Kia Optima Complaints (2019)

213 consumer complaints on file.

#11529066June 27, 2023
ENGINE
The contact owns a 2019 Kia Optima. The contact stated that the vehicle failed to start. The contact's husband replaced the battery; however, the failure recurred. The vehicle was towed to the dealer, where the starter was replaced. The dealer informed the contact that the vehicle needed an oil change; however, the contact stated that the vehicle had recently had an oil change performed. The contact stated that while driving from the dealer, the check engine warning light illuminated. The contact pulled over to an auto parts store, where a technician inspected the engine and confirmed that the engine was consuming an excessive amount of engine oil. The vehicle was taken back to the dealer, and the dealer advised the contact to check the engine oil level after every fill up. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528746June 25, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
Car stopped suddenly and now the car doesn’t start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526577June 12, 2023
ENGINE
Good Afternoon, I have a recall on my 2019 Kia Engine but since I’m over my mileage Kia does not want to help with it but i read that there is a lifetime warranty on the cars with this type of engine I got a disgusted test done and they are still not wanting to fix the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525486June 5, 2023
FORWARD COLLISION AVOIDANCE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2019 Kia Optima. The contact stated that while her son was driving at an undisclosed speed, the Forward Collision Avoidance system inadvertently activated, prompting the vehicle to inadvertently stop. The contact stated that there was no other vehicles or objects nearby during the failure. The vehicle was taken to the dealer, who advised the contact that an unknown obstruction on the Forward Collision Avoidance sensor had possibly caused the inadvertent activation. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524576May 31, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
Forward collision warning failed to assist resulting in a collision that is considered a total loss.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11523084May 21, 2023
SERVICE BRAKES
Was driving try pressing on the brakes. Car would not stop brakes will sink all the way down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522765May 18, 2023
STRUCTURE:BODY
Paint peeling on my 2019 Kia Optima Snow White Pearl paint code. Started from the back of trunk and continues to travel through out the body, peeling started at 84,000 miles with small bubbles and continued to its now 86,000 miles. The paint issues have been known and talked about in Kia forums as well as Hyundai. Hyundai has been proactive on addressing the issues but when I called to submit a complaint with Kia, I was asked to get 3 quotes for repaint on effected areas and submit photos, after all of this I was given 2 month run around only to be told I was out of warranty. I believe this is a serious defect and should be investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519777May 1, 2023
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
On my vehicle Kia, Optima, 2019 vehicle the latch on the hood broke for the second time. The first time took it to the Kia, place where I purchase the vehicle. Jim Shorkey in Irwin Pa. They could not open the hood. I needed oil in my car. I don't know where the oil is going! Took to my mechanic he had to go under the car to release the latch. This is the second time. I keep paying, this is not fair!!!!!! The warning light for oil!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517679April 18, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
As i attempted to start my vehicle, it continuously made a clicking noise until i finally hit the gas and made it crank up. About halfway through my work commute, the forward collision warning came on with no visible forward threat on the road. All of a sudden the car slammed on its brakes without me even touching the break and continued to do so anytime I put my foot on the gas above 50mph. I tried to turn it off when I parked the car but it still acted like there was something in front of my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515444April 4, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
On October 11,2022 I was involved in a vehicle collision that resulted in damages to the front of my vehicle and the rear of another. My two children and I suffered injuries that we were not able to recover fully from. The driver of the other vehicle was uninsured and has not been accessible!
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11513350March 23, 2023
AIR BAGS
The contact owned a 2019 Kia Optima. The contact stated that while driving approximately 25-30 mph approaching an intersection, an unknown pickup T -boned the vehicle on the driver-side quarter panel. While depressing the brake pedal, the attention level high / collision warning message was displayed. The air bag did not deploy. The contact sustained injuries to her back and shoulder and she had several bruises. The contact was seen at the hospital where medical treatment was received. A police report was filed. There was no reported fire. The vehicle was towed to the contact's residence and than to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The insurance company deemed the vehicle a total loss. The manufacturer was contacted. The failure mileage was approximately 93,228.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11513517March 23, 2023
ENGINE
My 2019 Kia Optim is starting to consume oil every 15 miles this is a problem that Kia have with thousands of 2019, 2020 and 2021 they have bad engines in them and Kia knows about the problem and refusing to do anything with the custom, you all need to make them have a recall and fix the problem with all those engines some vehicles only have 20,000 miles on them and have the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513033March 21, 2023
ENGINE
Engine failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511599March 13, 2023
FORWARD COLLISION AVOIDANCE
The contact owns a 2019 Kia Optima. The contact stated upon starting the vehicle, the Forward Collision Avoidance warning light was illuminated. The vehicle was taken to an independent mechanic, who could not duplicate the failure. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 19V539000 (Forward Collision Avoidance) since the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506413February 9, 2023
ENGINE
Engine Oil light come on / Low on Engine Oil
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505790February 6, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
To begin, there was a recall on the forward avoidance collision system. The fix was to have the system reset at the dealership. Almost like a system update. I had that done after multiple lights appeared on my dash. 5 months later, the lights would illuminate again periodically, but turn off after a few minutes of driving. Two months ago, the lights came on when I was traveling on our highway at about 45 MPH. There was no cars in front of me, nor any objects. The automatic brake applied itself as I was turning off of this major highway. I hit the gas to try to turn off of the highway after the brake was applied, and my car wouldn’t accelerate. Since then, the light has stayed on every time I turn my car on, and for the remainder of the time I’m driving it. The brake has also self engaged itself twice since then. It’s a huge safety risk as someone could hit me from behind. The system update obviously didn’t fix the issues. The Kia dealership in my area, Tameron Kia, said that there was nothing they could do for me since they did the computer update. She was certain that it was a different issue, but it isn’t. My car has 60,000 miles on it and have been dealing with this specific issue since 3 months after I purchased the car. It’s not safe for my children and I, and something has got to be done about the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503896January 26, 2023
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ABS light came on for no apparent reason and took car to Kia dealership and was told it needs ABS Issue: “Your car is going to need an ABS Actuator, this controls how the ABS modulates the brakes when under dangerous braking conditions so that your brakes don't lock up..$2676.56 just for that repair if you'd like us to replace it” and I searched online and do see that some 2019 Kia models had a recall for this very issue, but my VIN is not showing up as affected. The lights came on about 6 mos ago, cleared and then came back on again. Car is at Moritz KIa in FW, TX right now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502988January 21, 2023
EXTERIOR LIGHTING
The AFLS forces the low beam headlights too low when passengers are in the back seat (see attachment for full details)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493159November 11, 2022
ELECTRICAL SYSTEM, ENGINE
This car was equipped with the theta ll engine and I believe that’s what caused it because it was an electrical smoldering. The car has been signed over to the insurance company, it was totaled. If this had happened 30 minutes sooner, I would have been burned. Me and my daughter had luckily just got out of the car. No the problem has not been confirmed by a dealer. It has not been inspected by the manufacturer, but has been inspected by police and insurance. There was not any warning lamps or messages prior to the incident.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11488374October 7, 2022
UNKNOWN OR OTHER
The paint on the roof of the 2019 Kia Optima is peeling back. Also, have paint that has let go around the hood. I inquired at the dealer at around 40,000 miles. The employee said that the paint was only warranted through the first 36,000 miles. I drive a lot of miles to work, and this was within the first year I purchased the vehicle. The employee said that the pearl white color was the one color that they saw the most complaints with the paint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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