Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11286878December 4, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 55 MPH, THE VEHICLE SEIZED AND MULTIPLE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS ILLUMINATED, BUT THE IGNITION WOULD NOT START. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THEN TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S RESIDENCE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,404.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286525December 3, 2019
ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY AROUND 70 MPH, PRESSED THE GAS PEDAL AND THEN THE ENGINE ACCELERATED AND THEN DECELERATED BACK TO ACCELERATING. BY THAT TIME, THE CAR LIGHTS ON THE DASHBOARD TURN ON AND THE GAS PEDAL WOULD NOT ACCELERATE THE CAR ANYMORE. THE CAR SLOWLY STARTED DECELERATING ON THE HIGHWAY, WHERE I MANAGED TO GET OFF OF THE HIGHWAY INTO A DIP ON A BIG STREET. HAD IT TOWED BECAUSE THE CAR'S ENGINE WOULD NOT START ANYMORE, BUT THE LIGHTS AND RADIO INSIDE WOULD TURN ON. I SAW OTHER PEOPLE ONLINE TALKING ABOUT THE SAME PROBLEM AND HOW THERE IS A RECALL ON CERTAIN VEHICLES, BUT WHEN I SEARCHED UP MY CAR'S VIN NUMBER, IT DOESN'T APPEAR TO BE ON THE RECALL LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286610December 3, 2019
AIR BAGS
PASSENGER SEAT OCCUPANT SENSOR R/F SEAT CUSHION THE AIR BAG LIGHT STAYS ON CAR WAS NOT IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282817November 29, 2019
ENGINE
ENGINE STARTED MAKING NOISES AND DECREASED ACCELERATION THEN SOUNDED HORRIBLE AND SHUT DOWN. I'D REALLY LIKE TO GET THE CAR FIXED. I DON'T HAVE 3000 DOLLARS TO BUY A ENGINE I STILL OWE 16,000 ON THE CAR. YES THEY GOT ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282157November 25, 2019
FUEL/PROPULSION SYSTEM
I NOTICED WHEN I AM AT A RED LIGHT AND I TAKE OFF TO GO, THE CAR MISFIRES AND STALLS FOR A MINUTE. I THEN NOTICED MY CAR WAS NOT GIVING THE ACCELERATION AND KEPT STALLING, AND A SERVICE ENGINE SOON LIGHT CAME ON WITH A CODE P0087 WHICH HAS TO DO WITH THE FUEL PRESSURE. I FEEL THIS COULD BE A CONCERN AS MY CAR COULD STALL WHILE I'M DRIVING WHICH WOULD MAKE IT DANGEROUS AS IT COULD STALL WHILE IM ON THE INTERSTATE OR WHILE I'M GOING THROUGH A LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281111November 19, 2019
ENGINE
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280574November 17, 2019
ENGINE
I WAS DRIVING AWAY FROM MY HOUSE GOING TO MY MOMS HOUSE SHE LIVES APPROXIMATELY 30 MINUTES FROM ME 15 MINUTES INTO THE DRIVE I STOP THE TRAFFIC LIGHT TRUNT RED THE CAR BEGAN TO START ACTING LIKE IT WAS ABOUT TO CUT OFF SO I PULLED OVER TO THE NEAREST STORE TO CALL FOR HELP BECAUSE I JUST KNEW I WASNT GO MAKE IT TO MY MOMS LOW AND BEHOLD WHEN I WENT TO CRANK IT BACK UP TO ATTEMPT TY O GO TO MY MOMS BEFORE HELP CAME IT WON'T STAY CRANK SO I WAITED IN MY CAR UNTIL MY MOM AND THE TOW TRUCK ARRIVED NOW THE CAR IS JUST SITTING IN MY YARD UNTIL I FIND OUT WHAT'S REALLY WRONG WITH IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280648November 17, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
