE I ACTUALLY STARTED DRIVEN IT BUT THEY WOULDNT TAKE IT BACK AND NO OTHER DEALERS EITHER BEFORE ALL THE PROBLEMS STARTED. THE CAR WAS SOLD AT MORE THAN WHAT IT WAS WORTH...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170483January 17, 2019
ENGINE
THE ENGINE LIGHT IS CONSTANTLY ON BUT WHEN HOOKED TO THE MACHINE, THERE ARE NO ERROR MESSAGES. SOME DAYS IT'S ON, SOME DAYS IT'S NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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