Kia Optima Complaints (2012)

1,029 consumer complaints on file.

#10903342September 2, 2016
ENGINE
AFTER ~20K MILES, I NOTICED A SLIGHT TAPPING/KNOCKING NOISE COMING FROM THE ENGINE. I TOOK THE CAR TO THE DEALERSHIP FOR MAINTENANCE AND ASKED ABOUT THE NOISE. THEY SAID THERE WAS NOTHING WRONG. OVER TIME, IT GOT A BIT LOUDER BUT NOT MUCH AND EACH TIME IT WAS TAKEN TO THE DEALERSHIP, THEY WOULD SAY THERE WAS NOTHING WRONG. AT ~80K MILES, MY WIFE WAS TRAVELING HOME ON THE FREEWAY AT 70MPH WHEN THE ENGINE STARTED MAKING A TERRIBLE NOISE (SOUNDED LIKE A ROD WAS ABOUT TO COME THROUGH THE ENGINE), LOST POWER, AND ALL OF THE LIGHTS CAME ON, WHICH ALMOST CAUSED HER TO WRECK, AS SHE WAS IN HEAVY TRAFFIC. SHE IMMEDIATELY PULLED OVER AND WE HAD TO CALL A TOW TRUCK. AFTER CALLING THE DEALERSHIP, THEY SAID THAT THEY WOULDN'T FIX IT AND THAT I'D HAVE TO PAY 7K TO HAVE THE ENGINE REPLACED. I ENDED UP BUYING AN ENGINE FROM A WRECKED 2014 KIA OPTIMA HYBRID. SO MUCH FOR A WARRANTY. AFTER DOING RESEARCH, IT SEEMS THAT THERE ARE NUMEROUS PEOPLE HAVING THE EXACT SAME ISSUES I'VE EXPERIENCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901907August 27, 2016
ELECTRICAL SYSTEM
STOPPED AT RED LIGHT AND CAR SHUT DOWN. CHECKED UNDER HOOD WHICH HAD SMOKE COMING FROM IT. GROUND WIRE WAS MELTED. OFFICER WAS CONTACTED AND HELPED PUSH CAR TO SAFETY. TOW COMPANY WAS CALLED AND CAR WAS LOADED WE ROAD WITH THE TOW TRUCK DRIVER. HALF WAY TO DESTINATION, THE CAR WAS SMOKING HEAVILY. WE PULLED OVER AND LOOKED UNDER THE HOOD AND THERE WERE FLAMES. WE USED THE FIRE EXTINGUISHER AND THE FLAMES GOT WORSE. CAR BURNED WITH TOTAL LOSS. TOW TRUCK PARTIALLY BURNED. ..UPDATED 10/04/16 *BF *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10898068August 23, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A MECHANIC. IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896020August 15, 2016
STEERING
GEAR OR BEARING DEFECTIVE IN STEERING COLUMN .EXCESSIVE MOTION , PLAY AND NOISE WHEN OPERATING VEHICLE . CONTACTED DEALER BUT THERE HAS NOT BEEN ANY RECALL REGARDING THIS PROBLEM . DEALER SERVICE DEPT. QUOTED REPAIR TO BE APPROXIMATELY 300 DOLLARS . WHEN IS KIA GOING TO RECALL VEHICLES WITH THIS MALFUNCTION ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895317August 12, 2016
STEERING
STEERING WHEEL SHAKES, RATTLES, AND CLICKS WHEN TURNING. IT SOUNDS LIKE SOMETHING IS LOOSE. GOING OVER ANY THING THAT IS NOT LEVEL (EX. RAILROAD TRACKS, SPEED BUMPS ETC) CAUSES THE STEERING WHEEL TO RATTLE AND SHAKE ALSO EVEN IF YOU ARE NOT SPEEDING. IT WILL OCCUR IN MOTION AND EVEN IF THE VEHICLE IS IN PARK, AND OFF. I AM NOT REALLY SURE WHAT THIS ISSUE IS OR WHAT REALLY CAUSED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895447August 12, 2016
