Kia Optima Complaints (2015)

1,022 consumer complaints on file.

#11151802November 15, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING 40 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE ROAD SHOULDER, BUT IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A FRIEND'S HOME. THE CONTACT CALLED DUTCH MILLER KIA OF CHARLESTON (335 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303, (855) 739-5369) AND WAS INFORMED TO PROVIDE THEM WITH THE VIN SINCE THIS WOULD BE THE SECOND ENGINE THAT HAD TO BE REPLACED IN LESS THAN ONE YEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151879November 15, 2018
ELECTRICAL SYSTEM
I BOUGHT A 2015 KIA OPTIMA EX BRAND NEW OFF THE LOT IN OCTOBER 2014. SINCE THEN I HAVE HAD TO REPLACE BOTH DRIVERS SIDE AND PASSENGER SIDE WINDOW REGULATOR MODULES. THE FIRST ONE THAT BROKE (PASSENGER) IN MARCH 2016 AND WAS TOLD BECAUSE THE WINDOW SHATTERED ITS NOT COVERED UNDER WARRANTY. TO REPLACE THE MODULE AND WINDOW IT WAS $700. THE DRIVERS SIDE WINDOW REGULATOR WENT BAD IN JULY 2017. THAT WAS $250 TO REPLACE SINCE THE WINDOW STAYED IN TACT. HERE WE ARE NOVEMBER 2018 AND FOR THE SECOND TIME THE PASSENGER SIDE REGULATOR HAS GONE BAD. THAT'S 3 TIMES I HAVE REPLACED THE SAME PART WITH KIA GENUINE PARTS (PURCHASED FROM KIA) IN 4 YEARS. I HAVE DONE EXTENSIVE RESEARCH AND MANY OTHER PEOPLE HAVE HAD ISSUES WITH THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151352November 13, 2018
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
AT APPROXIMATELY 4:30 A.M. ON NOVEMBER 12, 2018, THE ENGINE BECAME FULLY ENGULFED IN FLAMES WHILE THE CAR WAS PARKED ON THE STREET IN FRONT OF OUR HOUSE AND TURNED OFF. NO ONE HAD DRIVEN THE CAR FOR SEVERAL HOURS. THE FIRE DESTROYED THE ENTIRE FRONT END OF THE CAR, MELTED THE TIRES AND FILLED THE INTERIOR OF THE CAR WITH SMOKE. FORTUNATELY, THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE BEFORE IT SPREAD TO THE GAS TANK.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11151036November 12, 2018
ENGINE
VEHICLE SMOKING FROM EXHAUST AND STALLING, (26,630 MILES ) TAKEN TO DEALER ( RUSTY WALLACE KIA ) ON 05/15/18. CLEANED OIL FROM INTAKE. VEHICLE SMOKING AND STALLING,TAKEN BACK TO DEALER ON 05/28/18. VEHICLE WAS AT DEALER FOR 30 DAYS. DEALER SAYS NO PROBLEMS FOUND. VEHICLE STILL SMOKING AND NOW VERY LOW ON OIL,VEHICLE TAKEN TO DEALER ON 11/12/18.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150784November 11, 2018
ENGINE
VEHICLE CUTS OFF WHILE DRIVING. THIS HAS HAPPENED TWICE IN THE PAST WEEK. ONCE ON THE HIGHWAY. ONCE ON THE CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150741November 10, 2018
FUEL/PROPULSION SYSTEM
LEAKING CLEAR LIQUID THAT,STAINS DRIVEWAY. SEE WHEN CAR IS MOVED.FIRST NOTICED 8/18.HAD CHECKED BY DEALER.NO LEAK WAS FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150361November 9, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2015 KIA OPTIMA HYBRID. THE CONTACT STATED THAT TEN MINUTES AFTER PARKING THE VEHICLE, IT BURST INTO FLAMES WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED AWAY BY THE INSURANCE COMPANY. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PLANNED TO INVESTIGATE THE MATTER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,400. *TT CONSUMER STATED FIRE STARTED AT THE HYBRID BATTERY. *JB *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11144803November 1, 2018
ENGINE