2013 KIA OPTIMA SPORT WITH APPROXIMATELY 47,000 MILES LOSS OF TURBO. PULLED OUT OF MY GARAGE AND MY CAR SEEMED SLUGGISH. I NOTICED THE ENGINE LIGHT WAS ON. AS I ACCELERATED MY TURBO DID NOT SEEM TO KICK IN AND MY CAR WOULD REV UP AND NOT ACCELERATE VERY WELL. CALLED KIA THEY SAID I HAVE 5 YEAR OR 50,000 MILE WARRANTY. I TOLD THEM I ALSO HAVE 10 YEAR 100 MILE POWERTRAIN WARRANTY. JUST RAN A RECALL CHECK AND NHTSA STATES RECALL ON LONG BLOCK ENGINE AND TURBO RECALL ON MY SPORT MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280235November 15, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING TO WORK-FREEWAY 65 WHEN CHECK ENGINE LIGHT AND OIL LIGHT CAME ON. THE CAR DROPPED POWER AND I COULD HAVE HAD SERIOUS INJURIES TO MYSELF AND OTHERS. I CONTACTED KIA AND THEY HAD IT TOWED TO DEALER-DEALER AND KIA 800# GIVE YOU THE RUN AROUND-THEY SAID THERE ENGINEERS TOLD THEM WE NEED TO DO OIL COMSUMPTION TEST AND TOLD ME TO PICK UP THIS DANGEROUS CAR AND DRIVE IT. I HAVE MADE NUMEROUS CALLS TO KIA AND THEY NEVER CALL BACK- I EVEN ASKED THE SERVICE MANAGER IF HE HAS DRIVEN MY CAR AND HE SAID NO. THIS IS NOT TAKING CARE OF YOUR CONSUMERS/CUSTOMERS TO EVEN ASK ME TO PLACE MY LIFE IN DANGER TO KEEP DRIVING THIS CAR-THEY ARE WELL AWARE OF FIRES AND THE SERIOUSNESS OF DRIVING THIS CAR AND PUTTING OTHERS IN DANGER-MY CAR HAS SAT AT KIA -INDEPENDENCE, MO FOR 2 1/2 WEEKS AND I ALSO RECEIVED NO RECALL NOTICE EVER. MY CAR HAD 5 RECALLS AT THE TIME IT WAS TOWED THE MOST SERIOUS RECALL IS SC147 NHTSA 17V224 MY CAR HAD 65,000 MILES . THERE IS NO WAY I WILL DRIVE THAT CAR UNTIL KIA RESOLVES THE ISSUES, I ALSO HAD LARGE AMOUNT OF WHITE SMOKE- COMING FROM TAIL PIPE-DEALER SAID CAR BURNING OIL DON,T KNOW WHERE,WELL THAT ISN.T SO TRUE. DEALER AID MOTOR NEEDS REPLACED BUT IT IS OUT OF THERE HANDS BECAUSE ENGINEERS SAID OIL TEST NEEDS DONE.DRIVE IT COME IN EVERY WEEK SO THEY CAN SEE HOW MUCH OIL IT BURNS-I AM GLAD THEY THINK OUR TIME ISN.T IMPORTANT OR OUR SAFETY-THIS IS THERE MISTAKES AND THEY NEED TO RESOLVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279899November 13, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 50 MPH AND THE CHECK ENGINE OIL INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND FILLED THE VEHICLE WITH OIL, DESPITE THE FACT THAT THE VEHICLE RECENTLY HAD AN OIL CHANGE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE ROD AND IGNITION COIL WERE DEFECTIVE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279323November 11, 2019
ENGINE, UNKNOWN OR OTHER
THE CAR STARTED TO MAKE A TICKING SOUND, WHILE IN MOTION ON A CITY STREET, QUICKLY TOOK THE CAR TO A SHOP & WAS TOLD THAT THE PART THAT HAD TO GET FIXED HAS TO DO WITH THE CODE PO1326
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277086October 30, 2019
UNKNOWN OR OTHER
MY KIA OPTIMA SUDDENLY STARTED TO HAVE ISSUES WITH NO STARTING THE CAR RIGHT AWAY. I CHANGED THE BATTERY, AND THE ISSUE IS STILL PRESENT. I RAN A DIAGNOSTIC TEST AND NO CODE WAS DETECTED. I STARTED TO READY ONLINE AND IT SAID IT COULD HAVE BEEN A RECALL ISSUE SINCE MANY KIA OPTIMA OWNERS ARE EXPERIENCING THIS ISSUE. A FRIEND OF MINE WHO IS A MECHANIC SAID HE'S NEVER SEEN ANYTHING LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276897October 29, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
KIA ISSUED A RECALL FOR THE ENGINE BURNING CYLINDERS CAUSING FOREIGN OBJECTS TO GET INTO THE OIL CYCLE, AND CAUSING THE CAR TO STALL OUT. SO MY WIFE WAS DRIVING THE CAR ALONG THE HIGHWAY GOING 70MPH AND THE CAR COMPLETELY STALLED OUT AND COULD'VE RESULTED IN A SERIOUS WRECK, AND IF IT WOULD'VE THEY WOULD HAVE BEEN SUED. SO MY CAR WON'T RUN NOW, AND I GET IT TOWED TO THE DEALERSHIP AFTER I SEE THIS RECALL ABOUT THE ENGINE. THE DEALERSHIP TEST THE ENGINE AND TELL ME THE ENGINE IS FINE, BUT MY TURBO IS ACTUALLY BURNING METAL AND CAUSING FOREIGN OBJECTS TO GET INTO MY OIL CYCLE. SINCE IT'S NOT THE ENGINE THEY ARE REFUSING TO FIX IT. THE SAME EXACT THING THE RECALL IS CALLING FOR IS WHAT IS GOING ON IN MY CAR BUT IN A DIFFERENT PART. THEY ARE REFUSING TO GO IT AND WANT ME TO PAY OVER $2,500 TO HAVE IT FIXED WHEN IT'S A SERIOUS MALFUNCTION ON THEIR PART. IF MY WIFE WOULD'VE WRECKED I'M SURE THEY WOULD BE BEGGING TO FIX IT SO THEY DIDN'T GET SUED! THIS IS NOT RIGHT WHAT IS GOING ON, AND I'M VERY UNHAPPY. IF IT WAS A CONSUMER PROBLEM IT WOULD BE NO BIG DEAL BUT THERE IS A RECALL GOING ON THAT IS HAPPENING TO MY VEHICLE THAT THEY ARE REFUSING TO FIX BECAUSE THEY SAY THE ENGINE TEST OUT FINE! WELL THE FOREIGN OBJECT IS STILL GETTING INTO MY OIL CYCLE AND COULD'VE LEAD TO A SERIOUS WRECK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271038October 25, 2019
