Kia Optima Complaints (2011)

628 consumer complaints on file.

#11439426November 4, 2021
UNKNOWN OR OTHER
2011 Kia Optima caught on fire while driving. Car started smoking which was the only indication something was wrong then all the dashboard lights came on and brakes no longer worked. About half a block later I put the car in park and it slowed down enough for my 3 kids to jump out although the car was still moving. I was able to exit a few seconds later when it came to a full stop. Within minutes it had flames coming from under the hood that continued until the fire department was able to put it out. They said something electrical had caused the fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11433633September 20, 2021
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2011 Kia Optima. The contact stated that the headlights would dimly illuminate while in operation without warning. The contact took the vehicle to a dealer where he was informed that his vehicle had been placed under warranty for the headlights; however, the warranty had expired. The contact had the vehicle inspected and was informed that the film inside the headlamp had melted and that the headlamps needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433216September 16, 2021
ENGINE
I pulled out from a parking lot into traffic and not less then 5 seconds later the car sputtered once and then completely shut off in the middle of traffic. I was able to coast into the bike lane but was in fear that I would be rear-ended and possibly might incur injuries or harm would be caused to others due to the the manner in which I had not control or could prevent an accident occurring. The vehicle was towed to a mechanic and was diagnosed on with Engine Failure/Engine Lock Code P1326 w/ Internal Kia Code SC147. The vehicle will not move. There were no warning lamps, messages or other symptoms that would indicate engine failure and risk of a possible accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432355September 9, 2021
AIR BAGS
The safety of myself and other are put at risk being that my airbag light is on which means it is defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429914August 20, 2021
UNKNOWN OR OTHER
My kia optima got on fire while I was driving it
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11428802August 12, 2021
ENGINE
The contact owns a 2011 Kia Optima. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and had seized. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428810August 12, 2021
ELECTRICAL SYSTEM
Went to dealer under warranty because of check charging system (hybrid) 2011 Kia Optima They said they did an update It did not help it has been constantly doing the same thing I loose power I have to pull over and start the engine The check engine light stays on This is dangerous because I am driving down the street and it goes into the safe mode I have no power I need help Kia said they will not do anything the dealer is an idiot told me I needed a transmission Please help me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428066August 6, 2021
FUEL/PROPULSION SYSTEM
I have been getting a whiff of gas when I would drive it’s but recently it has been worse and my check engine light has showed up and the code for it says that it could be the fuel filter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427717August 4, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Safety: It appears the vehicle in question has had Engine, Electrical, and Driveability issues within less than 8,000 miles of it being on the road the First record of this vehicle show's one owner, purchased not from a Kia Dealership but a third party. The Carfax history showed there has been a driveability issue an ECM Module has been replaced twice? less than 30,000 miles? It's Believed that the warranty or millage has been used as a reason to deny repair and or Because as the Recall on the engine states it is undetermined as to what is causing a malfunction but it has or will result in fire. This becomes a liability for those who offer works on the vehicle. Something within the vehicle is without warning causing the vehicle to randomly fail while descending from 65-85 miles an hour. There are also sudden jerks that randomly accrue. rendering the car hard to maintain direction. Imagin a first-time driver attempting to handle this on a busy Highway in Texas - The day we acquired the car we took it to KIA to do a full inspection - oil change, etc- The report given was that there are no problems identified but a computer module may need to be changed. We also asked that they give us an appraisal it was at that point they said that the car had a salvage title. Which the seller who sold it us ARELLANO AUTO SALES sail the title was clean. Last year a recall on the engine was issued. the insurance company determined the vehicle a total loss since how the car was branded a lost because it appears Kia refused to Fix the car, While everyone else says they can't recreate the issue for fear of liability. So here are with a car that has an undetermined engine issue that causes other electronics to malfunction. The vehicle has been seen at KIA dealerships according to the carfax. It's been seen. By two other service facilities and all have come up with something that may needed to be service while nothing has fixed the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427800August 4, 2021
ENGINE