ENGINE FAILURE AND REPLACEMENT AROUND 86,000 MILES. NOW HAS 95,000 MILES. HAS SHAKING, BURNING SMELLS, AND SUSPECTED POWER SURGING. DEALER STATES CAN NOT REPLICATE SMELL OR SURGING. ALTHOUGH A RESISTOR WAS BURNT UP. THEY SAY THE SHAKE IN THE CAR IS NORMAL DUE TO ENGINE DESIGN. ENGINE DID NOT START SHAKING UNTIL 40,000 MILES. KIA CORPORATE REFUSES TO SEND A TECH OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143999October 30, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE CONTACT COASTED TO THE SHOULDER. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DETERMINED THAT THE ENGINE SEIZED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143056October 26, 2018
ENGINE, VEHICLE SPEED CONTROL
I NOTICED THAT WHILE DRIVING MY CAR IT WOULD FIRST MAKE A NOISE AND THEN RIGHT AFTER IT WOULD STALL AND SPUTTER/ JERKING LIKE IT WANTS TO CUT OFF. I TOOK MY CAR TO A KIA DEALERSHIP FIRST IN ALEXANDRIA,VA WHERE THEY ONLY DID MY OIL CHANGE AND NOTHING ELSE BECAUSE THEY SAID THAT IT WOULD TAKE A WHILE FOR THEM TO LOOK AT MY CAR AND THEY DIDN'T HAVE A LOANER FOR ME, SO I THEN TOOK MY CAR TO THE FALLS CHURCH, VA LOCATION AND I EXPLAINED TO THEM WHAT WAS HAPPENING WITH MY CAR AND FOR ABOUT SIX MONTHS I WAS BRINGING MY CAR BACK AND FORTH THERE FOR OIL CHANGES BECAUSE THEY WANTED TO SEE IF IT WOULD STILL HAVE THE SAME ISSUES AND NO MATTER HOW MANY OIL CHANGES THEY DONE MY CAR WOULD STILL DO THE SAME THING. MY CAR WAS CLOSE TO THE MAXIMUM MILES FOR WHERE IT WOULD STILL BE COVERED UNDER MY WARRANTY TO GET FIXED AND I TOLD THEM THAT I WANTED TO GET THE ISSUE FIXED BEFORE MY WARRANT RUNS OUT. SO FINALLY THEY KEEP MY CAR SITTING IN THE SHOP FOR 1 MONTH WITHOUT ANYONE LOOKING AT IT AND COME TO FIND OUT THE GUY THAT WAS GOING TO BE WORKING ON MY CAR NO LONGER WORKS THERE, I WOULD CALL THEM TO CHECK ON THE STATUS OF MY CAR AND MOST TIMES I COULD NEVER REACH ANYONE AND THEY DIDN'T CALL ME TO KEEP ME UP TO DATE ON THE PROGRESS, SO AFTER ABOUT 1 1/2 MONTH THEY CALL ME AND TELL ME THAT THEY CAN NOT FIX MY CAR DUE TO LACK OF MAINTENANCE AND UP KEEP BY ME AND EVEN THOUGH IT'S COVERED UNDER WARRANTY, MY CAR ONLY HAD 57,000 MILES ON IT AND IT WILL COST ME $5000 + TO GET MY CAR FIXED. I'M STILL DRIVING MY CAR AND STILL HAVING THE SAME ISSUES, I'M VERY UPSET BECAUSE IT'S LIKE KIA DOESN'T EVEN CARE AND SEEMS LIKE THE PEOPLE AT THE DEALERSHIP WANTED ME TO KEEP COMING BACK AND FORTH SO THAT I CAN GET CLOSE TO THE MILES TO WHERE IT WOULDN'T BE UNDER WARRANTY SO THEY WOULDN'T HAVE TO FIX IT. MY CAR ISN'T FIXED AND I DON'T HAVE THE MONEY TO GET IT FIXED, I'M HOPING FOR A MIRACLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142151October 23, 2018
ENGINE
RELOCATING TO LAS VEGAS AND MY ENGINE WENT OUT. THE CAR JUST STOP MOVING. I BOUGHT THIS CAR 13 MONTHS AGO AT PAUL BLANCO STOCKTON AND IT WENT OUT AFTER ONLY HAVING 84,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133431October 5, 2018
UNKNOWN OR OTHER
BACK UP CAMERA FAILED IN VEHICLE AND KIA DEALER WANTED TO CHARGE $1000.00 TO FIX IT THE CAR HAS LESS THAN 55,000 MILES .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130673September 21, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
BODY PAINT IS PEELING ON HOOD AND REAR BUMPER ; KIA DEALER SAID KIA ONLY WARRANTS THE PAINT JOB FOR ONLY 3 YEARS. I AM CONTENDING KIA KNOWS THIS AND IS DECEIVING ITS CUSTOMERS FROM DAY 1; UNACCEPTABLE !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129131September 12, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