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
RECENTLY I HAVE BEEN HAVING ISSUES WITH MY VEHICLE IT WILL CUT OFF WHILE DRIVING THE AND I AM UNABLE TO APPLY THE BRAKES, JUST LAST NIGHT WHILE DRIVING THE VEHICLE IT STALLED OUT AND STARTED GOING SLOWLY I COULD NOT APPLY BRAKES TO THE CAR AND IT STARTED SMOKING FROM THE DASH AND THE ENGINE WITH NO OTHER CURRENT CONDITIONS I HAD TO THROW THE CAR IN PARK WITH OUT BEING ABLE TO USE THE BRAKES IN ORDER TO STOP THE VEHICLE THIS ALMOST CAUSED AN ACCIDENT AND ALMOST COST ME MY LIFE I NOTICED FROM OTHER COMPLAINTS OTHERS ARE HAVING THE SAME ISSUES WITH NO CURRENT SOLUTION OR PROBLEM THIS IS VERY WEIRD
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11270408October 23, 2019
STEERING
THE STEERING IS MAKING A VIBRATING, CLICKING NOISE. IT DOES THIS WHILE DRIVING, TURNING EVEN IF THE VEHICLE IS OFF AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270488October 23, 2019
SERVICE BRAKES, SUSPENSION
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING AT APPROXIMATELY 30 MPH, A WARNING INDICATOR ILLUMINATED, ADVISING THE CONTACT TO DISCONTINUE DRIVING THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND ON IN ORDER FOR THE INDICATORS TO TURN OFF. IN ADDITION, WHILE ATTEMPTING TO COME TO A STOP, THE VEHICLE SHOOK AND HESITATED TO STOP APPROPRIATELY. THE CONTACT TOOK THE VEHICLE TO ARCHER KIA (LOCATED AT 11614 SOUTHWEST FWY, HOUSTON, TX 77031, 888-879-5194) WHERE REPAIRS WERE MADE TO THE HYDRAULICS. THE SPECIFIC PARTS WERE NOT IDENTIFIED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE TO JOE MEYERS KIA (LOCATED AT 16484 NW FWY, HOUSTON, TX 77040, 713-587-9940) WHERE THE UPPER AND LOWER CONTROL ARMS AND BALL JOINTS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: 13386178. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270520October 23, 2019
ENGINE
I WAS DRIVING DOWN A NEIGHBORHOOD ROAD AND THE CAR QUIT WORKING, ALL THE LIGHTS ON THE DASH POPPED UP AND THE CAR WOULD NOT START ANYMORE AFTERWARDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269844October 21, 2019
ENGINE
DURING A NORMAL DRIVE HOME THE ENTIRE CAR JUST STOPPED IN THE MIDDLE OF TRAFFIC. LEAVING ME STRANDED IN THE MIDDLE OF THE STREET. THE CAR WAS IN MOTION WHEN IT CUT OFF. LUCKILY I WAS ABLE TO GET IT TO STOP BEFORE THINGS GOT ANY WORSE. IT APPEARED THAT THE ENGINE HAD LOCKED UP. I HAD TO GET A TOW TRUCK TO TAKE IT TO A REPAIR SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269497October 19, 2019
STEERING
THERE IS A PROBLEM WITH THE STEERING. MAKING A CLICKING WHEN TURNING THE WHEEL FROM LEFT TO RIGHT THE WHEEL FEELS LIKE IT'S SLIPPING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268651October 15, 2019
AIR BAGS, UNKNOWN OR OTHER
I HAVE OWNED MY VEHICLE FOR 3 YEARS. MY AIRBAG SENSOR LIGHT HAS COME ON FIR I THE 2ND TIME. I SPOKE WITH THE MANUFACTURER AND THEY ARE SHOWING NO DESIRE TO LOOK INTO THE PROBLEM WITHOUT THE BEING A SIZABLE EXPENSE TO MYSELF. ALSO MY BACK UP CAMERA IS SHOWING SIGNS OF CONNECTION ISSUES. BOTH I FEEL ARE A SSFETY CONCERN OF DRIVING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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