STEERING
I TOOK MY CAR TO GET A OIL CHANGE AND THE GUY THAT WAS MOVING THE CAR WAS SO WORRIED ABOUT THE STEERING. HE STATED THAT I NEEDED TO GET IT SERVICED AT THE KIA DEALERSHIP ASAP. THE STEERING SEEMS TO BE CLICKING AND WHEN I HIT A SMALL DIP OR POTHOLE IN THE ROAD IT CLICKS AND SOUNDS LIKE THE WHOLE FRONT END IS COMING OFF. I WAS TOLD THAT THIS IS NOT COVERED BY THE WARRANTY WITH THE VEHICLE WHICH I THINK IS CRAZY. I COULD SEE IF IT WAS SOMETHING THAT I DID I WOULD TAKE CARE OF THAT REPAIR. HOWEVER THERE ARE A LOT OF OTHER PEOPLE THAT ARE HAVING THIS SAME PROBLEM. I'M REALLY THINKING ABOUT TRADING IN THIS VEHICLE AND MOVING ON TO SOMEONE WHO DOES TAKE CARE OF THEIR CARS AND CUSTOMERS. I WAS TOLD THAT THIS IS A COMMON PROBLEM WITH THESE CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894859August 10, 2016
STEERING
INHERENTLY BAD ELECTRONIC POWER STEERING COUPLER. BROKEN WILE STILL RELATIVELY LOW MILAGE. MAKES A VERY BAD CLUNKING NOISE WHEN STEERING AND GOING OVER BUMPS AND CAUSES STEERING WHEEL TO WOBBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894943August 10, 2016
ENGINE, STEERING
WHEN U DRIVING IT . U CAN HERE NOISE IN THE STEERING WHEEL. IT HAD THE OIL LIGHT TO POP ON WHILE DRIVING ON THR FREEWAY PUT OVER. PUT SOME OIL IN IT. THEN THAT NIGHT TRYING TO CRANK IT & IT STARTED TO SMOKE & CAUGHT A FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10893832August 7, 2016
STEERING
LOUD CLICKING NOISE IN STEERING WHILE DRIVING, HARD TO TURN AT TIMES AND VERY LOUD RATTLING WHILE DRIVING ON ROUGH ROADS. MY DAUGHTER USES THIS CAR DUE TO BETTER GAS MILAGE THAN HERS TO GO TO COLLEGE SOMETIMES AND I ALSO CARRY MY 2 YEAR OLD GRANDDAUGHTER IN THIS CAR AND HAVE HAD NO PROBLEMS BEFORE NOW AND THOUGHT I PURCHASED A SAFE CAR ALL AROUND BUT BEING THAT NOTHING IS GETTING DONE ABOUT THIS POSSIBLE SAFETY ISSUE I AM CONCERNED. I WOULD HAVE RECOMMENDED A KIA TO ANYONE TILL NOW AND NOW JUST NOT SURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892865August 3, 2016
ENGINE
I WAS DRIVING STRAIGHT ON THE INTERSTATE AT 70 MPH WHEN THE CAR LOST THE ABILITY TO ACCELERATE AND STARTED MAKING A KNOCKING SOUND. I PULLED THE CAR OVER AND SHUT IT OFF. TRIED TO RESTART AND IT IMMEDIATELY SHUT OFF. THE OIL LIGHT FLASHED A FEW TIMES AND THAT WAS IT. THE CAR HAD 75,000 MILES WITH 30,000 PUT ON WITHIN THE ONE YEAR I HAVE OWNED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892533August 2, 2016
STEERING
