Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#10995502June 16, 2017
EXTERIOR LIGHTING
THE PASSENGER SIDE HEADLAMP HAS DIED. TO MAKE THIS REPAIR YOU NEED TO REMOVE THE RADIATOR EXPANSION TANK, A SMALL SCREW HOLDING THE REAR OF THE LIGHT COVER IN PLACE AND THEN THE ENTIRE LAMP ASSEMBLY BY RELEASING TWO SCREWS ON TOP AND CLIPS BETWEEN HE BODY AND THE LAMP ASSEMBLY FROM UNDERNEATH THE CAR. YOU NEED CAR RAMPS TO DO THIS APPARENTLY. THIS IS OUTRAGEOUS. THIS IS SOMETHING THAT CAN NOT BE DONE IN AN EMERGENCY. I CALLED MY DEALER AND THE LABOR IS ABOUT 45 MINUTES - TO CHANGE A LIGHT BULB! THIS IS FINANCIALLY IRRESPONSIBLE OF KIA TO DESIGN THE CAR SO POORLY. IT IS A REAL SAFETY ISSUE IF YOU WERE DRIVING OVERNIGHT AND COULD NOT REPLACE THE BULB. HAVING TO MAKE A SERVICE APPOINTMENT TO CHANGE A LIGHTBULB IS A COMPLETELY UNNECESSARY AND RIDICULOUS SITUATION. IF THE WEATHER WERE INCLEMENT AND YOU CANNOT CHANGE THE BULB YOU ARE IN A REAL PREDICAMENT. THE NTSB SHOULD HAVE A POLICY THAT HEADLAMP REPLACEMENT ACCESS SHOULD BE IN A LOCATION THAT A 7TH GRADER COULD REASONABLE BE EXPECTED TO CHANGE THE BULB WITHOUT HAVING TO REMOVE SIGNIFICANT CAR COMPONENTS. SOMEONE COULD INCUR A BURN MOVING THE EXPANSION TANK IF THE CAR WERE NOT COOLED DOWN ENOUGH. THE ENTIRE PROCESS IS BEYOND COMPREHENSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994504June 12, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 40 MPH, A LOUD NOISE WAS HEARD AND THE ENGINE STALLED. THE OIL AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO THE LOCAL DEALER (WESTON KIA LOCATED AT 22309 SE STARK ST, GRESHAM, OR 97030; (503) 676-2100) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THERE WAS NO PROCEDURE OR ETA OF WHEN THE VEHICLE COULD BE REPAIRED. THE VEHICLE WAS STILL WITH THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-333-4542 AND STATED THAT THE VEHICLE SHOULD BE REPAIRED. THE FAILURE MILEAGE WAS 82,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994523June 12, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING, LOST POWER COMPLETELY, AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. ON ANOTHER OCCASION, THE ENGINE EXPLODED IN THE VEHICLE. THE CONTACT STATED THAT THERE WAS A LOUD POPPING NOISE AND SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES OVER THE PAST THREE MONTHS. KIA IN ALHAMBRA, CALIFORNIA REPLACED THE ENGINE TWO TIMES PRIOR TO THE FAILURE, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10992811June 2, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 10 MPH, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE KIA DEALER (FRED ANDERSON KIA OF RALEIGH; 9209 GLENWOOD AVE, RALEIGH, NC 27617; (919) 785-4500) WHERE IT WAS DIAGNOSED THAT THE BATTERY, THE FUEL KIT, AND THE FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER KIA DEALER (CHRIS LEITH PRE-OWNED SUPERSTORE; 11000 CAPITAL BLVD, WAKE FOREST, NC 27587; (888) 482-1325) WHERE IT WAS DIAGNOSED THAT THE CONTROL VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS STILL WITH THE KIA DEALER. THE MANUFACTURER WAS CONTACTED AT 800-333-4542 AND STATED THAT THEY WOULD GET BACK WITHIN 2 OR 3 BUSINESS DAYS. THE CONTACT STATED THAT THE