On May 28th I was on my way home and out of nowhere my steering wheel locked up and the car died while in motion. A week later we notified Kia about it and they had me tow my car so they could find out what was going on with my vehicle. We waited 12 days to find out was wrong with it and they told us the engine was seized and we had just found out that they had a recall for seized engines. After finding that out we tried to get the vehicle fixed through them and they told us that they could not fix it because it doesn’t no longer have an warranty and that they sent out an report about the recall on my car. We never received any information about a recall and we bought the vehicle March 2020. We have been making phone calls to Kia and they denied to fixing my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422734June 29, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2011 Kia Optima. The contact stated that upon entering an interstate highway at 65 MPH, the vehicle ceased with the battery and oil warning lights illuminated on the instrument panel. As the vehicle shut-off, the contact was able to coast the vehicle to the shoulder of the highway. After the vehicle failed to start up after multiple attempts, the contact had the vehicle towed to an independent mechanic where the vehicle was diagnosed with engine failure. The manufacturer was notified of the failure and the contact was informed that the recall for the failure had expired and referred her to a Kia dealer for inspection. Upon investigation, the contact linked her failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The vehicle remained in possession of the independent mechanic unrepaired. The failure mileage was 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422703June 28, 2021
ENGINE, UNKNOWN OR OTHER
Driving down Highway car shut off won’t start back up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420908June 14, 2021
STEERING:COLUMN
The contact owns a 2011 Kia Optima. The contact stated that the steering wheel failed. The contact took the vehicle to an independent mechanic who replaced the steering column however, the repair failed to correct the failure. The contact stated that extra effort was needed while attempting to turn the steering wheel. The traction control warning light illuminated whenever the failure occurred. The vehicle was taken back to the mechanic for inspection. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419079May 31, 2021
FUEL SYSTEM, GASOLINE
Unknown. I just checkes the VIN # on this vehicle because I just bought it and saw that it has 4 recalls. But recently I have been smelling gasoline when I drive it long distances and sometimes when I am in town. It gets bad, even my kids complain about the smell. Im not sure if there is a problem but if so I would like for it to be corrected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414987May 3, 2021
ENGINE
ON JANUARY 4TH 2021 MY CAR STOPPED WHILE I WAS DRIVING. I HAD IT TOWED TO THE AUTO REPAIR IN MY CITY AND THEY INFORMED ME MY ENGINE HAD A RECALL ON IT. THE AUTO SHOP THEN INFORMS ME THEY DON'T WORK ON ENGINES SEND IT TO A KIA DEALERSHIP SHIP I DID THAT. NOW THE KIA DEALERSHIP TELLS ME THERE WAS NO RECALL DIDN'T EXPLAIN MUCH SAY YOU JUST NEEDED AN BATTERY AND THE FRONT O2 SEN-OR REPLACED I PAID THE $450 THE CAR WAS UP AND RUNNING I DIDN'T THINK NOTHING ELSE WOULD GO WRONG. MARCH 19 2021 MY CAR STOPS AGAIN WHILE DRIVING GET IT TOWED TO THE REPAIR IN MY CITY THEY SAY I HAVE A BAD ENGINE THAT WAS ALL THE HELP THEY COULD GIVE ME. NOW MAY 3 2021 MY CAR IS CURRENTLY DOWN IT'S NOT IN THE AUTO SHOP AT THE MOMENT BECAUSE THE ONLY THING THE AUTO REPAIR SHOPS WAS SAYING IS THIS WOULD COST ME $4500.IN JANUARY I WAS INFORMED I HAD A RECALL ON MY ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407658April 23, 2021
ENGINE
2011 KIA OPTIMA. CONSUMER WRITES REGARDING ENGINE SAFETY RECALL. *LD THE CONSUMER STATED THERE WERE DISCREPANCIES CONCERNING THE RECALL. THE MANUFACTURER ADVISED THAT THE CONSUMER WOULD BE RESPONSIBLE FOR THE INSPECTION FEE. *JS THE CONSUMER STATED THE OIL LEAK HAD NOT BEEN CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413542April 23, 2021
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING MY CAR ON A HIGHWAY AT TRAFFIC TIME WHEN I NOTICED A SMALL GAS ODOR MY BRAKES GOT REALLY HARD AFTER THAT I PULLED TO THE EMERGENCY LANE AND WHEN I PULL THE HANDLE TO OPEN MY HOOD SMOKE AND FLAMES IMMEDIATELY CAME OUT, THE CAR ITS TRASH NOW POLICE TOOK IT TO IMPOUND BECAUSE OF THE FLUIDS THE CAR WAS LEAKING AND SAFETY ISSUES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11413080April 20, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT PREVIOUSLY RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO BERT OGDEN MISSION KIA (2307 E EXPRESSWAY 83, MISSION, TX 78572) WHERE THEY INSPECTED THE VEHICLE AND FOUND NO FAULT WITH THE ENGINE. THE RECALL CLASSIFICATION WAS THEN REMOVED FROM THE VEHICLE AND THE VEHICLE WAS RETURNED TO THE CONTACT. MONTHS LATER, THE CONTACT STATED THAT AN ABNORMAL KNOCKING SOUND WAS COMING FROM THE ENGINE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE KNOCKING GREW LOUDER, AND THE VEHICLE WOULD STALL UPON ACCELERATION, WITHOUT WARNING. THE CONTACT CALLED THE SAME DEALER AND WAS INFORMED THAT THEY WERE UNABLE TO ASSIST HIM SINCE THE RECALL WAS ALREADY SERVICED ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406166April 3, 2021
EXTERIOR LIGHTING, VISIBILITY/WIPER
I CONSTANTLY HAVE TO REPLACE HEADLIGHT BULBS,BRAKE LIGHT BULBS AND FOG LIGHT BULBS LIKE 2 TO 3 TIMES A YEAR AND MY LIGHTS ON DIM IS TOO DARK AND NOT ALIGNED CORRECTLY,FOR THE HEADLIGHTS ONE SIDE SHINE UP AND THE OTHER SHINE DOWN ON SEVERAL OCCASIONS I HAD TO REPLACE THE WHOLE HEADLIGHT FIXTURE BECAUSE THE BULB GOT SO HOT IT MELTED INTO THE FIXTURE AROUND IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405448March 29, 2021
UNKNOWN OR OTHER
MY KIA HAS A LONG ACCELERATION LAG. IT IS SO DANGEROUS TO OPERATE THIS VEHICLE. WHEN I PRESS GAS PEDAL VEHICLE DOESN'T ACCELERATE RANDOMLY, SOMETIMES ACCELERATE BUT SOMETIMES NOT. I DON'T HAVE ANY WARNING LIGHTS SHOW UP. NO CODES. THIS PROBLEM OCCURS WHEN THE VEHICLE IS WARM NEVER WHEN COLD. WHEN WARMER OUTSIDE TEMPERATURE THE MORE OFTEN I FEEL THIS ISSUE. LAST MY VISIT TO THE KIA DEALER DOESN'T RESOLVE THIS PROBLEM. THEY SAID NO CODES NO DIAGNOSIS. IN MY POINT, THIS IS A SOFTWARE OR CONTROL MODULE ISSUE. READING A LOT OF FORUMS I FOUND THAT OTHER OWNERS HAVE THE SAME ACCELERATION LAG PROBLEM. ALSO, I'M FEELING THAT THIS ISSUE IS A SERIOUS CONCERN THAT CAN CAUSE A FATAL ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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