STEERING WHEEL MAKES CLICKING/POPPING SOUND EVERY TIME ITS MOVED IN EITHER DIRECTION. ALSO, WHEN GOING OVER ANY SPEED BUMPS OR HOLES, VERY LOUD CLICKING AND TENSION FELT IN THE STEERING WHEEL. I HAVE BEEN RESEARCHING THIS ISSUE AND I HAVE FOUND THAT MANY CUSTOMERS HAVE THIS ISSUE AND IT SEEMS LIKE KIA HAS NOT DONE ANYTHING ABOUT IT. I DRIVE ON THE HIGHWAY EVERYDAY FOR ABOUT 65 MILES BOTH WAYS. I AM VERY CONCERNED FOR MY SAFETY AND PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892633August 2, 2016
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE, SERVICE BRAKES, ELECTRICAL SYSTEM
2012 KIA OPTIMA CAUGHT FIRE WHILE DRIVING 45 MPH & WAS UNABLE TO ACCELERATE/BRAKE. RECENTLY WAS TAKEN FOR SERVICE WITH NO ITEMS THAT WOULD CAUSE THE ISSUE...UPDATED 10/04/16 *BF *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10892277August 1, 2016
ENGINE
WHILE DRIVING 45 MPH DOWN THE HIGHWAY, CAR STALLED, TOWED TO DEALERSHIP WHERE THEY CLAIMED THERE WAS SLUDGE IN ENGINE AND WOULD NOT REPLACE, CALLED KIA WHO STATED THAT WE WOULD HAVE TO GET ALL SERVICE RECORDS FROM DAY 1 OR THEY WOULD NOT COVER. I BROUGHT THIS CAR BRAND NEW AND WHILE I HAVE MOST SERVICE RECORDS FROM 2013 ON, I DO NOT HAVE ANY FROM BEFORE THAT BECAUSE OUR HOUSE BURNT DOWN IN APRIL 2014, NOW ITS BEEN 5 MONTHS SINCE MY CAR BROKE DOWN AND MY 2 CHOICES ARE, SAVE UP 5K WHILE STILL PAYING FOR THE CAR OR PAY FOR A VERY EXPENSIVE PAPER WEIGHT THAT DOESN'T EVEN FIT IN MY HOUSE. KIA IS GOING TO KILL SOMEONE IF THEY DON'T TAKE ACTION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891530July 29, 2016
ENGINE
ENGINE CUT OFF PASSING SOMEONE TRAVELING AT 70 MPH. ENGINE SEIZED WITH 110,000 MILES ON IT. TOWED IT TO DEALER. ALL MAINTENANCE WAS PERFORMED TIMELY. BECAUSE THE DEALERSHIP HAD PERFORMED ALL MAINTENANCE KIA IS REPLACING ENGINE. KIA KNOWS OF THE PROBLEM WITH THIS ENGINE THAT IS WHY WARRANTY WAS EXTENDED FOR THIS ISSUE. THIS IS A HUGE SAFETY PROBLEM. HYUNDAI RECALLED THEIR CARS WITH THIS ENGINE. WHEN I PICKED UP MY RENTAL CAR THERE WERE THREE RENTALS OUT FOR THE EXACT SAME REASON. I AM GLAD I WAS DRIVING INSTEAD OF ONE OF MY DAUGHTERS OR MY WIFE. I AM GLAD I WASN'T PASSING ANOTHER CAR ON A TWO LANE ROAD WHEN THIS HAPPENED. KIA NEEDS TO FIX THIS BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891575July 29, 2016
ENGINE
WHILE DRIVING ON INTERSTATE AT ROUGHLY 75 MPH, CAR STALLED. WOULD START UP BUT HEARD LOUD KNOCKING SOUND. CAR WAS TOWED TO NEAREST REPAIR SHOP. AFTER DIAGNOSTIC, WAS TOLD ENGINE ROD BLEW AT 71,560 MILES. CALLED KIA CORP OFFICE AND WAS TOLD THAT THERE WAS AN ENGINE RECALL, KIA PICKED UP THE CAR AND TOWED IT TO THE NEAREST DEALERSHIP. NEXT DAY, WE CALLED TO GET A STATUS AND THE KIA IS UNABLE TO LOCATE ANY RECORD OF THE PHONE CALL AND NOW SAYING THAT THERE IS NO RECALL FOR THE ENGINE. NOT SURE WHAT TO DO AT THIS TIME. CAR WAS PURCHASE LESS THAN 3 YEARS AGO. NEW ENGINE IS ESTIMATED AT $6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891636July 29, 2016