ENGINE ( AND ELECTRICAL SYSTEMS ) SHUT DOWN (3 TIMES) COMPLETELY AND UNEXPECTEDLY , WHILE CAR WAS IN MOTION AT HIGHWAY SPEEDS( TWICE) AND ONCE WHILE AT TOLLS. ALSO NOTICED THAT WHEN YOU TURN KEY OCCASIONALLY , ITS LIKE BATTERY IS DEAD. I BELIEVE THAT FIRST AND SECOND TIMES I WAS FLASHING HI BEAMS AT HIGHWAY SPEEDS. AFTER THESE EVENTS HAPPEN , THE MILEAGE GUAGE RESETS, AND CLOCK IS WRONG. ALSO NOTICE THAT THE RADIO FLICKERS,, AND OR TURNS OFF ON ITS OWN. ALSO, NOT ABLE TO RESET TRIP MILEAGE, AND NOTICED THAT SHIFTER BUTTON INTERMITTENTLY WILL NOT DEPRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129158September 12, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT THE WINDOW WAS JAMMED IN THE DOWN POSITION. THE FAILURE OCCURRED WITHOUT WARNING. PRESTIGE AUTO SALES (N8890 WI-57, BRILLION, WI) DIAGNOSED THAT THE WINDOW REGULATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,620.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124659September 5, 2018
ENGINE
2015 OPTIMA SXL WITH 130K MILES REGULARLY MAINTAINED WITH ALL HIGHWAY MILES. WHILE TRAVELING ON THE HIGHWAY AT 70 MPH, CAR BEGAN TO MAKE A MILD KLANKING SOUND. SLOWED THE VEHICLE DOWN AND SHORTLY THEREAFTER, A LOUD BANG OCCURRED UNDER THE HOOD AND ENGINE LOST ALL POWER. PULLED OFF THE ON THE SHOULDER AND ENGINE COMPARTMENT WAS ON FIRE. THE ENGINE AND A FEW OTHER LIGHTS WERE ON. LUCKILY, I WAS ABLE TO GET OUT OF THE VEHICLE WHICH CONTINUED TO BURN. THE CAR IS A TOTAL LOSS. NO PRIOR SOUNDS OR NOISES SUGGESTING A PROBLEM. ALL KIA UPDATES OR MAINTENANCE NOTICES WERE HANDLED BY A KIA DEALER. THE VEHICLE WAS PURCHASED NEW AND HAS BEEN WELL MAINTAINED WITH ALL OIL CHANGES AND MAINTENANCE DONE BY A SHOP. HAVE HAD NO MAJOR PROBLEMS WITH THIS VEHICLE AND THIS IS NOT ONLY A SURPRISE BUT A CONCERN AS THIS IS MY SECOND KIA (PRIOR ONE IS STILL OWNED).
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11121817August 23, 2018
EXTERIOR LIGHTING
FRONT HEAD LAMPS KEEPS GOING OUT, PER AUTO SHOP SHORTAGE IN WIRING FOR RIGHT AND LEFT FRONT HEAD LAMPS(LIGHTS) HAS TO REPLACE EVRY THREE WEEKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121645August 22, 2018
STRUCTURE:BODY
ANTENNA COVER FELL OFF WHILE CAR WAS REVERSING FROM HOME DRIVE-WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118814August 9, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING 40 MPH, SMOKE APPEARED FROM THE REAR EXHAUST PIPE. THE CONTACT ALSO NOTICED AN ODOR OF OIL BURNING. IN ADDITION, WHILE AT A STOP LIGHT OR STOP SIGN, WHITE SMOKE APPEARED FROM THE EXHAUST PIPE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE ALSO STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: KIA12818043. THE APPROXIMATE FAILURE MILEAGE WAS 30,168.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115359August 2, 2018
ENGINE
TL* THE CONTACT OWNED A 2015 KIA OPTIMA HYBRID. WHILE DRIVING 15 MPH, SMOKE APPEARED FROM THE ENGINE COMPARTMENT. THE CONTACT COASTED THE VEHICLE TO A PARKING LOT AND PARKED THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND NOTICED FLAMES UNDERNEATH THE HOOD. THE CONTACT STATED THAT THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE CONTACT CALLED SEELYE FORD OF KALAMAZOO (3820 STADIUM DR, KALAMAZOO, MI 49008, (269) 375-3820). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,600.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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