MANUFACTURER DID NOT CALL BACK. THE CONTACT ALSO STATED THAT THEY WERE NOT WILLING TO PROVIDE A LOANER VEHICLE. CASE NUMBER: 12360215 WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992871June 2, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT ALL FOUR WHEELS AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO KIA OF CLOVIS CALIFORNIA, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT FURTHER TESTING WAS NEEDED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991321May 24, 2017
ENGINE
ENGINE SEIZED ON INTERSTATE AT 70MPH. I HAVE ONLY 70,000 MILES ON THE ENGINE AND KIA DENIED MY WARRANTY EVEN THOUGH I HAVE 30,000 MILES REMAINING ON THE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991102May 23, 2017
UNKNOWN OR OTHER
KIA ENGINE RECALL - ON APRIL 2, 2017 MY CAR STALLED. THE VEHICLE WAS IN MOTION ON A SURFACE STREET (CHASTAIN RD) AND TO BE TOWED (USAA ROADSIDE) TO A LOCAL REPAIR SHOP (PEPBOYS). THE MECHANIC STATED THAT ENGINE WAS GONE. I HAD JUST HAD THE CAR AT THE DEALERSHIP (COBB COUNTY KIA, KENNESAW, GA) 2 DAYS PRIOR FOR ROUTINE OIL CHANGE AND A VEHICLE CHECK. I REPORTED THE PROBLEM TO THE DEALERSHIP (COBB COUNTY KIA) WHO HAD THE VEHICLE TOWED (MARIETTA TOWING) TO THEM AT THEIR EXPENSE AND CITED THE DIAGNOSIS (ENGINE FAILURE). THE MAINTENANCE SUPERVISOR, HEAD MECHANIC AND I VIEWED THE ENGINE TOGETHER THEY BOTH REPORTED THAT THERE WAS NO SLUDGE IN THE ENGINE AND IT WAS WELL MAINTAINED. THERE HAS BEEN A RECALL ISSUE BE THERE IS NO GUIDANCE ON THE REPAIR AS OF YET. JOSEPH, THE MAINTENANCE SUPERVISOR HAD A TROUBLE TICKET SUBMITTED ON MY VEHICLE BUT MY VIN IS STILL NOT REFERENCED ON THIS SITE. THE DEALERSHIP HAS HAD MY CAR FOR OVER A MONTH AND HALF WITHOUT ANY REPAIR GUIDANCE FROM KIA MOTOR CORP. ALL WHILE KNOWING OF THE ENGINE ISSUES. PLEASE HELP ME. I NEED MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991120May 23, 2017
ENGINE
MY 2013 KIA OPTIMA HAS AN ENGINE SPUTTER THAT HAS BEEN HAPPENING FOR A WHILE NOW. IT IS INTERMITTENT AND COMES AND GOES. WHEN I TALKED TO A SERVICE PERSON ABOUT IT AT MY LOCAL DEALERSHIP, HE SAID THAT IT IS POSSIBLE THAT DEBRIS IN CAN GET LOOSE AND CAUSE FUEL INJECTORS TO CLOG. MY PARTICULAR KIA OPTIMA IS NOT SHOWING THAT IT IS INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985144May 12, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 77 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE FOLLOWED BY FLAMES. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10984614May 10, 2017
ENGINE
TURBO CHARGER MALFUNCTION. MECHANIC STATED THAT THE ISSUE SHOULD HAVE BEEN COVERED UNDER WARRANTY AS THERE WAS NO OTHER INDICATORS AS WHY IT FAILED. IT RESULTED IN LOOSE BOLTS, THE COMPLETE TURBO CHARGER NEEDING TO BE REPLACED, AND ALL NEW HOSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984550May 9, 2017
ENGINE
THE ENGINE POWERED OFF AUTOMATICALLY AFTER THATT, DUTCH BOAR BECOMES TO LIGHTNING ALL THE ICONS, SO IT STILL NEVER POWER IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984579May 9, 2017
POWER TRAIN