STEERING
THE STEERING COUPLER ON THE OPTIMA SHATTERS BECAUSE IT IS MADE OF PLASTIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888693July 26, 2016
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE INSTRUMENT PANEL FAILED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,935. UPDATED 09/30/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887901July 23, 2016
STEERING, SUSPENSION
AT 60K MILES, STEERING HAS BECOME DIFFICULT TO MAINTAIN, STEERING COLUMN IS LOUD AND MAKES A POPPING NOISE, AND NOW THERE IS SOME TYPE OF CLUNK IN THE FRONT SUSPENSION THAT CAN BE HEARD WHEN STEERING ANGLE IS BEING ALTERED WHILE SIMULTANEOUSLY BRIDGING A BUMP. STEERING WHEEL STICKS AT SPEEDS ABOVE 55MPH, AND THUS OVER-STEERING IS NECESSARY IN ORDER TO MAINTAIN TRACKING. DEALER INFORMS ME THAT SOME $4 PLASTIC GEAR NEEDS REPLACING SOMEWHERE, BUT THAT IT WILL BE $400 IN LABOR TO REPLACE, BUT THEY CAN'T EVEN GUARANTEE REPLACING THIS PART WILL FIX THE ISSUE. WHAT A JOKE- THIS IS MY FIRST AND LAST KIA/HYUNDAI PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887876July 22, 2016
AIR BAGS
AIRBAG LIGHT CAME ON AND TOOK CAR TO DEALER. CLOCK SPRING IS FAULTY AND NEEDS REPLACED. COST TO REPLACE IS $350 ACCORDING TO KIA DEALERSHIP. I'VE READ THAT KIA HAS HAD A RECALL FOR THIS ON PRIOR MODELS AND WANT TO FILE A COMPLAINT. CAR ONLY HAS 74K MILES AND SHOULD BE COVERED UNDER WARRANTY SINCE IT DIRECTLY IMPACTS THE SAFETY FEATURES ON THIS CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885738July 18, 2016
STEERING
2012 KIA OPTIMA LX ****(ELECTRONIC POWER STEERING)****THIS IS VERY UNSAFE AND IS AN ACCIDENT WAITING TO HAPPEN. WHAT IN THE WORLD IS KIA WAITING FOR, DOES SOMEONE HAVE TO BE KILLED OR SERIOUSLY HURT FROM THEIR NEGLIGENCE TO RECALL THESE PROBLEMS!!!! THE STEERING WHEEL STARTED TO MAKE A LOUD POPPING/KNOCKING NOISE, STICKS, PLAY/ VERY LOOSE WHEN TURNING LEFT TO RIGHT, WHILE DRIVING OR PARKING THE VEHICLE. HAVE TAKEN IT TO A SERVICE CENTER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN, TIE ROD AND FLEXIBLE COUPLING NEEDED TO BE REPAIRED/ REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE HAS NOT BEEN REPAIRED AS OF YET. THE FAILURE MILEAGE WAS APPROXIMATELY 242,000. HOWEVER, I PURCHASED THE VEHICLE IN 2014, THE APPROXIMATELY MILEAGE WAS 208,412. JUST PRIOR TO THAT THIS VEHICLE WAS STRICKLEY USED FOR FUEL TESTING/STUDIES ONLY, IN A CLIMATE CONTROL BUILDING, WHERE IT WAS ON A DINO MACHINE. THESE PROBLEMS NEED TO HAVE A RESOLUTION AND BE RECALLED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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