TRANSMISSION SHIFTS UP AND DOWN VERY OFTEN UNDER 35 MPH DURING CITY DRIVING. HARD SHIFTING UP AND DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983742May 5, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT WAS UNINJURED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,585.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10981535May 1, 2017
VEHICLE SPEED CONTROL
MY VEHICLE LAUNCHED INTO THE SIDE OF A BUILDING AS I WAS TURNING INTO A PARKING SPACE. THE VEHICLE CONTINUES TO LAUNCH FORWARD WHILE IN MOTION AND WHEN PULLING INTO A PARKING SPACE WHEN IN MOTION AND PULLING AROUND A CAR OR POT HOLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10981744May 1, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A MECHANIC WHO DIAGNOSED THAT THE MOTOR SEIZED, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981190April 28, 2017
ELECTRICAL SYSTEM, ENGINE
UPON STARTING THE VEHICLE (THANKFULLY PARKED IN MY DRIVEWAY), VEHICLE WAS IN EV MODE, WITH JUST CHECK ENGINE LIGHT ON. AFTER ENTERING GAS MODE BATTERY AND MAINTENANCE LIGHT APPEARED IN ADDITION TO CHECK ENGINE LIGHT. THE GREEN "READY" LIGHT ON THE SPEEDOMETER BEGAN FLASHING AND A WARNING MESSAGE STATING "HYBRD SYSTEM WARNING: SAFELY STOP AND DO NOT DRIVE" APPEARED ON THE TRIP SCREEN IN THE MIDDLE OF THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980432April 25, 2017
ENGINE
I HAVE A 2013 KIA OPTIMA, WHILE I WAS DRIVING MY ENGINE SEIZE, I COULD HAVE GOTTEN INTO A MAJOR CAR ACCIDENT. MY CAR STOPPED ON ME IN THE MIDDLE OF TRAFFIC I AM PURSUING A CLASS ACTION LAWSUIT AGAINST KIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980135April 24, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SUNROOF IS NOT CLOSING PROPERLY; KIA IS UNWILLING TO FIX IT UNDER THEIR WARRANTY. FOG LIGHT SWITCH BROKE AND THEY WILL ALSO NOT FIX IT UNDER THEIR 60K WARRANTY. BOTH OF THESE ITEMS OCCURRED BEFORE THE DATE SELECTED; THIS WAS THE DATE THAT KIA NOTIFIED ME OF THEIR DECISION. ALSO, THE MILEAGE AT WHICH THESE OCCURRED WAS BEFORE 60K AND JUST AFTER 60K WERE ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979991April 23, 2017
UNKNOWN OR OTHER
IN JUNE 2014MY DATE BELOW OF CRASH ON THE DAY IS APPROXIMATELY , I WAS DRIVING MY BRAND NEW 2013 KIA OPTIMA, I WAS ON MY WAY TO WORK AND MY ENGINE STALLED AND LOST COMPLETE POWER LOCKING UP EVERY CONTROL IN THE CAR. IT HAPPENED ON A MAJOR HIGHWAY IN JACKSONVILLE, NC AND LEFT ME STRANDED I WAS HIT IN MY REAR END BY 2 CARS CAUSING A 3 CAR CRASH. AT THE TIME KIA WOULD TAKE NO RESPONSIBILITY. NOW IN 2016 THAT THERE IS A DEFECT IN THE ENGINE CAUSING STALLING AND LOSING POWER OF THE ENGINE AND CONTROL OF THE CAR. IN TOP OF THIS RECALL I JUST FOUND OUT THEY KNOWINGLY SOLD THIESE CARS WHILE KNOWING IT HAD THIS DEFECT WHICH COULD CAUSE A CRASH OR CASTROPHIC PROBLEMS. WHICH IN MY CASE IT DID CAUSE A A 3 CAR CRASH.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10979589April 20, 2017
UNKNOWN OR OTHER
I HAD MY PASSENGER REARVIEW MIRROR BROKEN HANGING BY THE WIRES. THEY REPLACED IN DEALER AFTER I INSISTED ON A REPLACEMENT. BEFORE THEY REPLACED, I HAD THE SAME PROBLEM WITH THE DRIVERS REAR VIEW MIRROR. LOOKS LIKE THEY ARE TOO FRAGIL. WHAT SHOULD I DO WITH IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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